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August 13-14, 2015

8:30am 5:00pm
Venue: El Cielito

Hotel (804 A. Arnaiz Ave, Makati, Metro Manila)

Course Description
Stepping up to a managerial role requires a
change of mindset. It will be difficult to succeed as a
supervisor or manager if the person keeps seeing
things from a powerless perspective. One must
learn how to responsibly utilize the given power of
leadership and management to produce results or
direct action. An employee who suddenly finds
himself/herself in-charge will find that the relationship
with people have changed and the ways to get
things done have also changed. Management
responsibility can be quite an unfamiliar territory to
the uninitiated. As with any other skills, success
requires familiarizing with the tools of the trade and
developing the necessary ability to use these tools to
effectively carry out plans and deliver results.
The main goal of this workshop is to familiarize the
new supervisors/managers to their new role and the
opportunities and challenges that come with it.
Through the workshop, we will offer TOOLS and
TEMPLATES that they can readily use to build team,
set plans, lead or direct actions, manage formal
relationships within the organization, manage
performance, maintain discipline and
importantly, communicate more effectively with
others in the organization.

Workshop Objectives
By the end of the workshop, the learners would be
able to:
Shift mindset from worker to leader and from
boss to leader
Describe the process in building teamwork
Identify the basic management tool s (P.O.L.C.)
Use communication as an important leadership
Align actions with organizational values

Target Participants
New or upcoming supervisors, managers, team
leaders who havent attended a basic training on
leadership and management.

Learning Investment
REGULAR RATE: PHP 8490.00/pax*
EARLY BIRD RATE: PHP 7690.00/pax* (until July 3, 2015)
GROUP RATE: PHP 7690.00/pax* (5 pax or more)
*inclusive of VAT

Fees Inclusion
Certificate of Completion
Basic Training Toolkit
Breakfast, Lunch & Afternoon Refreshments

Basic Supervisory Skills Development Workshop

Course Content


Process Objectives

8:30 9:00

Welcome to the Workshop

Opening Remarks
House rules
Leveling of Expectations
Ice Breaker

Know the course organization

and apply house rules

9:00 12:00

Module 1: Stepping up to Leadership

From Doer to Leader
From Boss to Leader
Key Responsibilities of a Leader
o To the Team
o To the Individual Members
o To the Organization
Getting to level 5
Overcoming Roadblocks to Effective Leadership

Shift mindset from worker to


1:00 3:00

Module 2: Tools for Building a Team

Understanding What a Team is
4 Stages of Team Development and the needs that come with
Building Blocks of Team Effectiveness

Describe the process in building


3:15 4:30

Module 3: Familiarizing with the Basic Tools of Management

Levels of management
Managerial functions at different levels
Introduction to the tools

Describe the 4 Basic tools of


4:30 5:30

Module 4: Planning
Setting objectives
Establishing policies

Describe the steps needed in


8:30 10:00

Continuation of Module 4: Planning

10:15 12:00

Module 5: Leading Directing

Situational Leadership
Understanding motivation to direct action

Identify the various tactics in


1:00 2:00

Module 6: Organizing
Basic Organizing principles
Structures and relationship
Empowerment and delegation

Describe how coordination flows

within an organization
Identify the necessary
preparations for empowerment
and delegation

2:00 4:00

Module 7: Controlling
Managing performance
Maintaining Discipline in the workplace

3:15 4:30

Module 8: Communicating with your Team

Use performance management

to improvement performance
Describe the necessary actions
for keeping discipline at work
Use communication as an
important leadership tool

Day 2

Basic Principles of Communication

The Leader and Listener
Managing conflicts in the workplace

4:30 5:00

Re-entry action Planning


Create action plan to apply

learning to the workplace

The Facilitator

Edwin C. Ebreo
Edwin C. Ebreo is the founder and President of ExeQserve, Corporation, an HR Solutions
Company. He is also the companys head consultant for Organization Development and
Human Resource Development.
Prior to establishing ExeQserve, Ed worked as HR Director/Manager for CheQ Systems, a Software Quality
Engineering Company, Athena E-Services Group of Companies, a BPO company and PET Plans, a pre-need
company that had a diverse number subsidiaries that Ed was tasked to manage. During his stint with these
companies, Ed was able to develop his expertise in managing the HR Department as a shared resource among
groups of companies, handling no less than three companies at a time. He was also Head of Training for SPI
Technologies, one of the largest and pioneering BPO companies in the Philippines. He also headed the training
department of Philippine Seven Corporation, the local licensee of the 7-Eleven chain of convenience stores.
He started working as a freelance Human resource and Organization Development Consultant on weekends at
the early age of 28. He finally left full time HR Management practice 5 years ago to concentrate on consulting.
He eventually setup ExeQserve Corporation in 2007 to cater to his growing clientele. His 15 years of experience
helps Ed appreciate organizations and people from various industries and help them achieve their full potential
through training and other HR-related interventions.
As a Human Resource Management and Organization Development Consultant, Ed has helped several
companies and on government agencies establish their HR and OD Strategies. Ed has also designed and
facilitated training on the following skills; leadership and management; coaching; performance management;
customer service; creativity and innovation; presentation skills; time management; personal effectiveness;
visioning; assertive communication; HR Management for line Managers; problem solving and decision making;
managing meeting; change management; selling; team building; strategic planning and trainers training. He
continues to customize programs to meet the unique needs of organizations.
Ed is a passionate public speaker. He is an active member of Toastmasters Club with a norm of Advanced
Communicator Silver. As a Toastmaster, he has helped establish clubs and mentored members to achieve their
full potentials as public speakers and leaders.
As a consummate HR Professional, Ed has offered free advice on career, human resource management,
leadership and other topics through his popular blog Anything HR by Ed (http://anythinghr.blogspot.com)
and Pinoy Career Coach (http://pinoycareercoach.blogspot.com)
Ed took up Mass Communication at New Era University and has completed various training programs that
helped him develop his competence in leading and training. His most important education is his experience as
human resource development professional helping companies achieve their full potential through their people.