NS-EN ISO 9001-2008 .

Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

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QUALITY PROCEDURE
EVALUATION OF SUPPLIERS

THIS PROCEDURE CONTAINED HEREIN IS

THE

PROPERTY OF

ITECSOLUTIONS

QUALITY GROUP PTE LTD WHERE IS

ISSUED

AND

CONTROLLED

BY

THE

QUALITY MANAGER AND SHALL NOT BE

REVISED, AMENDED OR ANYWAY ALTERED
WITHOUT HIS APPROVAL.

Rev
0

Date
23/12/2013

Prepared by
V.S.Naidu
Technical Manager

Reviewed & Approved by

Y.ARUN
Branch Manager

SIGNATURE/STAMP

SIGNATURE/STAMP

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.

NS-EN ISO 9001-2008 . Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

1.0

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OBJECTIVES:
To ensure purchased supplies or services which have direct impact on the company
services or products to the customer conform to specified requirements.

2.0

SCOPE & REFERENCES

2.1 Scope:
This procedure applies to all purchased items and subcontracted services that have
Direct impact on the company services or products to the customer.
Note: The word suppliers is also used to denote subcontractor or vendor as
Appropriate..
2.2 References:
NIL

3.0

PROCEDURE
3.1

Purchases shall only be made with approved suppliers listed in the Approved
Supplier list (ASL). See Appendix 1.

3.2

If no approved supplier for the particular item required is listed in the ASL,
the Quality Manager or Designate shall source for potential supplier.

3.3

In urgent or special cases, purchases may be made from suppliers outside the ASL
upon special approval from the Branch Manager or his Designate. Items or services
purchased from non-approved suppliers shall be closely checked and monitored
prior to acceptance or handling over.

3.4

Indirect items or one time purchase items may be purchased from nonapproved suppliers.

3.5

Approved suppliers that have not support the company for more than 3 years shall
be removed from the ASL. They shall go through the qualifying process again when
the need arises.

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.

NS-EN ISO 9001-2008 . Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

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For suppliers that have been supporting the company prior to 4 July 2012 and the
company is satisfied with their supplies and services provided may be included in
the ASL as Approved Suppliers without the need to be qualified.
Procedure for Qualification

3.7

Supplier approval shall be done through the following channel:

3.7.1 Suppliers that are internationally known for providing quality products/parts
or services.
3.7.2 Sole or principal suppliers for the required items;
3.7.3 Supplier evaluation

3.8

Supplier Evaluation
3.8.1 New supplier shall be approved based on their capability to meet the
Requirements. Factors for consideration may include;
Accredited Laboratory
Quotation
Past history with similar supply or references
Certificate of conformance
Customer specified supplier
On-site evaluation of supplier's capability
After sales support
Capability and reliability
3.8.2 Methods of approving shall be decided by the Quality Manager.
3.8.3 The Quality Manager or designate shall record the result of assessment,
Findings and recommendations on the Supplier Evaluation Form (SEF). All
Relevant supporting information on supplier concerned shall be attached to
the SEF and forwarded to the Branch Manager for Approval.
3.8.4 Upon approval by the BM, the SEF and supporting information
shall be returned to Quality Manager for registration and updated into the
ASL.

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.

NS-EN ISO 9001-2008 . Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

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Controlling and Monitoring of supplier performance

3.9

The type and extend of control exercised over the supplier will depend on the impact
of the quality on the company's product or services provided to the customer.

3.10 Supplier's performance will be monitored and assessed constantly through, but not
limited to the following methods:
Results of receiving Inspection
Feedback from the customers and staff
On site visit
3.11 If detected any significant (i.e. has impact on the quality of the product or services
provided to the customer) or any repeat failure or deficiency by the supplier, staff
concerned shall raise a Corrective and Preventive Action Request form. Supplier's
corrective and/or preventive actions shall be recorded. Quality Manager shall monitor the
effectiveness of the actions taken.
3.12 Results shall be compiled and reviewed annually by the Quality Manager. Suppliers in the
ASL shall be reviewed at least once every 12 months. The review shall be recorded
into the Supplier Evaluation Form ,SEF (see Appendix 2).
3.13 Any recommendation for disqualification of approved supplier shall be documented in the
SEF by the staff concerned and approved by the Quality Manager and Branch Manager.
Criteria for disqualifying the supplier shall include but not limited to the following
reasons:

Failure to meet purchased agreement;

Repeating supplies/services failure or deficiency and unable
to resolve.

3.14 All supporting information together with the SEF shall be forwarded to Quality
Manager for filing and updating of the ASL.
4.0

RECORDS
Quality manager shall maintain the SEF and supporting information for a minimum period of
2 years.

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.

NS-EN ISO 9001-2008 . Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

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5.0 APPENDICES
Appendix 1
Appendix 2

Approved Supplier List (ASL)

Supplier Evaluation Form (SEF)

Appendix 1

Approved Supplier List (ASL)

Itecsolutions Quality Group Pte Ltd

APPROVED SUPPLIER LIST
Name of the Supplier
Effective Date

Updated on :

Remarks

Page :

of

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.

NS-EN ISO 9001-2008 . Certificate No 1221

EFFECTIVE DATE: 23 DEC 2013

Appendix 2

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Supplier Evaluation Form (SEF)

Itecsolutions Quality Group Pte Ltd

SUPPLIER EVALUATION FORM
APPLICATION FOR: New Supplier [ ]Annual Review [ ]Special Approval [ ]Disqualification[ ]
Supplier Name and Address

Contact person:
Designation:
Tel:
Fax:

E- Mail:

Description of Supply and/or Service

Results of Assessment:

Recommendation:

Assessed by :

Approved by:

Signature:

Signature:

Date:

Date:

This Document is property of IQG. No reproduction is allowed without prior to written permission
from the management of IQG .Violators may be prosecuted.