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Competition between medical insurance companies wastes $210 billion every year.
Jerry Adler and Jeneen Interlandi, “The Hospital That Could Cure Health Care”, NEWSWEEK, Nov
27, 2009 http://www.newsweek.com/id/224585/page/1
The same study estimated that another $210 billion is wasted each year on medical paperwork.
That, though, is one potential savings that has mostly eluded Cosgrove. At the clinic's patients'
accounts office, rows of cubicles are piled high with file folders and printouts, testimony to its
dealings with thousands of different health plans from hundreds of insurance companies all over
the country. Thousands of times a day, clerks pick up the phone and get put on hold like anyone
else who calls an insurance company. Industry estimates put the average cost of handling a phone
call at $3, to each party. This is the hidden cost of competition; whatever else a government-run
health-insurance system would accomplish, it would impose a uniform billing system on the
current one, in which clinic's 2,000 doctors require 1,400 clerks to handle their billing.