Teldat-3Ge

Installation Manual
Doc. DM398-I Rev. 9.0
January, 2011

NDICE
Chapter 1 Device Installation ...........................................................................................1
1.

Introduction ........................................................................................................................ 2
Recycling and the Environment .............................................................................. 4
2.
Connections ........................................................................................................................ 5
a)
If the Ethernet cable is POE.................................................................................... 5
b)
If the Ethernet cable is not POE ............................................................................. 5
2.2.
Connecting the Power Source ................................................................................. 6
a)
With External Power Supply ................................................................................... 6
b)
With POE Injector................................................................................................... 7
2.3.
Data Connections .................................................................................................... 7
a)
LAN ......................................................................................................................... 8
b)
Connecting the antenna .......................................................................................... 8
c)
Situating the Teldat-3Ge ......................................................................................... 10
3.
Installing the SIM card ....................................................................................................... 12
4.
Meaning of the LEDS ........................................................................................................ 13
1.1.

Chapter 2 Appendices .......................................................................................................14

1.
2.
3.

Troubleshooting ................................................................................................................. 15
Updating the software ........................................................................................................ 16
Connectors.......................................................................................................................... 17
3.1.
LAN Connector ....................................................................................................... 17
3.2.
ANT Connector ....................................................................................................... 17
3.3.
Power Connector ..................................................................................................... 17
4.
Technical Specifications..................................................................................................... 18

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Chapter 1
Device Installation

1. Introduction
The Teldat 3G enabler (Teldat-3Ge) is an external 3G interface that delivers the 3G service to the
current corporate network access infrastructure. This device is specifically addressed to 3G
installations where:
The radio signal coverage is fairly poor, as it is in most indoor 3G setups.
It is not possible or not convenient to provision the current access router with an external
3G interface.

Figure 1. Teldat-3Ge: External aspect

The Teldat-3Ge is the enterprise access point to the 3G network. This singular device interfaces with
the access router over the corporate Ethernet LAN infrastructure. This singular approach avoids the
deployment of expensive and bulky ultra-low-loss coaxial cables, needed to link the access router with
its distant RF antenna in indoor setups. Additionally, the Teldat-3Ge is an external interface, so it can
be fully managed by the current access router as any point to point virtual interface.
The support for POE 802.3af further simplifies the installations with Teldat-3Ge, since they can be fed
from the same Ethernet port used for the communications with the current access routers.
The following figure summarizes the Teldat-3Ge concept.

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Figure 2. The Teldat-3Ge concept

The Teldat-3Ge device has two interfaces: the RF interface that provides the access to the 3G network
and one Ethernet port that interfaces with the router over the LAN infrastructure.
The basic connection schema is illustrated in the following figure:

Figure 3. The Teldat-3Ge connection diagram

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1.1. Recycling and the Environment

Please do not under any circumstances throw away any Teldat-3Ge device with normal domestic
waste. Ask your local town hall for information on how to correctly dispose of them so protecting the
environment against e-waste. Always respect the current laws regarding waste material.
Anyone found violating the environmental laws will be subject to fines and any additional steps
established by law.
All the packing materials i.e. the cardboard box, plastic and any other packaging together with the
pieces making up the Teldat-3Ge must be recycled complying with the current active laws regarding
recycling materials.

The below symbol with a cross over the rubbish container can be seen on the device. This means that
when a device reaches the end of its life, it must be taken to the official recycling/disposal centers
where it must be disposed of in an environmentally responsible manner and separately from normal
domestic waste.

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2. Connections
BEFORE INSTALLING THE ROUTER PLEASE READ THE FOLLOWING
INSTRUCTIONS CAREFULLY
Workplace Conditions. Main Characteristics
Excessive cold and heat should be avoided, as should humidity and dust.
Direct exposure to sunlight should be avoided as well as other heat sources. The device should
not be placed amongst papers, magazines or other elements that could hinder natural air
circulation.
The device should not be placed very close to strong electromagnetic fields such as speakers,
engines, etc.
Knocks and/or strong vibrations should be avoided during transport, operation and storage.
WARNING: Electric supply current for telephone and communication cables is dangerous. To
prevent electric shock while installing, moving or opening the device covers, cables should be
disconnected and connected as follows:

a) If the Ethernet cable is POE

To Connect

To Disconnect

Check that the Ethernet cable is not

connected to the device
Check that the power supply is not
connected to the device

Disconnect the Ethernet cable

Check that the power supply is not

connected to the main electricity supply
If you need redundant power, connect the
power supply to the main electricity
supply
If you need redundant power, connect the
power supply to the device
Connect the Ethernet cable

Disconnect the power supply

from the main electricity supply

Disconnect the power supply

from the device

b) If the Ethernet cable is not POE

To Connect
Check that the power supply is not
connected to the device
Check that the power supply is not
connected to the main electricity supply
Connect the power supply to the main
electricity supply
Connect the power supply to the device

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To Disconnect
Disconnect the power supply
from the device
Disconnect the power supply
from the main electricity supply

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2.2. Connecting the Power Source

a) With External Power Supply

Figure 4. Connecting the power source

The Teldat-3Ge is powered by an external AC/DC power source through the Ethernet cable if this is
adjusted to the POE 802.3af standard. (For further information, please see the Appendix).
To connect the power supply to the device, please follow the steps depicted in section If the Ethernet
cable is not POE above.
All the interconnected communication devices must be plugged into THE SAME
GROUNDED POWER OUTLET, which should at the same time be of good quality
(lower than 10ohms).
Whether the workplace is provided with an uninterrupted power supply system (UPS),
regulated supply or it is independent from the rest (such as lighting, etc.); it is highly
recommended that all communication devices should be connected to the same power
source. This will avoid operating and premature aging problems of drivers and other
components.

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b) With POE Injector

Figure 5. POE Injector: Aspect

The Teldat-3Ge device can be powered through the Ethernet cable if its adjusted to the POE 802.3af
norm (for further details please see the appendix).
To connect the Ethernet cable with the POE power to the device, please carry out the steps indicated in
the previous point If the Ethernet cable is POE.
The following schema shows how to connect the POE injector to the Teldat-3Ge device.

Figure 6. Connecting the power with the POE injector

2.3. Data Connections

The Teldat-3Ge devices have the following connectors available:

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a) LAN
Ethernet 10/100BaseT interface to connect to the local area network (LAN). This port is equipped with
link status LEDs: a yellow LED which indicates the establishment of the physical layer and a green
LED indicating frame reception.

Figure 7. LAN Connector

b) Connecting the antenna

The Teldat-3Ge devices have one or two connectors to connect external SMA RF antennas which
improve the quality of the signal received and transmitted through the WWAN module.
There are various cellular telephony technologies that use antenna diversity technique to improve the
received signal (HSUPA, CDMA EV-DO, etc.). Two WWAN connectors can be incorporated for this.
Scenario without diversity
The following image shows you where to find the antenna connector in devices that do not use
antenna diversity.

Figure 8. Rear panel. Antenna connector for Wireless WAN (without diversity)
Scenario with diversity
The following image shows you where to find the antenna connectors in devices that use antenna
diversity.

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Figure 9. Rear panel. Antenna connector for Wireless WAN (with diversity)
In devices that have two WWAN antenna connectors (Main and Aux), we recommend, as a general
rule, to always install both antennas. You must always (mandatory) install the Main connector
antenna. The Aux connector antenna is optional in some devices depending on the technology used
(e.g. Sierra Wireless HSUPA or Qisda H20 and H20D; in all cases its recommendable to install an
antenna in the Aux connector for diversity). In devices where the Aux antenna is optional and in cases
where its not going to be installed, you need to configure the router appropriately by disabling this
antenna to obtain maximum performance from the device.
Connecting with an extension cable
When the Main and Aux antennas are installed through extension cables and not directly connected to
the device, the minimum distance between both should be 7 cms. The maximum recommended
distance is 25 cms.
In order to obtain optimum performance, the installed radio frequency accessories (antenna and
cables) should be those recommended by Teldat.
If you use extension cables to connect the antennas to the Teldat-3Ge, they must be H155 coaxial
cables. Figures 8 and 9 show you how to install them.
The material needed for installation is the H155 coaxial cable, the RF antennas and the SMA
connectors.
Cable characteristics:
Mechanical Specifications:
Storage temperature: -40C to +80C
Operating temperature: -40C to +80C
Minimum curvature of radio: 35 mm
Total weight: 38 g/m
Electrical Specifications:
- Impedance characteristic: 50

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Loop resistance DC: 32 /km

Internal resistance DC conductor : 15 /km
External resistance DC conductor: 17 /km
Capacitance: 82 pF/m
Broadcasting rate: 0.81
Screen effectiveness 30-1000 MHz: 75dB
Return loses
5-30 MHz: 22 dB*
30-470 MHz: 16 dB*

Attenuation:
Attenuation at (MHz) Nominal (dB/100m)
5
3.0
50
6.5
100
9.3
230
14.2
300
16.3
400
19.0
470
20.7
860
28.5
1000
30.9
1350
36.4
1750
41.9
2050
45.8

As a further recommendation to this second section, when installing antennas using extension cables
and if these are anchored, the anchorage should be around the male SMA connector.

c) Situating the Teldat-3Ge

The Teldat-3Ge orientation, its location with respect to other wireless devices and radiation devices,
such as communication devices, personal computers, etc., can significantly influence the device
performance.
The Teldat-3Ge transmits and receives radio signals. Performance is also affected by environmental
factors such as the distance between the device and the base station, physical obstacles and other
interferences due to radiofrequencies (RF).
In order to achieve the best coverage, carry out the following instructions:
Whenever possible, place the Teldat-3Ge where there are no physical obstacles.
Obstacles between the Teldat-3Ge and the base station degrade the RF signal. Place
the device above ground level and ensure that it is suitably orientated towards the
nearest base station.
Density of materials also affects the Teldat-3Ge. Place them away from any type of
wall, metal screens, mirrors, etc.
Do not place the device near columns that can produce shadow areas and reduce the
coverage zone.
Keep the Teldat-3Ge away from metal pipes such as canals, air-conditioning, etc.
Please bear in mind that other wireless devices such as telephones, microwaves, etc.,
can temporarily interfere with the quality of the radio signal.

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We do not recommend that you install the Teldat-3Ge near or by racks containing
communication devices, computers, etc. Use an extension cable and situate the device
outside.
The following recommendations are applicable to all wireless devices:
Do not touch or move the antenna while the device is transmitting or receiving.
Do not touch any equipment that contains devices which radiate where the antenna is
very close to or touching any exposed part of the body, particularly the face and eyes,
when it is transmitting.
Do not install the device in areas where the atmosphere is potentially explosive.
Wireless devices can cause interferences with other devices. Do not use the device in
areas where medical equipment is installed.
In order to ensure that you are complying with the R&TTE 1999/5/EC norm, the
device must be at least 1.5 cm away from a human body when it is operating.

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3. Installing the SIM card

For the correct operation of the Teldat-3Ge WWAN interface, a SIM card must be inserted. The
device is equipped with an external SIM card tray.
On inserting the SIM card, protect yourself from electrostatic shocks (ESD).
Do not touch the SIM card connector.

Figure 10. Rear Panel

Procedure:

Situate the device as indicated in the above figure.

In order to insert the SIM card, first place it in the tray.
If the tray is inside the device, you first need to extract it. The tray is located in the
red colored slot you can see in the figure.
To extract it, press the yellow button located on the right of the slot.
If the tray already has a SIM card, you need to extract it by pushing it using the hole
on the underside of the tray.
Subsequently, you need to place the SIM on the tray so that its connectors can be seen;
these are normally a gold color. In addition, you must make sure that the tray notch
coincides with the SIM notch.
Then insert the tray in the slot using the guides so the SIM card remains on the tray.

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4. Meaning of the LEDS

Figure 11. Front panel

POWER
WWAN

STATUS

LAN
LEFT LED
LAN
RIGHT LED

Power-on indicator. It lights up when connected to the power.

This indicates the WWAN module status and means the following:
OFF:
Error in the WWAN module. 3G communications are not possible.

Check that the module is correctly connected.

Check that the WWAN LED is lit up in red.

FLASHING GREEN: The module hasnt registered in the network.
GREEN: The module has registered in the network.
Device status:
RED:
Error in the WWAN module. 3G communications are not possible.

Check that the module is correctly connected.

Check that the WWAN LED is lit up.

FLASHING RED: The WWAN module is operating correctly and the device has yet got an
IP address.

Check the status of the Ethernet connector LEDs.

The device must have an access route to the router.

In Coverage Test mode (flashing more than 3 times per second) this
indicates an invalid position.
FLASHING YELLOW:
The device has an IP address but still has not managed to
establish the communication channel to the router.

In Coverage Test mode (flashing more than 3 times per second) this
indicates an acceptable position.
GREEN:
Communication has been established. The device is ready for normal
operations.
During startup, the application loads.
FLASHING GREEN:
There is traffic over the WWAN interface.

In Coverage Test mode (flashing more than 3 times per second) this
indicates an optimum position.
YELLOW:
The device is updating the application.
OFF:
The device cannot startup, please contact the technical service.
YELLOW:
There is a physical layer in the Ethernet
OFF:
There is no physical layer

Check the Ethernet cable.

FLASHING GREEN:
Data is being received over the LAN

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Chapter 2
Appendices

1. Troubleshooting
Below you can see a table that can help you to resolve problems while installing the device. If you
cannot solve the problem, please contact your distributor for further information.
Symptom
None of the LEDs lights up on
the device.
The LAN connector left hand
LED never lights up in yellow.
The status LED is on steady
red.
The WWAN LED is off.
The status LED is flashing in
red and the right hand LAN
connector LED is flashing in
green
The status LED is flashing in
yellow
The status LED is green
however there is no access to
the network
The WWAN LED is flashing
in green.

The device doesnt start up due

to a configuration error or you
wish to restore the factory
settings.

Solution
Check the power supply to the device (power
source, main power outlet, POE power
configuration, etc.).
Check the Ethernet cable and the connection
to the network
Get your technical service to check the
WWAN module location or change it.
Get your technical service to check the
WWAN module location or change it.
Check your routers DHCP configuration.

Check your routers PPPoE or L2TP

configuration.
Check that the SIM card has been inserted
correctly.
Check that the SIM card PIN is correct.
Check the status of the WWAN LED.
Check that the SIM card has been inserted
correctly.
Check that the PIN is correct.
Check that you have configured the correct
parameters to register correctly on the
network.
To restore the factory settings, you need to
carry out the following procedure three
consecutive times.
Press the reset button while the status LED
remains lit up in red at the beginning of device
start up.

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2. Updating the software

The Teldat-3Ge firmware can be upgraded to newer versions. Please consult your distributor for the
latest releases.
The firmware upgrade is carried out through a conventional TFTP file transfer. You will need a TFTP
server from which the Teldat-3Ge can download its firmware image. This server can actually be
hosted in the current access router. Both the firmware image and the TFTP server IP address are set
into the Teldat-3Ge on startup, during the DHCP negotiation.

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3. Connectors

3.1. LAN Connector

10/100-BASET automatic detection
Half/full duplex automatic negotiation
MDI / MDI-X automatic crossover detection
Ethernet V2 / IEEE 802.3
2 status and activity LEDs
RJ45 LAN
RJ45 PIN
1
2
3
4
5
6
7
8

LAN

Tx+(input)/POE+
Tx-(input)/POE+
Rx+(output)/POEPOE+
POE+
Rx-(output)/POEPOEPOE-

3.2. ANT Connector

PIN

ANT

Internal
External

RF in/out
GND

3.3. Power Connector

PIN

ANT

Internal
External

POSITIVE
NEGATIVE

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4. Technical Specifications
Hardware Architecture
PROCESSORS
MEMORY
STORAGE UNIT

Coldfire MCF5328
32 Mbytes in RAM.
FLASH Memory (8 Mbytes).

LAN Interface
PROTOCOLS
SPEED
CONNECTOR
POE

Ethernet (802.3).
10/100 Mbps (10/100BaseT)
RJ45 female.
POE Class 0: 12,95W maximum

RF Interface
STANDARDS
SPEED
CONNECTOR

Please see the manual on plugin cards/modules

Please see the manual on plugin cards/modules
Please see the manual on plugin cards/modules

Power supply
INPUT VOLTAGE
INPUT CURRENT
JACK
INTERNAL PIN

+12V DC.
1200 mA
5,5 mm
2,5 mm

External power source

INPUT VOLTAGE
INPUT CURRENT
INPUT FREQUENCY

100-240V AC
600 mA
50-60 Hz

Dimensions and weight

TYPE
LENGTH x WIDTH x
HEIGHT
WEIGHT

Desktop or attached to wall

142 x 160 x 30 mm.
450 g.

Environmental Specifications
TEMPERATURE

RELATIVE HUMIDITY

NORMAL OPERATING: -20C to 65C

RESTRICTED OPERATING: -30C to 75C
STORED: -40C to 85C
ON: 5% to 85%

Others
MTBF

> 200.000 hours

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