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Consensus-Based Forecasting
Purpose
Forecasters from different areas or departments have different business goals and therefore
develop forecastssuch as the Strategic Business Forecast, the Tactical Sales Forecast and
the Operational Supply Chain Forecastaccording to their own aggregation levels, key
figures, time horizons, and so on. For example, the marketing department focuses on brand
or product group level and considers promotions in a medium term planning horizon, while
the sales department forecasts for key customers and markets.
Consensus-based forecasting is a method that combines these different time horizons and
forecasting levels from an organizational as well as from a tool perspective. Once all the
parties involved in the demand planning process within a company have come up with their
own individual forecasts, a consensus meeting is held. The result of this meeting is an
overall demand plan that takes into account the business goals of all departments. The
agreed demand plan is accepted by all parties. Moreover, all parties feel responsible for this
demand and identify themselves with the output. Different demand streams get combined
into "one figure".
Prerequisites
Every party and department that is involved in the demand planning process has already
created its own forecast; that is, sales people have defined a sales forecast based on key
accounts, the marketing department has projected the impact of promotions, and so on.
Process Flow
The following process flow describes one example of how consensus-based forecasting can
be handled in the APO system.
1.
The goals of the sales department are tactical: to maximize sales and target
actual customer demand. Thus, the sales forecast is profit-oriented.
Logistics department
Buckets
Days
Frequency
Once a week
It contains rows for the forecasts of each department. Manual changes can be made to these
rows. The different parties discuss their point of view and, where necessary, make manual
changes directly in the consensus planning book.
Another row in the planning book reflects the consensus forecast. It amalgamates the
departmental forecasts. The numbers in this row are derived automatically using a special
macro. This macro might calculate the average of the individual forecasts. Alternatively, it
might weight the forecasts of each department differently.
The consensus forecast represents the agreed demand within a specific time horizon that
will be released to and used by SNP for concurrent planning.
Result
The result of consensus-based forecasting is a one-number demand plan that has been
agreed to and is owned by all stakeholders.