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V8i (SELECTSERIES 5)
COPYRIGHT INFORMATION
TRADEMARK NOTICE
Bentley, the "B" Bentley logo, MicroStation, AutoPLANT and AutoPIPE are registered or nonregistered trademarks of Bentley Systems, Inc. or Bentley Software, Inc. All other marks are the
property of their respective owners.
COPYRIGHT NOTICE
2013, Bentley Systems, Incorporated. All Rights Reserved.
Including software, file formats, and audiovisual displays; may only be used pursuant to applicable
software license agreement; contains confidential and proprietary information of Bentley Systems,
Incorporated and/or third parties which is protected by copyright and trade secret law and may not be
provided or otherwise made available without proper authorization.
Acknowledgments
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Incorporated.
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RESTRICTED RIGHTS LEGENDS
If this software is acquired for or on behalf of the United States of America, its agencies and/or
instrumentalities ("U.S. Government"), it is provided with restricted rights. This software and
accompanying documentation are "commercial computer software" and "commercial computer
software documentation," respectively, pursuant to 48 C.F.R. 12.212 and 227.7202, and "restricted
computer software" pursuant to 48 C.F.R. 52.227-19(a), as applicable. Use, modification,
reproduction, release, performance, display or disclosure of this software and accompanying
documentation by the U.S. Government are subject to restrictions as set forth in this Agreement and
pursuant to 48 C.F.R. 12.212, 52.227-19, 227.7202, and 1852.227-86, as applicable.
Contractor/Manufacturer is Bentley Systems, Incorporated, 685 Stockton Drive, Exton, PA 193410678.
Unpublished - rights reserved under the Copyright Laws of the United States and International treaties.
END USER LICENSE AGREEMENT
To view the End User License Agreement for this product, review eula.pdf.
TABLE OF CONTENTS
TABLE OF CONTENTS
CHAPTER 5: TROUBLESHOOTING
INSTALLING ON WIN 7................................................................................................5-2
LICENSING QUESTIONS AND ANSWERS .................................................................5-4
ii
DOWNLOAD GUIDE
1-3
DOWNLOADING UPDATES
1-5
1-7
DOWNLOAD SELECTSERVER
1-8
1-1
DOWNLOAD GUIDE
LOG INTO DOWNLOADS SELECTSERVICES: DOWNLOADS/MYSELECT CD
If you are part of the QA&R program, any installation from a downloaded file for AutoPIPE or
ATS is strictly forbidden and does not constitute a valid installation or verification. All QA&R
users must install the applications from the CDs received from the Bentley QA&R manager.
If you do not have logon information, please contact your local Bentley office at 1-800-Bentley
(236-8539), outside the United States +1 610-458-5000, or please click here:
http://www.bentley.com/en-US/Corporate/Contact+Us/Find+Local+Office/.
If you have your email address and need your password (or have forgotten your password), click
here: http://www.bentley.com/forgotpassword/.
To obtain Technical or Licensing Support for your products, please submit a service ticket here:
http://www.bentley.com/serviceticketmanager/.
For product activation and additional licensing information, please click here:
http://www.bentley.com/activate.
1-2
DOWNLOAD GUIDE
DOWNLOAD BENTLEY AUTOPIPE
Note
Each company has an onsite Bentley administrator that was designated when an account
is first created. If you do not have a current log on, please contact your onsite Bentley
Administrator who can assist you with the correct information and permissions.
Otherwise, contact Bentley directly (see links atop of document).
1-3
DOWNLOAD GUIDE
DOWNLOAD BENTLEY AUTOPIPE
2. In the Filter By area, Files Posted within last, change from 6 months to ALL.
Note
Far right column provides information about which OS the application has been tested
on. Installing the application on any other OS will be at your own risk and will not be
supported.
5. Scroll to the bottom of the web page, press Continue button located in the bottom right
corner.
6. Select Delivery method, chose Download or Burn CD (an official CD will be mailed). Press
Continue button.
1-4
DOWNLOAD GUIDE
DOWNLOADING UPDATES
7. Download Procedure. Read the Legal Terms of Use statement. If you agree, press the
Accept button. Then press the Advanced Download Manager button. Provide path name to
with which to download the file(s) and finally press the Start Download button.
8. Burn CD Procedure. Select the Continue button, provide shipping information, and press the
Complete button.
9. Other applications besides AutoPIPE to complete an installation:
DOWNLOADING UPDATES
1. Login to SELECTServices: Downloads/MySELECT CD page using the procedure described
above.
2. In the Search By area, Select radio button next to Product, and select AutoPIPE Products
from drop down list.
3. In the Filter By section, change "Download Category" to "Enhancements and Updates", and
Files Posted within last to ALL.
4. Press the Search button at the bottom of the web site.
1-5
DOWNLOAD GUIDE
DOWNLOADING UPDATES
5. Place a check in the box next to the name of the file and confirm that any dependencies have
also been selected.
6. Scroll to the bottom of the web page, press Continue button located in the bottom right
corner.
7. Select Delivery method, chose Download or Burn CD (an official CD will be mailed). Press
Continue button.
8. Download Procedure. Read the Legal Terms of Use statement. If you agree, press the
Accept button. Then press the Advanced Download Manager button. Provide path name to
with which to download the file(s) and finally press the Start Download button.
9. Burn CD Procedure. Select the Continue button, provide shipping information, and press the
Complete button.
1-6
DOWNLOAD GUIDE
DOWNLOAD BENTLEY AUTOPIPE ACCEPTANCE TEST SET
2. In the Filter By area, Files Posted within last, change from 6 months to ALL.
3. Press the Search button at the bottom of the web site.
4. Place a check in the box next to the most recent version of AutoPIPE ATS (see date column)
and confirm that any dependencies have also been selected (i.e. Bentley AutoPIPE, etc.).
Note
Far right column provides information about which OS the application has been tested
on. Installing the application on any other OS will be at your own risk and will not be
supported.
5. Scroll to the bottom of the web page, press Continue button located in the bottom right
corner.
6. Select Delivery method, chose Download or Burn CD (an official CD will be mailed). Press
Continue button.
1-7
DOWNLOAD GUIDE
DOWNLOAD SELECTSERVER
7. Download Procedure. Read the Legal Terms of Use statement. If you agree, press the
Accept button. Then press the Advanced Download Manager button. Provide path name to
with which to download the file(s) and finally press the Start Download button.
8. Burn CD Procedure. Select the Continue button, provide shipping information, and press the
Complete button.
9. Other applications required to complete an installation.
DOWNLOAD SELECTSERVER
1. In the "Search By:" area, Select radio button next to "Product", and select "SELECT Server"
from drop down list
2. In the Filter By area, Files Posted within last, change from 6 months to ALL.
3. Press the Search button at the bottom of the web site.
1-8
DOWNLOAD GUIDE
DOWNLOAD SELECTSERVER
4. Place a check in the box next to the most recent version SELECTserver to download (see
release date).
Note
Suggest contacting the Bentley SELECTserver group to discuss which version of the
application is required for your installation.
Note
Far right column notifies you of the OS for which the application is certified on. Installing
the application on any other OS will be at your own risk and will not be supported
5. Scroll to the bottom of the web page, press Continue button located in the bottom right
corner.
6. Select Delivery method; you can chose Download or Burn CD (an official CD will be mailed).
Press Continue button.
1-9
DOWNLOAD GUIDE
DOWNLOAD SELECTSERVER
7. Download Procedure. Read the Legal Terms of Use statement. If you agree, press the
Accept button. Then press the Advanced Download Manager button. Provide pathname to
download the file to and finally press the Start Download button.
8. Burn CD Procedure. Select the Continue button, provide shipping information, and press the
Complete button.
9. Other applications required to complete an installation.
1-10
INSTALLATION GUIDE
2-2
2-2
INSTALL FROM CD
2-2
2-2
2-7
2-7
2-1
INSTALLATION GUIDE
INSTALL BENTLEY SELECTSERVER
INSTALL FROM CD
1. To install Bentley applications, ensure you have logged in to the computer with an account
that has administrative privileges. If you are unable to log in with a suitable account, then
contact your network administrator to login and perform the installation.
2. Insert the CD, should automatically run an introduction application from which you can start
the installation. If the introduction application does not begin, then use My Computer to
browse to the CD and double click on the file Setup.exe which is in the product> install
folder of the CD.
The application should not be installed from a network location; suggest that the EXE
files are on the users system before starting the installation.
If a previous version of AutoPIPE V8i is present, using Control panel > Add/remove programs
utility uninstall the following applications:
2-2
INSTALLATION GUIDE
INSTALL BENTLEY AUTOPIPE SELECT SERIES
Bentley STRAIT
This procedure assumes that SELECTserver has been install and configured, If not please contact
Bentley License group or Bentley SELECTserver group to assist you.
If you are part of the QA&R program, any installation from a downloaded file for AutoPIPE or
ATS is strictly forbidden and does not constitute a valid installation or verification. All QA&R
user must install the applications from the CDs received from Bentley systems QA&R manager
Must log onto users computer with full Administration rights. If you are unable to log in with a
suitable account, then contact your network administrator to login and perform the installation.
1. Close all other applications currently running and then navigate to the EXE file downloaded
using the procedure above or CD and double click on it to start the installation process.
Note
2.
For those installing the application on Win 7 please see the Install on Windows 7 OS
section found in Chapter 5 before continuing.
Nothing will appear while the installer is starting up. In a short time the following will appear,
recommend accepting all the default settings.
2-3
INSTALLATION GUIDE
INSTALL BENTLEY AUTOPIPE SELECT SERIES
2-4
INSTALLATION GUIDE
INSTALL BENTLEY AUTOPIPE SELECT SERIES
2-5
INSTALLATION GUIDE
INSTALL BENTLEY AUTOPIPE SELECT SERIES
2-6
INSTALLATION GUIDE
INSTALL AUTOPIPE UPDATES
3. Finished, with AutoPIPE install, continue with next section before starting the application.
The application should not be installed from a network location; suggest that the EXE file
is on the users system before starting the installation.
Must log onto users computer with full Administration rights. If you are unable to log in with a
suitable account, then contact your network administrator to login and perform the installation.
Before installing Acceptance Test Set, install AutoPIPE using the procedure above.
Note
The ATS version number MUST match AutoPIPE's version number or ATS results are
unacceptable.
If you have already installed AutoPIPE ATS, using add/remove programs uninstall previous
installations, and reboot the computer.
Navigate to the EXE file downloaded using the procedure above and double click on it to start the
installation process.
Note
For those installing the application on Win 7 please see the Install on Windows 7 OS
section found in Chapter 5 before continuing.
2-7
INSTALLATION GUIDE
INSTALL BENTLEY AUTOPIPE ACCEPTANCE TEST SET V8I
After the installation is completed, HIGHLY suggest before running the ATS, read the following
documents (C:\Bentley\AutoPIPE V8i SELECTseries\ATS) for VERY important information:
2-8
Read1st.htm
readme.ats
ap_ats.pdf
3-2
3-5
3-1
There are 2 options for licensing Bentley applications: Standalone or Networked workstations.
Standalone workstation - computer system that requires an XML license file to be imported into
License Management Tool in order to license installed applications. The XML file is checked out
against a Bentley Hosted or User Deployed SELECTserver account.
Networked workstation - computer system that is connected temporarily / permanently to a Bentley
Hosted or User Deployed Server on a network. While connected, license can be checked in /out as
required from a pool of available licenses on the contract.
All license management questions/modifications are handled by the Bentley License team and
Account Managers not AutoPIPE TSG. Your account manager can also assist with application
pricing.
INSTRUCTIONS
1. Install AutoPIPE per above procedure.
2. Acquire a valid Bentley SELECT license file (*.xml) from your Bentley On-site Admin,
hosted server, deployed server, Bentley License Team, or Account Manager. Prior to getting
an XML file, user may need to provide a computer name where the application is to be
installed.
3. Copy the license file in your hard disk. Go to Start > Programs > Bentley Engineering>
AutoPIPE > License Management Tool as shown below, OR Start AutoPIPE, select Tools>
Settings> License Management Tools.
3-2
OR
4. First time this command issued a warning message may appear, press OK button.
5. The License Management Tool dialog will then appear. Select the License Checkout tab, then
click on the menu item File > Import to open the Import License File dialog box.
6. Browse to the location of the license file (.xml), select it and click on the Open button to
import the license file.
7. If the file is successfully imported, the available licenses are displayed with the expiration
date.
3-3
8. The security is now in place. The installation is complete and AutoPIPE is ready for use.
Note
When AutoPIPE is launched a SELECTservice warning message may appear, click Yes
and a local host server name will be set for the standalone license to be active which will
allow the program to be authorized.
If updating the node lock to a Network license server, complete the following:
1. Select Tools > Options from the License Management Tool.
2. Update the Server Name and Site Activation Key information with the appropriate values as
shown in the following figure.
3-4
3-5
INSTRUCTIONS
1. Install AutoPIPE per the above instructions, but do not start the application as the licensing
portion has not been configured at this point and will revert to Demo mode.
2. Download the SELECTserver as previously described above.
3. Install Bentley SELECTserver.
Note
Contact the Bentley License department or Bentley SELECTserver group for technical
support.
4. After the Bentley SELECTserver has been correctly installed, go to Start > Programs >
Bentley Engineering> AutoPIPE > License Management Tool as shown below, OR Start
AutoPIPE, select Tools> Settings> License Management Tools.
OR
5. First time this command issued a warning may appear, press OK button.
6. After the License Management Tool dialog screen appears, select Tool> Options>.
7. Enter the Server Name and Site Activation Key information provided to you:
3-6
Note
8. Click on the Test Connection button to confirm that the entries are correct. The following
should be displayed.
Note
If not, verify data entered and server connection (contact Bentley license department).
9. Click on the OK button to accept the settings which then display the License Management
Tool with all the licenses that are available in the top window. AutoPIPE will only run in
Demo mode until 1 or more license is available for checkout.
3-7
10. The security is now in place. The installation is complete and AutoPIPE is ready for use.
3-8
STARTING AUTOPIPE
4-2
4-3
4-6
4-1
STARTING AUTOPIPE
AutoPIPE should only be started after all the previous sections have been completed. Missing any
of the above steps could result in AutoPIPE reverting to Demo mode.
Start AutoPIPE:
1. Double clicking the desktop Icon, and select the program AutoPIPE V8i Select Series
Or
2. Select, Start> Programs> Bentley> Bentley Engineering> AutoPIPE V8i select Series> and
select the program AutoPIPE V8i Select Series
The application will start up the first time with the following:
4-2
4-3
2. Depending on your licenses available in License Management Tool, select the proper radio
button.
3. If your license contract has the add features, KHK2 or Stress ISO, and wish to add that
feature, you can also select those radio buttons in addition to the AutoPIPE version radio
button.
4. After pressing OK button, the application will
4-4
a.
b.
c.
d.
e.
5. To verify the application has a valid license, the top application bar will have one of the
following:
6. HOWEVER, if a valid license was not found available (ie. License pool = 0, or application is
not listed in LMT), the application will revert to DEMO mode, as indicated by:
7. If revert to demo,
a.
Verify AutoPIPE version selected in Step 2 above matches the license available in Tools>
Settings> License Management Tools> Product list.
b.
Verify license is available (i.e. Available >0), Tools> Settings> License Management
Tools> available column next to product selected.
c.
4-5
e.
B. Depending on your licenses available in the License Management Tool select the proper radio
buttons. In order to use a StressISO Add-on license, select the radio button in front of the
text, and press OK to confirm its usage. The application will automatically check out one
license from the available pool. With a model opened in the application and analyzed, select
File > Save Stress Isometric to create a completed StressISO.
C. If no licenses are available, the program will revert back to StressISO Demo and the
StressISO Add-on radio button will become disabled. At this point, open the License
Management Tool to confirm the available pool for AutoPIPE StressISO Add-on is greater
than zero as shown below:
In addition ask the Bentley on-site Administrator to check the Select Server:
a. Under License Management:
i.
4-6
Usage limit.
ii.
Expiration Date.
iii. How many people have the application checked out and does that exceed the
Usage limit.
Note
Bentley recommends using the Do not Apply Checkout Restrictions option if no check
out restrictions are configured.
4-7
TROUBLESHOOTING
INSTALLING ON WIN 7
5-2
5-4
5-1
TROUBLESHOOTING
INSTALLING ON W IN 7
INSTALLING ON WIN 7
On some Windows Vista and Windows 7 machines, it is observed that trying to select a different
installation path can crash or hang the installer. It is caused by some compatibility issues between
InstallSheild script and Windows Vista/7 in certain configurations. Please follow steps mentioned
below to resolve this issue.
1. Platforms supported: Windows 7 Professional or higher (application will not function
correctly on other version of windows).
2. Install to the default locations (do not select a different installation drive location, known issue
to crash the installer).
3. Modify Setup Properties: Compatibility mode.
In the compatibility tab. Select the option Run this program in compatibility mode for and
select Windows XP SP2 as shown below. Click OK to close this dialog.
Try to install the application using all the default settings as detailed above.
5-2
TROUBLESHOOTING
INSTALLING ON W IN 7
First try Step #3 above, if does not work, open the same dialog above, and also check on
Run this program as an administrator.
Go to the directory that holds the file for launching the installation (for example,
Setup.exe).
Uncheck the box that says Protect My Computer And Data From Unauthorized Activity,
and click OK button.
Alternatively, if you're running this installation from a CD, you may need to simply clean
the CD and try the installation again.
Another possibility for resolving this error is to run Windows Update on the system
before running the installation routine.
There are many references on the internet for this error, recommend searching for
additional information / solutions.
Right click on My Computer and choose Properties. Then click on the Advanced tab,
Performance, and then Settings.
5-3
TROUBLESHOOTING
LICENSING QUESTIONS AND ANSWERS
TROUBLESHOOTING
LICENSING QUESTIONS AND ANSWERS
period of time and then stops e.g. Microstation. However applications like AutoPIPE run in a
DEMO mode (20 node limit).
Do node locked licenses have to check into the Bentley hosted licensing server every 30 days?
No. Non-SELECT, permanent licenses are essentially checked-out licenses tied to a
particular machine name and carry an indefinite term.
What is a Pooled License?
A pooled license is a floating license, centrally managed by SELECTserver. A desktop
application can draw its license from a SELECTserver pool of licenses located at the
SELECT site. A pooled license is not permanently tied to an individual computer. This
license type is available for MicroStation-based and stand-alone (non-MicroStation)
applications. A pooled license is the most common type of license among SELECT
accounts and is a major benefit of Bentley SELECT. Pooled licenses have a term that
coincides with the renewal date of the SELECT Agreement.
How does it work if we have 21 licenses and 30 users?
The pooled behavior works essentially the same as it does now. You can have apps
installed on as many machines as you wish and you have a "usage count" in the license
file (called a "Site" on SELECT server). There's a slight difference in the "handshake"
between the client and the license server, though, in the new SELECT Server (SS). In
your existing SS, the handshake is based on a license request from the client application
and a corresponding license grant by the server. If successful, the client will emit a
"heartbeat" as long as the session is open. This is how SS determines that the license is
still in use and how it calculates and records the session time ("usage"). The problem
with this model is that it requires this real-time connection to the license server and puts it
in a precarious, mission-critical position. If this connection is broken or not available,
users can still run their applications up to 15 days offline period. The client runs the
application and records usage locally. When a daily connection is made with SS, the
client posts its own usage log, essentially saying "this is what I used", including the app,
version, and duration (Usages are tracked by machineID on an hourly basis).
Note
The license can be checked out to the client for up to 90 days or longer using the
License Management Tool.
5-5
TROUBLESHOOTING
LICENSING QUESTIONS AND ANSWERS
Yes, we recommend that SELECTserver Edition has access to the Internet. This will
make routine transactions, like transmitting usage reports and downloading updated
license files, much more convenient. All transactions are performed under HTTPS
protocol, so no proprietary information will be compromised.
If a SELECTserver cannot maintain an Internet connection, it should be connected within
15 days offline duration.
What happens to my checked-out license if I lose my laptop?
SELECTserver admin pages provide a way to backup checked-out licenses, so they can
be retrieved and copied back to the client machine if necessary. In extreme cases, the
System Administrator can revoke a checked-out license and return it to the pool.
What is the SELECTserver Gateway?
SELECTserver can manage V8i Edition products and pre-XM applications, such as
MicroStation V8 2004 Edition or MicroStation/J. For the latter, SELECTserver provides
a gateway as a proxy for the current SELECTserver. It allows pre-V8i applications to
communicate with the new SELECTserver. In fact, SELECTserver Edition can extend
several benefits of the new system to existing applications, including the thirty-day
evaluation mode, extended periods for checked out licenses, and the reliability of a
system built on standard Web-based server technology.
Will my SELECTserver operate in a proxy server environment?
Yes, SELECTserver will work in a proxy server environment in several ways. First, V8i
applications will be able to communicate to SELECTserver via a proxy server.
SELECTservers will also be able to communicate with Bentley.com Web services via a
proxy server. Finally, SELECTserver Gateway will be able to communicate with
SELECTservers via proxy servers.
Can I obtain a fail-over license to prevent against catastrophe?
There will be no need to replace redundant licenses that have been issued for the purposes
of fail-over or redundancy. SELECTserver Edition is built on standard Microsoft
technologies that are well-suited for clustering or other techniques used to safeguard
application servers. In addition, SELECTserver is no longer a real-time license server, so
if a connection is lost, licensed applications are still able to run in full-functioning model.
How is pooled usage defined?
SELECT subscriber entitlement of pooled usage of Bentley desktop applications is
defined in the Bentley SELECT Agreement (2004). SELECTserver reports usage based
on 1-hour intervals.
5-6
TROUBLESHOOTING
LICENSING QUESTIONS AND ANSWERS
5-7