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International and comparative human resource management (HRM) are related but
distinct areas of enquiry. Comparative HRM is largely concerned with questions about
why and to what extent there are differences in HR practices across countries.
International HRM is more focused on issues associated with the management of
employees across national borders in multinational corporations (MNCs). IHRM has
therefore been interested in questions about the extent to which multinational
companies reproduce similar sets of HR practices across their subsidiaries. Do they,
for example, try to reproduce similar practices across all of their subsidiaries or do
they adjust their HR practices to host country patterns? By contrast comparative HRM
has been traditionally concerned with the description of, and (more recently) the
explanation of, the differences and similarities between the HR practices thought to be
distinctive of different national contexts. While each tradition has reasonably
distinctive origins in the study of MNCs and their management of expatriates in one
case, and in the study of comparative industrial relations in the other we argue that
the distinction is becoming increasingly artificial and unhelpful. In particular we
argue that International HRM needs to incorporate the insights of comparative HRM
and international political economy so that it can move beyond its traditional focus on
expatriate management.
The traditional narrowness and lack of theoretical sophistication in comparative and
international HRM scholarship is well documented in the literature (see Kochan et al.,
1992; Clarke et al., 1999; Schuler et al., 2002; Ferner, this volume). As Clarke et al.
(1999) note to the extent that comparative studies have traditionally sought to go
beyond describing HR practices across countries, and explain similarities and
differences, they have tended to attribute differences to national culture. The IHRM
literature, on the other hand, has traditionally focused on the management of
expatriate managers within multinationals (Schuler et al., 2002). Again IHRM studies
have often sought to explain differences in HR practices within MNCs with reference
to Hofstede's widely critiqued model of national culture (Hofstede, 1984). 1
While mainstream international and comparative HR scholarship has increasingly
focused on the links between business strategy and HRM (see DeCierietal., 2007), a
growing body of work informed by institutionalist theory has emerged over the last
decade. This institutionalist literature has transformed both comparative and
international human resource scholarship. Not only has institutionalism provided a
theoretical basis for explaining why HR practices might differ from one country to
another but it has also contributed to the study of HRM in MNCs. Macro-institutional
theories have provided the basis for a reconceptualisation of the home and host
country effects that shape MNCs' HR policies and practices (Edwards and Kurivilla,
2005). More recently, scholars working in this tradition have supplemented macroinstitutionalism with micro-institutionalism in organisational theory to explore how
differences in power relationships between corporate headquarters and subsidiaries
shape the diffusion of HR policies and practices within MNCs (see, for example,
Ferner and Tempel, 2006).
This chapter critically assesses the institutionalist turn in comparative and
international human resource scholarship. While the institutionalist literature provides
a theoretical foundation for both comparative and international HRM scholarship and
has produced some important insights, there are a number of criticisms of
institutionalism which suggest that the institutionalist turn may be limited. In
particular, the macro institutional theories which inform much contemporary
comparative and international human resource management scholarship have been
criticised as static, deterministic, and prone to exaggerate the homogeneity of
outcomes within institutional fields and to have difficulty accounting for change in
institutional arrangements. These features can, in turn, be attributed to the tendency of
institutionalist arguments to downplay the significance of non-institutional variables
in shaping political and economic outcomes. While these criticisms relate to
institutionalism in general, we argue that they are particularly significant when the
objects of study are corporations that operate across national borders.
In light of this criticism, we explore two alternative future directions for comparative
and international human resource scholarship. First, we focus on the prospects for a
synthesis between the institutionalist and strategic approaches that have emerged in
the IHRM literature since the mid 1990s. There have been few attempts to draw these
literatures together. However, each has the potential to address weaknesses in the
other. On the one hand, institutionalism promises to overcome the excessive
voluntarism of strategic IHRM and its tendency to ignore the importance of context.
On the other hand, insights from strategic HRM suggest a theory of agency and make
it possible to identify some of the non-institutional factors which shape the HR
decisions of managers. The final section of the chapter briefly sketches a second
alternative direction for comparative and international human resource management,
one which draws more heavily on insights associated with political economy. We use
the example of the contributions that labour process theory can make to IHRM to
illustrate the potential benefits of a political economy approach to comparative and
international HRM.
1999) national business systems (NBS) approach. Rejecting abstract and universalist
explanations of economic action, Whitley attributes persistent national differences in
the behaviour of managers and firms to differences in national business systems. For
Whitley (1999: 33) business systems are distinctive patterns of economic
organisation that vary in their degree and mode of authoritative coordination of
economic activities, and in the organization of, and interconnections between, owners,
managers, experts, and their employees. He argues that national business systems can
be distinguished along three principal dimensions: ownership relations; nonownership relations; and employment relations and work management. On this basis
he identifies six business system types: fragmented; coordinated, compartmentalised;
state organised; collaborative; and highly coordinated. For Whitley (1998: 457)
differences in ownership relations, non ownership relations and employment relations
and work management, are a product of differences in the institutional arrangements
which:
concern the organisation and conditions governing the availability of capital and
labour power, the governance of economic exchanges and the organisation of
competing interests. In particular variations in the nature and policies of the state, the
financial system, the education and training systems and prevalent norms and values
have helped to structure qualitative differences between business systems.
While Whitley admits the possibility that national business systems may change, his
key point is that, because the characteristics of national business systems are so
deeply embedded in institutional arrangements, their impact on economic behaviour is
likely to be persistent and enduring. Notably he suggests that differences in national
business systems are likely to continue to play a profound role in structuring the
behaviour of managers and firms, even in an era of internationalization, because:
significant changes in national business systems imply substantial shifts in ownership
relations, the division of organisational labour, the level and/or type of nonownership coordination processes and/or employment and labour relations. Such
changes are, then, large scale and far reaching, requiring considerable institutional
restructuring and realignment of major societal interests. They are unlikely to develop
simply as a consequence of internationalization, or to occur within one or two
decades (Whitley 1998: 476).
This view that the embeddedness of firms in a particular national business system will
continue to shape the behaviour of managers and firms, even when firms expand
beyond particular national boundaries, has helped inform a growing body of
international and comparative HRM research. The NBS approach has helped to
provide a theoretical basis for explaining not only cross national similarities and
differences in HR but also home and host country effects in IHRM. In this section we
selectively review some of this literature to illustrate how it has used the NBS
approach to provide insights into key issues in IHRM (for reviews of this literature
see Edwards and Kurivilla 2005; Tempel et al., 2006; Ferner, this volume. See also
Edwards and Rees 2006 for an excellent textbook treatment of IHRM that draws on
the national business systems approach).
Ferner (1997) articulates the case for the application of Whitley's approach to the
study of HR in MNCs. He argues that while there is evidence to show that the country
of origin has a significant impact on the HR policies and practices MNCs adopt in
their subsidiaries, there is a need for a more systematic analytical framework for
examining country of origin effects. He rejects the view that this effect is simply a
consequence of inherent and immutable cultural differences, noting, in particular, that
Hofstede's implication that the variables he studied are in some ways inherent
properties of national psyches deserves to be treated with caution' (1997: 24).
Rather, he argues that many of the explanations for country of origin effects, including
timing of development, organisational size and cultural differences, can be seen as
consequences of more significant differences in national business systems. On this
basis Ferner (1997: 2631) calls for studies which examine how home country
patterns of corporate governance and corporate control affected the international
management of HR, management careers and their development, the structuring and
coordination of work and development of the personnel function in MNCs. Ferner
(1997: 3133) also considered the methodological implications of the NBS approach
for comparative and international HRM. Notably, while he suggested (1997: 31) that
there was a need for systematic survey evidence to establish the prevalence in MNCs
of typical national characteristics, in his view this work needs to be supplemented
with careful qualitative case study research to follow through the complex linkages
between NBS and MNCs IR and HR. In effect he argues for a shift away from the
cross-sectional survey-based research which traditionally dominated comparative and
international HRM research, towards the type of research more common in
comparative industrial relations scholarship.
Ferner and Quintanilla (1998) use a NBS approach to examine the HR practices of
German MNCs. In a sophisticated analysis, they note that while there is evidence to
suggest that in the process of internationalising German firms have adopted some
Anglo-Saxon management practices, the consensual thrust of German employment
relations has strongly coloured the internationalisation process (Ferner and
Quintanilla 1998: 726). Thus, they find that German MNCs encourage employee cooperation, make relatively high investments in training and are less likely to use
widespread downsizing than MNCs from other countries. In a subsequent article,
Ferner et al. (2001) explore the impact that the NBS of host countries play in shaping
the diffusion of this distinctively German pattern of HR to subsidiaries of two German
MNCs in the UK and Spain. While these two countries were selected as examples of
highly regulated (Spain) and highly deregulated (UK) host countries, Ferner et al.
argue that (2001: 124) the lack of strong management traditions' in Spain meant that
German MNCs had a greater degree of managerial choice in their subsidiaries than
was the case in the UK.
Edwards et al. (2005) use a NBS approach to explore the phenomenon of reverse
diffusion in MNCs. Reverse diffusion refers the transfer of practices by MNCs from
foreign subsidiaries to their operations in their country of origin and is an issue of
particular strategic importance because it relates to the ability of MNCs to learn from
their operations. While Edwards et al. argue that there are a number of a priori
reasons to suggest that there will be substantial reverse diffusion by US MNCs from
their operations in the UK, drawing on five case studies, they find only very limited
evidence of reverse diffusion. They argue that this reflects the constraints that key
features of the US NBS place on diffusion. Thus, for example, they (2005: 1277)
attribute the failure of one of their cases to adopt a system of broad banding involving
result, it is argued that even though capitalist societies may be faced with common
pressures associated with globalisation, differences in national level institutions
arrangements refract these pressures in different ways (see Wailes et al., 2003 for
further discussion).
While the early new institutionalism tended to focus on the impact of a single
institutional arrangement (for example, constitutional arrangement, collective
bargaining systems and training and skill development systems), what distinguishes
theories of capitalist diversity is their emphasis on the interconnections between
institutional arrangements. This is spelt out most clearly in Hall and Soskice's (2001)
Varieties of Capitalism (VoC) approach. Hall and Soskice argue that it is possible to
identify two institutionally distinct equilibria associated with the coordination
problems faced by firms in a market economy: Liberal market economies (LMEs) and
coordinated market economies (CMEs). For Hall and Soskice the superior economic
outcomes associated with LMEs and CMEs are a product of institutional
complementarities. That is, the presence of one set of institutional arrangements
enhances the efficiency of others. Thus, for example, the existence of well-developed
capital markets in LMEs is likely to enhance the effectiveness of financial
participation schemes for managers and employees. However, Hall and Soskice
(2001: 18) also argue that nations with a particular type of coordination in one sphere
in the economy should tend to develop complementary practices in other spheres as
well.
Theories of capitalist diversity, like the VoC and NBS approaches, have had a
profound influence on a range of disciplines, and, as the preceding discussion on the
NBS approach in IHRM demonstrates, have produced some important insights which
discredit the simplistic claims that globalisation will produce complete or simple
convergence in HRM practices. Nonetheless, these theories have also been subject to
considerable criticism. Many of these criticisms are elegantly captured by Crouch
(2005). While sympathetic to this approach, Crouch argues that in the process of
demonstrating that economic behaviour takes place within constraints, institutionalist
analyses have tended to become determinist, ignoring diversity within business
systems and providing limited scope for agency. As a result he argues many of these
models have trouble accounting for why institutional arrangements change.
These criticisms can be applied directly to Whitley's NBS model. Because firm
behaviour is so embedded in a national business system, Whitley's model implies that
all firms from a particular business system will tend to behave in a similar way. As
Crouch notes this ignores the possibility that there may a range of competing
institutional logics within any one business system or that individual organisations
may develop distinct resources and competencies (see also Morgan, 2005: 3). This
raises the possibility that different firms from the same national business system may,
for example, adopt distinctively different patterns of operation.
Casson and Lundan (1999) directly question the usefulness of the NBS as an
analytical tool. They argue that Whitley's framework is a typology rather than a theory
and that he fails to adequately explain how and why a particular type of NBS
develops at a particular time (Casson and Lundan, 1999). It would perhaps be fairer
to argue that Whitley is inconsistent in his views about the origins of NBS and their
prospects for change. That is, at times, he appears to argue the origins of NBS lay in
else this might tell us, it represents a very traditional range of international HRM
concerns focussed squarely on staffing and expatriate management.
One of the most influential attempts to integrate an understanding of strategic HRM
into models of international business has been made by Schuler and colleagues
(Schuler et al., 1993; De Cieri and Dowling, 1999; Schuler and Tarique, 2007). Since
1993 these authors have been developing an integrative framework for international
HRM in MNCs. While the model has changed over the years, the central features of
the model remain the specification of exogenous factors, endogenous factors and
strategic MNC components influencing HR policies, functions and practices, which
in turn influence MNC effectiveness. The original 1993 version of the model placed
strategic international HRM (SIHRM) at the centre and defined SIHRM in terms of
the human resource management issues, functions, and policies and practices that
result from the strategic activities of multinational enterprises and that impact the
international concerns and goals of those enterprises (Schuler et al., 1993: 422).
The model was subsequently revised by De Cieri and Dowling (1999). In addition to
moving the strategic MNC components into the endogenous factors in the model, De
Cieri and Dowling simplified the SIHRM part of the model to two components: HR
function strategy and HR practices and retitled it: strategic HRM. The other
notable elaboration introduced by De Cieri and Dowling was the recognition that the
relationships between the components of the model were reciprocal, such that
strategic HRM was not simply determined by endogenous and exogenous factors
(including MNC strategy) but could also affect endogenous and exogenous factors.
The model was again revised by Schuler and Tarique (2007). Their latest elaboration
seeks to update the model in light of IHRM research of the past 15 years. The revised
model has a stronger foundation in systems thinking and HR is given a more
prominent strategic role: reversing De Cieri and Dowling's innovations, Schuler and
Tarique again separate out strategic MNC components, define them as including
strategic HRM systems' and international HRM systems' (as wellas cross-border
alliances') and give them a more powerful causal role in the model. At first inspection
this appears to grant HRM a more strategic role, however the detail of their
explanation of the model still tends to portray HRM as relatively reactive and
operational. Thus, when Schuler and Tarique map out 20 research topics for IHRM
derived from their revised model, IHRM tends to be cast in its familiar role as the
servant of organisational strategy and structure: HR is urged to consider how IHRM
practices can help the organisation achieve economies of scale yet also stay
sensitive to local conditions (2007: 732); how it can analyse a country's culture
more closely' (2007: 733); how it can develop global mindsets, separate global,
regional and local workforces, and transnational teams (2007: 734); and how it
can use expatriates and repatriation most effectively (2007: 735) again, this
represents a very traditional list of IHRM concerns.
There are two key problems with the current approach as exemplified by the Schuler
and Tarique model: firstly, while IHRM is given a more prominent place in strategy
according to the theoretical model, it is by no means clear how this is reflected in
empirical reality we still lack much empirical evidence that strategic HRM is
actually happening and others have noted the lack of correspondence between HR
policy and HR practice in MNCs (Sparrow, 2007); in one sense, the strategic turn has
tended to leave HR practice behind the strategic potential of IHRM has been
repeatedly emphasised, but the actual HR practices that constitute strategic IHRM are
still relatively vague. Secondly, the context of IHRM and MNC behaviour is far from
fully integrated. The Schuler model has always included reference to exogenous
factors, however these factors, so central to the institutionalist approaches, are only
roughly sketched in the model.
The recent proposal of a model of globalising HRM (Sparrow et al., 2004; Brewster
et al., 2005; Sparrow, 2007) has addressed some aspects of the two problems noted
above. These researchers have attempted to move beyond the traditional focus of
international HRM on expatriate management to global HR Manda focus on the
management of all HRM activities by MNCs through the application of global rule
sets' (Brewster et al., 2005: 966). While a weakness of this approach has been a failure
to date to clearly distinguish global HRM from the study of the diffusion of HR
practices and policies across MNC units (central to many studies within an IHRM
tradition), a clear strength has been the grounding of a model of globalising HRM in
empirical studies of MNC HR strategies, policies and practices. Based on a survey of
64 large UK MNCs, 732 HR professionals and seven case studies, the Brewster,
Sparrow and Harris model (see Brewster et al., 2005: 961) identifies particular
organisational drivers and HR enablers being delivered through three key HR
processes: 1) talent management and employer branding; 2) global leadership through
international assignments; and 3) managing an international workforce. While the
studies add useful empirical content in the form of defining specific combinations of
organisational drivers and HR enablers (strategic recipes'), the account of how these
are delivered and managed through the four HR processes remains unclear. The first
and second of the identified HR processes appear little different from traditional
IHRM concerns. Although the third process promises to extend analysis beyond the
management of expatriate assignments, the accounts of these processes make little if
any reference to key issues surrounding the management of local employees in MNC
subsidiaries (eg: see Sparrow et al. 2004: Ch. 7).
The studies published to date utilising the model of globalising HRM have helped
identify the strategic recipes used by different MNCs, however they have sacrificed
some of the opportunities for integrating contextual factors when compared to the
systems models associated with Schuler and colleagues. Further, the promise of the
model to fully integrate detailed accounts of actual HR practices and processes
implemented by MNCs has not been realised. In this sense, then, despite the volume
and intensity of IHRM research in the past few years, robust models and compelling
empirical accounts that integrate both the HR strategies and HR practices of
contemporary MNCs in the context of different sectoral, national and regional
institutional contexts remain elusive.
At first glance it would appear that a synthesis of institutionalist and strategic
elements of the contemporary literature has much to recommend it. The
institutionalist literature appears to address two key weaknesses in the strategic
literature. The institutionalist literature provides a framework in which a better
understanding of context can be integrated into the strategic IHRM literature (see, for
example, Osland and Osland, 2005). In doing so the institutionalist literature promises
to provide an antidote to what, in many ways, appears to be the excessive abstraction
and voluntarism that underpins much of the strategic literature. While the need for
organisation of work). We also contend that these forces are not given or fixed, but are
also the subject of contestation and construction by actors. For example, a host
country's industrial relations laws and regulations are not essentially fixed and
immutable; they are subject to processes of social construction by, for example,
unions who promote their interpretation of these laws and their implications in ways
that might promote the interests of workers in a particular subsidiary. Similarly,
different groups of managers (headquarters and subsidiary managers, for example)
will also be engaged in constructing and influencing these laws and their
implementation in ways that promote their own interests. In other words, not only
should these forces be considered constraints on the agency of actors, but they might
also be usefully considered as resources that can be deployed and exploited by actors.
We advocate a similarly political approach to the understanding of HR strategy, policy
and practice. These are determined neither by the political, economic and institutional
forces (exogenous factors) noted above, nor by the free hand of senior management.
Rather, in addition to being shaped and conditioned by both (political-economic)
structure and (managerial) agency, they are contested by organisational and workplace
actors. For example, even in circumstances where a MNC sets a centralised HR policy
and prescribed set of practices, IHRM studies have routinely discovered that central
policies are implemented and translated very differently in different subsidiaries
(Tayeb, 1998). Often this has been explained in terms of the national cultural
conditions of the host country that require local adaptation and differentiation.
However, we contend that this culturalist argument forecloses the possibility that
political contests between various management factions (in both subsidiary and HQ)
and groups of workers and their representatives (unions) may be decisive.
Ultimately, then, overcoming the deficiencies of IHRM's traditional treatment of
strategy and institutional context implies the need to recognise that: a) exogenous
factors, and institutional conditions in particular, are not static and pre-given but are
actively contested in political processes; b) the actors that engage in these contests
and that seek to make or influence decisions include a range of management and
labour actors; and, c) the factors and conditions under which strategic, policy and
practice decisions are made and contested are not simply (immovable) constraints, but
can also be appropriated by actors as political resources. In other words we see
considerable scope for a more political interpretation of both the formulation and
implementation of HR strategies, policies and practices within MNCs (a micropolitical perspective) and the global and national-institutional context which also
conditions those processes of contestation, decision-making and implementation (a
macro-political perspective). Recent contributions to the IHRM literature have
suggested how these ideas might be used to inform a more compelling account of
international HRM. We see in this work the emergence of a political economy of
IHRM (Edwards et al., 2007).
within MNC workplaces will also be characterised by control. The controlresistance dynamic, perhaps the most important LPT metaphor, when applied
to IHRM sets up the possibility of analysing the various relations between four
sets of actors: HQ management, HQ workers, local management and local
workers. This also suggests the need to consider the extent to which the
prevalence of HR practices promoted by prominent MNCs in host countries
compels domestic organisations to follow suit (isomorphism) or pursue
distinct strategies (differentiation).
4. The notion of a degree of autonomy being exercised by actors within a
framework of structurally antagonistic interests also has direct and immediate
application to IHRM. This is the stuff of organisational and workplace level
micro-politics which IHRM needs to comprehend and interpret. For example,
where a MNC introduces a new corporate performance management system
with a new range of detailed common performance metrics for company-wide
appraisals, various interests may well be threatened while others might be
enhanced. First, the system may impact on the interests of subsidiary workers
whose autonomy and discretion might be attenuated by the new more exacting
measurement of their task performance. Second, the interests of local
management might be threatened by centrally-defined performance metrics
sidelining local control and management techniques. Third, the interests of HQ
workers might also be threatened (or advanced) by the exposure of their
performance to benchmarks set by high-performing subsidiaries, now that
universal metrics facilitate direct comparison across geographically dispersed
units. Finally, the interests of HQ management might be advanced as their
capacity to monitor and evaluate the performance of subsidiary management
teams and workers alike is enhanced through the new system. Of course, the
principle of relative autonomy implies that different scenarios are always
possible. New performance measures might equip local management with the
data to argue the case for more resources to the benefit of local management
and workers alike. Strategic micro-political alliances between workers and
managers in the one subsidiary might therefore emerge. The categories of
labour process theory control, resistance, skills, autonomy and structurally
antagonistic interests can be used to extend our analysis of the nature and
impact of particular HR strategies, policies and practices.
CONCLUSION
In this chapter we have reviewed the institutionalist turn in comparative and
international HRM. This literature has transformed the field to the extent that we do
not believe that it is possible to address issues of national differences in HRM or the
transfer of HR practices in MNCs without attention to the institutional context. While
this literature has provided some important insights into key issues in comparative and
international HRM, it is now straining at the limits of the national business system
approach from which it was originally derived. If this field is to continue to advance,
we have argued, it needs to go beyond establishing that institutions and context matter
and examine the interaction between interests and institutions. One way that this
might be achieved is through a synthesis of the institutionalist literature with the large
body of work that links IHRM to business strategy. In our view there are too many
problems with the strategic literature as it currently stands for this to be a possibility.
Rather, we argued here for a more avowedly political approach to comparative and
international HRM. HR policies and practices in the multinational firm are not simply
the result of processes of rational decision-making, institutional isomorphism or
national-cultural determination. If IHRM is to prosper and reach its critical potential
then it needs to recognise a wider range of relevant actors, including managers and
workers in various MNC HQ, MNC subsidiary and domestic organisational contexts.
It also needs to recognise that the actions of those actors are shaped by contested
constructions of a dynamic macro political economy, and a series of market realities,
as well as by an organisational and workplace environment that is being continually
reproduced through ongoing political struggles.
NOTE
1 For a critique of Hofstedes model see McSweeny (2002). See also Gerhart and
Fang (2005) for a critique of its application to human resource management.
Further Readings
Entry Citation:
Hall, Richard, and Nick Wailes. "International and Comparative Human Resource
Management." The SAGE Handbook of Human Resource Management. 2009. SAGE
Publications. 15 Apr. 2010. <http://www.sageereference.com/hdbk_humanresourcemgmt/Article_n8.html>.
Chapter DOI: 10.4135/978-1-8570-2149-3.n8