Oracle Sales Cloud

Overview
Oracle Partner Network
2014

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for information purposes only, and may not be incorporated into any contract.
It is not a commitment to deliver any material, code, or
functionality, and should not be relied upon in making
purchasing decisions. The development, release, and timing of
any features or functionality described for Oracles products

remains at the sole discretion of Oracle.

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Content Subject to Change

The information in this presentation is correct as of the recording date.
However, Oracle Sales Cloud continues to evolve and software patches
are applied frequently; therefore this information is subject to

change. Check with your Oracle Representative for updates.

This content is not warranted to be error-free.

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Agenda
Objectives

Customer Momentum with Oracle Sales Cloud

Whats New with Release 8

Workshop Topics

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Objectives
Interactive, hands-on training that is implementation oriented
Cover product and process related topics
Sustain SI partner competence by building and managing knowledge
base of best practices
Resolve ongoing implementation issues rapidly by creating office
hours calls

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Oracle Customer Experience Cloud

End-to-End Smarter Selling Solution to Manage Sales Processes and Deliver
and Exceptional Customer Experience

Social

In Store

Mobile

Contact
Center

Field
Service

Web

Direct
Sales

Channel
Sales

MARKETING

SALES

CCPQ
PCQ
CPQ

COMMERCE

SERVICE

SOCIAL

Oracle
Marketing
Cloud

Oracle
Sales
Cloud

Oracle
CPQ
Cloud

Oracle
Commerce

Oracle
Service
Cloud

Oracle
Social
Cloud

Integrated Customer
Experience
Foundation
Customer
Experience
Foundation
Social Network

Mobile

Analytic KPIs &

Dashboards

Predictive Analytics

Integrations

Why Customers are moving to the Cloud?

Increase business agility

Support multiple tablet and smart phone devices
Remove upgrade risk and pain
Deploy more modern enterprise applications
Customize without IT help
Reduce costs for maintenance and highly customized
on-premise systems

Switch from cap-ex to op-ex

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Customer Momentum

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Oracle Sales Cloud Customers by Industries

Customers by Industry Customers by Geography
COMM + MEDIA +
TRAVEL+TRANS AUTOMOTIVE
EDUCATION
ENTERTAIN
2%
2% Other
1%
4% LS + HEALTHCARE
3%

Latin America Japan

1%
8%

2%

CPG + RETAIL
5%

ProfServ
38%

ENG + CONSTRUC
5%

APAC
19%

North America
44%

FINANCIAL
SERVICES
10%

HTIM
28%

EMEA
28%

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Why Oracle Sales Cloud?

Drive greater sales rep adoption with superor user experience
Drive higher productivity with disconnected mobile capabilities

Enable collaborative team selling with OSN

Provide greater visibility with real-time embedded Analytics
Improve
revenue
recommendations

and

customer

wallet-share

with

product

Configure and customize easily for improved business agility

Leverage custom IT investment by deploying custom apps on PaaS

Extend capabilities with 3rd party on Oracle Application Marketplace
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Whats New with R8

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The streamlined user interface and usability focus

make Oracles SaaS SFA application easy to adopt and
use with virtually no training. The smart phone and tablet
user experiences virtually eliminate data entry and are
enhanced with sales productivity capabilities that guide
salespeople through the entire selling process.
Rebecca Wettemann, Vice President, Nucleus Research

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After 20 years of failed SFA deployments, it is clear the

number one issue is lack of user adoption by field sales

users who received little value from the effort required to
enter data. Owning many of the most successful first
generation products, Oracle took this requirement to heart
when designing the user interface for its enterprise cloud
applications. Oracle Sales Cloud has a consumer-like look
and feel and as much data entry as possible has been
automated.

Bruce Daley, Vice President and Principal Analyst,

Constellation Research

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Oracle Sales Cloud Overview

Mobile and Social Territory Management Quota and Compensation Sales Prediction
Management

Forecasting and Analytics Customer Master Leads and Opportunities Partner Relationship
Management
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Key Areas of Focus

Usability: No-Training UE, Simplicity, Faster ramp for users

Extensibility: Configure, Extend and Integrate

Mobility: Anytime, Anywhere, Disconnected capability

Analytics: Embedded and Real-Time

Functionality: Core SFA, Customer Data Management
Social: Integrated, Collaborative, Pervasive, Document sharing
Integrated: Cloud CX Portfolio

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Sales Cloud Release 8 Highlights

More Simplified UI for Sales Reps & Sales Managers
1 60 new screens including: sales campaign, forecasting, account hierarchy,
contact and household management, asset and data quality
1 Embedded analytics, product recommendations

Deeper Extensibility Support for Simplified UI

1 Dynamic UI layouts, child custom objects
1 Configure sub-tabs, action menu & buttons, links
1 Audit trail for key objects

Improved Mobile
1 Disconnected read-only support for sales cloud data
1 OSN integration, create customer, saved searches

Expanded CX Integration
1 Marketing Cloud: Campaign, response, and opportunity
1 Social Data & Insight Cloud: Enrich customer data with D&B
1 EBS/JDE: Opportunity to quote
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Oracle Sales Cloud Drives Smarter Sales

Reps Sell More

Managers Know More Companies Grow More

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Copyright 24, c aor s liae. A g e

Partner Strategy

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ISV Partner Strategy

Customers need a Customer Experience Platform
That is extensible with SaaS solutions from partners & ISVs

Oracle Cloud provide a platform for partners to extend and

integrate with Oracle SaaS Applications
ISVs can run their applications on Oracle Cloud as an alternative to

Force.com
Customers can implement bespoke extensions using Oracle Cloud Groovy, Java

Over 120 ISVs have already certified Oracle Sales Cloud

An additional 150 are developing certifications over the next 6 months
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SI Partner Strategy
Build a strategic partner ecosystem who know and
understand how to implement Oracle Sales Cloud
Provide partners access to the latest information on the
current product as well as the roadmap.
Educate partners on the technical aspects of the software
as well as the positioning information.
Provide tools such as: train the trainer classes, webinars,
white papers, etc.

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Take Aways...
Continue to innovate at a rapid pace
Encourage user adoption with no training
user experience
Provide the application and data where it is
needed, when it is needed
Empower customers with a highly
configurable solution
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