Академический Документы
Профессиональный Документы
Культура Документы
E I:
S I P Y C C C
John G. Mooney, AssociateProfessor
Graziadio School of Business and Management, Pepperdine University
Jeanne W. Ross, Director&PrincipalResearchScien st
MIT Center for Informaon Systems Research
Jarrod Phipps, MBAClassof2011
MIT Sloan School of Management
The distinguishing characteristic of the digital economy is speed. The
accelerating pace of business processes and information exchange is
creating ever higher expectations for faster delivery of IT-based capabilities. Unfortunately, speed has rarely been the trademark of IT units or
the nature of IT projects.
Enter The Cloud. While there are many types of cloud computing, MIT
CISR research has focused on externally provisioned IT and business
services accessed
Its not just efficiency that is important via the Internet.
We have found a
its business capability enablement. growing number of
But of the various business capabilities companies are uscloud services
we are currently enabling, agility is key. ing
to reduce the time
Sue-Jean Lin, CIO, Allergan to deploy new applications and augment existing systems. We
sense that a significant shift to cloud
computing is inevitable. However, it is clear that some companies are
better positioned to embrace this new environment than others.
In this briefing we describe how one companyAllergan, Inc.has
adapted to and benefited from cloud computing. We then summarize the
findings from this case, as well as interviews at forty-five other companies,
to provide a list of six imperatives for preparing your company to benefit
from cloud computing.
2012 MIT Sloan CISR, Mooney, Ross, and Phipps. CISR Research Briefings are published monthly to update MIT CISR patrons and
sponsors on current research projects.
Page 2
October 2012
In the past, we had fragmented IT solutions.
While the business units appreciated I.S. for
their execution, there was no coordinated longterm approach. Now the governance bodies
work together to establish a global technology
portfolio. We all get to where we get, together.
The decision of going cloud or staying with
on-premise follows the same governance
process.
Sue-Jean Lin
October 2012
Page 3
2012
High
Experiment
Cloud Expanding
BoxDocumentMgmt
Salesforce Chatter
IDentity asaService
DocuSign eSignature
ManagedFileTransfer
IntegrationasaService
CloudFaxService
CloudasaStorage
Experiment
High/Unmanageable
Low/Manageable
Salesforce/Force
SuccessFactors
Taleo
eLoyalty
Ominture
WebEx
Akamai
Google/Postini
Cloud Expanding
ClinicalTrialsEnrollment
ClinicalTrialsRegistration
DataVision Publication
Tool
PerceptiveIVRS
PolarisCTMS
OBAIRMS
CallCenters
Low
Avoid
Salesforce/Force
SuccessFactors
Taleo
eLoyalty
Ominture
WebEx
Akamai
Google/Postini
High
Single Tenancy
2010
Low
High/Unmanageable
Low/Manageable