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2013 PTV AG, Karlsruhe
PTV Visum is a trademark of PTV AG
All brand or product names in this documentation are trademarks or registered trademarks
of the corresponding companies or organizations. All rights reserved.
Cover picture: VBZ
The information contained in this document is subject to change without notice and should
not be construed as a commitment on the part of the vendor.
This document may not be used for any other purpose than the personal use of the
No part of this handbook may be reproduced, stored in a retrieval system, or transmitted, in
any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise,
edited or translated, except as permitted under the terms of the copyright, without the prior
written permission of PTV AG.
PTV Planung Transport Verkehr AG
Traffic Software
Haid-und-Neu-Str. 15
D - 76131 Karlsruhe
Phone +49 721 9651-300
Fax +49 721 9651-562
E-Mail: info.vision@ptv.de
2013 PTV AG, Karlsruhe

1 Overview and system requirements

2 Step by step setup

3 Getting started with PTV Visum 13


4 Installing Visum in the background


5 Troubleshooting and further information


PTV Visum 13 Installation Manual PTV GROUP

Overview and system requirements

Overview and system requirements

The purpose of this manual is to guide users through the PTV Visum 13 installation
process. After installation take a look at OVERVIEW_VISUM13.PDF in the Visum DOC folder or
on the installation DVD. This document highlights the new features of PTV Visum 13.
1. PTV Visum 13 is supported on Microsoft Windows XP SP3, Vista and Windows 7 (both,
32bit and 64bit except for Windows XP-64Bit).
2. The user must have administrator privileges when installing Visum. If you are unsure of
your user level, check the User Accounts under Control Panel or contact your
3. The minimum screen resolution to run Visum is 1024 x 768.
4. Hardware requirements and recommendations:
Dongle Protection: One fully functional USB Port
Minimum system requirements:
Processor with support for SSE2, e.g. at least Intel Pentium 4, Intel Core,
AMD Athlon 64 or AMD Opteron
1 GHz processor (CPU) speed
512 MB memory
32 MB video card
550 MB free hard drive space (compact installation)
Recommended System Requirements:
2 GHz (or higher) processor (CPU) speed or more
64 (or higher) MB video card

Step by step setup

Before you start
1. It is highly recommended that you close all other applications before the installation.
2. On the bill of delivers or on the tag on the hardware key (dongle), you can find the
dongle and license number, respectively.
3. Attach your dongle to your computer. Make sure it is securely connected. For further
information regarding hardware key installation, please refer to the document
OVERVIEW_CODEMETER.PDF in the DOC folder of your Visum installation and on the
installation DVD.
4. Download the license information file (*Init.zip) which fits your dongle number from our
web server under www.ptv-vision.com/download
Login: <your PTV customer ID>
Username: tcs
Password: TCSDLB06
(Note: North American customers get the license information files by e-mail)
1. Insert the Visum Installation DVD. If the DVD does not start automatically, use Windows
Explorer to open the DVD directory. Click on the SETUP*.EXE program to begin the
installation. Depending on your license, use the Setup with either WIN32 or X64 in the file
The following dialog appears.
2. Select English.

3. Click the OK button.

4. Select your license information file INIT*.ZIP, which you can download from our web
server, in the Select file dialog. Take care for information WIN32 or X64 in the file name.

5. Press NEXT in the subsequent dialog.

PTV Visum 13 Installation Manual PTV GROUP

6. Accept the general license conditions

7. Select a folder where Visum shall be installed (Note: the default directory is

8. You can choose between Standard installation, Full installation and Compact installation
(Note: the Standard installation is recommended).

PTV Visum 13 Installation Manual PTV GROUP

9. Furthermore you can select which components to include in the installation (Note: the
available components depend on your license):
Additional Data: includes symbols free for use with your Visum projects (e.g. US
state symbols).
Junction Preview: provides the functionality for the Vissim preview.
Python: installs the programming language Python and complementary libraries.
Examples: installs various sample Visum networks and examples for using the COM
programming interface.
Documentation: contains all the software documentation, including documentation of
the COM programming interface, a document with new features of Visum 12.5 and
the Quickstart Tutorial for getting started. Choose your preferred language for
documentation here.
Help files: installs the online help files for getting help from within Visum.
10.Specify in which folder of the Windows START menu the Visum shortcuts should be

11.Specify if you want to add shortcuts to Visum to the Windows START menu, to the quick
launch bar and/or to the desktop.

PTV Visum 13 Installation Manual PTV GROUP

12.Follow the instructions of the remaining dialogs to finish the setup.

Optional installation of Python modules
13.If you chose to install Python in step 7, the installation process for additional Python
modules starts after the regular setup. Continue with step 16 if you did not select to
install Python.

14.Select how Python shall be installed, a folder for Python and the additional components.

PTV Visum 13 Installation Manual PTV GROUP

15.Allow Python a few minutes to complete. Each complementary library selected in step
15 will ask if you want to install it and if you accept the licence agreement. Press OK in
all the dialogs.
Finishing the setup process
16.You should see the following dialog at the completion of the installation:

17.It is recommended to restart your computer after the installation.

PTV Visum 13 Installation Manual PTV GROUP

Getting started with PTV Visum 13

Example files
If you are new to Visum, take a look at the Quickstart tutorial in the folder

C:\Users\Public\Documents\PTV Vision\PTV Visum 13\Quickstart Tutorial. The tutorial

can also be opened from a running Visum through the menu
HelpExamplesQuickstart. With the help of two example projects, the core
functionalities of the software are explained step by step (Note: the Quickstart tutorial is
only available if you chose to install the Documentation in step 8).
Explore the examples and short tutorials in the folder C:\Users\Public\Documents\PTV
Vision\PTV Visum 13. This folder can also be opened from a running Visum through the
menu HelpExamplesOpen examples folder. The demonstrated functionalities are
explained in the file README_EXAMPLES_ENG.PDF.
Visum manuals can be found on the installation DVD under the Documentation folder

and in the DOC folder of the installation on your hard drive. The default settings during
installation for documents is C:\Program Files\PTV Vision\PTV Visum 13\Doc\ENG.
Fundamentals_Visum13.pdf deals with Visum fundamentals such as models and
UserManual_Visum13.pdf contains the user manual of Visum and deals with settings
and the basic program operation.
Overview_Visum13.pdf describes the most important new features.
There is also an online help accessible in the Visum menu.
The reference for Visums COM programming interface is contained in the online help.
If you installed the examples in step 7, you will find an introductory text and example
COM files in the folder C:\Users\Public\Documents\PTV Vision\PTV Visum 13\COM.
OVERVIEW_CODEMETER.PDF and OVERVIEW_DONGLE.PDF provide information about the
hardware key. Please consult these documents if you have any problems with your
hardware key.

Service packs
A service pack provides you with all up-to-date data files. At the same time, bugs will be


fixed and new functionalities will be added.

Just sign up for the free automatic notification on new service packs:
Get new service packs from our web server. The required login can be found in
DownloadServicePacks.txt on the installation DVD in the Documentation folder and in
the DOC folder of the installation on your hard drive. Choose the service pack which
matches your license, either win32 or x64.
To install a service pack, start the file UPDATE*.EXE with a double-click.
Afterwards, choose the installation to which the service pack has to be assigned.

PTV Visum 13 Installation Manual PTV GROUP

Installing Visum in the background

Install Visum in the background (Silent-Installation)
Especially if you want to install Visum on multiple computers in a network environment, it is
useful to run the installation automatically (the so-called Silent-Installation). The installation
is then carried out in the background, that means no dialogs appear during the installation,
which would demand any user interaction. Proceed as follows if for a silent Visum
1. Start the installation of Visum on the command line by using the following parameters (if
necessary adjust the name of the setup to the name of your setup file name):
Setup_VISUM_13x-xx_win32_Full.exe /SAVEINF="Setup.inf"
2. The installation of Visum is now carried out as described in chapter 2: dialogs are
shown in which you can make the settings for your installation. For those settings, a
protocol is recorded into the file SETUP.INF. A Silent-Installation carried out afterwards
can make the necessary settings according to this file, so that no user interaction is
3. The Silent-Installation is called via the command line as follows:
Setup_VISUM_13x-xx_win32_Full.exe /SILENT /LOADINF="Setup.inf"
Please consider the following when installing VISUM silently:
The licence information file (init*.zip) that is needed for the installation has to be stored
in the same folder as the setup. By manually editing the created file SETUP.INF the
location of the INIT*.ZIP file can be changed. In that case, add the following line to the file
SETUP.INF: InitZip=<Path to Init*.zip file> (Requires a directory name, no UNC paths;
Take care for blanks and umlauts in the path name).
Due to licence reasons, the Microsoft .NET Framework can not be installed during a
Silent-Installation. You have to install it separately on each computer where you want to
use Visum.

Further options for the installation

When Setup is silent, the wizard and the background window are not displayed, but the
installation progress window is displayed. Error messages during installation are
When a setup is very silent the wizard, the background window and the installation
progress window are not displayed. Error messages during installation are displayed.
Instructs Setup not to reboot even if it is necessary.
Prevents the user from cancelling during the installation process, by disabling the
CANCEL button and ignoring clicks on the CLOSE button.
Instructs Setup to load the settings from the specified file after having checked the
command line (don't forget to use quotes if the filename contains spaces).
Instructs Setup to save installation settings to the specified file (don't forget to use
quotes if the filename contains spaces).

PTV Visum 13 Installation Manual PTV GROUP


Further command line parameters are described in the documentation of the used Setup
InnoSetup under: http://www.jrsoftware.org/ishelp
(Keyword: Other Information -> Setup Command Line Parameters; not all parameters are
necessarily available in the Visum Setup)
Further notes
During the installation of Visum, required add-on programs (e. g. drivers) will be installed.
Suppress Codemeter setup, if required: The installation of the CodeMeter Runtime Kits
can be suppressed by previous setting the registry key (and subsequent removal):
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution
Options\CodeMeterRuntime32.exe] dddddddddddddddddddddddd
"Debugger"="C:\\WINDOWS\\system32\\cmd.exe /c dir"
Systematic set up of write permissions: In case AllUsersAppData is write protected,
there must be the following exceptions for: c:\Documents and Settings\All
Users\Documents\Visum\VGA.CFG und c:\Documents and Settings\All
Users\Application Data\RegComSrv.txt


PTV Visum 13 Installation Manual PTV GROUP

Troubleshooting and further information

If Visum does not start
If you have any problems installing Visum, please contact our Customer Service at:
hotline@ptvamerica.com (North American users)
traffic.customerservice@ptv.de (All other users)
with the following information:
Your organization or company name.
Your hardware key number (see OVERVIEW_CODEMETER.PDF and
OVERVIEW_DONGLE.PDF for further information).
Any error message (ex. "Hardlock API Error Code 19") you see when trying to start
Further sources of information
Please visit our websites at:
Special pages of interest include:
For all Visum users:
VISUM page: http://vision-traffic.ptvgroup.com/en-uk/products/ptv-visum/
Training page: http://vision-traffic.ptvgroup.com/en-uk/training-support/training/
Frequently Asked Questions: http://vision-traffic.ptvgroup.com/en-uk/trainingsupport/support/ptv-visum/faqs/
For North American VISUM users:
VISUM page: http://vision-traffic.ptvgroup.com/en-us/products/ptv-visum/
Training page: http://vision-traffic.ptvgroup.com/en-us/training-support/training/ptvvisum-courses/

PTV Visum 13 Installation Manual PTV GROUP


Haid-und-Neu-Strae 15
D - 76131 Karlsruhe
Telefon +49 (0) 721 9651-300
Fax +49 (0) 721 9651-562
E-Mail: Info.vision@ptv.de