Computer Skills Workbook With Graphics

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Copyright 2013 Intellectual Reserve Inc All Rights Reserved PD50033979
Table of Contents
Exercise 1: Turning on the Computer and Logging In ................................................................................... 3
Exercise 2: Using the Mouse ......................................................................................................................... 4
Exercise 3: Using the Desktop ....................................................................................................................... 6
Exercise 4: Minimizing, Maximizing, and Closing Windows.......................................................................... 8
Exercise 5: Using Internet Explorer ............................................................................................................. 10
Exercise 6: Using Outlook ........................................................................................................................... 12
Exercise 7: Creating and editing a document in Word ............................................................................... 13
Exercise 8: Saving ........................................................................................................................................ 15
Exercise 9: Save As ...................................................................................................................................... 17
Exercise 10: Folders .................................................................................................................................... 18
Exercise 11: Attaching a file to an outgoing email ...................................................................................... 19
Exercise 12: Using the Outlook Calendar .................................................................................................... 20
Appendix 1: Setting the Homepage ............................................................................................................ 22
Appendix 2: Add a Website to Your Favorites ............................................................................................ 23
Appendix 3: Making a Shortcut to Outlook ................................................................................................ 24
Appendix 4: Creating a Contact .................................................................................................................. 25
Appendix 5: Saving an Attachment ............................................................................................................. 25
Appendix 6: Categorizing appointments..................................................................................................... 25
Appendix 7: Computer Safety ..................................................................................................................... 26
Instructors Guide ....................................................................................................................................... 30
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Exercise 1: Turning on the Computer and Logging In
Exercise 1: Turning on the Computer and Logging In
Find the power button on the face of the computer. Wait for the computer to power
up. This can sometimes take a minute or two. Only authorized users are allowed to
use the Churchs computer system. This is why you will be given your own unique user
name and password information to use the computers.
Look at your screen. After you have powered-up the computer, it now asks you to
press three buttons at the same time: Ctrl+Alt+Delete. Locate these three buttons on
your keyboard and press them simultaneously.
Practice
Press these three keys silultaneously on your keyboard: Ctrl, Alt, Delete
Look at the login screen. This will appear after you press Ctrl+Alt+Delete. On this page you
will see two boxes. You will need to type your username into the top box, and your
password into the bottom box.
Username
Password
What if I forgot my login information? Forgetting login information is common. If you have
forgotten your login information, Dial 2-HELP on a Church phone, and select the first prompt
you hear. Someone will assist you in recovering your username and password.
Practice
Click inside each box to supply the needed information. Then press the arrow key.
This will log you in. Then have your instructor log you out. Repeat several times.
3
Exercise 2: Using the Mouse
Grab the mouse and slide it around on top of the table. What happens to the pointer
on your screen when you do this? The mouse and keyboard are the two ways you
can tell your computer what to do.
A mouse has two main buttons at the top. Hold the mouse with your right hand so
that your index finger rests on the left mouse button and your middle finger rests on
the right mouse button.
The left button on the mouse is the one you will use most often. You will left-click
any time you want the computer to perform an action, like follow a link or select an
icon. When someone says click on they always mean use the left button.
You will click the right button on your mouse any time you want to show a menu of
options.
Practice
Click (remember, that means left-click) on the big colorful circle in the bottom left hand
corner of your screen. This is the Windows Start Menu. Now right-click in the middle
of your screen. What happens? Repeat over and over.
Actions
Options
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Sometimes, you have to give the computer a little encouragement by doubleclicking on something. Double-clicking means clicking the left mouse button two
times very quickly. You do this to open stuff. You will never double-click with the
right button.
Practice
Place the mouse pointer in the middle of your screen. See how fast you can doubleclick. Then, move the mouse pointer over one of those funny little symbols on the left
side of your screen (called Shortcut Icons). Click once. What happens? Double click.
What happens?
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Exercise 3: Using the Desktop

The computers desktop is the home base for all your activities. Lets take a moment to
identify the four areas of your desktop you will use the most.
The Start Menu lists all of the programs on the computer. Open the start menu
again by moving your mouse over the icon and clicking once. Click on All
Programs at the bottom of the Start Menu list to see more programs hidden from view.
Remember those funny little symbols on the left side of the desktop? These are
Shortcut Icons. They usually belong to the programs you will use most often. The
shortcut icons allow you to open programs, documents, and files from your desktop
instead of from the Start Menu.
Practice
Find the Internet Explorer icon on your desktop. Double click on the Internet Explorer
icon. What happens?
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The Taskbar stores Shortcut Icons like the Desktop. In addition, the Taskbar
displays an icon representing currently open programs, and when you move your
pointer over one of these, you get a tiny preview, called a thumbnail. If you move your
pointer over an icon in the taskbar and no thumbnail appears, that means the program
is not currently open.
Practice
Click on a Shortcut Icon on the taskbar. This will open a program. Now, move the
pointer away and back over the icon. What happens? Why does the computer do this
for you?
The Clock and Calendar is constantly visible on your desktop regardless of what
other programs you have open.
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Exercise 4: Minimizing, Maximizing, and Closing

Windows
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sit amet,
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adipisicing elit, sed
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et dolore magna
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nostrud exercitation
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sit
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elit, sed
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do eiusmod elit,
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Ut enimquis
ad
minim
minim veniam,
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nostrud
exercitation
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sit amet,
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do eiusmod tempor
et dolore magna
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minim veniam, quis
"Lorem ipsum dolor

sit amet, consectetur
do eiusmod tempor
et dolore magna
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Duis aute irure dolor
What are the differences? What are the similarities?
Your computers desktop can be compared to a physical desktop in an office or at a

school. Just as you can have layers of papers, bills, and letters on your physical
desktop you can have layers of documents lying on your computer desktop.
Documents, files, and programs appear in windows on your desk top. For example
when you open up a word document it appears in a window. You can have multiple
windows open at one time, but that doesnt mean they will all be visible to you.
Just like with a physical desktop the document you are using may be covering other
windows from your view. To manage this it is important to understand how to
minimize, maximize, and close windows.
Practice
Open several windows . You can do this by opening several programs. Either doubleclick on shortcut icons on your desktop to do this, or open programs from the Start
Menu. What happens to the windows as you open more and more of them?
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In the top right of every program, there will be three

buttons: blank placeholder text blank placeholder t
Minimize (looks like a low horizontal bar) Click the

minimize button when you want to make a program move
down into your taskbar without closing it.
Maximize ( looks like a rectangle). Click the maximize button when you want a program to
fill your entire screen and make sure no other programs are showing. You can also click the
maximize button when the window fills the entire screen and you want to make it smaller
so you can see multiple programs at the same time on your screen.
Close ( looks like an X). Click the close button when you are finished with a program.
The window will close and the program will disappear from your taskbar.
Practice
Now that you have several windows open on your desktop, begin playing with the
three buttons in the top right-hand corner of each window. Experiment. What
happens? Try it again. Open more windows and play with them. Get a feel for
managing these windows on your desktop.
Can you discover other ways to manipulate the size of each window? Can you discover
other ways to determine which window is on top?
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Exercise 5: Using Internet Explorer
Think of the Internet as a massive encyclopedia of information that you can search
through by using a web browser, like Internet Explorer. There are billions of pages.
Practice
Find the Shortcut Icon for Internet Explorer and double click. Spend some time
inspecting the window that opens. Look along the top of the window. What features
do you see?
How do you find the page you want to look at? The web browser uses addresses
to organize this information. You could think of these addresses like the Dewey
Decimal number in a library that organizes the books. Web addresses are typed into the
uppermost text box. Can you find it?
An example of a web address is lds.org. When you type this into the address bar,
you get to the home web page of the Church of Jesus Christ of Latter-day Saints.
Practice
Go to means find a particular web page and make it display inside the internet
window. Go to lds.org by typing lds.org in the address box. Then press enter on
the keyboard.
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A search engine is a tool that allows you to search all of the addresses available on
the Internet. A popular search engine is Google. The address for Google is
google.com.
Practice
Type google.com into the address bar. Then, type a search term in the text input box
in the middle of your screen. Press the enter key on the keyboard. What happens?
Here are three ways to go from one web page to another: 1) You can type in an
address in the address box; 2) you can press the forward or backwards buttons in
the top left-hand corner; 3) you can click on a link. A link is a shortcut to another web
page. Just click once.
Not sure if the text or image youre looking at is a link? Simply move your pointer arrow over
the top of it. If your pointer changes into a hand, it is a link. If your pointer stays an arrow, it is
not.
Practice
Start by going to lds.org by typing the address into the address box and pressing
enter on the keyboard. Once there, click on links. Use the forward and back buttons.
Play for a few minutes. You wont break a thing.
Can I have more than one web page open at a time? Yes! Just use tabs! Like a manila folder has
a tab on the top for you to write information, so each web page has a similar tab. Can you find it?
Can you find where you can create another tab? What happens when you do?
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Exercise 6: Using Outlook
Exercise 6: Using Outlook
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Microsoft Outlook is a program used to organize email, calendar items, contacts, and
tasks. Lets open it.
Find a Shortcut Icon for Microsoft Outlook. Double click to open it. Once it is fully
open, look around the screen. What elements do you see? How is everything
organized?
Practice
Open Outlook. Close it. Open Outlook. Close it again. Rinse and repeat. Are you
getting more comfortable opening and closing programs?
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To send an email, click on the button that says New E-mail near the top left of the
Outlook window. This will open a new window.
Now, fill in the requested information at the top of the window that just popped
open. In the To box, type an email address. In the Subject box, type a subject
for your message. Place the message in the big box below.
Practice
Click on New Email. Fill out the To box with the email address supplied by your
instructor. If you are completing this workbook on your own, type in an email address
of a friend or family member. Fill in the Subject box. Write a message. Press
Send.
Ask your instructor to send you an email. Now, find it inside of Outlook. Once you
do, there are many things you can do with it, but here are two: 1) you can reply to it;
2) you can forward it to another email address.
Practice
In Outlook, find the email your instructor just sent you. If s/he has not sent it yet, tell
them to do it now! Once you click on the email, press Reply, type a response in the
message box, and click Send.
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Exercise 7: Creating and editing a document
Exercise 7: Creating and editing a document in Word
Microsoft Word, or Word, is a program that creates documents on a computer, much

like writing a letter. The icon for Word looks like a blue W.
Practice
Find a Shortcut Icon for Word. Open it. Close it. Open it. Close it. Open it. Getting
more comfortable opening programs? Now, once you open Word, you will see what
looks like a blank page with a blinking cursor. That cursor is where your letters will
appear as you type. Type the first verse to Called to Serve.
Selecting is a concept that is very important in the computer world. When you select
something, you are essentially telling the computer, Im about to do something
with this stuff!
Practice
Select the first line of Called to Serve. To do this, move the mouse pointer over the
words. Youll notice that the pointer turns into an I. With the I on the left of
Called, click and hold the mouse. Drag across the first line. What happens? Try this
from multiple starting points., and go in different directions. What happens? Practice
this over and over until you feel comfortable selecting text.
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Exercise 7: Creating and editing a document
With the text selected, you can play with the buttons pictured below. These buttons
control the typeface, or font, the size, and many other text elements. Even those tiny
triangles are buttons!
Practice
With the first line of Called to Serve selected, play with the formatting buttons
pictured above. What happens?
How can I undo what I just did? Click the undo button. It looks like an arrow doubling over
itself, and is found in the top left-hand corner of Word. You can click on this button many times,
in fact.
One advantage Word has over a traditional typewriter is the concept of text
wrapping. This means, you dont have to press the Enter (or return) key when
you get close to the edge of the paper. Just keep typing away and watch what happens!
You can still press Enter to create a new paragraph.
Practice
Type the letter M into Word. Press and hold the M key. Hold it for a long time.
What happens?
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Exercise 8: Saving
Exercise 8: Saving
The way computers store information is quite similar to how a cook might store a
recipe. Lets say a cook goes to a party and gets a great recipe for the chocolate cake
served there. She definitely wants to make this cake herself in the future, so she goes
home, opens a kitchen cupboard, pulls out her recipe box, and files her new recipe.
Then she puts her recipe box back in the cupboard and leaves, knowing she can find her
new recipe any time she needs it.
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3
This is how computers like to organize things too. In this case the recipe is like a file,
the recipe box is like a folder, and the cupboard is like a drive.
Just like saving a recipe, anytime you save a file on a computer, you want to make
sure you are putting it in a place where you can find it any time you want. If you
simply throw every new recipe into a random kitchen cupboard rather than filing it
properly, after a while you wont be able to find a thing. But if you put your file (cake
recipe) into the right folder (recipe box), and keep it in the right drive(cupboard), then
you will be able to find and use everything you save any time you would like.
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Exercise 8: Saving
Practice
Find a sample picture. From the start menu, click on Computer. This will always
give you a view of the contents of your computer, or file cabinet. Find and click on
Pictures (a folder). Double click on the Sample Pictures folder. Inside you will see
individual picture files.
You can save documents almost anywhere on your computer. Wherever you save them,
make sure you remember so you can find them later. A great place to save documents is in
the folder called Documents.
Practice
Open Word. Type something. Save the document by clicking on the blue diskette
button found in the top left-hand corner.
The computer will talk to you in the form of a pop-up box (also called a dialogue
box). The computer wants to know two main things 1) Where do you want to save this
document? 2) What do you want to name it? Name the document, click on the
Documents folder, and click Save.
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Exercise 9: Save As
Exercise 9: Save As
After you have initially saved a file, you may need to save it elsewhere. This is
where the term save as comes into play. Save as, is short for, I want to save
this document as something else, or somewhere else. When you tell the computer to
save as, you enable yourself to either rename the file, save it to a different location, or
both. To access this command, click the File button on most programs.
Practice
Open Word. Type something. Click the File button located in the top left-hand
corner. Click Save As. A box opens up. Choose a different location, and then
rename the file. Click Save. Repeat these steps several times.
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Exercise 10: Folders
Exercise 10: Folders
Just like you can create, buy and fill up new recipe boxes to put inside the kitchen
cabinet, you can create new folders to put in your computer. For example, if you
have 300 cake recipes, each on a different card, you may decide to dedicate an entire
recipe box just for cake recipes.
You can make similar decisions as you create new folders inside of your computer.
Any time you want, you can make and label one on the spot, and you can fill it with
just one thing if you want.
Practice
From the Start Menu, click on Computer. This will show you
whats inside of your computers memory banks. Do you see any
of the folders pictured to the right? What drives do you see?
Remember, drives hold folders, and folders hold documents.
You can create as many folders as you want. Folders allow you
to organize other folders and documents. Yes, you heard it
right. Folders can have other folders inside of them. How many
subfolders do you think you can have inside of a parent
folder? If you said an infinite amount, you are correct!
Practice
The box on your screen contains the titles of many locations inside
of your computer. Click on Documents. Now you should see
the contents of the Documents folder in the big box. Click on New Folder. Then
immediately type a name and press the enter key. What happened? Repeat these steps.
O remember, remember! Now that you have successfully created and named a new
folder (or more than one!), can you remember where you stored it? If you click the
red X and close the box, will you remember where it was? Simply being able to
organize with folders is only half the battle. The other half is remembering where you
put them!
Practice
Open Word. Type a few lines. Save the document into one of the new folders you just
created. Remember, these folders were inside of the Documents parent folder.
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Exercise 11: Attaching a file to an outgoing email
Exercise 11: Attaching a file to an outgoing email
Emails are beasts of burden than can carry objects along the way. These objects can
include photos or documents. You can attach objects, or files to emails inside of
Outlook.
Practice
Open Outlook. Click on New Email. Then find a paperclip icon and click on it.
What happens? Why doesnt the computer know which object you want to attach to
the email? How can you tell it which object to attach?
How much burden can the beast handle? Most email accounts, including yours provided by the
Church, limit the size of files that can be sent and received. If your message is not successfully
sent, it may be that the file you attached was too large for you or your recipients email account to
handle.
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Exercise 12: Using the Outlook Calendar
Youve already seen what a great program Outlook is for sending messages, but it
can also be a useful calendar tool. Unlike a printed calendar, Outlook lets you
quickly view your appointments in many different formats. You can view the entire
month, a week, or even a single day, depending on which is most useful for you.
Practice
Open Outlook. Click on the Calendar button located in the bottom left-hand corner of
the screen. What do you see? Can you find where to make your calendar look
different? Play with those buttons until you find a view that looks best for you.
Its important for the organization that you keep your calendar up to date because,
believe it or not, once you do, others using Outlook can see when youre busy and
not try to schedule you during those times. They wont see the details of your schedule,
but they will see that your time is blocked out during your appointments.
Practice
Place the mouse pointer over a white space inside of your Outlook calendar. Double
click. What happens? What information can you place inside of this new appointment?
(Hint: date, begin and end times.) When youre done entering information, click the
Save and Close button in the top left-hand corner. Repeat several times.
You can also create an appointment to occur regularly on a weekly or monthly

schedule. This is useful for scheduling weekly district meetings or yearly birthdays.
This saves you the trouble of having to create the event over and over again.
Practice
Place the mouse pointer over a white space inside of your Outlook calendar. Double
click. Look for the Recurrence button on the box that pops up. Click it. Cearfully fill
out the required information for your recurring appointment. Click OK. Click Save
and Close. Repeat this step several times until you are comfortable with it.
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Sometimes people you work with will invite you to an appointment. If you accept
the invitation, the new appointment will automatically be added to your calendar.
You will know when you are invited to an appointment when you receive an email
with three buttons on top: Accept, Tentative or Decline.
Practice
Your instructor will send you an appointment. If s/he has not, tell them to do it now!
Check your email by clicking the Email button in the lower left-hand corner of
Outlook. Open the invitation. Click on Accept. Click Send the Response Now.
Now check your calendar. Can you see the appointment you just accepted?
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Appendices
Appendix 1: Setting the Homepage

1.
Open Internet Explorer.
2.
Click on the Tools menu, and select Internet Options.
3.
Click the General tab.
4.
If you are on the web page you want to use as your home page,
click Use Current. If not, type the web page address in the
Address box.
5.
Click OK.
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Appendices
Appendix 2: Add a Website to Your Favorites

1.
Click the star at the top right of the Internet

Explorer window.
2.
When the drop-down menu appears, click

on the Add to Favorites button.
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Appendices
Appendix 3: Making a Shortcut to Outlook

1.
Click the Start icon.
2.
Click All Programs.
3.
Right-click on Microsoft Outlook and point to Send To.
4.
Click on Desktop (Create Shortcut)
5.
A shortcut for Outlook will appear on your desktop.
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Appendices
Appendix 4: Creating a Contact

1.
Open Outlook
2.
Click on File
3.
When the drop-down menu appears, point to New then click Contact.
4.
Enter the name and other information for the contact.
5.
Click Save & Close.
Appendix 5: Saving an Attachment

1. Open an email with an attachment
2. Right-click on the attachment. Its file name will be located immediately underneath the
Subject line.
3. Click Save As from the drop down menu
4. Choose where to save the file by clicking on a location and clicking on Save.
Appendix 6: Categorizing appointments

Not all your events on your calendar will be meetings and appointments. Some may be
holidays, birthdays, or anniversaries. You can assign new categories to certain events
that will make them show up as different colors and stand out from other events. Lets
practice doing this now, by marking Church events with a special color on your
calendar.
Step 1: Click on the Week tab at the top of your calendar window.
Step 2: Click on Church under the
Sunday column of your calendar.
Step 3: Click the Categorize icon at
the top of your window.
Step 4: Select Orange Category. A
small window will pop up, saying,
This is the first time you have used
Orange Category. Do you want to
rename it?
Step 5: Click the Name: line and delete the text Orange Category.
25
Appendices
Step 6: Click Yes.
The small window will disappear. Now when you look at your calendar every
occurrence of Church should be colored orange.
Appendix 7: Computer Safety

As you work on the computer, you will use the Internet frequently. The Internet is a lot
like a car. A car helps make your life easier by helping you take trips to the grocery
store, visit family, or go to work. When you obey traffic rules and drive safely, there is
no reason to fear a car. Similarly, the Internet can help you accomplish tasks more
quickly than you could any other way. To use the Internet safely, however, you need to
obey certain rules as you move around online.
Rule 1: Have a strong password

If the Internet is like a car, then your password is like the key to your car. Just like you
wouldnt make copies of the key to your car and pass them out to strangers, you need
to make sure that only one person knows your passwords: you. Any time you share
your password with somebody it is like giving away the key to your car.
Easy-to-guess passwords: When you are asked to make up a password, it may be
tempting to use a simple password that is relatively common or easy to remember. Such
passwords might include password, 1234, RULDS2?, the names of general
authorities, etc. These are unsecure because they are easy to guess for someone trying to
gain unauthorized access to your computer.
Passwords using personal information: Avoid personal details about yourself that
might be easy to guess, such as your own name, a pets or family members name, your
birth date or the birth date of someone in your family, your anniversary, etc. These
details might be easily learned by a careful eavesdropper and make it easy for someone
trying to guess your password.
Words found in the dictionary: It is also wise to avoid dictionary words, even if they
dont have anything to do with you, the church, or missionaries. Sophisticated
computer hackers or others trying to gain unauthorized access to your system can use
computer programs to guess every word in the English language for them in a short
amount of time.
The same password for everything: These days, you might have several different
passwords for your computer, your email, your banks website, an online store, or
social networking sites. Having the same password for all of them can be easy to
26
Appendices
remember, but also dangerous; if someone happens to steal your password to one
website, they may be able to use the same password to get into your email, your online
bank account, and your church account without your permission.
The challenge with creating secure passwords is that most secure passwords are
difficult to remember. If a password is so secure that not even you can remember it, it
doesnt serve its purpose of giving you, the authorized user, access. Therefore, some
compromises must be made. Here are some tips for creating secure passwords that are
easy to remember:
Use letters and numbers: Use numbers that look like letters instead of the letters they resemble.
For example, the number 3 looks a little like a backwards E, the number 1 looks a little like a
capital I, and the number 0 resembles the letter o. So instead of JosephSmith or
ThomasMonson, you might pick J0s3phSm1th or Th0masM0ns0n.
Use numbers to spell: Sometimes you can use numbers or symbols in place of entire words, like
Called2Serv3 instead of CalledToServe.
Use symbols in your password: This can be as simple as an exclamation point at the end, as in
BookOfMormon! or a little more creative as in @uthor&Fini$her.
Also, keep in mind that it is a good idea to change your password from time to timeat
least once a year. Passwords keep you safe. Creating safe passwords will help you use
your computer and the Internet securely.
Rule 2: Dont share information

Just as you wouldnt freely give away your telephone number or address to strangers,
be careful about what personal information you share online. Although some places on
the Internet are more public than others, always be aware of who can see or access what
you say online.
Avoid sharing the following online:
Personal information like names, birthdates, addresses, etc.
The names and personal information of children, grandchildren, and friends.
Schedules and itineraries of where youll be and at what time, etc.
Pictures of yourself or others that might reveal where you or they live, work, go
to school, etc.
27
Appendices
Avoid sending the following information electronically, even if you trust the person to
whom you send it:
Social Security numbers
Credit card numbers
Bank account numbers
Passwords
There will be some situations in which it will be safe to give your credit card number or
Social Security number, but be aware that there is always at least some degree of risk.
Just remember that unless you are dealing with someone you know you can trust you
should never share any personal information online at any time.
Rule 3: When in doubt, DONT click
Only download pictures, videos, etc. from websites you trust.
Never click on links or download attachments from an email address you dont
recognize.
Delete suspicious looking emails, even from someone you know (e.g. a blank
email or an impersonal message with a link).
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Index
accepting an appointment, 21
address, 10
all programs, 24
appointment, 20
attach, 19
attachment, in an email, 19
browser, 10
Calendar, 20
categories, in Outlook, 25
clock, 7
close, 9
contact, creating a, 25
control+alt+delete, 3
desktop, 6
document, creating in Word, 13
favorites, 23
folder, 18
general tab, 22
Google, 11
homepage, 22
instructor's guide, 30
Internet Explorer, 10
internet options, 22
lesson plans, 30
log in, 3
maximize, 9
message, 12
Microsoft Outlook, 12
minimize, 9
mouse, 4
password, 3
personal information, 26
pop-ups, 30
power button, 3
saving an attachment, 25
shortcut, 24
taskbar, 7
tools menu, 22
user name, 3
29
Instructors Guide
Purpose of the training
Training tips
In order to be able to fulfill their calling as

missionaries, your learners are required to use a
computer with basic proficiency. This training will
familiarize missionaries with the hardware and
software tools required for them to fulfill their
duties.
Demonstrate each example on screen by connecting

your computer to the projector so the entire class
can see it. (Learners monitors will not be projected
onto the screen unless the whole class needs to
learn a troubleshooting skill.)
Importance of following the outlined lesson

plans
The lesson plans are designed to present basic
concepts first as a foundation for more complicated
lessons later. Without these important foundations,
learners may become confused and overwhelmed
with unfamiliar concepts. Also, in order to guide
the learners along the most direct path to success,
only the necessary information has been provided
for the learners to accomplish their objectives.
Diverting the learners attention with interesting
but unnecessary concepts can distract them from
their purpose and take time that ought to be used
on more fundamental and relevant practice. So, it is
important to follow the outlined lesson plans.
Preparing the computer for new learners

Before the training begins, please confirm that all
necessary programs (i.e. Microsoft Word, Microsoft
Office) are installed and easily accessible on the
learners computers. Eliminate the operating
systems first-time pop-ups to remove
distractions.
Review the requirements for each lesson.
Place the practice files on the learners computers.
Consider the learning needs of people with very

limited computer knowledge. Because there are so
many new things for them to learn, your learners
can get overwhelmed very quickly. For that reason,
limit the number of new concepts you teach them
until they feel comfortable enough to move on.
Until your learners have mastered the basics, avoid
teaching anything that is a one-time operation, like
creating a shortcut, or changing the picture on the
desktop. Focus on common tasks that learners will
do frequently.
Maintain a slow pace, with plenty of repetition and
opportunities to practice. Learners should feel they
have ample time to practice new concepts, even if it
means you have to cut the lesson short.
Walk around the room regularly throughout the
lesson, this will allow you to view the learners
monitors. Even if you encourage learners to ask
questions or let you know if they run into trouble
they often will not raise their hand or ask for help
when they are lost or having a problem.
Learners will be at different levels of
understanding and skill. Some will need to slow
down, while others may get bored. Try seating
beginners next to more advanced learners.
Encourage the advanced learners to help their
neighbors. This will allow beginners questions to
be answered quicker.
30

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1

Copyright 2013 Intellectual Reserve Inc All Rights Reserved PD50033979

Exercise 1: Turning on the Computer and Logging In

Exercise 1: Turning on the Computer and Logging In

password into the bottom box.

Exercise 2: Using the Mouse

Exercise 2: Using the Mouse

Exercise 2: Using the Mouse

Exercise 3: Using the Desktop

Exercise 3: Using the Desktop

Exercise 3: Using the Desktop

Exercise 4: Minimizing, Maximizing, and Closing

Exercise 4: Minimizing, Maximizing, and Closing

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What are the differences? What are the similarities?

Your computers desktop can be compared to a physical desktop in an office or at a

Exercise 4: Minimizing, Maximizing, and Closing

In the top right of every program, there will be three

Minimize (looks like a low horizontal bar) Click the

Exercise 5: Using Internet Explorer

Exercise 5: Using Internet Explorer

Exercise 5: Using Internet Explorer

Exercise 6: Using Outlook

Exercise 6: Using Outlook

Exercise 7: Creating and editing a document

Exercise 7: Creating and editing a document in Word

Microsoft Word, or Word, is a program that creates documents on a computer, much

Exercise 7: Creating and editing a document

the folder called Documents.

Exercise 10: Folders

Exercise 10: Folders

Exercise 11: Attaching a file to an outgoing email

Exercise 11: Attaching a file to an outgoing email

Exercise 12: Using the Outlook Calendar

Exercise 12: Using the Outlook Calendar

You can also create an appointment to occur regularly on a weekly or monthly

Exercise 12: Using the Outlook Calendar

Appendix 1: Setting the Homepage

Open Internet Explorer.

Click on the Tools menu, and select Internet Options.

Click the General tab.

Appendix 2: Add a Website to Your Favorites

Click the star at the top right of the Internet

When the drop-down menu appears, click

Appendix 3: Making a Shortcut to Outlook

Click the Start icon.

Click All Programs.

Right-click on Microsoft Outlook and point to Send To.

Click on Desktop (Create Shortcut)

A shortcut for Outlook will appear on your desktop.

Appendix 4: Creating a Contact

Enter the name and other information for the contact.

Click Save & Close.

Appendix 5: Saving an Attachment

Appendix 6: Categorizing appointments

Step 6: Click Yes.

Appendix 7: Computer Safety

Rule 1: Have a strong password

Rule 2: Dont share information

Personal information like names, birthdates, addresses, etc.