Академический Документы
Профессиональный Документы
Культура Документы
I. INTRODUCTION
Fig. 1.Team Charter for the WIWI 1.8 Project MIMOS Berhad 2012
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
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VOCs are group into several group (Fig 3), team will then
vote for the group that has a higher priority. All the features
will then be identified whether they are NEW, UNIQUE,
STANDARD or DIFFICULT. The features from these
groups will then be transferred to another tool of Six Sigma,
which is Quality Functional Deployment.
KJ Analysis is always paired with Kano Analysis, Kano
analysis categorised Customer Requirement into four
categories:
Delighters: The absence of a delighter has little or no
negative impact, while introducing the delighter
generates excitement and satisfaction
Primary Satisfiers: More of a Satisfier leads to more
customer satisfaction, in generally linear
relationship
Indifferent: Refers to aspect that are neither good
nor bad and no real impact on customer
satisfaction.
Must-Bes: Necessary for a product to be seriously
considered i.e. product must meet the minimum
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
B. Measure
The 2nd phase of using Six Sigma Methodology in
Product design is the Measure phase. Here is where we
translate the VOCs into measurable Critical Customer
Requirement (CCR). We will then able to identify the key
design factors and critical parameters that we have to
satisfy.
The tool that is being used here is the QFD. QFD will
analyse and document VOCs. It will structure all VOC into
a systematic representation of a product or process
development. A cross-functional team from all part of the
organization is needed in creating the QFD document.
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C. Analyse
Analyse here does not mean we analyse the product that
have been designed. It is more towards of analysing how the
design should be and identify CTQs. CTQs are Critical to
Quality metrics used to measure and evaluate the design by.
We know that in every Six Sigma based project the
objective (Y) is a function of X
Fig 8a: 1st Part of DFMEA MIMOS Berhad 2012
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
WCE 2013
RPN
Current
Design/Process
Control
Detection
Potential Cause(s)/
Mechanism of failure
Occurrence
384
Recommende
d Actions
Introduce
cooling
D. Design
Once the Analyse phase is complete, the next phase in
using Six Sigma Methodology in Product Design is the
Design phase. The objective of this phase is to implement
all items that have been discussed in the Define, Measure &
Analyse phase into the detail design.
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
WCE 2013
Fig 10. Industrial Designers Data for WIWI 1.8 MIMOS Berhad.
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
WCE 2013
E. Verify
Once the designs have been finalized, the next important
phase is the verification stage or as known in the DFSS
technique as Verify phase.
Why Verify? Verification is important; verification will tell
you that changes done in the Design stage is proven to be
working. From the design finalized in the DOE, actual
samples with produced by way of prototyping or other
methods. These samples will then be subjected to actual
temperature test. This will confirm how the design actually
performs in actual conditions.
This step is called Confirmation Runs. Doing Confirmation
Runs are important whether the designed parameters can be
implemented further for mass production parts. At least 3
samples are needed for the Confirmation Runs.
Figure 15 below shows one of the three samples tested
during the Confirmation Runs.
ISBN: 978-988-19251-0-7
ISSN: 2078-0958 (Print); ISSN: 2078-0966 (Online)
Creveling C.M. , Slutsky J.L. and Antis Dave. Design for Six Sigma
in technology and Product Development.
Spool Jared M. The KJ-Technique: A Group Process for Establishing
Priorities,2004
Motorola University. Design For Six Sigma: Introduction.
Akao Yoji. Quality Function Deployment: Integrating Customer
Requirements into Product Design.
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