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Confidential

ZSmart Products Roadmap

2012,
2011 ZTE Corporation. All rights reserved.

Contents

Evolution Principle
Release Plan
Released Major Features

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Evolution Principle

Function Breadth

Service Breadth

Cover functions according to ZSmart Functional Map.

Cover mainstream telecom networks and


service types in phase.
Follow the progress of telecom networks,
focus on new services , and play a leading
role in supporting systems.

Include new functional modules according to


BSS/OSS scope.

ZSmart

Function Depth
Enhance current functions

Technical Depth
With the help of independent framework
development team, enhance current
technical architecture of products.
Apply leading technologies to enhance
the product capability.

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2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Planned Feature and Customized Feature

Planned
Product
Features

Planned
Product
Features

ZSmart x

ZSmart 1

ZSmart 2

ZSmart 3

Requirements to be
included in product
developing version

Customized
Requirements

2012,
2011 ZTE Corporation. All rights reserved.

Customized
Requirements

2006, ZTE Corporation. All rights reserved.

Contents

Evolution Principle
Release Plan
Released Major Features

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

ZSmart Major Version Evolution


Key:
Released

Future

Current

Other Brand
ZSmart 9
ZSmart 8

Phase3 cvBS
ZSmart 7

Phase2 OCS
ZSmart 6
ZSmart 5

ZSmart 4
ZSmart 3

Phase1 CC&B
ZSmart 2
ZSmart 1

2005Q1

05Q4

06Q2

07Q3

08Q4

12Q4

16Q4

ZX T10
ZX IN10
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2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

V7 Release Plan
Key:
Released
Upcomming
Future
2008
Q4

2010

2009
Q1

Q3

Q2

Q4

V7.0

Q1

Q2

Q3

Q4

V7.1

2012

2011
Q1

Q3

Q2

Q4

Q1

Q2

Q3

Q4

V7.3

V7.2

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2011 ZTE Corporation. All rights reserved.

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V7.3 Major Enhancement & Features


Functional
Domain

Planned Features

Status

CRM

Order Entry business process optimization

Planned

Product Catalog improvement for handset centric


business process (Sales template)

Planned

Sales Inventory improvement

Planned

Catalog searching function

Planned

Cross selling/Up selling improvement

Planned

KBS improvement

Planned

Work flow based trouble ticketing front end

Planned

Performance optimization

Planned

Multi charging node optimization

Planned

Memory usage optimization

Planned

X86-based performance optimization

Planned

Credit control process optimization

Planned

Data charging improvement

Planned

Offer Simulation

Planned

Billing

2011

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V7.3 Major Enhancement & Features


Functional
Domain

Planned Features

Status

PRM

App Store settlement

Planned

Interconnect wholesale settlement

Planned

Work order based profile and configuration data


interface

Planned

Multi (unlimited) layer revenue sharing/referencing mode

Planned

Hubbing rating

Planned

Document template improvement

Planned

Integrated PCC : Interface optimization

Planned

Integrated PCC : Product catalog optimization

Planned

Integrated PCC: Hardware optimization

Planned

PCRF

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2011 ZTE Corporation. All rights reserved.

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V7.3 Major Enhancement & Features


Functional
Domain

Planned Features

Status

OSS

It improves UI experience for end user, and reduces


complexity for all configuration functions.

Planned

It supports network planning & design for ODN.


New architecture for service quality management

Planned

SQM supports data services(GPRS/EVDO) for mobile


network

Planned

SQM supports IPTV/Media/Internet/SIP voice services for


cable/fiber network

Planned

It enhances the topology management

Planned

Optimized DataQuality Tool

Planned

Complex Event Processing (CEP)

Planned

GPRS Data Service Analysis

Planned

Customer Analysis based on the Life Cycle

Planned

Product & Market Analysis

Planned

Support Fraud Detection based on business modeling and


data analysis as data mining manner

Planned

Distributed multi-tasking process based on MapReduce


mode, improve performance and reduce equipment cost

Planned

DW

2011

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ZSmart 8 Driver
Business Driven:

Technical Driven:

Marketing oriented BSS/OSS tool


Extend ZSmart application scope from
E2E and core systems to satellite
applications
From functional based system to
knowledge based system , best practice
transfer
TCO reduction

Cloud computing environment.


Software as a service, BSS/OSS capability
exposition
Service Oriented Architecture

Functional Driven:

Service Driven:

Operational efficiency improvement.


Refactoring the customized features to
out-of-the-box feature
Core function and customization
decoupling, reduce complexity

LTE
Policy Control
Mobile Payment
National Broadband
App Store
Service Delivery Platform

2011

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ZSmart 8 Phasing

V8.0
(2010-2013)

V8.1
(2013-2014)

Architecture Improvement
Customization Tool
SOA : SCA Compliant
Third party
BPM Enabled
customization
Rule Engine Enabled
support
Function Enhancement
Full cloud computing
CRM
support
OCS
Virtualization
PCRF
SaaS
BILLING
DWH
OSS

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2011 ZTE Corporation. All rights reserved.

V8.2
(2014-2015)

Function Optimization
Process Optimization

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V8 Detail Plan
2010
Q1

2011
Q3

Q2

Q4

Q1

Q2

Q3

Q4

Scoping & Initialization


Prototype

Partial
Releasing

V8.0 R&D

2012
Q1

2013
Q3

Q2

Q4

Q1

Q2

Q3

V8.0 Full V8.0 Frozen


Suite

Partial
Releasing
2014
Q1

Q2

Q4

V8.1 R&D

2015
Q3

Q4

Q1

V8.1

Q2

Q3

Q4

V8.2 R&D

V8.1 Stabilization
V8.2 Planning
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2011 ZTE Corporation. All rights reserved.

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ZSmart 8.0 Candidate Features


OCS/Billing
Feature

Status

Architecture optimization support distribute architecture


and virtualization

Planned

Maintenance improvement for logging, monitoring,


tracing

Planned

User interface improvement for frequent used GUI

Planned

Pre-integrated with campaign management (eMarketing)

Planned

Pre-integrated OCS/PCRF solution for data service

Planned

Pre-integrated with light BI as intelligent billing solution

Planned

Improve B2B billing function

Planned

Bill layout configuration optimization

Planned

2012,
2011 ZTE Corporation. All rights reserved.

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ZSmart 8.0 Candidate Features


CRM
Feature

Status

Extend BPM to all front-end business flows

Planned

Optimized rule engine

Planned

Improve retention and loyalty

Planned

Improve bundle offer management

Planned

Standardize OOTB business service repository

Planned

Standardize OOTB business process repository

Planned

Improve campaign management function

Planned

Improve sales force management function

Planned

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2011 ZTE Corporation. All rights reserved.

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ZSmart 8.0 Candidate Features


PRM
Feature

Status

Architecture optimization: decoupling the settlement core


platform and settlement application

Planned

Add dealer settlement function

Planned

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2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

ZSmart 8.0 Candidate Features


DW
Feature

Status

Optimized CEP

Planned

Real Time Light-BI Solution

Planned

Real Time Marketing Support based on Signaling

Planned

Real Time Fraud Detection

Planned

Fraud detect based on data mining algorithms

Planned

Real Time Revenue Assurance

Planned

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

ZSmart 8.0 Candidate Features


OSS
Feature

Status

FM/PM supports LTE network

Planned

SQM supports LTE network

Planned

SQM supports QoE analysis of facing customer/


subscriber

Planned

It supports network planning for transmission network

Planned

It supports basic ability for cloud-computing

Planned

It enhances the ability for cloud-computing, helps the


operators to reduce the cost of IT infrastructure

Planned

It supports the services based on mobile internet

Planned

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Contents

Evolution Principle
Release Plan
Released Major Features

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

V7.2 Major Enhancement & Features


Functional
Domain

Planned Features

Status

CRM

Introduce eShop (new)

Released

Integrated contact center (CTI integration)

Released

B2B enhancement (B2B Self care, hierarchical discount


and bill arrangement)

Released

Sales force automation enhancement

Released

Campaign management enhancement

Released

Product Catalog enhancement

Released

Order entry enhancement for bundle

Released

Auto dunning process enhancement

Released

Unified credit control process for online and offline


charging

Released

Enhanced recurring charge charging logic

Released

Integrate RADIUS AAA server within OCS

Released

Enhancement for multi charging instance cross discount

Released

Performance improvement for bill formatting

Released

Billing

2011

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2006, ZTE Corporation. All rights reserved.

V7.2 Major Enhancement & Features


Functional Domain

Planned Features

Status

OSS

Resource modeling Migrate to B/S Platform

Released

Resource cutover Migrate to B/S platform

Released

Other Functions of Inventory Mgmt migrate to B/S Platform

Released

Resource Discovery enhancement audit function).

Released

Workflow modeling enhancement

Released

Order Monitoring and Dispatch enhancement

Released

Enhance appointment function for workforce management

Released

Enhance exception handling for Provisioning

Released

Provisioning for IP Core Network

Released

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

V7.2 Major Enhancement & Features


Functional Domain

Planned Features

Status

OSS

It supports Web GIS function, especially Google map

Released

It supports SQM/E2E Monitoring for mobile network.

Released

It supports the fault root and correlation analysis

Released

It supports mobile network performance analyzing function

Released

It supports the fulfillment process for FTTx network

Released

It supports the assurance process for FTTx network

Released

It supports resource test function for FTTx network,


especially ONU/ONT and fiber status

Released

It enhances the function of Change Management

Released

It supports fault management and performance


management for IP/IT network

Released

Performance management of mobile network

Released

supports more vendors equipments, especially HuaWei


3G

Released

2011

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2006, ZTE Corporation. All rights reserved.

Planned
Features
V7.2 Major
Enhancement
& Features

Functional Domain
DW

Status

Standardize data model (TDM)

Released

Light-BI Solution

Released

Building Data Mart for each department

Released

Interactive Marketing system, Provide Marketing Target,


Marketing Processing Flow, Marketing Segments,
Marketing Programs, Marketing Planning and Budgeting,
Campaigns.

Released

Support Closed-Loop with Marketing System, Marketing


with OCS.

Released

Provide Customer Lifecycle Analysis

Released

Provide Loyalty & Retention Analysis

Released

Provide Individual & Corporation Customer analysis

Released

Provide Multiple VAS analysis

Released

Provide Price Plan analysis

Released

Support 3G business analysis. include Video call, Data


service, Mobile camera,, Location based service

Released

Provide revenue chain & audit scheme define and


process

Released

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

V7.2 Major Enhancement & Features


Functional Domain

Planned Features

Status

DW

Provide customer data audit ,CDRs audit, rating audit of


revenue Assurance

Released

Support PSTN, Mobile, 3G and internet fraud detection


base on SS7, CDRs and customer information.

Released

Rule based settlement rule for wholesaler, dealer

Released

Unified rating & billing engine for different partner type:


wholesaler, dealer, interconnect partner, roaming partner

Released

Accounting function for partner

Released

Introduce Flex for administrator portal

Released

ZXOS enhancement for management

Released

EMS enhancement

Released

Provide In Memory DB (Quick MDB) based on ZTEsoft


patent

Released

Standard PCRF Functions

Released

PRM

Framework

PCRF

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 1

ZSmart 2

ZSmart 3

ZSmart 4
V4.0:

V4.1:

 Basic Customer Care & Customer Billing functions for postpaid


services.
 Basic Order ManagementProvisioning Inventory Management
functions for postpaid services.
 Basic Services of GSM network.
 Enhances support of Customer Care for prepaid services.
 Enhances Order ManagementProvisioning & Inventory
Management









Enhances Interconnection Billing & Real-time Credit Limit Management.


Workflow Modeling
Covers Voice & Data services of GSM, CDMA, and 3G networks.
Enhances functions of Online Provisioning, Audit &Control and Self-care
Resource Modeling
GIS Application
Covers Voice & Data services of GSM, CDMA, 3G, and PSTN network
Covers GOTA & GSM1X services of CDMA network






Enhances IPTV, VoIP, Integrated CDMA, and NGN services.


Bundle Subscribe & Dealer Management.
Resource Discovery
Covers GSM, CDMA, NGN, PSTN, IPTV, and 3G networks.
2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 4

V4.2:

ZSmart 5











Supports New Connection of offline,


Work Station Mapping Rule Management,
Product Reconnection and Product Change
Enhances Inventory Management for E2E ( DDN/FR/ISDN)
Supports Order Management for E2E (DDN/FR/ISDN
Supports instruction template function for Provisioning.
Supports Micro-flow configuration for Provisioning.
Covers Wireless, ADSL, Web Hosting, VSAT, DDN, FR,
ISDN, Broadband Dialup services














Basic version of OCS


Online CollectionOLC
Online Billing Control & Online Rating
Real-time Balance Management
Basic prepaid service management flow & Support IVR channel
Enhanced Accumulation processing
Enhanced Multiple Account Balances
Enhanced Inventory Management for Transmission Network
Enhanced Order management for E2E Service circuit
Basic Resource Planning
Basic Resource Warning Mgmt
Basic Workforce Management
2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features


ZSmart 6
V6.0:

 Basic of version of cvBS


 Prepaid & Postpaid Convergence
 Unified Rating Engine for Online & Offline Charging
 Unified Workflow Engine for OSS
 Integrated Order Management
 Integrated Provisioning ( Fixed & Mobile, 2G&3G)
 Service Problem Management
 Enhanced USSD & SMS Self-Care Channel
 Bonus Functionality
 Supports binding service components for workflow
transition
 enhanced Workforce Management.
 Enhanced VPN Functionality.
 Supports Balance Share
 Home-Zone
 Users Lifecycle Management
 Built on the new common interface platform(CSIP)
 Providing GUI of Work Order Template Configuration
 Supports Task Center for staff.
Supports resource life cycle management

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 6

 Enhances Individual & Company Group Management


 Enhances Short Number Translation for VPN
 Supports Multiple VAS:
Incoming Calls Filtering
Changing price plan by recharging
Payment by called party
Intelligent card service
Service of exchanging valid period with balance.
 Enhances accumulation for any cycles
 OLC supports Radius Protocol
 Enhances support for PDSN & Brew Services
 Enhances exception dispatch of workflow
 Enhances resource life cycle Mgmt( Spare Part Mgmt).
 Supports VPN circuit.
 Java platform based Management functions
 Supports UNDS
 OLC enhances supports for IPTV
 Integrated Inventory Management( Fixed & Mobile, 2G & 3G)

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features


ZSmart 6
V6.6:








Supports AOC Reply, USSD Call Back, CRBT, Fellow Area


Enhances support to Parent & Child accounts management
Supports Off-peak time, and IP prefix.
Enhances rental tariffs cycle definition
Supports rule engine for workflow
Supports Script Language for workflow transition.

 Supports Free Incoming Call (FIC), Voicemail, iMode, MMS


 Supports F2F, Outbound IVR, and MNP
 Network Management Agent functionality
 OLC extends the supports for OPG, CSPG, CORBA protocols
 Enhances configurable AVP code functionality
 Enhances event charge with reservation based on online control
for Event & Session
 Interactive message mechanism is added for the one-off charge trigger.
 Enhanced exception handling of Provisioning .
 Enhanced Task Center ( integrated task view for staff )

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 6
V6.8:

 Supports WVPN
 Enhances support for POC & IM services of IMS
 Enhances support of Data Service:
covers JAVA Application, Video Streamer, Mobile internet,
Mail, WAP, Black Berry, MSN
online charging capacity based on traffic and content
supports service page redirection
 Supports two languages in one message template
 Supports multi-level management for Credit Limit:
summary of fee type, summary of subscriber, summary of account
 Enhances Dealer Management to support commission settlement
 Supports appointment time of order completion
 Supports Flash Message Service
 Supports Card Change workflow

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 7

V7.0:

 Enhances Customer Contact Management:


supports flexible configuration for customer self-care flow,
customer contact template, contact rules of channel,
and cross-channel capacity.
 Enhances Subscription Management:
increases flexibility for Customer Life Cycle Management,
expands management capacity for parent and child accounts
 Further enhances Product Management:
it can display offer catalog from multi-dimensions,
version management for price plan is enhanced, it separates testing
and issuing for tariff
 Supports accessing balance cross-server,
distributed deployment capability is expanded.
 Enhances multi-language ability,
can online switch different languages.
 UIP is more open: visibility of internal services is improved,
It provides the protocol adapter mode
and the configuration capability of translation parameters.

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 7

V7.0:

 Enhances Interconnection Settlement and Roaming Settlement:


 Supports the newest version of TAP protocol(3.11.11) and RAP protocol(4.2)
 Provides GUI to edit TAP3 files and capacity of reproducing TAP3 file
 Supports Roaming Fraud Management( NRTRDE 5.2 ),
 Improves Charge Verification for Roaming outgoing visit EDR
and Charging capability based on summary of usage








Inventory Management begin to migrate to B/S Platform.


Resource Assignment migrate to B/S Platform.
Resource discovery Migrate to B/S Platform
Enhances Service Problem Mgmt - consolidating trouble tickets.
Basic SQM
Basic Fault Management
Basic Performance Management

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 7

V7.0:

 Basic Customer Profile Analysis for Mobile, HP, PSTN and ADSL
 Marketing Share analysis. Include Num. of Subs, Revenue, Traffic.
 Revenue Analysis, Include Payment, Top-up, Debit, Sale and Settlement
 Subscriber usage behavior analysis, include Voice, SMS, MMS, GPRS,
CRBT and Roaming business
 Sale analysis. Include Sale Structure, Sale Channel analysis.
 Competition analysis. Include Competition Development, Traffic.
 Service Quality analysis. Include Complain, Suggestion and Feedback.
 Inventory Analysis. Include SIM, Number, Handset, Terminal, Topup Card.
 Credit Limit analysis.
 Provide Route, Other carrier VAS platform analysis.
 Provide Package analysis of Mobile, PSTN
 Provide Standard Uniform Customer and Product View.
 Provide KPI Monitoring
 Provide Target Customer for promotion.
 Provide Strategic Marketing

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Released Major Features

ZSmart 7

V7.1:

Overlap discount
Rule based after-charging processing logic
Unified prepaid/postpaid charging and billing logic
CIBER Roaming
Multi time-zone support
Hubbing client settlement

2012,
2011 ZTE Corporation. All rights reserved.

2006, ZTE Corporation. All rights reserved.

Confidential

Thank you

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2011