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FARIDABAD
CUSTOMER RELATIONSHIP
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1
DECLARATION
PLACE : FARIDABAD
DA TE : 31 MAY 2009.
RISHI CHATURVEDI
2
ACKNOWLEDGEMENT
RISHI CHATURVEDI
3
PREFACE
Keeping above in view, the report has been written and two
objectives which are clear :-
CONTENTS
1. Introduction 5.
3. Services 9.
4. Policies 11.
9. Conclusion 26
INTRODUCTION
the final Report for the day, where the market and the report
itself is reviewed. To add to this repository of information, we
publish a monthly magazine KARVY - THE FINAPOLIS,
which analyses the latest Stock Market trends and takes a
close look at the various investment options like mutual
funds, insurance, commodities and products available in the
market, while weekly, reports called KARVY BAZAAR
BAATEIN and TRADE WINDS, keeps investors more
informed on the immediate trends in the Stock Market. In
addition, our specific industry reports give comprehensive
information on various industries.
SERVICES
INVESTMENT
CAPITAL GAINS
POLICIES
CUSTOMER RELATIONSHIP
The overall goals are to find, attract and get new customers.
BENEFITS
8. Reduced expenses.
CHALLENGES
TRENDS
SWOT ANALYSIS
INTERNAL
STRUCTURE
INDUSTRY
SOCIET AL
ENVIRON-
MENT
19
SOCIETAL ENVIRONMENT
• Technological Forces.
• Economic Forces.
INDUSTRY
• Shareholders.
• Government.
• Customers.
• Creditors.
• Communities.
• Trade Associations.
• Competitors
20
• Labors / Employee.
• Suppliers.
STRENGTHS
• V ertical Integration.
• Distribution Network
WEAKNESS
• Employee Relations.
• Manufacturing Facilities.
OPPORTUNITIES
THREATS
REQUIRED IMPROVEMENT
SUGGESTIONS
CONCLUSION
BIBLIOGRAPHY
• Www.Google.co.in.