Академический Документы
Профессиональный Документы
Культура Документы
Future Factories
towards manufacturing perfection
A Quarterly Report by
www.technopak.com
| May 2011
Introduction
Not even a thousand armies can stop an idea whose
time has come...
The Apparel Industry is all set to embark on
the next level of expansion, at a scale that was
visualised but never achieved with the abolition of
quota.
With the exception of an aberration in 2009the year
haunted by global slowdownthe worldwide demand
for apparel products has been consistently on the rise.
As Asian economies expand, the new consumer on the
block sits at the vanguard of a wave that is fuelling this
demand and offering exciting new opportunities for the
apparel industry at-large.
By the year 2020, an opportunity:
of around USD 360-370 Billion is likely to be created
as a result of sustained increase in global demand
to the tune of USD 140 Billion is expected to be
created for exports from developing countries, as
a result of production moving away from Western
countries
The two put together create an additional market
opportunity of approximately USD 500 Billion for
developing countries including India, Bangladesh,
Pakistan, Vietnam, Cambodia, Indonesia, Sri Lanka and
parts of Africa, by 2020!
In addition, Indias high GDP growth has triggered
higher private consumption elicited by higher disposable
incomes. This phenomenon has lent impetus to domestic
retail and consequently, to domestic production. There
is little doubt about the unprecedented boost that
organised retail- expected to grow at the rate of 30%will give to the apparel industry in the future.
India is strategically placed on a growth trajectory in
this scenario. On one hand it gains from proportional
domestic and international demand, and on the other
from the opportunities lost by bigger players such as
China (increasing costs and rising domestic demand may
compel China to cede some export opportunities).
Apparel Outlook
Sourcing Trends
and Indices:
India and the World
Introduction
Global apparel trade witnessed a robust growth over the years: from USD 218 billion in 2000 to USD 376 billion in
2008*. The year 2009 proved to be a dismal, uninspiring year for most stakeholders of the industry due to the global
downturn. Reduced consumer spending resulted in apparel imports dropping sharply by 12% to USD 331 billion. A
great deal of this impact was felt due to reduced business from the United States and the European Union, which
account for more than 70% of total imports of the world. However, the post-recession year 2010 proved to be
promising right from its onset, with increase in imports in US and EU by 13.1% and 4.9%, respectively.
Apparel Outlook
Exhibit 1:
30,000
25,000
20,000
15,000
10,000
5,000
2001
Pakistan
El Salvador
Cambodia
Honduras
OECD
India
Mexico
Bangladesh
Indonesia
Vietnam
CAFTA-DR
CBI
ASEAN
China
2010
China continues to hold the largest share, while Indonesia, Vietnam, Bangladesh have overtaken India and arrived as
new sourcing hubs for US buyers. China is the only country which has increased its market share consecutively in the
last 3 years 2008, 2009 and 2010, even though the overall US market decreased in 2008 and 2009, before picking up
again in year 2010.
Exhibit 2:
40000
Value in Million EUR
35000
30000
25000
20000
15000
10000
2001
Malaysia
Thailand
Indonesia
Pakistan
Sri Lanka
Vietnam
Morocco
Tunisia
India
Bangladesh
Turkey
China
5000
2009
Indonesia, Malaysia etc. have seen negative growth compared to 2001 levels. At the same time, China, Turkey, Tunisia,
Morocco, Sri Lanka, Vietnam, Indonesia, Bangladesh, India, etc. have increased their market shares (Exhibit 2).
Intra EU trade still holds the largest share of imports followed by imports from China, Turkey and Bangladesh. China,
Turkey and Bangladesh have witnessed sustained growth in their share (of EU imports) over the years. However, Indias
share in EU imports reduced in 2010, though the same had grown during 2009 - when everyone else was losing.
Apparel Outlook
Exhibit 3:
% Share of India
2001
197
5.04
2.56
2002
201
5.50
2.74
2003
226
5.92
2.62
2005
250
6.41
2.56
2006
274
8.20
2.99
2007
311
9.01
2.90
2008
345
9.34
2.71
2009
362
10.3
2.85
2010
375
11.3
3.01
Source: UN Comtrade
Apparel Outlook
Apparel Outlook
Future Factories
in India
Perspective
Apparel manufacturing in India, has witnessed turbulent times
in the recent past. The industry has been plagued with issues
of low efficiency, high direct to indirect ratio and rising input
costs. However, in the last two years, the availability of labour
itself has become a significant issue.
The value of the opportunity for apparel manufacturing in
India cannot be underestimated. Positive signals represent this
reality more than ever, such as the domestic market growing
faster than expected, Chinas reluctance to export and the
expected signing of the IndoEU trade treaty.
Apparel Outlook
Manufacturing Excellence is what the aim should be and therefore, apparel factories have to be ready for the future.
People need to be considered and utilised as critical resources for survival and growth. Processes need to be leaner
and more efficient, effective, productive, sustainable, yet flexible. Technology, in terms of capital expenditure, needs
to be to the purpose.
Before we define the future factory, we need to understand a few key trends that will define the growth of
the apparel industry
Lowering cost of production not necessarily by relocating to cheaper labour areas, but by improving productivity
Lowering cost of quality it will not just be about producing excellent quality. What about the associated cost?
Labour cost and shortage, leading to unprecedented level of automation
Shorter CTS (Concept to Shelf) time, ensuing pressure on reducing lead times in factories
Modern management and manufacturing techniques to replace outdated processes and thoughts
Emergence of the next generation of professional managers in a largely entrepreneur driven industry
Scale and vision to be much larger than before
Recognition of human resources (workmen, middle management and top management) as a vital ingredient for
success
Corporate Social Responsibility (CSR) to be integrated with long-term business outcomes by major brands and
retailers
Approach for selecting apparel plant locations to undergo a major transformation
1.1 People
Apparel manufacturing is a labour intensive process. An efficient enterprise cannot be built without a clear and
structured focus on the most critical component The People!
Numerous factories in the present day are manned by unstable and/or sporadic manpower supply, resulting from an
unstructured recruitment policy. Adhoc strategies and a here and now approach look simple prima facie as a cost
optimisation approach, to handle irregular order books and manage seasonality in a few cases. However, a closer look
at the garment factories today clearly articulates the vicious effects of the so-called flexible manpower. The most
prominent setbacks are:
Apparel Outlook
Cost in terms of a hefty amount charged by the contractor as commission from the Principal Employer
A major portion of the directly employed labour is of the migrant kind, leading to absenteeism, attrition and
inconsistency
Ad hoc skill build-up. There is no focus on training and creating a sustained skill base
A casual outlook to the truly compliant code of conduct
What essentially follows is that firstly, the flexibility advantage of lean and peak period is negated due to cost, inconsistency,
absenteeism, attrition and sub-optimal skills, and secondly the ostensible benefits further get discounted in the form
of quality issues, the absence of skill supply at the time of need and the inability to plan for effective utilisation of
resources. Add to this, the intangible disadvantages such as cultural disorientation, compliance manipulation, managerial
attention towards managing crisis instead of managing objectives, dissatisfaction and fatigue. All these factors put
together are capable of causing catastrophic damages to the overall health of the organisation.
Skill availability and its management is the need of the hour. Factories will have to resort to more sustainable and
upgradable recruitment strategy in the form of captive workforces, rural bases and productivity based rewards.
What this means:
Rural Base: Shifting factories to locations with adequate labour supply. Going further, creating newer manufacturing
zones or hubs around labour supply destinations
Captive workforce: Shifting workers to factory locations. Making arrangements for their stay in dormitories, for
example
Labour effectiveness: Making the most effective use of people by continuously upgrading their skills and building
additional remunerations for added competence and skill set
Figure 1:
The key to success will be effective training and then retaining the trained workforce by creating a unique value
which an alternate occupation may not be able to offer. Employee value creation is a dynamic process with its set of
variables that needs to be thoroughly understood and built into the human resource strategy. Some guiding principles
may be:
Understanding local needs the real driver of a person for employment. Creating value for the employee on this
basis
Understanding the regional limitations and building a HR policy that mitigates them
Understanding long term needs and requirements of people and building long term value
Transparency of development and growth and creation of a roadmap for future prosperity
Clear communication of linkages between performance and remunerations, and performance and development
integrity
Correct HR strategies built on correct evaluation of dynamics will not only create a sustainable workforce supply, but
also create the right platform for structured training, skill build-up and management by controlling absenteeism and
attrition.
As we move on to evaluate the importance of processes in apparel manufacturing, it is important to understand the key
role that is played by training of middle management in best practices, industrial engineering and relevant functional
areas specific to an enterprise. A classic discourse between a CEO and a CFO is worth quoting: CFO to CEO: What
if we train and develop our people and they leave the company? CEO to CFO: What if we do not train our people
and they do not leave?
Apparel Outlook
CFO to CEO:
What if we train and develop our
people and they leave the company?
1.2 Processes
Operational excellence is a strategic weapon created from
CEO to CFO:
efficient processes, to deliver effective performance through the
What if we do not train our people
right people. Excellent processes require less people, less space,
and they do not leave?
less movement and generate greater output with lesser fatigue.
More importantly, such processes are self maturing requiring
lesser dependence on people. Process excellence helps achieve
extraordinary results from ordinary people. As Mr. Fujio Cho,
former President of Toyota Motors reiterates: At Toyota, we get brilliant results from average people managing a
brilliant process; others get average results from brilliant people managing broken processes. Brilliant processes are
designed and aligned around a companys core objectives and ideally involve a combination of disciplines or tools such
as Industrial Engineering, Lean, Six Sigma, Theory of Constraints and Benchmarking.
Exhibit 1:
Industrial
Engineering
Benchmarking:
Raise the Bar,
Continually
Manufacturing
Processes
Theory of
Constraints :
Maximize
Throughput,
Leverage
Source: : Apparel Resource
Lean
Manufacturing :
Eliminate Waste,
Focus on Value
Six Sigma :
Reduce Variation,
Consistent
Operations
Apparel Outlook
A properly implemented lean system would be modeled around the following principles:
Waste Elimination 3 M and 5 S
Right processes for right results - no shortcuts, no deviations
Continuous process flow surface the problems
Pull systems avoid overproduction
Level out the workload avoid stress
Building a culture of stopping to fix problems get it right the first time
Standardised task foundation of improvement and empowerment
Visual controls no hidden problems
Value stream mapping - what is and what should be
Process flow and administrative analysis - reduction of non-value added works
KAIZEN continual improvement
Exhibit 2:
Just in Time
- Right Part, Right Amount, Right Time.
Takt-Time Planning, Continuous Flow
- Pull System
- Quick Changeover
- Integrated Logistics
People Selection
Common Goals
Suggestion Cross
Training
Continuous Improvement
Genchi Gembutsu
5 Whys
Waste Elimination
Problem Solving
Jidoka
- Andon
- Automatic Stops
- Error-Proofing
- In station Quality control
- Root Cause Analysis
10
Apparel Outlook
Exhibit 3:
Drum-BufferRope
Production
Planning
The Five
Focusing
Steps of Ongoing
Developments
Continuous Replenishment for Distribution is a consumptionbased replenishment approach that defines the location and
amount of the inventory both within the company and across
the supply.
Continuous
Replenishment for
Distribution
Theory of
Constraints
Thinking
Process- Problem
Solving
Techniques
Exhibit 4:
308537
23
66807
6210
12
230
3
5
Sigma level
3.4
4
6
Cost of Quality
Sigma level
Properly implemented SPC results in significant reduction in cost of quality and rework percentage,
enhanced consistency in processes and manufactured products, as well as increase in production though
improved process capability.
Apparel Outlook 11
1.2.5 Benchmarking
Exhibit 5:
Performance
nie
pa
Be
Good
anies
comp
ark
m
ch
m
co
Performance Gap
ents
porvm
uous im
ontin
with c
Time
1.3 Technology
Apparel manufacturing is traditionally considered a labour-intensive industry where technology has a limited role to
play. Rightly so, on a traditional view, where garments are churned out on a basic single needle lockstitch machine,
and there is no dearth of takers. A closer view, however, warrants our attention to changing dynamics in apparel
manufacturing. Supply chain maturity in recent times has been pushing manufacturers to deliver:
Consistently superior quality
Lower Prices
Sustainability and Consistency
Reliability
These deliverables place altogether different challenges on modern manufacturing. The load of expectation from
the two factors-other than manpower (technology and process)-becomes substantially high. To serve as a sustainable
supply base which delivers consistently superior quality, the focus needs to move to technology. Appropriate technology
is capable of significantly deskilling the manufacturing process, thereby reducing the reliance on manpower- both
numbers and skill-sets. A state-of-the-art manufacturing set-up with the right balance of re-engineering and automation,
supported with proper processes can easily reduce manpower requirement by 20% or more, along with improving
performance by lowering the dependence on skill-sets.
12
Apparel Outlook
1.3.1 Automation
The objective of automation is to achieve high yield with consistent quality while de-bottlenecking the critical operations
and offering a cushion against labour turnover, missing skill-sets and absenteeism.
Of course, automation needs to be implemented only after a thorough techno-commercial analysis of the parameters
of cost of production, compatibility, quality and reasonable flexibility. An investment in automation can be rendered
redundant if the nature of input or output is not aligned to its capability. For example, an automatic pocket setter cannot
be expected to work with check fabrics of inconsistent repeats and bowing, to create perfectly matched pockets! A runstitch machine requiring jigs is prohibitive if jigs are to be imported from Germany for every style change! In certain
cases, especially where flexibility depends on minor setups and jig changes, it may be important to evaluate internal
and local capabilities of jig making and the agility of changeover required to run the automates. The competence to
build flexibility into automation at lower cost and faster turnaround can be unique manufacturing value proposition.
Typically, automates are capable of delivering outputs at costs lower than manual operationsand consistent quality
comes free.
Automation helps to achieve the following objectives:
Exponential productivity
Consistent quality
Complete de-skilling
Reduction of manpower
Long term cost optimisation
Standardisation
Figure 2:
Figure 3:
Apparel Outlook 13
1.3.2 Re-Engineering
The objective of re-engineering is to achieve optimum yield at standard quality while de-bottlenecking the critical and
non-critical operations. Re-engineering means changing the original configuration of the machine in various ways
including:
Adding Folders: To aid the folding of the fabric part to be sewn, for de-skilling and consistency
Adding Guides: To provide a reference point to the operator, for de-skilling and consistency
Adding Fixtures: To aid the pick and dispose of parts, for handling optimisation and reduction of fatigue
Adding Bed Size: To aid the maneuvering of bigger garment parts, especially during assembly, for ease of handling
and consistency, leading to higher productivity and lower fatigue
Reducing Bed Size: To help speed up small parts operations by reducing work area, often accompanied with the
addition of a pick and dispose station for reduction in handling time Adding Pneumatic or Mechanical Movement
Devices: To automatically move parts after operation to a dispose station
Adding Stackers and Cutting Devices: Manual, mechanical, pneumatic stackers with or without cutting devices to
shrink handling time
Adding Pullers: Rollers, belt pullers or motorised pullers for de-skilling and quality consistency
Re-engineering of technology helps achieve the following objectives:
Higher productivity through reduction of handling
time
Consistent quality
maneuvering
by
standardising
Figure 4:
Glimpses of Re-Engineering
material
14
Apparel Outlook
2. Summing Up
We have deliberated in details the future models of people,
process and technology in an optimised manufacturing
setup. We may still believe that we have an option of
being correct, the reality is that the sooner we get into
correct ways, the better. The need of the hour is that we
bring these concepts into our existing and new setups,
and our factories start personifying the best practices:
Exhibit 6:
People
Processes
Technology
Stakeholder Value
Stakeholder
Employee
Customers
Competitive Cost
Effective
Productive
Correct
Social(CSR)
Contributing More
Consuming Less
Empowering
Apparel Outlook 15
Needless to say, such companies would be clock builders and not time-keepers. They will lead the way by being a model
for others to emulate. Through their implementation leadership, they would not only command a higher degree of
sustainability, but would also maximise shareholder wealth by creating sustainable customers and commanding better
prices for their superior output at a better than peers efficiency and lower per unit costs.
Apart from financial and operational edge, it would be less heavy on social resources. It would take lesser from the
society by using fewer resources per unit of output- machines, effort, time and place. It would be environmentally
greener with lesser emissions: it would generate lesser waste, heat and pollutants while consuming lesser power, water
and chemicals by increasing productivity per usage.
It would create sustainable value for employees by rewarding them for enhanced performance. It would create a system
to enable the delivery of extra-ordinary performance from ordinary people, thus personifying knowledge leadership.
It would meet its CSR objectives by enabling and empowering the people around to learn more, earn more and live
better.
The shareholder value will simply follow: higher returns per unit of capital employed,
sustainability through knowledge leadership and continuous out-performance, socioeconomic respect and acknowledgement for CSR endeavours.
16
Apparel Outlook
Developing Skills
for Employment in
Apparel Industry
SEAM (Skills for Employment in Apparel Manufacturing) is an initiative by the Ministry
of Rural Development (MoRD). SEAM has been conceptualised with the dual objectives
of helping the industry on one hand and the BPL families on the other. While the industry
is able to look forward to a sustained supply of appropriate manpower, the trainees can
look forward to a respectable and growth prone employment.
The garmenting sector would be the key driver of the employment in the textile sector. Major portion of the human
resource requirement will be for operators who have the adequate knowledge of sewing machine operations and
different types of seams and stitches. - A report by National Skill Development Corporation (NSDC) on Human
Resource and Skill Requirement of Textile and Clothing Sector
Apparel Outlook 17
Projects like SEAM solve the above problem by providing a platform to bridge the gap between the supply side and
the demand side for skilled manpower.
18
Apparel Outlook
Training Process
Training Content: The Implementing agency has to ensure
innovative content development with inputs from the industry
to ensure employability as per current industry practices. The
curriculum should preferably be designed jointly with prospective
employers. Course content and training should be developed and
imparted in local languages to ensure better absorption by BPL
youth who may not have exposure to English
Skill Sets: The objective of the program is to impart skills necessary
for regular employment, so that the initial wages are not less than
the prescribed minimum wages. In addition to technical skills, soft
skills are also to be imparted to beneficiaries to prepare them to
face transition challenges of moving from an agrarian backdrop to
the industrial environment
Training Partners: Partnership with training agencies and employers
who have the aptitude and capability to conduct training and
placement of the rural BPL youth (after certification acceptable to
the industry) is solicited
Course Duration: Preferably short duration of up to three months,
so that the opportunity cost of being away from productive work
opportunities during training period are minimised
Exhibit 1:
Certification and Assessment of Trainees: Independent certification and assessment by third party agencies acceptable
to the industry or employers is mandatory to ensure high quality standards and employment
Trainee Accommodation: Wherever necessary, boarding and lodging facilities are to be provided to the trainees by
the implementing agency, so that BPL youth in remote locations can be covered. In other cases, trainees are to be
provided with to and fro transport and meals
Mobilisation and Selection of Trainees: All the trainees in the age group of 18- 35 years with requisite aptitude
depending upon the trade or job requirements are to be selected from rural BPL families, as per the list maintained by
the District Rural Development Agencies (DRDAs) / State Government. The project implementing agency creates
appropriate awareness and publicity campaign in local electronic/print media and organises meetings especially in
SC, ST and minority pockets in rural areas for the selection of beneficiaries. Priority should be accorded to SC/ST
certificate holders, minorities and women heading rural BPL households, duly verified by the Panchayat/Block/
Tehsil functionary as BPL may be treated as sufficient for candidate selection by Implementing Agency/DRDA. The
implementing agency ensures that out of the total beneficiaries covered, a minimum of 50% will be from SC/ST.
Women and minority categories have to be accorded priority in selection of candidates, depending on demographic
profile and trade requirements
Preliminary Screening of Candidates: The trainees mobilised are put through an assessment process or other basic
screening tests to assess the need and aptitude that are fundamental to the trades in which training is to be imparted
and also to reduce mid course/post training dropout of candidates before placements
Apparel Outlook 19
Website: The implementing agency maintains a website with complete MIS for transparent access of status and
progress
Audio-Video training aids for better orientation and training of the operators
Soft skills manual for training of the operators on issues like health and hygiene, nutrition, change management and
factory disciplines
Benefits of SEAM
Generating employment for rural BPL youth
Reducing poverty Providing livelihood
Access to trained manpower for the Industry
Lower annual hiring cost to the Industry
Reduced Attrition & Absenteeism levels in the factory
In-house training center for future sustainability
Improved factory performance & work culture
Technopak is currently working on SEAM for both North and South India Regions.
Through SEAM, while the industry can look forward to a sustained supply of appropriate
manpower, the trainees can look forward to a respectable and growth prone employment.
It is indeed a balanced poverty alleviation effort by the MoRD, Government of India.
About Technopak
Indias leading management consulting firm with more than 20 years of experience in working with
organizations across consumer goods and services.
Founded on the principle of concept to commissioning, we partner our clients to identify their maximumvalue opportunities, provide solutions to their key challenges and help them create a robust and high
growth business models.
Ability to be the strategic advisors with customized solution during the ideation phase, implementation
guides through startup and a trusted advisor overall.
Drawing from the extensive experience of 200+ professionals, Technopak focuses on six major divisions,
which are Fashion & Textile, Retail & Consumer Goods, Healthcare, Education, Food & Agriculture and
Leisure & Tourism.
B u i l d i n g
T o m o r r o w
Planning, implementation and project management of plants, warehouses and entertainment centers with a
focus on modernization, process improvement, technical valuation, power & water audit and environmental
engineering.
www.arvana.in
Strategizing, planning and managing creation, development and growth of brands through a scientific,
transparent and process-driven methodology.
www.vertebrand.com
Sharad Mehra
Amit Gugnani
Vice President
amit.gugnani@technopak.com
Ashish Dhir
Arindam Saha
Website: www.technopak.com