CURRICULUM VITAE GABRIELA NANES

PERSONAL INFORMATION:
Gabriela Nanes
Birth Date: 12.03.1981
Social Status: unmarried
Address: Elev Stefanescu Stefan Street, No. 51, Bucharest, Romania
Phone: 0723654772
E-mail:arry981@yahoo.co.uk

PROFESSIONAL PROFILE
Public Relations&Event Designer - Muse Bistro
July 2013 August 2014
Culinary concept and place:
Muse Bistro was born out of Mirela Ivascu's passion for the culinary art
and healthy food, cooked with love, from natural and ecological
ingredients. In 2012, Mirela went to France, where she studied at the
academy of culinary arts, "Gastronomicom", in Cap D'Agde, and
afterwards, she spent 4 months working at a 4* restaurant hotel , near Lyon, where she has
concreted her internship. She came back to Romania to fulfill her dream ~ establishing a
friendly location, where she can prepare tasty and healthy food at an affordable price, for
everybody. A place where her guests can be spoiled by the gastronomical innovations, born
from her experience in playing with the taste, texture and color of the ingredients. Thus,
Muse Bistro came to life, in the summer of 2013 ~ the place where, the delicious taste of
healthy food, turned from dream to reality.
Muse is a place for friendship and socialization, where, among pendulums and mirrors, or in
the Summer Garden, you can spend quiet and relaxing moments, in a joyful atmosphere. At
Muse you will always find quality LIVE music, Thursday's AstroBar, with no joking around
like in the daily horoscope. You will also find society game evenings, funny theatrical
improvisation nights, delicious meals, while clinking glasses filled with good wine or
traditional Romanian home-made refreshments.
Responsibilities:
Creating a brand, a concept and a visual identity for the bistro.
Researching consumer markets, monitoring market trends and identifying potential areas
of focus
Generating names for new and existing products and services, coming up with ideas for
new packaging designs, including shape, size, colors, fonts and imagery
Creating and executing the graphic design, concept and and layouts for the menus,
presentation materials, event posters, covers and getting them ready for print.
Creating and executing the design and concept for the marketing materials, until the
printing phase: fidelity cards, Feedback Forms, flyers for events and campaigns
announcements
Overseeing and executing the production of newspaper and magazine advertisements,
direct mail packs, email campaigns/newsletters

Choose a job you love, and you will never have to work a day in your life.
Confucius

CURRICULUM VITAE GABRIELA NANES

Booking bands, singers and actors, for special evening and week-end events. Designing
the posters, communicating the venues to the promo partners, social media and adding
them on the website.
Booking the sound technician when needed for the events.
Administering the website in order to be up to date with all the campaigns, menu
changes, special offers or events.
Developing internal communications that keep employees informed of the bistro's
activities, campaigns, discounts, offers and events.
Registering reservations received by e-mail or telephone and performing a feedback
follow-up in order to obtain some contact details to use in further campaigns and offers
announcements by e-mail or sms.
Planning and implementing publicity strategies and campaigns writing and producing
presentations, dealing with enquiries from the clients, the press, and related organizations
Providing clients with information about new promotional opportunities and current PR
campaigns progress
Constantly checking and analyzing media coverage
Recommendation:
Ivascu Mirela Oana - Chef and Manager

Sales Account Manager TNT Romania

October 2006 Present (6 years 9 months)

Company activity field:

The company is an international leading name in the field of logistics and transportation
services (www.tnt.com). It provides on-demand time-definite and day-certain door to door
delivery services for documents, parcels and freight.
Established in 1946 TNT Express is now a global integrator and offers a range of unique
international express delivery services between more than two hundred countries.
With more than 48,000 people and a fleet of 43 jet freighter aircraft, TNT numbers 19,000
road vehicles organized by a worldwide network of nearly 900 company owned depots.
TNT Express provides the fastest and most reliable door to door transit times in the
industry.
Responsibilities:
gaining new customers as well as maintaining and developing existing business within a
defined geographic territory
using the information on given sales system, phone prospective and existing customers,
advise them of the company services and book an appointment for the Field Sales Executive
to visit them.
create openings for Field Sales Executive with customers and plan their call routes.
design suitable quotes, solutions and rate cards for the customers, according to their
traffic profile and needs.
work with computerized sales systems, maintaining the designated territory portfolio
through a personalized database.
2

Choose a job you love, and you will never have to work a day in your life.
Confucius

CURRICULUM VITAE GABRIELA NANES

constantly update the database with comments and information about the customers.
organize my own workload and that of my Field Sales Executive
meet and exceed the team sales targets and KPIs.
cooperate with the Operations, Special Services and Customer Services Departments in
order to offer customers competitive and personalized solutions.
perform curtsey calls to existing customers to improve customer loyalty / retention
Recommendation:
Liviu Pestrea Sales Manager

Groups and Events Coordinator Hotel Novotel

June 2006 October 2006 (5 months)
Company activity field:
4* Hotel belonging to the Accor Hotels Group (www.novotel.com)
It has 258 rooms, 6 conference rooms.
200 employees
Responsibilities:
I was in charge of handling all corporate and agency requests from the moment of the
enquiry till the day of the actual event.
I received the requests either as a lead from my colleagues from the Sales Department or
directly from the client.
I invited the clients at the hotel for site inspections, I competed with the other
competitors (regarding the price offers and presentation of the hotel services) in order to
attract the event at Novotel.
I settled the details with the client, collaborated closely with the banqueting department,
operate the accommodation and the other requested services and in the day of the event I
gave the control to the Front Office and the Banqueting Department.
Recommendation:
Frederik Deman - Sales and Marketing Director

Travel Account Manager - Roddia

May 2005 March 2006 (11 months)
Company activity field:
Insight Solution Services is a company that created and designed two brands
based on their domain of activity.
These two are: Incentive Insight - that sales the concept and
implementation of the non - cash incentive ideas and Romania Insight, which
is a tour operator specialized in all incoming activities, incentive and leisure groups to
Romania. Its main goal is to offer tourists visiting Romania, innovative and memorable
experiences at high standards.
At the moment it has only 8 employees, being new on the market.
3

Choose a job you love, and you will never have to work a day in your life.
Confucius

CURRICULUM VITAE GABRIELA NANES

Responsibilities:
Romania Insight
First step: Creating and improving a database necessary for developing a tourist activity
(contracts with the hotels, agencies, etc)
Second step: Creating the offer of our agency, building the site, the brochure and the
concept
Last Step: Evolving the marketing process with the potential partners abroad
Incentive Insight
- Designing and selling personalized incentive solutions for different companies.
- Constantly searching and establishing new cooperation with new partners, suppliers, and,
especially, clients. Also, maintaining this cooperation.
- Finding new ideas for the company offers and policy, participating with suggestions for
keeping our clients and gaining new ones.
- Administrating the company's site and, monthly, updating and sending the company's
Newsletter.
Recommendation:
Iulia Sirbu General Manager

Front Desk Shift Leader - Ibis Hotel-North Bucharest Station

June 2001 May 2005 (4 years)
Company activity field:
Ibis Hotel belongs to a vast and well known French hotel chain, named
Accor. The chain enumerates more than 4000 hotels in 90 countries
worldwide, adapted to all customers class, starting with low (1*)
categories, ending with high (4-5*) standards.
Ibis hotels (700 hotels world over) are included into the category of 2* on the international
level and 3* according to the Romanian hotel classifications. This hotels refer mostly to the
business class customers, passer-by's and medium wealthy teenagers. They are ideal to
groups and large manifestations due to their large capacity and business equipment. Ibis
Bucharest has 250 rooms, 5 conference rooms of different capacities, a restaurant of the
type "bistro" and a 24h bar. The management is a typical French economic one, based on
the smallest number of employees (80-100people) with a great rate of exploitation for profit
sake.
Responsibilities:
As a shift leader, my basic responsibilities were to assure the discipline and obey the hotel's
internal policy and rules, together with the other receptionists. I had to, constantly,
supervise and correct (if necessary) the other's activity. In the same time, I had to maintain
a pleasant and calm atmosphere in my department which was very important in our team
work.

Choose a job you love, and you will never have to work a day in your life.
Confucius

CURRICULUM VITAE GABRIELA NANES

I had to assure an accurate and concrete communication between the Front Office
Department and also the other departments, as well as with the superiors, in order to
obtain the highest quality of services that our standard provides for the customers.
During the night shifts: I checked and corrected (if necessary) the entire activity of my
colleagues during the day shifts, count and register the hotel cashiers. I checked and
counted all the money charged in the current day and released legal documents for them. I
stored and printed the daily reports and present them to the afferent departments; in one
word, I executed the Night Audit Hotel Cashier procedures.
I evaluated and calculated the commissions stipulated in the contracts with several
agencies.
Recommendation:
The Hotel Manager - Ioan David
The Front Office Manager - Camelia Cristea

STUDY AND EDUCATION

Studies:
1996 - 2000
2000 2004

The romanian-english high-school "George Cosbuc", in

Bucharest
The Foreign Languages and Literatures at "The Christian
University Dimitrie Cantemir", in Bucharest

COURSES, CERTIFICATES AND AWARDS:

Hotel Receptionist Course, at T.H.R. Consulting Group, approved by the Ministry of Tourism
and Transpotation
Italian Course, at T.H.R. Consulting Group, approved by the Ministry of Tourism and
Transportation
Management in Tourism course, at T.H.R. Consulting Group, approved by the Ministry of
Tourism and Transportation
English - advanced, French - medium, Italian - medium
PC Skills: Windows 98/2000,Microsoft Office,Fidelio 6.2 and 7, Outlook, Adobe Photoshop

OTHERS:
Hobbies:
-

photography, fashion and interior design, writing, music, photo manipulation (web
design at a basic level), movies, traveling

TO BE CONTINUED

Choose a job you love, and you will never have to work a day in your life.
Confucius