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LGE Internal Use Only

Service Manual

All-in-one
22V240 Series
REV. 07
Copyright 2014 LG Electronics, Digital Mate Co., Ltd .
All rights reserved. No part of this manual may be used, copied,
reproduced, modified, distributed, displayed, stored in a retrieval
system, or transmitted in any form by any Means (electronic,
photocopying, recording or otherwise), without the Prior written
authorization of LG Electronics.

2014. 09. 18
Retention period until : 2018-02

Contents
1

Service information

Explode view

Important service information

Safety notices

Safety information

Laser compliance statement

Backup (Standby) RTC battery safety information

Read this first

2
Name of Each Part

3
System information
12 Specification
13

System Block Diagram

14

Using Hot Keys

16

BIOS Flash

18

Check Secure Boot

19

BIOS Setup

28

Using LG Recovery Center

32

Recovering from Boot Failure

34

Backup and Restore Security Platform Data

4
Symptom-to-part index
37

Power system checkout

39

LCD-related symptoms

40

Indeterminate problems

5
Removing and replacing a part (FRU)

6
Part lists

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

Service information
Appears in the case of noncompliance with the instruction that may cause minor damage to the body or
the machine.

! WARNING

Appears in the case of noncompliance with the instruction that may cause serious physical damage or
fatal injuries.

NOTE

Indicates that the following information is added to help the user utilize the machine more conveniently.

Important service information


Strategy for replacing parts (FRU-Field Replaceable Units)
yy

BEFORE REPLACING PARTS

yyMake sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this

Use the following strategy to prevent unnecessary expense for replacing and servicing parts

1 If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the original part before you continue.
2 Some computers have both a processor board and system board. If you are instructed to replace either the processor board or the system
board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

3 If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the error. Before replacing the adapter or
device, remove the parts (FRUs), one by one, to see if the symptoms change. Replace only the part that changed the symptoms.

! CAUTION
yyThe BIOS configuration on the computer you are servicing may have been customized.
Running Automatic Configuration my alter the settings. Note the current configuration settings;
then, when service has been completed, verify that those settings remain in effect.

Strategy for replacing a hard-disk drive


You have to get a Users approval before formatting or replacing a hard-disk drive. You must let the User know that the user is responsible for the loss
data

! CAUTION
yyThe drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying,
saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

1
Service information

! CAUTION

Service information

Safety notices
! WARNING
1
Service information

yyBefore the computer is powered-on after part (FRU) replacement, make sure all screws, springs, and other small parts are in place and are not left loose
inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.

! WARNING
yysome standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water,
or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an
incorrect battery can result in ignition or explosion of the battery

! WARNING
yyThe battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
Use of an incorrect battery can result in ignition or explosion of the battery.

! WARNING
yyIf the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately was the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the fluid are present after washing.

! WARNING
yyTo avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.

! WARNING
yyThough the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.

! WARNING
yyBefore removing any part (FRU), turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any
interconnecting cables.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

Safety information
General safety
1
Service information

Follow these rules to ensure general safety


yyObserve good housekeeping in the area of the machines during and after maintenance.
yyWhen lifting any heavy object
1 Ensure you can stand safely without slipping.
2 Distribute the weight of the object equally between your feet.
3 Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4 Lift by standing or by pushing up with your leg muscles
(This action removes the strain from the muscles in your back.)
yyDo not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you.
yyDo not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
yyBefore you start the machine, ensure that other service representatives and the customers personnel are not in a hazardous position.
yyPlace removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.
yyKeep your tool box away from walk areas so that other people will not trip over it.
yyDo not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows.
If your hair is long, fasten it.
yyInsert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters(3 inches) from the end.
yyDo not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing.
yyWear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that
might be hazardous to your eyes.
yyAfter service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.
yyReinstall all covers correctly before returning the machine to the customer.

! CAUTION
yyMetal objects are good electrical conductors.

Electrical safety
Observe the following rules when working on electrical equipment.

! IMPORTANT
yyUse only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with
live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic
discharges. Do not use this type of mat to protect yourself from electrical shock.

yyFind the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet. If an electrical accident occurs, you can then
operate the switch or unplug the power cord quickly.
yyDo not work alone under hazardous conditions or near equipment that has hazardous voltages.
yyDisconnect all power before
1 Performing a mechanical inspection
2 Working near power supplies
3 Removing or installing main units
yyBefore you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power
Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

to the machine and to lock the wall box in the off position.
yyIf you need to work on a machine that has exposed electrical circuits, observe the following precautions : Ensure that another person, familiar with the
power-off controls, is near you.

! CAUTION

Service information

yyAnother person must be there to switch off the power, if necessary.


yyUse only one hand when working with powered-on electrical equipment. Keep the other hand in your pocket or behind your back

! CAUTION
yyAn electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from through your body.
yyWhen using testers, set the controls correctly and use the approved probe leads and accessories for that tester
yyStand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.
yyObserve the special safety precautions when you work with very high voltages. These instructions are in the safety sections of maintenance information.
Use extreme care when measuring high voltages.
yyRegularly inspect and maintain your electrical hand tools for safe operational condition.
yyDo not use worn or broken tools and testers.
yyNever assume that power has been disconnected from a circuit. First check that it has been powered off.
yyAlways look carefully for possible hazards in your work area. Examples of these hazards are moist floors, non-grounded power extension cables, power
surges, and missing safety grounds.
yyDo not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive such touching can cause personal injury
and machine damage.
yyDo not service the following parts with the power on when they are removed from their normal operating places in a machine.
1 Power supply units
2 Pumps
3 Blowers and fans
4 Motorgenerators
and similar units. (This practice ensure correct grounding of the units.)
yyIf an electrical accident occurs
1 Use caution ; do not become a victim of yourself.
2 Switch off power.
3 Send another person to get medical aid.

Safety inspection guide


The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required
safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment
to identify potential safety hazards due to attachment of non-LG features or options not covered by this inspection guide. If any unsafe conditions are
present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
yyConsider these conditions and the safety hazards they present
1 Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatalelectrical shock)
2 Mechanical hazards, such as loose or missing hardware
Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

yy Checklist
1 Check exterior covers for damage (loose, broken, or sharp edges)
2 Power off the computer. Disconnect the power cord.

3 Check the power cord for :


external ground pin and frame ground.

b The power cord should be the type specified in the parts list.
c Insulation must not be frayed or worn.
4 Check the power cord for :
5 Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG alterations.
6 Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke
damage.
7 Check for worn, frayed, or pinched cables.
8 Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.

Handling devices that are sensitive to electrostatic discharge


Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can
occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the
work mat, and the person handling the part are all at the same charge.

yy

NOTE

yyUse product-specific ESD procedures when they exceed the requirements noted here.
yyMake sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.

yyWhen handling ESD-sensitive parts :


1 Keep the parts in protective packages until they are inserted into the product.
2 Wear a grounded wrist strap against your skin to eliminate static on your body.
3 Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing a wrist strap.
4 Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive
devices.
5 Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement.
yy

NOTE

yyThe use of a grounding system is desirable but not required to protect against ESD damage.

a Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground.
b Use an ESD ground or reference point when working on a double-insulated or battery-operated system. You can use coax or connectoroutside shells on these systems.

c Use the round ground-prong of the AC plug on AC-operated computers.

Grounding requirements
Electrical grounding of the computers is required for operator safety and correct system function.
Proper grounding of the electrical outlet can be verified by a certified electrician.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

a A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 or less between the

Service information

Laser compliance statement


When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :

! CAUTION

Service information

yyUse of controls or adjustments or performance of procedures other than those specified here in might result in hazardous radiation exposure.

Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure to hazardous laser radiation.
There are no serviceable parts inside those drives. Do not open

! CAUTION
yyEmits visible and invisible laser radiation when open. Do not stare into the beam , do not view directly with optical instruments, and avoid direct
exposure to the bean.

Backup (Standby) RTC battery safety information


When replacing or disposing of the backup (standby) RTC battery, note the following :

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

Read this first


Before you go to the checkout guide, be sure to read this section.
yy

IMPORTANT NOTE

yyRead the entire FRU removal and replacement page before replacing any FRU.
yyUse new nylon-coated screws when you replace FRUs.
yyBe extremely careful during such write operations as copying, saving, formatting.
Drives in the computer that you are servicing sequence might have been altered. If you selected an incorrect drive, data or programs might be
overwritten.
yyReplace FRUs only for the correct mode.
yyWhen you replace a FRU, make sure the model of the machine and the FRU part number are correct by referring to the FRU parts list.
yyA FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a
hard ware defect, such as cosmic radiation, electrostatic discharge, or software errors.
yyConsider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not
recur, do not replace the FRU.
yyBe careful not to replace a non-defective FRU.

What to do first
You must fill out the record form first. During the warranty period, the customer may be responsible for repair costs if the computer damage wascaused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. The following list
provides some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress
beyond normal use. Before checking problems with computer, determine whether the damage is covered under the warranty by referring to the
following :
The followings are not covered under warranty :
yyCD panel cracked from the application of excessive force or from being dropped
yyScratched (cosmetic) parts
yyDistortion, deformation, or discoloration of the cosmetic parts
yyCracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive force
yyDamage caused by liquid spilled into system
yyDamage caused by improper insertion of a PC Card or the installation of an incompatible card
yyDamage caused foreign material in the diskette drive
yyDiskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette with multiple labels
yyDamaged or bent diskette eject button
yyFusses blown by attachment of a non-supported device
yyForgotten computer password (making the computer unusable)
yySticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage caused by non-warranted activities :
yyMissing parts might be a symptom of unauthorized service or modification.
yyIf the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or dropped.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Service information

yyOnly trained personnel certified by LG should service the computer.

10

Name of Each Part

Name of Each Part


Right View
2
Name of Each Part

Rear View

1 Microphone Port
2 Headphone Port
3 USB port (USB 3.0)*
4 Built-in Microphone
5 Multi-card Slot
6 Power Button
7 Vent
8 Built-in Speakers
9 Service Port
Disabled when USB is connected.

10 USB Port (USB 2.0)


11 LAN Port
12 Power Port
13 Security Keyhole (Kensington Security Slot)
yyDevices that are not authorized with USB 3.0 may not operate normally when connected to the USB 3.0port.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Name of Each Part

11

! CAUTION
yySome external digital device that consumes much power (e.g. external ODD or HDD) may not be supported by the USB / micro USB port. If this is the
case, you must use the Y-type cable or external power source to supply the power needed to the digital device.

2
Name of Each Part

Front View

1 Web Camera
2 Webcam status lamp
3 Power Lamp

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

12

System information

System information
Specification
3
System information

Display
yy54.6 cm IPS LCD

CPU
yyIntel Pentium / Celeron processor
yyThe CPU differs depending on model type and cannot be replaced by the user.

Graphics
yyIntelHD Graphics
yyWhen processing large graphic data like 3D graphics. it utilizes dynamically allocated shared graphics memory. The size of the allocated memory depends
on the system memory size.

System Memory
yyDDR3L SODIMM
yyThe maximum capacity of the main board is 4 GB (4,096 MB).
yyMemory of 3 GB or more is supported only in a 64-bit O/S.
yyThe memory specifications may differ depending on the model.

Storage device
yy6.35 cm SATA3 Hard Disk Drive
yy(Operating Mode: SATA2)

Bluetooth
yyBluetooth 4.0 + LE
yyIf you connect to Bluetooth device and wireless LAN at the same time, the system may become slow.
yyIn order to use Bluetooth 4.0, the device you want to connect to should support Bluetooth 4.0.

Wireless LAN
yyIntel3160NGW
yyManufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference.

Web Camera
yyHD Web Camera

LAN
yyREALTEK Gigabit LAN

Product Weight
yyApprox. 4.5 kg

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

PAGE 27
28

PAGE 30

PAGE 31

V1.0S, V1.35S
V1.8S, V3S
V5S, V5

CPU_CORE
GFX_CORE

PAGE 29
V1.0A
V1.8A, V1.05S

V_SM, VTT PAGE


V1.2A, V1.5S

V3A, V5A

System information

PAGE 21

Bay Trail-M
SoC

eDP

PCIE2

PAGE 11,12

DDR3L
SODIMM 1
1600 MT/S

3G/s

SUB BD

PAGE 23

PAGE 23

PAGE 23

PAGE 21

PAGE 33

iSSD (Reserve)

3G/s

SATA HDD

USB2 P3

USB2.0

USB2 P3

USB2.0

USB2 P1

USB2.0

USB3 P0
USB2 P0

USB3.0

PAGE 13

DP to LVDS IC

V_SM V_SM_VTT_S

SUB BD

RTS5209

CARD READER

SATA

SATA

USB2.0

USB3.0

HDMI

5G/s per port

PAGE 2 - 10

25x27 FCBGA

CPU_CORE
VGFX_CORE
V_SM
V3A
V1.8A
V1.2A
V1.0A
V3S
V1.8S
V1.5S
V1.35S
V1.05S

PCIE 2.0

WLAN
PAGE 20

LAN
PCIE1

NGFF TYPE
PAGE 19

RTL8111F

LPC

SPI

AZALIA
HD_AUDIO

PCIE0

22V240 BLOCK DIAGRAM


SUB BD

INT. SPK

PAGE 18

AUDIO AMP

ALC269Q

AUDIO CODEC
PAGE 17

PAGE 25

H/P
SUB BD

EC
MEC1310

8MB

SPI Flash ROM

EXT MIC
SUB BD

PAGE 15

LED Drive IC

PAGE 14

LCD CONN

0.3

LVDS

PAGE 16

HDMI CONN

PAGE 22

Webcam

USB2 P1

PAGE 20

Bluetooth

PAGE 23

USB2.0

USB2 P1

USB2 P1

PAGE 23

USB2.0

PAGE 23

USB2.0

USB2 P2

USB3 P1

PAGE 23

USB2.0

USB3 P2

REV

22V240 main board


BLOCK DIAGRAM

PC Division

xxxx

LG Electronics Inc

PART NO

TITLE

SHEET

of 34

2013.9.12

DATE

A4

LGE Internal Use Only

Copyright2014 LG Electronics Co., Ltd.

13
System information

System Block Diagram

14

System information

Using Hot Keys


You can use hot keys as shown below to perform various functions.

3
System information

Fn + F5

Search Hot Key

Fn + F6

Calculation Hot Key

Fn + F7

Internet Explorer Hot Key

Fn + F9

Turns down the volume.

Fn + F10

Stops or plays media.

Fn + F11

Mutes the volume.

Fn + F12

Turns up the volume.

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LGE Internal Use Only

System information

15

Operation Status Lamps


The system status indicators show the status of the computer

3
System information

1 Power Lamp
yyOn (red): The system is turned off.
yyOn(white): The system is turned on.
yyBlinking (white): When the system is in the sleep mode
yyOff: The AC adapter is not connected.
Do not turn off the power forcibly while the power lamp is on or blinking. Otherwise, the disk or its data may get damaged.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

16

System information

BIOS Flash
3
System information

You Can update BIOS using USB Device (FDD/USB Memory) Because this system is not equipped with any USB Device, you have to use an external
USB Device for a BIOS update. If you enter Setup from Windows 8 system, you need to restart the system instead of exiting it.
To boot into DOS, you must disable Secure Boot option. To boot from a USB device, use [Fn+2] key to move the USB device to the top of the list in
Boot menu after entering BIOS Setup, or press [Fn+10] key to display Boot menu while the LG logo is being displayed, and the select a device you
want to use.
yyDOS Mode Flash sequence is as follows.

1 "DOS system files" copy on the diskette and prepare the bootable USB device. (FDD / USB Memory)
2 After BIOS Flash files decompress, the decompressed files copy to a USB device.
3 Connect the USB Device for USB Port.
4 In Windows 8, select Restart.
5 Press [Fn+2] Key while the "LG LOGO" appears.
6 In Security menu, go to Secure Boot Configuration.
Check if the UEFI Secure Boot option is set to Enabled. If enabled, set the Secure Boot option to "OFF" and press [Fn+10] to save the changed
BIOS Setup.

7 After saving and re-boot, press [Fn +10] key.


USB device select at priority after you select USB Device on the boot menu.

8 Boot up to DOS using the USB memory.


Type in the batch file and press Enter to flash the BIOS.

9 When flashing completes, the system will automatically reboot.

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System information

17

10 Press [Fn+2] to enter Setup and check if:


yyBIOS Version has been updated properly,
yyIn Security, in Secure Boot Configuration," Secure Boot values are right.

! CAUTION

System information

yyFor details, refer to [Check Secure Boot].

11 It selects the : Load Optimized Defaults on the Exit menu or [Fn+9] Key and it summons a BIOS settings at initial value.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

18

System information

Check Secure Boot


The product should be delivered to the use with Secure Boot enabled.

Secure Boot may be disabled under the following circumstances:

System information

1 SPI ROM has bee replaced.


2 Secure Boot Option has been disable for DOS booting.
3 The product does not come with Windows 8 (FreeDOS, Windows XP or Windows 7, etc.)
yyYou can enable Secure Boot by using one of the following methods.

1 Enter BIOS Setup and, in Security, go to Secure Boot Configuration.


2 At the top of the screen, see if both UEFI Secure Boot and Protected Signatures are enabled in gray.
yy UEFI Secure Boot : Disabled / Protected Signatures : If enabled, enable Secure Boot Option.
yy UEFI Secure Boot : Disabled / Protected Signatures : If disabled, run Reset to Manufacturing Default (warning message: select Yes) and then
enable Secure Boot Option.

3 In Exit, select Exit Saving Changes or press [Fn+10] to save the values and exit BIOS Setup.
4 Upon the system rebooting, enter BIOS Setup again and check if Secure Boot has the values in the following figure. (Check UEFI Secure Boot,
Protected Signatures, CertNames and Secure Boot Option.)

Copyright2014 LG Electronics Co., Ltd.

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System information

19

BIOS Setup
BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and check the configurations during startup. Use the BIOS
Setup Utility to change and save the system environment, hardware configurations, power saving mode, etc.

System information

Open the BIOS Setup Utility in the following situations :


yyto change the BIOS setup
yysystem configuration error occurs
yyto change the boot order
yyto set/change a password
yyDowngrading from Windows 8 to Windows 7 (SecureBoot Disable)

1 In Windows 8, select Restart.


2 Once the system restarts and LG Logo appears, press [Fn+2] key. The booting speed is faster than the existing models. Youd better press it as
soon as the system restarts.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

20 System information

Main menu

3
System information

yyProduct Name
This shows the Product Name.
yyBIOS Version
This shows the Version of BIOS.
yyKBC Version
This shows the Keyboard firmware Version.
yyUUID Number
This is for display only. This shows the UUID.
yyProcessor Type
This shows the type of CPU.
yyProcessor Speed
This shows the speed of CPU.
yySystem Memory Speed
This shows the speed of the memory card.
yyL2 Cache RAM
This shows the size of L2 Cache RAM for the CPU.
yyTotal Memory
This shows size of system memory.
yySystem Date / Time
Drag the Date or Time button to change the system date/time.
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LGE Internal Use Only

System information

21

yySATA 0
This shows SATA HDD information.

3
System information

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

22 System information

Advanced menu

3
System information

yyUSB Legacy Support


Set whether or not to support the USB Legacy.
yyUEFI Boot
If you disable this, Windows 8 cannot use it.
yyLegacy OS Boot
Set whether to use an existing OS rather than EFI (Extensible Firmware Interface).
yyPXE LAN
Allows you to boot the system via LAN.
yyxHCI Mode
The abbreviation for Extensible Host Controller Interface is offering for USB 3.0, change the mode of USB 3.0 in XHCI .
yySATA Interface
Determines the type of interface to be used with a SATA device. (IDE devices are not supported anymore.)
yyBattery Charge Stop Percentage
Set to charge the Battery . 80% is protected mode for the battery life , Maximum is a mode that maximize used time of battery. Default is the standard
and charge a battery to 100%.
yyFan Mode Control
When it is Off, the fan does not run at low temperatures. When it is On, the fan always runs. (Default: On)
yyFn Key Setup
Sets the Fn keys to be unavailable, available all the time, or available only when pressed for a certain duration.

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LGE Internal Use Only

System information

23

yyFN Key & Ctrl Key Exchange


This swaps Fn and with Ctrl keys.
yyRTC WakeUp from S4

Configures the system to wake up from hibernation at a certain time using the RTC Timer.

System information

yyWake On Lan
Determines whether or not to wake up the system in S4/S5 modes using LAN.
yyNo Execute Mode Mem Protection
Set if it is used a prevention function or not Data Execution Prevention of Windows XP SP2.
(DEP: Technology examining memory additionally to prevent execution of malignant code in the system)
Intel provide XD (eXecute Disable bit) that architecture is compatibility with DEP as a standard.
yyIntel Virtualization Technology
Set Intel Virtualization Technology.
yyIntel HT Technology
Set Intel HT Technology.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

24 System information

Security menu

3
System information

yySet Supervisor Password


Set Supervisor Password.
yySet User Password
Set User Password.
yyPassword on boot
Set whether or not to use the Password on boot.
yySet SSD Password
Set the SSD password.
yySet HDD Password
Set the HDD password.
yyUEFI Secure Boot
Check if the UEFI Secure Boot option is set to Enabled.
yyProtected Signatures
You can set the Secure Boot option to Enabled only if the Secure Boot option is set to Enable (User Mode).
yySecure Boot Option
Select On to enable Secure Boot (only when Protected Signatures is Enabled; user mode).
Select Off to disable Secure Boot. (Default: On)
yyReset to Default
Reset the Protected Signatures option to Enable (User Mode) if it is Disabeld (Setup Mode)

Copyright2014 LG Electronics Co., Ltd.

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System information

25

yyChange to Customization
Set the Protected Signatures option to Disabled (Setup Mode). Once you do so, the Secure Boot option stays Disabled until you click the Reset to Default
option.

3
System information

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26 System information

Boot menu

3
System information

yyEdit Boot Order


To change the booting order of the system, drag the decive icons up or down.

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System information

27

Exit menu
3
System information

yyExit Saving Changes


Select Exit Saving Changes to save new setup information in CMOS RAM. CMOS RAM stores the information using the backup battery; therefore, the
information will not be lost when the computer is turned off.
yyExit Discarding Changes
Select Exit Discarding Changes to discard new setup information. If you made changes to items other than date, time, and passwords, the Setup Warning
asks you to save the new configurations. Select Yes and press Enter to save the new configuration.
yyLoad Setup Defaults
Select Load Setup Defaults to change the setup information to the factory default settings. If you select Load Setup Defaults or press [F9], Setup
Confirmation asks you to confirm your selection. Press Yes to load setup defaults.
yyLoad Optimized Defaults
This changes the parameters in the Setup menu to the factory default settings. When it is selected or [F9] key is pressed, the confirmation message
appears. Click [Yes] to change the settings.
yyDiscard Changes
This returns to the factory default settings for each parameter in the Setup menu.
yySave Changes
Save change value.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

28 System information

Using LG Recovery Center


3

If the system has an error, you can use WindowsLG Recovery Center to use the Windows 8.1s recovery function to recover or restore the system to its
initial pre-purchase state.

System information

yy

NOTE

yyLG Recovery Center uses Windows 8.1's restore function.


yyFor more information about Windows 8.1 recovery, refer to [Windows Help and Support].

! CAUTION
yyIf you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function
may not work.

Click the [

] icon in Desktop to run LG Recovery Center.

1 PC Recovery: Recovers the PC without losing any personal files.

! CAUTION
yyPC settings are reset to default and any user-installed software will be deleted.

2 PC Initialization: Removes all items from the system and restores the system to its initial pre-purchase state.

! CAUTION
yyAll data is lost during the initialization, so you must backup all critical data in advance.
yyIt may take about 5 hours or longer depending on the system conditions.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

System information

29

3
System information

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30 System information

3 Creating Recovery Drive: You can create a recovery drive in Windows as a precaution against a system failure that prevents you from entering
the operating system, or any other severe system issues.

a When the following screen appears, select [Copy the PC's recovery partition to the recovery drive.] and click [Next].
3
System information

b When the following screen appears, select the USB flash drive and click [Next].

! CAUTION
yyThis process deletes all the data on the storage device designated as a recovery drive. Make sure to back up its data in advance.

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31

c Once the storage device is ready, click [Finish] to create a recovery drive.

! CAUTION
yySelect [Remove the Recovery Partition] while creating a recovery drive to remove the recovery partition in the PC.
yyOnce the recovery partition is removed, you cannot use the recovery function of the PC. You can only recover the system using the recovery media.

3
System information

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32 System information

Recovering from Boot Failure


If booting is impossible due to a serious error with the system, you can recover the system through LG Recovery Center RE.

3
System information

! CAUTION
yyIf you have deleted the restoration data in the protected area of the hard disk, or have arbitrarily installed another operating system, the restore function
may not work.

Using LG Recovery Center RE

! CAUTION
yyAll data may be lost when the factory reset is performed, so you must backup all critical data in advance.

1 Turn on the computer and click [F11].


2 When the [Select Language] screen appears, select [Korean] or [English] as you wish.

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System information

33

3 When the following screen appears, select the [Agree] button and then click the Next button.
yyFor recovery, the power adapter must be connected. Connect the system power and then recover the system.

3
System information

4 When the factory reset has been completed as shown in the following figure, click the [Complete] button and then restart the system.

Recover by Using Recovery Drive


If it is impossible to recover by using [F11], you can recover the system through a recovery drive.
To recover by using a recovery drive, you must have the recovery drive made through LG Recovery Center [Create Recovery Drive].

1
2
3
4
5

Connect the recovery drive to the USB port of the computer.


Turn on the computer and click [F10].
When the screen for selecting the boot device appears, select the connected recovery drive and click [Enter].
Select the [Troubleshooting] menu.
Select the item you want and recover the system following the instructions.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

34 System information

Backup and Restore Security Platform Data


3

Security Platform Backup includes all data required in case of emergency. After a hardware or storage media failure or a Trusted Platform Module
failure, Security Platform Restoration reestablishes access to Security Platform Features for all users.

System information

In addition you can backup and restore your Personal Secure Drive data. Data from other applications using the Security Platform Solution (e.g. Secure
e-mail) is not included in Security Platform backup.

Backup scope
Security Platform backup comprises the following data:
Security Platform Credentials and Settings
Backup Contents

A copy of the user-specific credentials and settings which are stored on the Security Platform.

Purpose

Restoration of user-specific credentials and settings after a hardware or storage media failure.
Otherwise users could not access Security Platform Features anymore and user data would be lost.

Archives

yy Automatically written Backup Archive (System Backup Archive, e.g. file SPSystemBackup.xml and
folder SPSystemBackup): Set up by Security Platform Administrator. Contains credentials and settings
of all Security Platform Users (for one or multiple Security Platform computers). Also contains computer
identification and user identification, which are used to match computers and users during the restoration
process.
yy Manually written Backup Archive (e.g. SPBackupArchive.xml): Created by Security Platform User. Contains
credentials and settings of one Security Platform User(for one Security Platform computer). Also contains
computer identification and user identification, which are used to match computer and user during the
restoration process.

Emergency Recovery
Backup Contents

All Security Platform Basic User Keys, encrypted specifically for Emergency Recovery.

Purpose

Re-encryption of all Basic User Keys after a Trusted Platform Module failure. In this case a new Security Platform
has to be set up and a new owner key is created. Emergency Recovery allows the re-encryption of Basic User
Keys from the old owner key to the new one. Otherwise users could not access Security Platform Features
anymore and user data would be lost.

Archives

yy Emergency Recovery data is included in automatically written Backup Archives.


yy Emergency Recovery Token (e.g. SPEmRecToken.xml): Created by Security Platform Administrator.
Protected with a dedicated password. Is required for a restoration of Emergency Recovery data.

Personal Secure Drive


Backup Contents

A copy of the PSD encrypted data and configuration settings.

Purpose

yy Restoration of PSD encrypted data and configuration settings after a hardware or storage media failure.
Otherwise users could not decrypt their PSD data anymore.
Notes:
yy In contrast to the PSD Backup, standard hard disk backup tools produce unencrypted backups.
yy Lost PSD credentials can only be restored via Personal Secure Drive Recovery.

Archives

yy PSD configuration settings are included in both automatically written Backup Archives and manually
written Backup Archives.
yy PSD backup file (e.g. SpPSDBackup.fsb): A backup copy of the PSD image file may be created during a
Security Platform User's manual backup.

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35

Restoration Cases
Depending on the type of emergency there are different restoration cases

Affected Restoration Scope

Broken hard disk or lost data

Security Platform Credentials and Settings, Personal Secure Drive

New Trusted Platform Module

Emergency Recovery

New Security Platform to be


initialized

Emergency Recovery, Security Platform Credentials and Settings, Personal Secure Drive

How to Backup and Restore


How to configure automatic backups (System Backup)
Administrative Task: Configure automatic backups for all users
(including Security Platform Credentials and Settings, Emergency
Recovery and PSD configuration settings).

If Security Platform is not yet initialized: Initialization Wizard


If Security Platform is already initialized: Settings Tool - Backup - Configure...

Emergency Recovery

Software Component to use

User Task: Run backup manually for the current user.

Settings Tool - Backup - Backup...

How to restore

Software Component to use

Administrative Task: Prepare restoration for certain users.User


Task: Run restoration manually for current user. If restoration has
been prepared for current user, then complete the restoration.
If a manually written Backup Archive is available and no
Emergency Recovery data needs to be restored, then a user can
perform restoration without preparation by an administrator.

Settings Tool - Backup - Restore...

Backup
With this page you can configure automatic Security Platform backups.
The following table gives hints on how to use this wizard page.
Wizard Page Element

Explanation

Backup location:
Browse...

Security Platform credentials and settings will be regularly saved to a Backup Archive.Type in path and
file name or browse for it. An automatically written Backup Archive consisting of an XML file and a folder
with the same name will be created, e.g. file SPSystemBackup.xml and folder SPSystemBackup.
Please use the extension *.xml.

Schedule...

A scheduled backup will be created.Click here to view and modify the backup scheduling.
Please note that automatic backups are only executed if your PC is not shut down at the scheduled
time.Please note that the user account chosen for the scheduled backup must be member of the group
Administrators or Backup Operators.

Copyright2014 LG Electronics Co., Ltd.

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System information

Restoration Case

36 System information

Infineon Platform Security Backup

With this page you can backup and restore Security Platform credentials, Security Platform settings and Personal Secure Drives.
If Enhanced Authentication is enabled, you can also create backups of your authentication device.

System information

Availability of page: This page is only available on an initialized Security Platform, if one of the following conditions is fulfilled:
yy The current user has administrative rights.
yy The current user is an initialized Security Platform User, and the policy Allow User Enrollment is enabled.
Buttons:
yy Buttons for administrative tasks are disabled for users without administrative rights.
yy Buttons are disabled, if corresponding functions are not available in a certain Security Platform state.

The following table describes all backup and restore functions.


Explanation
Click here to set up automatic Security Platform backups.
Infineon Security Platform Initialization Wizard will be started.
This feature is only available, if the current user account has administrative rights.
Click here to start a manual backup of your Security Platform Settings and credentials. If you have configured Personal Secure Drive (PSD), you
can backup your PSD too. The Infineon Security Platform Backup Wizard will be started. This button is disabled, if the Infineon Security Platform is
disabled, not yet set up or the user is not set up.
Click here to start a manual restore of archived Security Platform Settings and credentials. If you have a backup of your Personal Secure Drive
(PSD), you can restore your PSD too.The restore part of the Infineon Security Platform Backup Wizard will be started.
This button is disabled, if the Infineon Security Platform is disabled or not yet set up.
Click here to create a backup authentication device.
This feature is only available, if Enhanced Authentication is enabled.

Copyright2014 LG Electronics Co., Ltd.

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Symptom-to-part index

37

Symptom-to-part index
The symptom-to-part index in this section lists symptoms and errors and their possible causes.
The most likely cause is listed first.

Symptom-to-part index

yy

NOTE

yyIf replacing a part (FRU) does not solve the problem, put the original part back in the computer.
yyDo not replace a non-defective FRU.

Power system checkout


To verify a symptom, do the following :

1
2
3
4
5
6
7

Power off the computer.


Remove the battery pack.
Connect the AC adapter.
Check that power is supplied when you power on the computer.
Power off the computer.
Disconnect the AC adapter and install the charged battery pack.
Check that the battery pack supplies power when you power on the computer.

If you suspect a power problem, see the appropriate one of the following power supply checkouts :

1
2
3
4

Checking the AC adapter


Checking the operational charging
Checking the battery pack
Checking the backup battery

Checking the AC adapter


yyIf the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity and installation.
yyIf the computer does not charge during operation, go to Checking operational charging.

To check the AC adapter, do the following :

1
2
3
4
5

Unplug the AC adapter cable from the computer.


Measure the output voltage at the plug of the AC adapter cable. See the following figure :
If the voltage is not correct, remove the power code form AC adapter.
10 seconds later, connect the power code, then measure the output voltage.
If the voltage is not correct, change the AC adapter.

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38 Symptom-to-part index
If the voltage is not correct, replace the AC adapter.

If the voltage is acceptable, do the following :

1 Replace the system board.

Symptom-to-part index

2 If the problem persists, check the AC adapter whether it is correct product or not.
yy

NOTE

yyNoise from the AC adapter does not always indicate a defect.


Checking operational charging

1 To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the
total power remaining when installed in the computer. Perform operational charging. If the battery status indicator or icon does not turn on,
remove the battery does not turn on, replace the battery pack.

2 If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack.
yy

NOTE

yyDo not charge battery pack, when its temperature is below 0 or above 75.
Checking the battery pack

1 Open the Power Meter window by clicking Start Control Panel Power Options and then; check the total power remains. Battery charging

does not start until the power Meter shows that less than 95% of the total power remains; under this condition the battery pack can charge to
100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life.

2 To check the status of your batter, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment

(but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the
Power Meter icon.
yy

NOTE

yyIf the battery pack becomes hot, it may not be able to charge. Remove it from the computer and Leave it at room temperature for a while. After it
cools down, reinstall and recharge it.

The Characteristics of the battery pack

1 Self-discharge

The battery gradually loses its power over time without ever being used.

2 Periodic full discharge / charge

Frequent recharge of the battery pack can reduce the capacity of the battery pack. When this happens, you can perform the full discharge /
charge to improve the capacity. You should perform periodic full discharge /charge once every 30~60 days.
You should always use the battery until its power is low; then fully charge the battery.

3 Trickle charge

If the temperature of the battery pack drops below 10 , the trickle charging begins. The trickle charging may take 32 hours for the battery pack
to be fully charged.

To check the battery pack, do the following :

1 Power off the computer.


2 Remove the battery pack and measure the voltage between battery terminals 1(-) and 5(+).
See the following figure :

Copyright2014 LG Electronics Co., Ltd.

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Symptom-to-part index

39

3 If the voltage is still less than +11.1 V DC after recharging, replace the battery.
4 If the voltage is more than +11.1 V DC, measure the resistance between battery terminals 1 and 2.
The resistance must be 2 to 4 (typically 3 ).
5 If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.
yy

NOTE

Symptom-to-part index

yyCharging will take at least 3 hours.


yy

NOTE

yyBattery is an expendable supplier, so its capacity and used time can be reduced by using the computer.

LCD-related symptoms
yy

NOTE

yyBefore removing or disassembling LCD, power off the computer, unplug all power cords from electrical Outlets.

Symptom / Error

FRU or action, in sequence

LCD screen becomes dark suddenly.

Check out Battery Miser.

Nothing displayed on LCD screen.

a Check out Battery Miser.


b Choose Never in the Turn off Monitor item on Power Options Properties.
c Check the power save mode switch if it is pressed by something.

LCD backlight not working.


LCD too dark.
LCD brightness cannot be adjusted.

LCD color cannot be adjusted.


LCD screen abnormal.
Characters missing pixels.
LCD screen unreadable.
Wrong color displayed.

d
a
b
c
d
a
b
c
d

Check the System is in standby or hibernation mode.


Reconnect inverter to the board connector.
Replace inverter.
LCD Assembly.
System board.
Reset all LCD connectors.
Replace LCD cable.
LCD Assembly.
System board.

Horizontal or vertical lines displayed


on LCD

LCD Assembly.

Power-on indicator on, and a blank\LCD


during POST.

LCD Assembly.
System board.

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40 Symptom-to-part index

Indeterminate problems
4

yyYou are here because the diagnostic tests did not identify which adapter or device failed, wrong devices are installed, a short circuit is suspected, or the
system is inoperative.

Symptom-to-part index

yyFollow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).
yyVerify that all attached devices are supported by the computer.
yyVerify that the power supply being used at the time of the failure is operating correctly.

1 Power off the computer


2 Visually check each FRU for damage. Replace any damaged FRU.
3 Remove or disconnected all of the following devices :
a. Non-LG devices.
b. Printer, mouse, and other external devices.
c. Battery pack.
d. PC cards.
e. ODD (CD-ROM, Combo) drive or FDD drive in the Bay.
f. Hard-disk drive.
yy

NOTE

yyUse the other memory card because it needs when operating computer

4
5
6
7

Power on the computer.


Determine whether the problem has changed.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
If the problem remains, replace the following FRUs one at a time. (do not replace a non-defective FRU)
a. LCD Assembly (Check external monitor whether the same problem recurs or not).
b. Keyboard.
c. Keydeck (TouchPad and Scroll Button Assembly).
d. System board.

Copyright2014 LG Electronics Co., Ltd.

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Removing and replacing a part (FRU)

41

Removing and replacing a part (FRU)


! DANGER

! CAUTION
yyBefore the computer is powered on after FRU replacement, make sure that all screws, springs, and other small parts are in place and are not loose inside
the computer. Verify metal flakes can cause electrical short circuits.

yy

NOTE

yyAs for the screw, every Torque 3 0.2Kgfcm(0.196Nm)


* The system hinge part apply to 2.5 fcm.
yyFor further information on Removing and Replacing a Part(FRU), refer to Explore view

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LGE Internal Use Only

5
Removing and replacing a part (FRU)

yyBefore removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any
interconnecting cables.

42 Removing and replacing a part (FRU)

1010 Rear Cover


1 Removes 1 Scew.
5
Removing and replacing a part (FRU)

No.

FRU No.

Specification

Qty

FAB30013616

Screw, M3.0 X L6.0 Silver(tapping)

1EA

2 Removes Rear Cover.

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Removing and replacing a part (FRU)

43

5
Removing and replacing a part (FRU)

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44 Removing and replacing a part (FRU)

1020 HDD
yy

NOTE

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010)

1 Remove 2 cable

Cable

2 Remove the HDD

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Removing and replacing a part (FRU)

45

3 Remove the HDD Bumper.

5
Removing and replacing a part (FRU)

4 Remove the HDD Cable.

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46 Removing and replacing a part (FRU)

1030 Memory
yy

NOTE

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010)

1 Remove Hook

Hook

2 Remove the Memory

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Removing and replacing a part (FRU)

47

1040 Back Cover


yy

NOTE
5

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a .Rear Cover(1010), b. HDD(1020)

1 After removing 2 scerw, remove 2 cable.

No.

FRU No.

Specification

Qty

FAB30013616

Screw, M3.0 X L6.0 Silver(tapping)

2EA

Cable

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48 Removing and replacing a part (FRU)

2 Lift the plastic zig in a form of V on the groove displayed to open two hooks in the center.

5
Removing and replacing a part (FRU)

Hook

Copyright2014 LG Electronics Co., Ltd.

Hook

LGE Internal Use Only

Removing and replacing a part (FRU)

49

3 Put the plastic zigs to each groove displayed and then push them outside to the left and right sides to open two hooks on both sides.

5
Removing and replacing a part (FRU)

Hook

Hook

! CATUION
yyBecause excessive force to separate the back cover may cause any hooks to be broken, separate it in accordance with the guide.

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

50 Removing and replacing a part (FRU)

4 Remove from right to left the Back Cover.

5
Removing and replacing a part (FRU)

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51

1050 Sub board


yy

NOTE
5

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040)

1 Remove 2 screw.

No.

FRU No.

Specification

Qty

FAB30005101

Screw, M3.0 X L6.0 Black(tapping)

2EA

1 After removing Sub Board, remove 1 cable.

Cable

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

52 Removing and replacing a part (FRU)

5
Removing and replacing a part (FRU)

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53

1060 Speaker
yy

NOTE
5

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040)

1 Remove 4 screw.

No.

FRU No.

Specification

Qty

FAB30005101

Screw, M3.0 X L6.0 Black(tapping)

4EA

2 Remove the Speaker Assembly

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54 Removing and replacing a part (FRU)

3 Remove the Cable 1, Speaker 2 from Speaker Assembly.

5
Removing and replacing a part (FRU)

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Removing and replacing a part (FRU)

55

1070 Hinge & Cap


yy

NOTE
5

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060)

1 Remove the Hinge Cap.

2 Remove 4 screw.

No.

FRU No.

Specification

Qty

FAB31639801

Screw, M4.0 x L 10.0 Balck(tapping)

4EA

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56 Removing and replacing a part (FRU)

3 Remove the Hinge.

5
Removing and replacing a part (FRU)

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Removing and replacing a part (FRU)

57

1080 PCB Frame & Main Board

yy

NOTE

5
Removing and replacing a part (FRU)

yyRemove the following parts in order before replacing this part


a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060)

1 Remove 3 cable.

Cable

2 Remove the PCB Frame & Main Board.

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58 Removing and replacing a part (FRU)

1090 WLAN & Antena


yy

NOTE

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board

1 Remove 2 screw.

No.

FRU No.

Specification

Qty

FAB31738902

Screw, M2.0 x L3.5 H0.6 D4.8 Black

2EA

2 Remove the WLAN & Antena, and remove the WLAN and Antena

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59

1100 PCB Frame


yy

NOTE

5
Removing and replacing a part (FRU)

yyRemove the following parts in order before replacing this part


a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board

1 Remove 5 screw.

No.

FRU No.

Specification

Qty

FAB30013616

Screw, M3.0 x L6.0 Silver(tapping)

5EA

2 Remove the PCB Frame and Main borad.

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60 Removing and replacing a part (FRU)

5
Removing and replacing a part (FRU)

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Removing and replacing a part (FRU)

61

1100 CPU Braket Assembly


yy

NOTE
5

yyRemove the following parts in order before replacing this part

1 Remove the Thermal Pad.

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Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board(1080) g. PCB Frame(1100)

62 Removing and replacing a part (FRU)

2 remove 4 screws.

5
Removing and replacing a part (FRU)

3 remove the CPU Braket.

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Removing and replacing a part (FRU)

63

5
Removing and replacing a part (FRU)

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64 Removing and replacing a part (FRU)

1120 Webcam & LCD Cable


yy

NOTE

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board(1080) g. PCB Frame(1100)

1 Remove 1 screw.

No.

FRU No.

Specification

Qty

FAB30005101

Screw, M3.0 x L6.0 Black(tapping)

1EA

2 Remove the LCD Cable and Webcam Assembly.


Cable

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65

5
Removing and replacing a part (FRU)

3 Remove the Webcam Assembly.

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66 Removing and replacing a part (FRU)

1130 LCD & LCD Cabinet


yy

NOTE

yyRemove the following parts in order before replacing this part

Removing and replacing a part (FRU)

a. Rear Cover(1010), b. HDD(1020) c. Back Cover(1040) d. Sub Board(1050) e. Speaker(1060) f. PCB Frame & Main board(1080) g. PCB Frame(1100)

1 Remove 2 screws.
To reassemble the cable which was disassembled, assemble it carefully in consideration of the location of the removed sheet (to prevent the light leak of
yy
the LCD).

Cable

2 Remove the LCD and LCD Cabinet.

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67

5
Removing and replacing a part (FRU)

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

68 Part lists

Part lists
REV 07.

Category

Part lists

MAIN B.D

SUB B/D

HDD

MiniCard

Memory

Webcam

Thermal Module

Loc No.

LG P/N

Description

NMLB01

EBR78112121

22V240 Celeron QC N2910 Main Board ASSY MP

M241000

NMLB01

EBR78020201

22V240 Pentium QC N3520 Main Board ASSY MP

M243500

NMLB01

EBR78686401

22V240 Celeron QC N2910 Main Board ASSY FOR


CHINA

1/9 (14) add

NMLB01

EBR78112111

22V240 Celeron QC N2920 Main Board ASSY

4/7 (14) add

NMLB01

EBR78112113

22V240 Celeron QC N2930 Main Board ASSY

8/11 (14) add

NMLB01

EBR78020204

22V240 Pentium QC N3530 Main Board ASSY

8/21 (14) add

NMLB01

EBR78112161

22V240 Celeron QC N2910 Main Board ASSY FOR


BRAZIL

BRAZIL

NMLB01

EBR78112162

22V240 Celeron QC N2930 Main Board ASSY FOR


BRAZIL

BRAZIL

NMLB01

EBR78112163

22V240 Pentium QC N3530 Main Board ASSY FOR


BRAZIL

BRAZIL

NMLB01

EBR78020204

22V240 Pentium QC N3530 Main Board ASSY

8/21 (14) add

NSUB01

EBR78112411

Sub-board

NSUB01

EBR78112451

Sub Board ASSY FOR BRAZIL

BRAZIL

NSUB02

EAD62595802

Cable, Sub-board 51pin(200mm)

8/21 (14) PN change

NHDD01

EAZ61901501

2.5INCH 500GB SATA3 7mm INNER 5400RPM TSDK

NHDD02

MCQ67300901

HDD Rubber (9mm)

NHDD02

MCQ67300902

HDD Rubber (6.8mm)

NHDD03

EAD62596001

HDD Cable, SATA Y(HDD)(Data : 35mm, Power :


45mm)

NMINI01

EAT62013103

Intel Centrino wireless-N 3160.NGWG (AC 1X1, Dual


Band, BT combo)

NMRY01

EAN62661501

SK Hynix DDR3L-1600MHz 2GB A-Die

NMRY01

EAN62661601

SK Hynix DDR3L-1600MHz 4GB A-Die

NMRY01

EAN62682401

SK Hynix DDR3L-1600MHz 8GB A-Die

NWEBC01

EBP61961801

Web_cam_module NCM-L106 NONE LG ELECTRONICS HD CMOS 1.3M

NWEBC02

EAD62390101

Webcam Cable

NWEBC03

MAZ63859801

Webcam Bracket

NFAN01

MED62951102

Thermal module

NFAN02

ABA74670201

CPU Bracket Assembly

NFAN02

ABA74670202

CPU Bracket Assembly, for Brazil

NFAN03

MCQ67605502

Thermal Pad, (pentium Use) Short

NFAN03

MCQ67605501

Thermal Pad, (celeron Use) Long

Copyright2014 LG Electronics Co., Ltd.

Remark

V960

BRAZIL

8/21 (14) add

LGE Internal Use Only

Part lists

Category

LCD

Mecha

LG P/N

NKBD01

AEW73549801

Keyboard KOREA (cable)

NKBD01

AEW73369804

KOREA V320 KEYBOARD LITE ON WIN 8

1/9 (14') add

NKBD01

AEW73549804

arabic 22V240 YOUHONG WHITE USB

1/9 (14') add

NKBD01

AEW73549805

spanish 22V240 YOUHONG WHITE USB

1/9 (14') add

NKBD01

AEW73549806

german 22V240 YOUHONG WHITE USB

9/18 (14') add

NKBD02

ACQ86132501

Keyskin Victory LITE ON

1/9 (14') add

NKBD03

AFW72969001

Mouse (cable)

NLCD01

ABQ74402101

Back cover Assembly, White (Rear assy)

NLCD01

ABQ74402102

Back cover Assembly, White for Brazil

NLCD02

ABQ74383501

Cabinet Assembly, white (Front case)

NLCD02

ABQ74383503

Cabinet Assembly, white, for Brazil

NLCD03

AFB73749301

LCD FHD 21.5 inch Non-Glare LGEND Panel Biz IPS


LCD with topcase for 22V240

NLCD03

EAJ62311701

LCD 21,5' FHD 1920X1080 LM215WF3-SLK1 250CD

NLCD04

EAD62595701

LCD Cable

NLCD05

EAD61729407

Cable, BLU

NLCD06

EAB35995509

Speaker

NLCD07

EAD62596101

Speaker cable ( R160mm, L360mm)

NLCD08

MCK67886401

Speaker cover Case

NLCD09

MCK67736801

Button, Power

NLCD10

MBL65676901

Cap, Hinge

NLCD11

ABA74729201

Hinge Assembly

NLCD11

ABA74729202

Hinge Assy, for Brazil

NME01

ACQ86839301

Rear cover Assembly, white

NME01

ACQ86839303

Rear Cover Assembly, white, for Brazil

NME02

AJJ74058801

Stand Body Assembly, White

NME03

AJJ74018601

22V240 Stand Assembly, white(Celeron+Energy


Star)

NME03

AJJ74018602

22V240 Stand Assembly, white(Celeron)

NME03

AJJ74018603

22V240 Stand Assembly, white(Pentium+Energy


Star)

NME03

AJJ74018604

22V240 Stand Assembly, white(Pentium)

NME04

ABN74058101

Stand Cap Asseembly, White

NME05

ADV74686501

PCB Frame Assembly (withHDD Cover)

NME05

ADV74686502

PCB Frame Assembly for Brazil(without HDD Cover)

NME06

EAA63185801

Antenna NGFF Main

NME07

EAA63145701

Antenna NGFF Aux

Copyright2014 LG Electronics Co., Ltd.

Description

Remark

BRAZIL

BRAZIL

V220

BRAZIL

BRAZIL

BRAZIL

LGE Internal Use Only

6
Part lists

Keyboard

Loc No.

69

70 Part lists

Category

6
Part lists

Power code

Adapter

SCREW

LABEL

Accessory

Loc No.

LG P/N

NPWCD01

EAD62586001

Power code

NPWCD01

EAD62586002

Power code (I-SHENG, White) Columbia

1/9 (14) add

NPWCD01

EAD62586004

Power code (I-SHENG, White) China

1/9 (14) add

NPWCD01

EAD62586006

Power code (I-SHENG, White) Nigeria, Qatar

1/9 (14) add

NPWCD01

EAD62568901

Power code (I-SHENG Brazil, Local, Black)

BRAZIL

NADT01

EAY62990903

AC adapter(65W)

NADT01

EAY61231406

AC adapter(65W) (LITEON-PALLADIUM PA-165064LG-LF, LOCAL, Black)

NSCR01

FAB30012104

Screw, M4.0 x L10 Black Flat Head (Stand 3EA, Hinge


3EA)

NSCR02

FAB30007504

Screw, M3.0 x L8.0 Black(tapping Flat Head) (Top/


Bottom 4EA)

NSCR03

FAB30013616

Screw, M3.0 x L6.0 Silver(tapping) (HDD 2EA,Back


Cover 2EA, Rear Cover 1EA,M/B 5EA)

V220

NSCR04

FAB30005101

Screw, M3.0 x L6.0 Black(tapping) (Sub-Board 2EA,


Webcam 1EA)

V220

NSCR05

FAB31738902

Screw, M2.0 x L3.5 H0.6 D4.8 Black (Antenna 2EA,


WLAN 1EA)

13Z940

NLAB01

MEZ64720301

Window8 OS Label ALL Windows 8 Logo ( GML,


16.077 x 22.501 mm )

NLAB02

MEZ65088504

CPU Label All model Pentium Label, Blue (328408001)

NLAB02

MEZ65088505

CPU Label All model Intel Inside(Celeron, Atom)


Label, Blue (328474-001)

NLAB03

MEZ65215101

22V240 ID Label KOREA - 65W + Communication/


Serial

NLAB03

MEZ65215102

22V240 ID Label EXPORT - 65W + Communication/


Serial

NLAB03

MEZ65215103

22V240 ID Label KOREA None OS - 65W + Communication/Serial/Energy warning

NLAB03

MEZ65215104

22V240 ID Label Brazil - 65W + Intel AC 3160 BT


combo(1x1)

NLAB04

MEZ57758001

energy warning label

NACC01

AFW72949001

Wireless mouse LITE ON

1/9 (14) add

NACC02

AFP73827101

Victory NANO SIZE USB RF DONGLE

1/9 (14) add

Copyright2014 LG Electronics Co., Ltd.

Description

Remark

BRAZIL

LGE Internal Use Only

NWEBC03

NWEBC01

NWEBC02

NLCD04

NLCD05

NLCD03

NLCD02

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

DIsplay
Category

Webcam

LCD

Loc No

LG P/N

Description

NWEBC01

EBP61961801

Web_cam_module NCM-L106 NONE LG ELECTRONICS H


D CMOS 1.3M

NWEBC02

EAD62390101

Webcam Cable

NWEBC03

MAZ63859801

Webcam Bracket

NLCD01

ABQ74402101

Back cover Assembly, White (Rear assy)

NLCD01

ABQ74402102

Back cover Assembly, White for Brazil

NLCD02

ABQ74383501

Cabinet Assembly, white (Front case)

NLCD02

ABQ74383503

Cabinet Assembly, white, for Brazil

NLCD03

AFB73749301

LCD FHD 21.5 inch Non-Glare LGEND Panel Biz IPS LCD wi
th topcase for 22V240

NLCD03

EAJ62311701

LCD 21,5' FHD 1920X1080 LM215WF3-SLK1 250CD

NLCD04

EAD62595701

LCD Cable

NLCD05

EAD61729407

Cable, BLU

NLCD06

EAB35995509

Speaker

NLCD07

EAD62596101

Speaker cable ( R160mm, L360mm)

NLCD08

MCK67886401

Speaker cover Case

NLCD09

MCK67736801

Button, Power

NLCD10

MBL65676901

Cap, Hinge

NLCD11

ABA74729201

Hinge Assembly

NLCD11

ABA74729202

Hinge Assy, for Brazil

Copyright2014 LG Electronics Co., Ltd.

Remark

V960

BRAZIL

BRAZIL

BRAZIL

V220

BRAZIL

LGE Internal Use Only

NHDD02

NHDD01
NHDD02

NHDD03

NMRY01

NMRY01

NME07

NME06

NME05

NMINI01

NFAN03

NFAN01

NMLB01

NFAN02

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Main
Category

MAIN B.D

Loc No

LG P/N

Description

Remark

NMLB01

EBR78112121

22V240 Celeron QC N2910 Main Board ASSY MP

M241000

NMLB01

EBR78020201

22V240 Pentium QC N3520 Main Board ASSY MP

M243500

NMLB01

EBR78686401

22V240 Celeron QC N2910 Main Board ASSY FOR CHI


1/9 (14') add
NA

NMLB01

EBR78112111

22V240 Celeron QC N2920 Main Board ASSY

4/7 (14') add

NMLB01

EBR78112113

22V240 Celeron QC N2930 Main Board ASSY

8/11 (14') add

NMLB01

EBR78020204

22V240 Pentium QC N3530 Main Board ASSY

8/21 (14') add

NMLB01

EBR78112161

22V240 Celeron QC N2910 Main Board ASSY FOR BR


BRAZIL
AZIL

NMLB01

EBR78112162

NMLB01

EBR78112163

NHDD01

EAZ61901501

2.5INCH 500GB SATA3 7mm INNER 5400RPM TSDK

NHDD02

MCQ67300901

HDD Rubber (9mm)

NHDD02

MCQ67300902

HDD Rubber (6.8mm)

NHDD03

EAD62596001

HDD Cable, SATA Y(HDD)(Data : 35mm, Power : 45mm


)

NMINI01

EAT62013103

Intel Centrino wireless-N 3160.NGWG (AC 1X1, Dual Ba


nd, BT combo)

NMRY01

EAN62661501

SK Hynix DDR3L-1600MHz 2GB A-Die

NMRY01

EAN62661601

SK Hynix DDR3L-1600MHz 4GB A-Die

NMRY01

EAN62682401

SK Hynix DDR3L-1600MHz 8GB A-Die

NFAN01

MED62951102

Thermal module

NFAN02

ABA74670201

CPU Bracket Assembly

NFAN02

ABA74670202

CPU Bracket Assembly, for Brazil

NFAN03

MCQ67605502

Thermal Pad, (pentium )

NFAN03

MCQ67605501

Thermal Pad, (celeron )

NME01

ACQ86839301

Rear cover Assembly, white

NME01

ACQ86839303

Rear Cover Assembly, white, for Brazil

NME02

AJJ74058801

Stand Body Assembly, White

NME03

AJJ74018601

22V240 Stand Assembly, white(Celeron+Energy Star)

NME03

AJJ74018602

22V240 Stand Assembly, white(Celeron)

NME03

AJJ74018603

22V240 Stand Assembly, white(Pentium+Energy Star)

NME03

AJJ74018604

22V240 Stand Assembly, white(Pentium)

22V240 Celeron QC N2930 Main Board ASSY FOR BR


BRAZIL
AZIL
22V240 Pentium QC N3530 Main Board ASSY FOR BR
BRAZIL
AZIL

HDD

MiniCard

Memory

Thermal Module

Mecha

Copyright2014 LG Electronics Co., Ltd.

BRAZIL

8/21 (14') add

BRAZIL

LGE Internal Use Only

Category

Mecha

Loc No

LG P/N

NME04

ABN74058101

Stand Cap Asseembly, White

NME05

ADV74686501

PCB Frame Assembly (withHDD Cover)

NME05

ADV74686502

PCB Frame Assembly for Brazil(without HDD Cover)

NME06

EAA63185801

Antenna NGFF Main

NME07

EAA63145701

Antenna NGFF Aux

Copyright2014 LG Electronics Co., Ltd.

Description

Remark

BRAZIL

LGE Internal Use Only

NME02
NME04

NME03

NME01

NLCD01

NLCD10

NLCD11
NLCD08

NLCD08

NLCD06

NLCD06
NLCD09
NSUB01
NLCD07

NSUB02

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Stand
Category

SUB B/D

LCD

Loc No

LG P/N

Description

Remark

NSUB01

EBR78112411

Sub-board

NSUB01

EBR78112451

Sub Board ASSY FOR BRAZIL

BRAZIL

NSUB02

EAD62595802

Cable, Sub-board 51pin(200mm)

8/21 (14') PN change

NLCD01

ABQ74402101

Back cover Assembly, White (Rear assy)

NLCD01

ABQ74402102

Back cover Assembly, White for Brazil

NLCD02

ABQ74383501

Cabinet Assembly, white (Front case)

NLCD02

ABQ74383503

Cabinet Assembly, white, for Brazil

NLCD03

AFB73749301

LCD FHD 21.5 inch Non-Glare LGEND Panel Biz IPS L


CD with topcase for 22V240

NLCD03

EAJ62311701

LCD 21,5' FHD 1920X1080 LM215WF3-SLK1 250CD

NLCD04

EAD62595701

LCD Cable

NLCD05

EAD61729407

Cable, BLU

NLCD06

EAB35995509

Speaker

NLCD07

EAD62596101

Speaker cable ( R160mm, L360mm)

NLCD08

MCK67886401

Speaker cover Case

NLCD09

MCK67736801

Button, Power

NLCD10

MBL65676901

Cap, Hinge

NLCD11

ABA74729201

Hinge Assembly

NLCD11

ABA74729202

Hinge Assy, for Brazil

NME01

ACQ86839301

Rear cover Assembly, white

NME01

ACQ86839303

Rear Cover Assembly, white, for Brazil

NME02

AJJ74058801

Stand Body Assembly, White

NME03

AJJ74018601

22V240 Stand Assembly, white(Celeron+Energy Star)

NME03

AJJ74018602

22V240 Stand Assembly, white(Celeron)

NME03

AJJ74018603

22V240 Stand Assembly, white(Pentium+Energy Star)

NME03

AJJ74018604

22V240 Stand Assembly, white(Pentium)

NME04

ABN74058101

Stand Cap Asseembly, White

BRAZIL

BRAZIL

BRAZIL only ()

V220

BRAZIL

BRAZIL

Mecha

Copyright2014 LG Electronics Co., Ltd.

LGE Internal Use Only

Category

Mecha

LABEL

Loc. No.

LG P/N

NME05

ADV74686501

NME05

ADV74686502

NME06

EAA63185801

NME07

EAA63145701

NLAB01

MEZ64720301

NLAB02

MEZ65088504

NLAB02

MEZ65088505

NLAB03

MEZ65215101

NLAB03

MEZ65215102

NLAB03

MEZ65215103

NLAB03

MEZ65215104

NLAB04

MEZ57758001

Copyright2014 LG Electronics Co., Ltd.

Description

Remark

PCB Frame Assembly (withHDD Cover)


PCB Frame Assembly for Brazil(without HD
D Cover)

BRAZIL

Antenna NGFF Main


Antenna NGFF Aux
Window8 OS Label ALL Windows 8 Logo (
GML, 16.077 x 22.501 mm )
CPU Label All model Pentium Label, Blue (3
28408-001)
CPU Label All model Intel Inside(Celeron, At
om) Label, Blue (328474-001)
22V240 ID Label KOREA - 65W + Communi
cation/Serial
22V240 ID Label EXPORT - 65W + Commun
ication/Serial
22V240 ID Label KOREA None OS - 65W +
Communication/Serial/Energy warning
22V240 ID Label Brazil - 65W + Intel AC 31
60 BT combo(1x1)
energy warning label

LGE Internal Use Only

NADT01

NPWCD01

NKBD01

NKBD03

NKBD01

NKBD02

Copyright2014 LG Electronics Co., Ltd.

NACC02

NACC01

LGE Internal Use Only

Etc
Category

Loc No

LG P/N

Description

Remark

NKBD01

AEW73549801

Keyboard KOREA ()

NKBD01

AEW73369804

KOREA V320 KEYBOARD LITE ON WIN 8

1/9 (14') add

NKBD01

AEW73549804

arabic 22V240 YOUHONG WHITE USB

1/9 (14') add

NKBD01

AEW73549805

spanish 22V240 YOUHONG WHITE USB

1/9 (14') add

NKBD01

AEW73549806

german 22V240 YOUHONG WHITE USB

9/18 (14') add

NKBD02

ACQ86132501

Keyskin Victory LITE ON

1/9 (14') add

NKBD03

AFW72969001

Mouse ()

NPWCD01

EAD62586001

Power code

NPWCD01

EAD62586002

Power code (I-SHENG, White) Columbia

1/9 (14') add

NPWCD01

EAD62586004

Power code (I-SHENG, White) China

1/9 (14') add

NPWCD01

EAD62586006

Power code (I-SHENG, White) Nigeria, Qatar 1/9 (14') add

NPWCD01

EAD62568901

Power code (I-SHENG Brazil, Local, Black)

NADT01

EAY62990903

AC adapter(65W)

NADT01

EAY61231406

NSCR01

FAB30012104

NSCR02

FAB30007504

NSCR03

FAB30013616

NSCR04

FAB30005101

NSCR05

FAB31738902

NACC01

AFW72949001

Wireless mouse LITE ON

1/9 (14') add

NACC02

AFP73827101

Victory NANO SIZE USB RF DONGLE

1/9 (14') add

Keyboard

Power code

Adapter

SCREW

Accessory

Copyright2014 LG Electronics Co., Ltd.

BRAZIL

AC adapter(65W) (LITEON-PALLADIUM PA-1


BRAZIL
650-64LG-LF, LOCAL, Black)
Screw, M4.0 x L10 Black Flat Head (Stand 3E
A, Hinge 3EA)
Screw, M3.0 x L8.0 Black(tapping Flat Head)
(Top/Bottom 4EA)
Screw, M3.0 x L6.0 Silver(tapping) (HDD 2EA
V220
,Back Cover 2EA, Rear Cover 1EA,M/B 5EA)
Screw, M3.0 x L6.0 Black(tapping) (Sub-Boar
V220
d 2EA, Webcam 1EA)
Screw, M2.0 x L3.5 H0.6 D4.8 Black (Antenn
13Z940
a 2EA, WLAN 1EA)

LGE Internal Use Only

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