BUSSINESS PROCESS

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DOCUMENT 3

BUSSINESS PROCESS

Rev.

Date

Done By

Explanatio
n

Name

Approved By
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Supervisor

Arif Atma W.
(42 11 100 056)
Febry Diah A.W
(42 13105014)
Adi Perdana K
(42 13 105023)

Ir. Dwi Priyanta, M.SE

Sign

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Introduction
The business process is a structured set of activities or work interrelated to
solve a particular problem or that produce products or services ( to achieve
a particular purpose ) . A business process can be broken down into several
subprocesses that each have their own attributes but also contribute to
achieving the goal of superprosesnya . Analysis of business processes
generally involve mapping processes and subprocesses in it up to the level
of activity or activities .

Purpose
A business process begins with a mission objective and ends with
achievement of the business objective. Process-oriented organizations
break down the barriers of structural departments and try to avoid
functional failure.

Scope
All of this document are relating from norsok z-008 standard and best
practice for a great industry.

References
The following materials and standards are used in this document. Latest
issue of the references shall be used unless otherwise agreed.
NORSOK Standard z-008 : Bussiness Process Modeling

Overview
There are three types of business processes:

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1. Management processes, the processes that govern the operation of a

system. Typical management processes include "corporate governance"
and "strategic management".
2. Operational processes, processes that constitute the core business and
create the primary value stream. For example, taking orders from
customers, and opening an account in a bank branch.
3. Supporting processes, which support the core processes. Examples
include accounting, recruitment, call center, technical support.
A business process can be decomposed into several sub-processes, which
have their own attributes, but also contribute to achieving the goal of the
super-process. The analysis of business processes typically includes the
mapping of processes and sub-processes down to activity level.
Business Processes are designed to add value for the customer and should
not include unnecessary activities. The outcome of a well designed business
process is increased effectiveness (value for the customer) and increased
efficiency (less costs for the company).

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