MARTIN WEBB

Colorado Springs, CO 80920 (719) 213-4833

MartinWebb1330@yahoo.com
Business-minded IT executive with record of enhancing efficiency through automation and
increased productivity

PROFESSIONAL SUMMARY
Accomplished Information Technology Executive with broad IT background, 20+ years leading,
developing, and implementing successful global high performing teams and technology
environments for Fortune clients. Large Scale Automation & Enterprise Systems Architecture
expertise.

CORE COMPETENCIES

Global IT Operations

Strategy/Architecture

ITIL / ITSM

IT Operations Leadership
COBIT / TOGAF
SLA/Prod Support

Information Security
Vendor Management
IT Infrastructure Design

SELECTED ACCOMPLISHMENTS
Recognized for consistent success in building IT organizations, innovation, enterprise
architecture, processes and procedures to evaluate / streamline core IT Operations.
Board Member, Pikes Peak Community College, Information Technology Educational
Partnership.
Expert in Automation, Innovation and Tooling.
ITO Steering Committee (Xerox), World Class IT Support and IT Program Management.
Distributed Systems, Security, Architecture, Virtual, Cloud Computing and Engineering.

EXECUTIVE LEADERSHIP
XEROX, Xerox Business Services, Colorado Springs, CO 2013 Present
VP, Information Technology Engineering

Led Systems Engineering and Production Support Organizations, 66,000 Unix &
Windows based systems and over 75 Petabytes of managed storage.

Led an organization of 800+ geographically distributed engineers and six direct reports
leading system administration, application/production support, project management,
disaster recovery, information security, engineering, network, desktop/mobile,
architecture and design for Fortune companies.

Budget in excess of $250M annually (Operating & Capital).

Developed IT Architecture Standards & Operations for over 300 companies, including top
Fortune companies such as Nike, McDonalds, Zale (e-commerce).

Continuous improvements to the client IT delivery model, reducing time to market for
business-critical operations.

Major Contributions:
Built innovative enterprise architecture solutions for customers as they migrate from
physical to virtual operating environments.
Architected private and multi-tenant cloud environments with a high degree of
automation, security and self-service.
Server/Process Automation Integration, 30% increased efficiency.
Closed-Loop ITSM model, over 25% automation, $2M+ ROI.
Automated Security Audit (SOX/PCI) remediation, $2M+ ROI.

COMCAST, National Engineering & Technical Operations, Denver, CO 2009 2013

IT Service Delivery Executive

Led Unix & Storage Operations organizations, supporting over 15,000 Unix & Windows
based systems and over 12 Petabytes of managed storage.

Combined Global Operations and Application staff into a single support organization.

ITIL-aligned online Service Catalog for one-stop IT support - Lean Six Sigma

Provided information security, developed enterprise architecture standards and

virtualization computing solutions, implemented ERP solution.

Managed operating and capital budgets and financial forecasting/modeling ($50M).

Major Contributions:
Reduced IT system delivery times to days rather than weeks.
Streamlined Operations and other automation methodologies to increase production 50%
Received National award for collapsing operations model and developing enterprise
architecture, while reducing overhead and increasing efficiency.

ELECTRONIC DATA SYSTEMS, Colorado Springs, CO 2002 2009

Technical IT Delivery Executive; EDS Federal Credit Union & Express Scripts PBM

Led Global Software Services Information Systems and Technology organization.

Led transition to Global IT support organization ($2M+).

Application Support, system monitoring, capacity planning.

Supported Credit Union Information Systems and provided Architecture Services.

Systems integration as client acquired new companies and grew lines of business.

Re-engineering/Architecture of systems and storage environments over $5M savings.

Managed all vendor relationships.

Managed operating and capital budgets and financial forecasting/modeling ($15M+)

Major Contributions:
Built 7x24x365 technical support infrastructure for EDSFCU.
23 direct and 26 matrix reports providing full Information Technology services, including
full midrange, mainframe, network, storage and media operations.
Partnered with executives across the company to standardize systems architecture.
Received three Service Delivery awards for exceeding delivery targets.

MCI WORLDCOM, Colorado Springs, CO 1993 2002

Senior Manager, Information Systems

Senior Manager of Technical Support and Information Technology Operations for

Consumer Marketing and Sales (CRM) division of MCI Telecommunications.

Responsible for $50M+ operating and capital budget.

Provided desktop and client/server support.
Built large enterprise class data center at MCI Corporate facility.

Major Contributions:
Received service delivery award for data center build out and ITSM deployment.
Designed and supported MCI Friends & Family Marketing Infrastructure.
Supported 100+ Terabytes of local SAN fabric (EMC, StorageTek, Cambex, IBM, SUN).
Established Global Sun Solaris service restoration team.
Realized $2M in cost savings through consolidation, product re-deployment, systems
design and database re-engineering.

EDUCATION
Master of Science, Management Information Systems
Colorado Technical University Graduate School, Colorado Springs, Colorado
Bachelor of Science, Systems Management
Colorado Technical University, Colorado Springs, Colorado