UNIT 10 WHOS CALLING?

1a Using the telephone in English

Read the questions and make notes about your answers.
Do you know any phrases in English which you can use when speaking on the telephone?
What are they?
1. Do you think it is more or less difficult to speak on the telephone than to speak to
someone face-to-face? Why?
2. What can you do to minimise any potential problems before using the telephone?
1b Strategies for using the telephone
Read these statements about strategies people use to minimise their problems using
the telephone.
I usually make some notes about what I want to say before I pick up the phone. Then, if I
get tongue-tied, I have my notes to help me.
There are particular phrases which people use on the telephone. I have memorised some
of them so I now feel more confident when I use the phone
I think it is important to show that you understand what the other person is saying so I
use expressions like uh-huh, yes, right, and O.K. When its my turn to speak, I often start
with a word like well or so. If I need time to think, I try to use the sounds that English
speakers say like ehm, er, mmm and ah.
I practise what I want to say before picking up the receiver so the real phone call is
actually the second time I speak. It makes me less nervous if I have practised first.
I often repeat what the other person says to me. Not everything, of course, only key
information. This means I can check that I have understood what he said. It is also useful
because it gives me a bit more time to think of a reply.
Which of these strategies could you use? Discuss your ideas with a study partner.
2a Listening skills
The way you listen varies according to your purpose. For example if the radio is
playing in the background while you are studying, you may be half listening. This means
you are not concentrating on every word but you know what the topic is and you
understand the general sense. This is called listening for gist. On the other hand, you may
need to listen to a talk or an announcement to find out some particular information, In this
case, you filter through all the information, focusing only on the parts that are relevant to
you. This is called listening for specific information. Alternatively, it may be important for
you to understand all the information you hear, for example, when writing down a message
or following detailed instructions. This type of intensive listening usually applies to small
amounts of information only.
2b Listening for gist

You are going to hear four short telephone conversations. Read the question for each
conversation. Answer after listening only once, if possible.

1. A seafarer is making a phone call from his ship which is in port. What is the reason for
his call?
2. Why is captain Ogawa phoning Transglobe Management Office?
3. A Chief Officer is making a phone call from his which is port. What is the reason for his
call?
4. Why is the seafarer phoning Klein &Sons Ship Managers?
2c Listening for specific information

Listen again and write the details of each telephone conversation.

1.
Swiftcabs booking form
NAME.
PICK-UP POINT..
DESTINATION
TIME..
PRICE QUOTED..
2.
DEFECT REPORT
DATE
PROBLEM
REPORTED TO
ACTION TAKEN
3.
Crew Medical
(Rating)
Problem
Cause
Action taken

Notes:

Serge

Boisset

MV ORION
7th July

Klein & Sons

MEMO

TO:
MESSAGE

..PHONED
YOU WERE OUT.

WHILE

ACTION:
.
3a.Useful phrases for telephoning
Here are some useful phrases for telephoning. Some of them are from the conversations in
Exercise 2b. Match each function with the appropriate phrases.
Stages

What the caller says:

Phrases

Saying who you are

Ill (call him back later)

Ill( give him a ring later)

Asking to speak to someone

This is (Alexander)
(Alexander) speaking
(Alexander ) here.
My name is (Alexander).
Can/Could you (ask him to call me back)?
(tell him I called)?

Giving your reason for calling

Asking to leave a message

Im calling about (the crew change).

to( find out about the crew change)
Its about (the crew change).

Leaving a message
Saying what youll do

Can/Could I speak to (Bob), please?

Is Bob there?
Im trying to get hold of Bob. (informal)
Thank you/Thanks. Goodbye

Ending the conversation

Can/Could I leave a message (for him)?

Stages

What the person answering says:

Phrases

Answering the phone

Can I take a message?

Asking someone to wait

Ill (get/ask him to call you).

Ill (just put you through)
Ill(give him the message)
Ill( pass the message on).

Apologising

Good morning,(Transglobe Management).How

can I help you?
Good morning, (Laura) speaking.

Saying what youll do

Can/Could you hold the line, please?

Can/could you hold on, please?

Offering to take a message

Thank you/Thanks. Goodbye.

Ending the conversation

Im afraid (he isnt here at the moment)

Im sorry, but (hes gone out).

Listen to the four conversations in Exercise 2a again. Tick the phrases you hear.

3b
Complete the dialogues using appropriate phrases from Exercise 3a.
1.
Receptionist: Good afternoon, Transatlantic Shipping. How can I help you?
Mr Reala:
Receptionist: Im sorry, Mr Reala, but Mr Laga is not at his desk at the moment.
.?
MrReala : Yes, I would.as soon as possible? Its an urgent matter.
Receptionist: Of course.Oh, just a moment, please. Mr Lagar has just walked in.Ill.
MrReala: Thanks.
MrLagar: Good afternoon, Hernando Lagar
MrReala:the cargo paperwork for the MV
Hawthorn. The Captain requires the paperwork urgently. Can you tell me if its ready?
MrLagar: Ah, were just preparing the documentation now, Mr Reala. It will be despatched to
the ship within the next hour.
MrReala: Good. Ill tell the Captain right away. Thank you.
MrLagar: Not at all. Goodbye.
2.
Staff member: Good afternoon. Marine Catering Supplies incorporated. Marie..
Caller
: Hello..Mr Brown.Is this the right extension number?
Staff member: Yes, this is the right number but.Mr Brown.for lunch. Im his
collegue. Can I help you?

Caller
: Oh, I really need to speak to him in person. When will he be back?
Staff member : Hell be back in an hour, I think. You could call back then.
Caller
: Im afraid I wont be able to: I have a meeting now.?
Staff member : Of course.
Caller
: My name is Fabio Vittori.our order. Could you tell him theres
been an alteration? I need to discuss it urgently but Ill explain more when I call again tomorrow.
Staff member : Okto him.
Caller
: Thanks.
4a
Listen to the cassette. A Captain is talking to a training Manager about the onboard
training programme. Complete the notice that the Captain will put up around the ship.

TRAINING PROGRAMME: NEXT.

SESSION 1: The.-
SESSION 2: Regulations for
DATE:

6 July

TIME:

1230

VENUE:

in the.room

REMARKS: ..provided
All..welcome.

5a
Checking information

Read these parts of the dialogue from Exercise 4a. Notice how the Captain checks
some details about the training session.

1. Captain : You can still make it on the 6th of July, cant you?
Training Manager: Oh, yes, no problem.
2. Captain: Erthey are aimed at all ranks, arent they?
Training Manager: Yes, I think they will be useful for everyone.
3. Training Manager: .there isnt usually an overhead projector in the meeting room, is
there?
Captain: No, Im afraid not. But theres a flip chart if you need to use it.

The short questions at the end of the sentences are called question tags. Question tags are placed
at the end of positive or negative statements. They are usually spoken, not written, and they show
that you expect a replay. Question tags are used to check if the information is correct or not and to
ask for confirmation When the speaker is not sure if the information he is checking is correct, his
voice goes up on the question tag. When the speaker is fairly sure that the information is correct,
his voice goes down on the question tag.
Notice that the auxiliary verb in the question tag is stressed. However, the auxiliary verb in the
statement is not stressed.

Listen to the cassette. You are going to hear ten sentences in which the speaker is
checking information. Is the speaker sure of the information? Tick the appropriate
box for each sentence.
The speaker is fairly sure

The speaker is not sure

1
2
3
4
5
6
7
8
9
10

Listen again and repeat the phrases.

5c
Question tags
If there is an auxiliary or modal verb in the main statement, it is repeated in the question
tag.
If the statement is positive, the question tag is usually negative
You are the new joiner, arent you?
Gerry can play bridge, cant he? If the statement is positive, the question tag is usually negative
The weather was terrible, wasnt it?
If the statement is negative, the question tag is usually positive
The Training Officer didnt arrive, did he?
There isnt any coffee left, is there? If the statement is negative, the question tag is usually
positive

You wouldnt forget that, would you?

Otherwise, use the verb DO in the question tag.
They come from Peru, dont they?
The Bosun checked the anchor, didnt he?

Complete these sentences with a question tag.

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Its a fine calm day,

?
You know Carlos,
?
You couldnt lend me $50,
?
The alarm bell rang,
?
The ratings must attend the training course,
The superintendent didnt stay long,
The Master wasnt angry,
Theres a drill tomorrow,
The 3rd Engineer cant take over,
Boris doesnt smoke,

?
?
?
?
?
?

6a.
Listen to the following ship-to-ship VHF conversation exchange and answer the
following questions:
1.
2.
3.
4.
5.
6.
7.
8.

What are the similarities and differences between telephoning and telephony?
What are the main stages in the development of the VHF exchange you heard?
Who is making the call and who is responding to the call?
How does the calling station address the responding station?
What introductory phrase does the calling station use for identification?
What word do both stations use when taking turns during the exchange?
What word is used to signify end of transmission?
Why do you think both interlocutors use words like: QUESTION and ANSWER ?

6b
Message Markers
1.QUESTION
2.INSTRUCTION
3.ADVICE
4.REQUEST
5.INFORMATION
6.WARNING
7.INTENTION

What is your position?

Is visibility expected to change?
You must stay clear of the fairway
Do not overtake.
Advise you pass astern of me
I require a tug
Please send medical assistance
The pilot is waiting now at position.
My ETA at East Pier is one-six-three-zero
local.
I am manoeuvring with difficulty
I intend to reduce speed, new speed: five knots.

6c
In order to understand a message completely it is necessary to know its function. See if
you can identify the function of these messages by writing: question, instruction, advice,
request, information, warning or intention in the space provided, as appropriate.
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)

Buoy number two-six is unlit.

What are my berthing instructions?
No vessels are at the anchorage.
Go to berth number eight.
What is your draft aft.
Advise you keep your present course.
I expect to be underway within period: two hours.
Please provide fire-fighting assistance.
Push on my port bow.
The vessel ahead of you is stopping.

In the seaspeak system a message should always be initiated by a message

marker, i.e. one of the seven words above denoting message type. This will increase the
probability of the message being understood The system also uses reply markers, which
correspond as follows: question/answer, instruction/instruction-received, advice/advicereceived, etc.
e.g. question: What is your ETA at the harbour entrance?
answer: My ETA at the harbour entrance is: time: one-four-zero-zero UTC
With the other markers, the message is quoted back in full after the reply marker with any
necessary changes made.
e.g. intention: I intend to reduce speed, new speed: five knots.
Intention-received: You intend to reduce speed, new speed: five knots
6d
Message patterns
Seaspeak recommends that a message and a reply should take the following patterns:
1.. Questions: These should be restricted to three types:
(i) Questions beginning with Wh question words or How
(ii)Questions which give alternatives, e.g. Are you loading or unloading?
(iii)Questions requiring a yes or no answer.
Note: question tags are strongly advised against
2.Answers: When a yes or no answer is required these take the form of: Positive/Yes,
Negative/No or Dont know, as follows:
e.g. question: Are there any survivors?
answer : Positive/yes, the are four survivors.
or

answer: Negative/no, there are no survivors.

or
answer: I dont know if there are any survivors.
3.Instructions: These should use the imperative form, e.g. StopTurnDo not anchor
Agreement or disagreement with the instruction is indicated by saying Positive or
Negative after quoting the command. After a negative a reason ma be given.
e.g. instruction: Stop your engines.
Instruction-received: stop my engines, negative, reason: the tide is too strong.
4. Advice: This signals suggestions and also uses the Imperative or Advise you
5. Requests: Requests for items to be delivered begin: Please deliver;Please
supply;Please send; Please provide; or Please confirm (if seeking
confirmation of information).
6. Intentions: Although in every day English intentions can be expressed using going
to, seaspeak recommends the pattern: I intend to.
7. Reasons: If a reason is given with any with any of the above, Seaspeak recommends
that the single word Reason should be used rather than words such as, because,
as, so that,in order to, etc.
e.g. advice: Please keep clear of me, reason: my steering-gear is defective.

Use themessage markers and the message patterns described above to complete
these conversation extracts, which are based on those found in the Seaspeak
Reference Manual.

(a)
Information-

Dredging operations are completed in the fairway. Over.

(b) : Over.
..-received: You intend to anchor now. Over.
(c)Question :

Is buoy number: two-three in the correct position? Over.

.: Negative,Over.
(d) Request:

: .welding equipment,urgent repair.

.: We have qualified welders on board. Over.

(e)..: Please proceed to Avonport,.Over.
Advice-: .., reason: there is cargo for me.
(f)..: A strong easterly wind is blowing at the berth. Over.
..-:...Over.

(g)..: Turn starboard immediately.Over.

..-:., negative,.
Sailing vessel on my starboard bow. Over.

Rewrite these sentences in the Seaspeak format.

(a)
(b)
(c)
(d)
(e)
(f)
(g)

Large vessel leaving. Keep clear of the approach channel

I will attempt rescue by breeches-buoy.
At what time do you expect to arrive at the harbour entrance?
You did say your length was two hundred metres, didnt you?
It would be better for you to pass ahead of me as I am slowing down.
Im afraid that shore based radar assistance is not available.
Okay. Thanks for the warning. .Ill keep a look out for wreckage.

6e
Here is an outline of an intership exchange using Seaspeak:
Station making the call
1. Initial call
Address.
(Name/Callsign of station called, said twice)
Identification.
This is
(Name/Callsign of station called, said twice)
Indication of calling VHF channel.
On VHF channel
Over.
3.Indication of working VHF channel
Address and identification.
Indicate working VHF channel.
Switch to VHF channel
Over.

Station responding to the call

2. Response to call
Address and identification.Over.

4.Agreement of working VHF channel

Address and identification.
Agree working VHF channel.
Agree VHF channel.

(Both ships now change to the agreed working channel)

5.Message
Address and identification.
Message.
Over.

6.Response to message
Address and identification.
Respond to message.
Over.

7.End of transmission
Address and identification.
Read back response to message.
Out.

Read the following situation and write down an intership exchange using the
outline and the message markers above.

Nippon Maru is at sea in the South Atlantic and is on passage from Buenos Aires to
Yokohama. She sees Gulf Trader going in the opposite direction. Knowing that there is
congestion at Buenos Aires (a vessel is aground near Practicos Interseccion Light Vessel),
Nippon Maru calls up Gulf Trader to inform her of the current situation and its cause. As
this is an inter-ship exchange, the Initial Call is made on VHF channel 16.
Answer Key Unit 10
2b
Conversation 1
Swiftcabs: Hello, Swiftcabs.
Seafarer: Hello, Id like to book a taxi, please.
Swiftcabs: Fine. Where from?
Seafarer: From the porterthe west loading bay. Can you come right to the ship? Its
the MV Aventura.
Swiftcabs: Yes, we can do that. What time do you want it for?
Seafarer: 7 oclock, please.
Swiftcabs: And where are you going?
Seafarer: Into the city centre. Can you tell me how much thatll be?
Swiftcabs: Ehabout 12 pounds, or thereabouts. And the name, please?
Seafarer: Rodriguez.
Swiftcabs: Fine, Mr Rodriguez. So, thats 7 oclock at the west loading bay.
Seafarer: Thats right. Thanks.
Swiftcabs: OK, then. Goodbye.
Seafarer: Goodbye.
Conversation 2
Staff member: Good morning. Transglobe Management Office.
Captain Ogawa: Good morning. This is Captain Ogawa of the MV Orion. Can I speak to
George Sanders in the Technical Support Department, please?
Staff member: Yes, could you hold the line, please?
Captain Ogawa: Yes, of course.
Mr Sanders: George Sanders speaking.
Captain Ogawa: Hello, George. Ogawa here.
Mr Sanders: Captain Ogawa, good to hear from you. How are things?
Captain Ogawa: Not so good. We seem to have developed a problem with our e-mail. The
Chief Engineer is unable to send any e-mails. I think weve lost our satellite link to the
web.
Mr Sanders: Oh, right. Well, well have to look into that straight away. Ill get one of the
system engineers to call you. He can talk the problem over with you.

Captain Ogawa: Thanks very much, George.

Mr Sanders: No problem. Ill speak to you soon
Conversation 3
Receptionist: Good morning. Port Bryson Dental Clinic. How can I help you?
Chief Officer: Good morning. This is Chief Officer Gonzalo Marquez. We arrive in port at
1300 today and I need to make an emergency appointment for one of our crew members.
Receptionist: Has he been to the clinic before?
Chief Officer: No, ha hasnt
Receptionist: What exactly is the problem?
Chief Officer: He fell down stairs earlier this morning and broke two teeth. Hes in a lot of
pain.
Receptionist: Yes, I see. Well, because its an emergency, you dont need an appointment.
Just come in as soon as you arrive in port and hell get priority.
Chief Officer: Thanks very much. What will he need to bring with him?
Receptionist: Just his passport. Oh, and someone to translate for him, if necessary.
Chief Officer: All right, then. Thanks for your help.
Receptionist: Goodbye.
Chief Officer: Goodbye.
Conversation 4
Receptionist: Good afternoon, Klein & Sons Ship Managers.
Seafarer: Good afternoon. My name is Albert Anan. Im phoning from the MV Julia.
Could I speak to someone in the mailroom, please. Im phoning from the MV Julia. Could I
speak to someone in the mailroom, please?
Receptionist: Ill put you through to Mr Simpson. Hold on, please. Im afraid Mr Simpson
isnt here at the moment. Can I take a message?
Seafarer: Yes, can you ask him to call me back this afternoon? Its about a package that
Im expecting from my father. I was just wondering if it had arrived at the office yet.
Receptionist: Did you say your name was Albert Anan?
Seafarer: Yes, thats right.
Receptionist: Oh, Im sure something arrived here for you in this afternoons postjust a
momentyes, its here. Ill get Mr Simpson to take it with him when he visits the ship
tomorrow morning.
Seafarer: Oh, thanks very much.
Receptionist: Not at all. Goodbye.
Seafarer: Goodbye.
2b
1) He is booking a taxi.
2) The captain is phoning to report a problem sending e-mail from the ships computer.
3) He is making enquiries about an emergency dental appointment for a crew member.
4) The seafarer wants to know if the parcel he is expecting has arrived at the crewing office.

2c.
1.
Swiftcabs booking form
NAME Rodiguez
PICK-UP POINT MV Aventura West
loading bay
DESTINATION: City Centre
TIME: 7pm
PRICE QUOTED: 12 pounds
2.
DEFECT REPORT
MV ORION
DATE
7th July
PROBLEM: Cant send e-mails-suspect loss
of satellite link.
REPORTED TO: George Sanders
ACTION TAKEN: Systems engineer will
phone back.
3.
Crew Medical
(Rating)

Notes:

Serge

Boisset

Problem: Two broken teeth

Cause: Arranged emergency dental
Action taken: Arranged emergency dental
treatment in port.

4.
Klein & Sons

MEMO

TO: Mr Simpson, mailroom

MESSAGE: Albert Anan from the MV Julia
..PHONED WHILE

YOU WERE OUT.

ACTION: Please take his parcel when you
visit the ship tomorrow

3a
Saying who you are: This is Alexander/Alexander speaking/Alexander here/ My name is
Alexander
Asking to speak to someone: Can/Could I speak to Bob, please?/Is Bob there?/Im trying
to get hold of Bob.(informal)
Giving your reason for calling: Im calling about (the crew change)/to (find out about the
crew change)./Its about (the crew change).
Asking to leave a message: Can/Could I leave a message (for him)?
Leaving a message: Can/Could you (ask him to call me back)?/(tell him I called)?
Saying what youll do: Ill call him back later/Ill give him a ring later.
Ending the conversation: Thank you./Thanks. Goodbye.
Answering the phone: Good morning, (Transglobe Management)./ Can I help you?/Good
morning,(Laura) speaking.
Asking someone to wait: Can/Could you hold the line, please?/ Can/Could you hold on ,
please?/Just a moment, please.
Apologising: Im afraid (he isnt here at the moment./Im sorry, but (hes gone out).
Offering to take a message: Can I take a message?/Would you like to leave a message?
Saying what youll do: Ill (get/ask him to call you)/Ill( just put you through)/Ill (give
him the message)/ Ill (pass the message on).
Ending the conversation: Thank you./Thanks.Goodbye
3b
(possible answers)
1)
Receptionist: Good afternoon, Transatlantic Shipping. How can I help you?
Mr Reala: Good afternoon, this is Josef Reala. Could I speak to Mr Lagar?
Receptionist: Im sorry, Mr Reala, but Mr Lagar is not at his desk at the moment. Would
you like to leave a message?

Mr Reala: Yes, I would. Could you ask him to call me as soon as possible? Its an urgent
matter.
Receptionist: Of courseOh, just a moment, please. Mr Lagar has just walked in. Ill
put you through.
Mr Reala: Thanks.
Mr Lagar: Good afternoon, Hernando Lagar speaking.
Mr Reala: Josef Reala here. Im calling about the cargo paperwork for the MV
Hawthorn. The Captain requires the paperwork urgently. Can you tell me if its ready?
Mr Lagar: Ah, were just preparing the documentation now, Mr Reala. It will be
despatched to the ship within the next hour.
Mr Reala: Good. Ill tell the Captain right away. Thank you.
Mr Lagar: Not at all. Goodbye.
2)
Staff Member: Good afternoon. Marine Catering Supplies Incorporated. Marie
speaking.
Caller: Hello. Im trying to get hold of Mr Brown. Is this the right extension number?
Staff Member: Yes, this is the right number but Im afraid Mr Browns gone out for
lunch. Im his colleague. Can I help you?
Caller: Oh, I really need to speak to him in person. When will he be back?
Staff Member: Hell be back in an hour, I think. You could call back then.
Caller: Im afraid I wont be able to. I have a meeting now. Could I leave a message?
Staff Member: Of course.
Caller: My name is Fabio Vittori. Its about our order. Could you tell him theres been an
alteration? I need to discuss it urgently but Ill explain more when I call again tomorrow.
Staff Member: OK. Ill pass the message on to him.
Caller: Thanks.
4a
Training Manager: Good morning.
Captain: Good morning, is Daniel Prowd the Training Manager there, please?
Training Manager: Speaking.
Captain: Captain Lessov here, MV Seadance. Its about the next meeting in your
Training Programme.You can still make it on the 6th of July, cant you?
Training Manager: Oh, yes, no problem.
Captain: Good. There are a couple of things I just wanted to finalise. Firstly, do you
have a working title for the meeting?
Training Manager: Well, I am going to focus on two things. Firstly, facts about collision
avoidance and, secondly, I wanted to go over regulations for inflatable liferafts. So, for
Session One, how about The Facts-Collision Avoidance and, for Session Two,
Regulations for Inflatable Liferafts.
Captain: Sounds fine. Er..the sessions are aimed at all ranks, arent they?
Training Manager:Yes, I think they will be useful for everyone.
Captain: OK, then, well see you on the 6 th . Dont bring your lunch-it will be provided,
as usual.
Training Manager: Good. Just one last thingthere isnt usually an overhead projector
in the meeting room, is there?
Captain: No, Im afraid not. But theres a flip chart if you need to use it.
Training Manager: Great. See you soon, then.
Captain: Yes, goodbye.

TRAININGPROGRAMME:NEXTmeeting
SESSION 1:TheFacts.CollisionAvoidance
SESSION 2:Regulations forinflatableliferafts
DATE:

6 July

TIME:

1230

VENUE:

in the meting room

REMARKS: Lunch provided

All ranks.welcome.
5a
1) Captain: You can still make it on the 6th f July, cant you?
Training Manager: Oh, yes, no problem.
2) Captain: Erthe sessions are aimed at all ranks, arent they?
Training Manager: Yes, I think they will be useful for everyone.
3) Training Manager: ..there isnt usually an overhead projector I the meeting
room, is there?
Captain: No. Im afraid not. But theres a flip chart if you need to use it.
5b
1)
2)
3)
4)
5)
6)
7)
8)
9)
10)

The Pilot was incorrect, wasnt he?

Thats not the QEII, is it?
He works at head Office, doesnt he?
You can speak English, cant you?
You dont like caviar, do you?
They went to the wrong berth, didnt they?
Youve used this machine before, havent you?
You wouldnt drink alcohol while on duty, would you?
We havent received the telex yet, have we?
This is the first time youve crossed the equator, isnt it?

5c
The speaker is fairly sure he is correct in sentences 1,5,6,8 and 10
The speaker is not sure if he is correct in sentences 2,3,4,7 and 9.
5d
1) isnt it?

2)
3)
4)
5)
6)
7)
8)
9)
10)

dont you?
could you?
didnt it?
mustnt they?
did he?
was he?
isnt there?
can he?
does he?

6a
Tapescript
Station making the call
1 All ships, All ships, calling
Black tanker, position: fairway buoy;
Calling black tanker, position: fairway
Buoy.
This is Rattler, Golf Xray Xray Xray;
Rattler, Golf Xray Xray Xray. On VHF
Channel one-six.
Over.

3.Rose Maru. This is Rattler.

Switch to VHF channel zero-six.
Over.

Station responding to the call

2. Rattler, Golf Xray Xray Xray.

This is Rose Maru, Juliett Alfa Alfa
Alfa, black tanker, position: fairway
buoy.
Over.
4. Rattler. This is Rose Maru. Agree
VHF channel zero-six.
Over.

5.Both stations listen on VHF channel 16.

Both stations switch their VHF sets to VHF channel 06.
Both stations listen on VHF channel 06.
For the purpose of this example VHF channel 6 is assumed to be free.
6.Rose Maru. This is Rattler.
QUESTION: What s your ETA?
Nothing more.
Over.

8.Rose Maru. This is Rattler.

Understood, ETA: oneFive-four-zero UTC.
Thank you.
Out.

7.Rattler. This is Rose Maru.

ANSWER: My ETA is onefive-four-zero UTC.
Nothing more.
Over.

9.Both stations listen for a short period on VHF channel 06

Both stations resume watchkeeping on VHF channel 16.
6c
(a)
(b)
(c)
(d)
(e)
(f)
(g)
(h)
(i)
(j)

WARNING
QUESTION
INFORMATION
INSTRUCTION
QUESTION
ADVICE
INTENTION
REQUEST
INSTRUCTION
WARNING

6d
(a)Information: Dredging operations are completed in the fairway. Over.
Information-received: Dredging operations are completed in the fairway. Over.
(b)Intention: I intend to anchor now. Over.
Intention-received: You intend to anchor now. Over.
Question: Is buoy number: two-three in the correct position? Over.
Answer: No, buoy number: two-three is not in the correct position. Over.
(d)Request: Please send welding equipment, reason: urgent repair.
Information: We have qualified welders on board. Over.
(e)Advice: Please proceed to Avonport, reason: there is cargo for you. Over.
Advice-received: Proceed to Avonport, reason: there is cargo for me. Over.
(f)Warning: A strong easterly wind is blowing at the berth. Over.
Warning-received: A strong easterly wind is blowing at the berth. Over.
(g)Instruction: Turn starboard immediately. Over.
Instruction-received: Turn starboard immediately, negative, reason: sailing vessel on my
starboard bow. Over.
(a) Instruction: Keep clear of the approach channel, reason: large vessel leaving.
(b) Intention: I intend to attempt rescue by Breeches-buoy.
(c) Question: What is your ETA at the channel entrance?
(d) Request: Please confirm that your length is two-zero-zero metres?
(e) Advice: Please pass ahead of me, reason: I am slowing down.
(f) Answer: Negative, shore-based radar assistance is not available.
(g) Warning-received: Ill keep a look out for wreckage.
6e
Station making the call
1.Polar Star,Nine Victor Alpha Tango;
Polar Star, Nine Victor Alpha Tango;
This is Rambler, Golf Xray Xray Xray;
Rambler, Golf Xray Xray Xray
On VHF Channel one-six.

Station responding to the call

Over.

3.Polar Star. This is Rambler.

Switch to VHF channel zero-six.
Over.
5.Polar Star. This is Rambler
Question: What is your destination?
Stay on.
Over.
7. Polar Star. This is Rambler.
Understood, Dakha.
Information: Dakha pilot services
suspended, reason: gales.
Over.

9. Polar Star. This is Rambler.

Nothing more.
Out.

2.Rambler Golf Xray Xray Xray

This is Polar Star Nine Victor Alpha
Tango.
Over.
4.Rambler. This is Polar Star.
Agree VHF channel zero-six.
Over.

6.Rambler. This is Polar Star.

Answer. My destination is Dakha.
Over.

8. Rambler. This is Polar Star.

Information-received. Dakha pilot
services suspended, reason; gales
Over.