Fax Pro Module

User Guide

Schmooze Com Inc.

Fax Pro Module

User Guide

Chapters
Overview
Global Fax Settings
Extension Fax Settings
Inbound Route Fax Settings
User Control Panel Faxing Options
Recap

Overview
With Fax Pro you can now view all received faxes from your user control panel and send outbound
faxes from your PBX. You can also manage your cover page settings for the whole company.

Copyright Schmooze Com, 2012

Fax Pro Module

User Guide

Global Fax Settings

When clicking on Fax Configuration module in your PBX admin GUI you will be able to set all the
following options:
Fax Presentation Settings
Default Fax Header- This will be set to the name of the company and will appear at
the top of all outbound faxes.
Default Local Station Identifier- This will be set to the main fax number and will appear at the
top of all outbound faxes.
Outgoing Email Address- This is the email address all outbound faxes appear to be coming
from to the recipient.

Fax Presentation Options

Default Fax header:

Schmooze Com Inc

Default Local Station Identifier:

920-886-8131

Outgoing Email address:

info@schmoozecom.com

Fax Transport Options

Error Correction Mode- Many new fax machines are capable of resending data that was
corrupt. If checked to yes we will attempt to negotiate ECM with the other fax machine.
Maximum and Minimum Transfer Rate- Here you can set the minimum and maximum baud
rates you want to negotiate faxing at. We recommend minimum of 9600 and maximum of
14400.
Fax Transport Options

Error Correction Mode

Yes

Maximum transfer rate

14400

Minimum transfer rate

9600

No

Fax Cover Page Options

Here you can set all the company information you want displayed on your fax cover page when
sending outbound faxes from the user control panel. You can click the preview button to
preview what the cover sheet will look like:
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Fax Pro Module

User Guide

Fax Cover Page Options

Company Logo:

Choose File

No file chosen

Company Name:

SchmoozeCom, Inc.

Company Address 1:

1351 Kimberly Dr.

Company Address 2:

Neenah, WI 54956

Delete logo

Company Address 3:
Company Phone:

9208868132

Company Web Site:

www.schmoozecom.com

Company Footer:
Preview Cover Page

500
Preview

Local Storage Options

Max Pages- Maximum pages of inbound faxes any user can store at anytime.
Excess Faxes- What to do if the max pages occurs and a inbound fax comes in. You can
choose between Delete or Reject. Delete will delete the oldest pages to make room for this
new fax. Reject will reject the incoming fax.

Max Pages:
Excess Faxes:

3000

Reject

Delete Oldest

Extension Fax Settings

Under the extension setting for any extension you can set fax settings as it relates to that user:
Scroll down to the Fax Section as seen below.

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Fax Pro Module

User Guide

- Fax

Enabled
Fax Email

abc@schmoozecom.com

Store Localy
Outgoing Station ID

9208868131

Outgoing Header

Schmooze Com Inc

Cover Sheet Name

Tony Lewis

Cover Sheet Tel

920-886-8130

Cover Sheet Email

abc@schmoozecom.com

Enabled- Check this box to enable fax to email for this user.
Fax Email- What email address to send faxes for this user to.
Store Locally- Store inbound faxes to this user on the server after emailing and let them view the
faxes in the user control panel.
Outgoing Station ID- What fax number will be displayed at the top of each fax page when sending
faxes from the user control panel if the user chooses to include a cover sheet.
Outgoing Header- What company name will be displayed at the top of each fax page when
sending faxes from the user control panel if the user chooses to include a cover sheet.
Cover Sheet Name- What name will be displayed on the cover sheet when sending faxes from the
user control panel if the user chooses to include a cover sheet.
Cover Sheet Tel- What phone number will be displayed on the cover sheet when sending faxes
from the user control panel if the user chooses to include a coversheet.
Cover Sheet Email- What email address will be displayed on the cover sheet when sending faxes
from the user control panel if the user chooses to include a cover sheet.

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Fax Pro Module

User Guide

Inbound Route Fax Settings

Under the inbound route section of your Admin PBX you can set fax settings. Under the inbound
route scroll down to the Fax Detection setting.
Fax Detect

Detect Faxes:

Yes

No

Fax Detection type:

Dahdi

Fax Detection Time:

Fax Destination:

== choose one ==

Fax Detect Setting

Detect Faxes- You can set this to yes or no if you want to have the system attempt to detect
faxes on an inbound call. If set to yes you then need to choose the Detection Type and a
destination on where to send fax calls to.
Fax Detection Type- You can pick between SIP and DAHDI. If the call is coming from a SIP
trunk pick SIP. If the call is coming in on a Analog or PRI line pick DAHDI.
Fax Detection Time- How long to try and detect if the call is a fax or voice before failing
to the voice destination. We recommend setting this to 4-5 seconds.
Fax Destination- If the system detects a fax call this is the destination of where to send the
fax call to. This is usually sent to the Fax Recipient destination.
Fax Detect

Detect Faxes:

No

Yes

Fax Detection type:

Sip

Fax Detection Time:

Fax Destination:

Fax Recipient

Preston McNair (4001)

You can also choose not to use fax detect and direct the inbound route as a normal destination to
the fax recipient of the user you want to receive the fax (when someone sends a fax to this inbound
route). This is tipically recommended because fax detection is not always totally accurate and will
lead to inbound calls taking longer to ring through as it attempts to detect a fax tone before routing
the call.
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Fax Pro Module

User Guide

User Control Panel Fax Options

Logging into the user control panel you will see a section called Fax. From here a user can view
all locally stored faxes (if enabled for the user) and send outbound faxes:
- Send a fax

Call Monitor
Voicemail
Conference Pro
Contact Directory
Fax Presence
Feature Codes
Follow Me
Phone Features
VmX Locator
Settings

File

Choose File

No file chosen

Destination
Coversheet?
Send Fax

Logout
You are using 2% of your fax storage quota.
Fax

Date

From

To

Status

out

Thu, Sep. 13, 2012 4:41 pm

4002

77719207274613

OK

Pages View Forward Delete

1

Send a Fax- From the user control panel you can choose to send a fax by uploading PDF or Tiff
files.
File- Use the choose file option to pick any PDF or Tiff file on your local computer to upload.
You can press the Green + button to upload additional files.
Destination- Type the fax number of who you would like to send the fax to.
Cover sheet- Selecting this option will allow you to include the cover sheet from the PBX for
your user. If you choose to send a cover sheet you will then be prompted with the following
additonal fields:
Recipient Name
Message

1340

My Name

Tony Lewis

My Tel

920-886-8132

My Email

tony.lewis@schmooze

Recipient Name- The name of the person you are sending the fax to. This will be included in
your cover sheet.
Message- You can type a message that will be included on the cover sheet.
My Name- This is pulled from your extension fax settings but you can override the option here.
My Tel- This is pulled from your extension fax settings but you can override the option here.
My Email- This is pulled from your extension fax settings but you can override the option here.
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Fax Pro Module

User Guide

View Received or Sent Faxes

You can view all sent and received faxes for your user:
- Stored Faxes
You are using 2% of your fax storage quota.
Fax

Date

From

To

Status

out

Thu, Sep. 13, 2012 4:41 pm

4002

77719207274613

OK

Pages View Forward Delete

1

In

Wed, Sep. 12, 2012 6:52 am

2627977614

4002

OK

out

Mon, Sep. 3, 2012 10:55 am

4002

77719207274613

OK

In

Tue, May 29, 2012 9:45 am

9062271114

4002

OK

In

Wed, May 23, 2012 10:35 am

6193301897

4002

OK

Fax- Shows if the fax was an inbound or outbound fax.

Date- Shows the date and time the fax was sent or received.
From- On an inbound fax, this will show the caller ID of who sent the fax. On an outbound
fax, it will show the extension number of who sent the fax.
To- On an inbound fax this will show the extension number of who received the fax. On an
outbound fax it will show the phone number of who the fax was sent to.
Status- This will show the status of the fax such as OK, Busy or No Answer.
Pages- The number of pages of the fax (sent or received).
View- Click this option to view the PDF of the fax.
Forward- Click this option to forward the fax to any other extension or outside fax number.
Delete- Click this option to delete the fax from the system.

Copyright Schmooze Com, 2012

Schmooze Com Inc.

(920) 886-8130
http://schmoozecom.com