MENTOR

TEOCO'S MENTOR TRANSFORMS NETWORK DATA INTO SUBSCRIBER INTELLIGENCE FOR

ADVANCED VISUALIZATION, OPTIMIZATION AND NETWORK & CUSTOMER ANALYTICS.
The growing complexity of Networks and the exponential demands
of customers for seamless quality of service in the face of increasing
competition, leave CSPs (Communication Service Providers) battling
against churn rates, decreasing ARPUs and skyrocketing CAPEX and
OPEX.
The management of a network and its optimization to provide better
services is the domain of skilled and trained engineers whose work is
endless. Besides, engaging with the constraints of the network is a
never ending challenge that is not expected to be easier with the
arrival of new technologies and the deployment of LTE systems.
TEOCO's Mentor solution provides a fully integrated tool
allowing CSPs to face the challenges of Radio Access Network,
by maximizing CDMA/ EVDO/ UMTS network quality, capacity
and coverage automatically, solely using mobile measurements.
Endowed with sophisticated proprietary algorithms, the system
automatically generates optimization recommendations that
improve network quality, capacity, and coverage, while monitoring
SLAs and reporting on degradations.
Additionally, for faster visualization and localization of
activities, the solution offers the best Geo Location capacities
available on the market today.

Automates the
Identification of
Customer-Affecting
Problems and their
Resolution

Offers Strong Network

and Customer Analytics

Delivers a Powerful
Optimization Engine

Presents the Network

like never before

TEOCO Corporation | 12150 Monument Drive, Suite 400 | Fairfax, VA 22003 | www.teoco.com

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Business Benefits of the

Mentor

Drop Map in Mentor

OPEX Reduction
Automating multiple parameter changes and
optimizations, for example neighbor lists and
search windows
Minimizing time and cost spent on drive tests
Removing the need for expensive and detailed
clutter maps
Removing the need for complicated, lengthy
signal-propagation calibration
Reduced and more effective CAPEX

Key Features & Benefits

Better utilization of existing resources for traffic

hot spots

STREAMLINE & AUTOMATE THE IDENTIFICATION AND RESOLUTION

OF CUSTOMER-AFFECTING PROBLEMS

Smart load-balancing of traffic across multiple

carriers
Optimizing the interface between multiple
carriers
Sustainable network performance goals
Focusing on problem solving and not data
collection, analysis and monitoring
Easily identifying key network problems which
have a higher impact on network KPIs

STRONG NETWORK AND CUSTOMER ANALYTICS FOR AN ENHANCED

USER EXPERIENCE

Using automatically-generated cluster-wide

accurate optimization recommendations

Proactively identifying network-quality

degradation

Increased network MOU and ARPU

Faster adaptation to evolving traffic patterns in
the network
Quicker identification and resolution of networkquality degradation
Better customer satisfaction and reduced
churn

Intuitive dashboards - drill-down, up and sideways to any

hierarchy level and dimension, to quickly analyze problematic
scenarios
Define & track quality thresholds - Resources can be
directed in the most cost-effective manner to fix the
problems with the biggest business impact
From optimization plans to ready-to-use implementation
scripts - automatically generates scripts for optimization
recommendation implementation
A single point of access offering an integrative view at any
time, from anywhere

ADVANCED GENETIC ALGORITHMS TO SCAN THE BEST POSSIBLE

OPTIMIZATION CONFIGURATION

Reducing drop rate

Scalable, fully redundant, distributed and configurable

mediation engine - zero engineering time spent on data
collection, processing and conversion
Powerful data model for more accuracy and efficiency
Automatic Network model updates
An extensible solution

Optimal Balancing & Utilization of Existing Infrastructure to

Reduce Capacity and Throughput Issues
Constantly Optimized Network

LEADING GEO LOCATION CAPACITIES

Increasing network coverage

Providing better quality of service

Proven cost effectiveness and solid ROI

A Performant & Accurate Geo-Location tool - TEOCO has

proven its solution quality, delivering accurate positioning for
moving and stationary calls, long and short sessions, voice &
data calls, indoor/outdoor transactions
Virtual Drive Test for Immediate Visualization of Call Flow

TEOCO Corporation | 12150 Monument Drive, Suite 400 | Fairfax, VA 22003 | www.teoco.com