Nonparametric Correlations

Correlations
Residual
Spearman's rho

Residual

.111

.303**

.473

.190

.127

65

65

65

65

-.009

1.000

.279*

-.125

.473

.012

.161

65

65

65

65

Correlation Coefficient

.111

.279*

1.000

.003

Sig. (1-tailed)

.190

.012

.491

65

65

65

65

.303**

-.125

.003

1.000

.127

.161

.491

65

65

65

65

Correlation Coefficient
Sig. (1-tailed)
N

N
TARIF

TARIF

-.009

FASILITAS

FASILITAS

1.000

Correlation Coefficient
Sig. (1-tailed)

KUALITAS

KUALITAS

Correlation Coefficient
Sig. (1-tailed)
N

**. Correlation is significant at the 0.01 level (1-tailed).

*. Correlation is significant at the 0.05 level (1-tailed).

Model Summaryb

Model

R Square
.651a

.547

Adjusted R

Std. Error of the

Square

Estimate
.419

7.592

Durbin-Watson
1.002

a. Predictors: (Constant), TARIF, FASILITAS, KUALITAS

b. Dependent Variable: KEPUASAN

Collinearity Statistics
Model
1

Tolerance

VIF

(Constant)
KUALITAS

.890

1.124

FASILITAS

.915

1.093

TARIF

.968

1.033

a. Dependent Variable: KEPUASAN

Model Summaryb

Model
1

R Square
.757a

.625

Adjusted R

Std. Error of the

Square

Estimate
.549

8.053

a. Predictors: (Constant), FASILITAS

b. Dependent Variable: KEPUASAN

Coefficientsa
Standardized
Unstandardized Coefficients
Model
1

Std. Error

(Constant)

33.680

5.947

FASILITAS

.129

.102

a. Dependent Variable: KEPUASAN

Coefficients
Beta

Collinearity Statistics
t

.157

Sig.

5.663

.000

7.262

.007

Tolerance

1.000

VIF

1.000

Frequencies

Statistics
JENIS_KELAMIN
N

Valid
Missing

USIA

PENDIDIKAN

PEKERJAAN

PENDAPATAN

65

65

65

65

65

Frequency Table

JENIS_KELAMIN
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

LAKI-LAKI

26

40.0

40.0

40.0

PEREMPUAN

39

60.0

60.0

100.0

Total

65

100.0

100.0

USIA
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

< 30 TAHUN

14

21.5

21.5

21.5

> 30 TAHUN

51

78.5

78.5

100.0

Total

65

100.0

100.0

PENDIDIKAN
Cumulative
Frequency
Valid

Percent

Valid Percent

Percent

SLTP

4.6

4.6

4.6

SLTA

10.8

10.8

15.4

DIPLOMA

16

24.6

24.6

40.0

SARJANA

33

50.8

50.8

90.8

9.2

9.2

100.0

65

100.0

100.0

PASCASARJANA
Total

PEKERJAAN
Cumulative
Frequency
Valid

PELAJAR / MAHASISWA

Percent

Valid Percent

Percent

7.7

7.7

7.7

PNS

13

20.0

20.0

27.7

PEGAWAI SWASTA

23

35.4

35.4

63.1

WIRASWASTA

24

36.9

36.9

100.0

Total

65

100.0

100.0

PENDAPATAN
Cumulative
Frequency
Valid

< Rp. 2.500.000

Percent

Valid Percent

Percent

10.8

10.8

10.8

Rp.2.500.000-Rp.5000.000

32

49.2

49.2

60.0

Rp.5000.000-Rp.10.000.000

19

29.2

29.2

89.2

10.8

10.8

100.0

65

100.0

100.0

> Rp.10.000.000
Total

Model Summaryb

Model
1

R Square
.762a

Adjusted R

Std. Error of the

Square

Estimate

.654

.561

8.138

a. Predictors: (Constant), KUALITAS_PELAYANAN

b. Dependent Variable: KEPUASAN

Coefficientsa
Standardized
Unstandardized Coefficients
Model
1

B
(Constant)
KUALITAS_PELAYANAN

a. Dependent Variable: KEPUASAN

Std. Error
36.603

9.153

.059

.119

Coefficients
Beta

Collinearity Statistics
t

.062

Sig.

3.999

.000

5.492

.001

Tolerance

1.000

VIF

1.000

Model Summaryb

Model

R Square
.661a

.530

Adjusted R

Std. Error of the

Square

Estimate
.517

7.603

a. Predictors: (Constant), TARIF

b. Dependent Variable: KEPUASAN

Coefficientsa
Standardized
Unstandardized Coefficients
Model
1

B
(Constant)
TARIF

Std. Error
20.592

6.729

.341

.111

a. Dependent Variable: KEPUASAN

Coefficients
Beta

Collinearity Statistics
t

.361

Sig.

3.060

.003

3.075

.003

Tolerance

1.000

VIF

1.000

Standardized
Unstandardized Coefficients
Model
1

Std. Error

(Constant)

7.466

12.139

KUALITAS

.084

.118

FASILITAS

.105

TARIF

.353

a. Dependent Variable: KEPUASAN

Coefficients
Beta

Sig.
.615

.541

.088

4.708

.001

.101

.127

5.039

.009

.112

.374

3.141

.003