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Культура Документы
US Department
of Transportation
Federal Aviation
Administration
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5. Report Date
7. Author(s)
Dan Wagner (ACT-530), Joseph A. Birt and Michael D. Snyder (SRC), and James
P. Duncanson (CTA)
DOT/FAA/CT-96/1
Technical Report
ACT-500
F2203C
ALM-100
15. Supplementary Notes: This work was accomplished under the direction of Dan Wagner, ACT-530, as part of the FAA=s Airway Facilities
Human Factors R,E & D Program. The Program is sponsored by Brenda Boone, ALM-100, and managed by Lawrence Cole, AAR-100.
Technical consultation was provided by Kermit Grayson.
16. Abstract
The Human Factors Design Guide (HFDG) provides reference information to assist in the selection, analysis, design, development, and
evaluation of new and modified Federal Aviation Administration (FAA) systems and equipment. A preliminary edition was a draft
standard developed at the Human Factors Laboratory of the FAA Technical Center. This 1996 edition converts the preliminary draft
document to a guide and incorporates expert comments that were collected in 1994 and 1995 from selected reviewers. It is primarily
focused on FAA ground systems and equipment such as those that are managed and maintained by Airway Facilities. This guide covers
a broad range of human factors topics that pertain to automation, maintenance, human interfaces, workplace design, documentation,
system security, safety, the environment, and anthropometry. This document also includes extensive human-computer interface
guidance.
21. No of pages
Unclassified
Form DOT F 1700.7 (8-72)
Unclassified
1012
22. Price
HFDG
Foreword
Foreword
The Human Factors Design Guide (HFDG) for Acquisition of
Commercial-off-the-Shelf (COTS) Subsystems, NonDevelopmental Items (NDI), and Developmental Systems is a
comprehensive reference tool that will help human factors
professionals within the Federal Aviation Administration (FAA)
and contractor organizations to efficiently carry out FAA human
factors policy.
A preliminary edition of the present document was a draft
standard developed at the Human Factors Laboratory of the FAA
Technical Center. This 1996 edition converts the preliminary
draft document to a guide and incorporates expert comments that
were collected in 1994 from selected reviewers.
FAA Order 9550.8, Human Factors Policy, states that:
Human factors shall be systematically integrated into the
planning and execution functions of all FAA elements and
activities associated with system acquisition and system
operations. FAA endeavors shall emphasize human
factors considerations to enhance system performance and
capitalize upon the relative strengths of people and
machines. . .
The Acquisition Strategy Paper required by the new FAA
Acquisition Management System, April, 1997, states that:
. . . human factors will be considered during architectural
and engineering design to achieve effective human
performance during operations, maintenance, and support.
The HFDG was developed by the Aviation Simulation and
Human Factors Division at the FAA Technical Center to
consolidate and capitalize upon multiple sources of human
factors design and evaluation guidelines. It provides FAA system
modernization programs access to the most applicable human
factors guidance. This guide is intended to overcome the
imitations associated with using other design standards in an
FAA environment.
Application of this design guide is not a substitute for in-depth
professional human factors practice. The Acquisition
Management System also refers to a military human factors
process standard, MIL-STD-46855, which calls for planning
human factors activities and procedures. Both human factors
acquisition guidelines and processes are to be professionally
applied. The use of the HFDG requires expert professional
judgment on its application to new systems and equipment.
This document compiles extensive guidance from diverse and
exhaustive sources for human factors applications integral to the
procurement, acquisition, design, development, and testing of
FAA systems, facilities, and equipment. It will aid in identifying
Foreword
HFDG
functional, product, and NAS specification requirements and in
ensuring acceptable human factors practice and products.
This edition of the HFDG is applicable to COTS and NDI
procurements as well as new developmental system or equipment
acquisitions. The relationship between hardware and software
subsystems and the human subsystems characteristics must be
determined and tested in advance of commitments to procure and
implement COTS and NDI equipment and systems. These
characteristics can include human roles, organizations, interfaces,
tasks, training, and human performance effectiveness.
This version of the HFDG remains primarily focused upon FAA
ground systems and equipment such as those that are managed
and maintained by Airway Facilities. Although good human
factors practices and principles apply to all FAA systems, this
guide is not directed at special considerations in Air Traffic
Control operations, aircraft maintenance, aircraft or airborne
equipment certification, or FAAs regulatory certification for
aviation personnel, although many of the HFDG provisions apply
to those environments. Future editions will more directly address
these areas of NAS development and operations.
The HFDG draws heavily from human factors information
published by the Department of Defense, National Aeronautics
and Space Administration, and Department of Energy. The FAA
recognizes the excellent quality of information found in many of
the technical documents and handbooks written by these
agencies.
Request for feedback comments. Comments for corrections or
improvements are welcome. Comments can be made at any time
by using the form at the end of the document.
ii
HFDG
Contents
Contents
Foreword
...............................................................................................................
Contents
...............................................................................................................
iii
List of exhibits
...............................................................................................................
vii
1 Introduction
................................................................................................................. 1-1
1.1
1.2
1.3
1.4
Purpose ..........................................................................................................
Objectives ......................................................................................................
Scope .............................................................................................................
Format ...........................................................................................................
1-1
1-1
1-1
1-3
3 Definitions
................................................................................................................. 3-1
Contents
HFDG
6.10
6.11
6.12
6.13
6.14
6.15
6.16
7 Human-equipment interfaces.......................................................................................7-1
7.1
7.2
7.3
7.4
7.5
7.6
Display-control integration..............................................................................7-1
Visual displays ................................................................................................7-6
Audio displays...............................................................................................7-42
Controls .........................................................................................................7-53
Labeling and marking....................................................................................7-96
Accommodating people with disabilities ....................................................7-101
User-computer interaction...............................................................................8-1
Basic screen design and operation.................................................................8-40
Windowing ....................................................................................................8-54
Data entry ......................................................................................................8-85
Data display.................................................................................................8-101
User guidance..............................................................................................8-125
Data communication ...................................................................................8-130
Input devices................................................................................................8-136
Accommodating people with disabilities ....................................................8-149
General ............................................................................................................9-1
Workplace layout ............................................................................................9-3
Design of passageways....................................................................................9-8
Common working positions ..........................................................................9-31
Standard console design ................................................................................9-43
Visual display terminals ................................................................................9-52
Accommodating people with disabilities: accessible
elements and space ........................................................................................9-53
General ..........................................................................................................10-1
Writing user documentation ..........................................................................10-3
Layout and formatting.................................................................................10-19
Components of documents ..........................................................................10-31
Specific user document contents .................................................................10-48
Accommodating people with disabilities ....................................................10-66
11 System security..............................................................................................................11-1
11.1
11.2
11.3
11.4
iv
HFDG
Contents
11.5 Information and data protection ....................................................................11-9
11.6 Documentation of security safeguards ........................................................11-11
11.7 Security training ..........................................................................................11-11
General ..........................................................................................................12-1
Work space safety..........................................................................................12-1
Equipment-related safety...............................................................................12-4
Electrical hazards ..........................................................................................12-5
Physical hazards ..........................................................................................12-13
Liquid and gas hazards................................................................................12-16
Toxic hazards ..............................................................................................12-16
Radiation hazards ........................................................................................12-18
Protection from special chemicals...............................................................12-18
Temperature hazards ...................................................................................12-19
Fire protection .............................................................................................12-20
Noise hazards ..............................................................................................12-21
Explosion and implosion hazards................................................................12-23
Radient energy hazards................................................................................12-24
Laser hazards...............................................................................................12-28
Safety labels and placards ...........................................................................12-29
13 Environment ................................................................................................................13-1
13.1
13.2
13.3
13.4
13.5
General guidelines.........................................................................................13-1
Ventilation.....................................................................................................13-2
Temperature and humidity ............................................................................13-3
Illumination ...................................................................................................13-7
Noise............................................................................................................13-14
Appendixes
Appendix A
Appendix B
Appendix C
Appendix D
Index
Contents
vi
HFDG
HFDG
List of exhibits
List of Exhibits
1 Introduction
Exhibit 1.4.2.4
2 Complementary documents
3 Definitions
6.8.2.4
6.8.5.2.3
6.8.5.2.4
6.8.5.2.7
6.9.1.1.13
6.9.1.2.6
List of exhibits
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
Exhibit
HFDG
Quick-release clamps, hinged and spring .........................
Line and cable reel carts ...................................................
Line and cable mobile support .........................................
Electrical cable coding .....................................................
Values for color-coded fixed resistors and
small capacitors ................................................................
6.9.2.1.3
Externally visible seals .....................................................
6.9.2.4.1
Color coding of fluid conductors .....................................
6.9.2.4.2
Valve color coding scheme ..............................................
6.9.2.4.3
Hydraulic and pneumatic line coding ..............................
6.9.2.4.5
Valve position labeling ....................................................
6.10.4.1
Example of fold-out mounting construction ....................
6.10.4.7
Error-free mounting provisions ........................................
6.13.1.1
General comparison of fuses and circuit
breakers ............................................................................
6.13.3.1
Push-pull circuit breaker specifications ...........................
6.13.4.1
Toggle bat specifications .................................................
6.13.4.2
Legend switch specifications ...........................................
6.14.2.13
Terminal strips .................................................................
6.14.4.4 (a) Test plug with sliding cover .............................................
6.14.4.4 (b) Test point adapter .............................................................
6.9.1.5.3
6.9.1.6.6
6.9.1.6.8
6.9.1.8.4
6.9.1.8.7
6-62
6-63
6-64
6-65
6-66
6-66
6-69
6-69
6-70
6-70
6-76
6-77
6-84
6-86
6-87
6-88
6-90
6-92
6-92
7 Human-equipment interfaces
Exhibit 7.2.1.6.3
Exhibit 7.2.1.6.8
viii
7-11
7-12
7-16
7-17
7-19
7-26
7-33
7-34
7-38
7-43
7-53
7-54
7-55
7-56
7-59
7-60
7-64
HFDG
List of exhibits
Exhibit 7.4.4.1.1
Exhibit 7.4.4.2.1
Exhibit 7.4.4.3.8
Exhibit 7.4.4.4.1
Exhibit 7.4.4.5.1
Exhibit 7.4.4.5.5
Exhibit 7.4.4.6.1
Exhibit 7.4.4.7.1
Exhibit 7.4.4.8.1
Exhibit 7.4.4.10.1
Exhibit 7.4.4.11.1
Exhibit 7.4.4.12.1
Exhibit 7.4.4.13.1
Exhibit 7.4.4.14.1
Exhibit 7.4.4.16.1
Exhibit 7.4.4.18.1
Exhibit 7.4.4.22.1
Exhibit 7.4.4.24.1
Exhibit 7.5.3.1
Exhibit 7.6.3.2
8 Human-computer interfaces
Exhibit 8.1.2.2
Exhibit 8.1.8.1
Exhibit 8.1.15.2.7
Exhibit 8.1.15.3.1
Exhibit 8.2.4.1.4
Exhibit 8.2.4.1.20
Exhibit 8.3.7.2.9
Exhibit 8.3.10.1.11
Exhibit 8.4.6.1.2
Exhibit 8.5.5.4.4
Exhibit 8.5.5.4.5
Exhibit 8.8
Exhibit 8.8.1.5
Exhibit 8.8.3.2.5
Exhibit 8.8.3.6.1
Exhibit 8.8.4.2.5
9 Workplace design
Exhibit 9.2.2.1.2
Exhibit 9.3.1.1
Exhibit 9.3.4.2.1
List of exhibits
HFDG
Exhibit 9.3.4.6.1
Exhibit 9.3.5.1.1
Exhibit 9.3.5.3.1
Exhibit 9.3.5.3.3
Exhibit 9.3.5.4.1
Exhibit 9.3.5.5.1
9-19
9-22
9-22
9-24
Selection ...........................................................................
Critical dimensions for ramps ..........................................
Combined ramp and stairs ...............................................
Design requirements for stairs dimensions ......................
Design requirements for stair ladder
dimensions .......................................................................
Exhibit 9.3.5.6.1
Design requirements for fixed ladders .............................
Exhibit 9.3.5.6.2
Design requirements for fixed ladder
cage dimensions ...............................................................
Exhibit 9.3.5.7.1 (a) Design requirements for portable step
ladders ..............................................................................
Exhibit 9.3.5.7.1 (b) Design requirements for portable rung
ladders ..............................................................................
Anthropometric data for common working
Exhibit 9.4.1
positions ...........................................................................
Exhibit 9.4.2.2
Mobile work space dimensions and
illustrations .......................................................................
Exhibit 9.4.3.1
Standing workplace illustration and
dimensions .......................................................................
Exhibit 9.4.4.4
Seated workplace dimensions and
illustrations .......................................................................
Exhibit 9.4.4.10
Swing-away seat for short term use .................................
Exhibit 9.5.1.1 (a) Standard console dimensions ...........................................
Exhibit 9.5.1.1 (b) Standard console illustration and
dimensions key .................................................................
Exhibit 9.5.2
Example of horizontal wrap-around console ...................
Exhibit 9.5.3
Example of vertical stacked segments .............................
Exhibit 9.5.4.1
Basic and variations of multiperson console
arrangements with an example control room
arrangement ......................................................................
Exhibit 9.5.4.2
Concepts of functional reach arc and
equidistant visual arc for a stand console .........................
Exhibit 9.5.4.4
Recommended placement areas for controls
and displays on vertical and stand
consoles ............................................................................
9-25
9-27
9-28
9-29
9-30
9-32
9-37
9-39
9-41
9-43
9-44
9-45
9-46
9-47
9-48
9-50
9-52
10 User documentation
Exhibit 10.3.2.1.3
Exhibit 10.4
11 System security
10-21
10-32
10-34
10-46
10-47
12 Personnel safety
Exhibit 12.2.1.8
Exhibit 12.4
Exhibit 12.4.1.3
Exhibit 12.4.1.9
HFDG
List of exhibits
Exhibit 12.4.3.3
Exhibit 12.4.4.6
Exhibit 12.5.1.4 (a)
12-12
12-13
12-14
12-14
12-14
12-14
12-15
12-20
12-23
12-25
12-26
12-26
12-27
12-30
13 Environment
Exhibit 13.2.3
Exhibit 13.3
Exhibit 13.3.1
Exhibit 13.4.2.2
Exhibit 13.4.6.3
Exhibit 13.5.1.1
14-11
14-13
14-18
14-22
14-26
14-29
14-30
14-32
14-35
List of exhibits
Exhibit 14.4.2
Exhibit 14.4.4 (a)
Exhibit 14.4.4 (b)
Exhibit 14.4.4 (c)
Exhibit 14.5.2.1
Exhibit 14.5.3.1
Exhibit 14.5.3.2
xii
HFDG
Reach envelopes in vertical and
horizontal planes ............................................................
Touch, grip, and grasp functions that
interact with arm reach ...................................................
Thumb and forefinger grasp boundary data
for females in the 46 cm and 61 cm
horizontal planes ............................................................
Thumb and forefinger grasp boundary data
for females in the 0 and -15 cm vertical
planes .............................................................................
Male muscle strength of the arm, hand, and
thumb for control forces (5th percentile
values) ............................................................................
Horizontal push and pull forces that can
be exerted .......................................................................
Static muscle strength data for vertical pull
exertions .........................................................................
14-37
14-38
14-40
14-41
14-44
14-47
14-49