Name: CHRISTINE C.

BANAYO
Address: Ubaliw, Polangui, Albay
Contact No.09499802994
Email Address: tine.banayo@gmail.com
OBJECTIVES

To seek a position for a company as commensurate to my qualifications and willing to invest effort to successfully
performed duties and responsibilities.
To obtain a position that will enable me to use my strong organizational skills, educational background and ability
to work well with people.

EMPLOYMENT HISTORY

September 25, 2013- February 10, 2015 Junior Research Analyst at Infinit-O Company 3 rd flr. of Embarcadero
Legazpi City

Duties and Responsibilities:

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer's complaint
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Handles incoming calls or inquiries from prospective customers or clients
Assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Accurately captures customer information
Creates and maintains service reports
Compile and tabulate statistical data from various sources in support of report preparation or other activities.
Interact professionally with clients, interviewees and coworkers.
Collects, compiles, describes, organizes, analyzes, interprets, and presents data and information related to matters
under study
Researches and identifies sources of data for assigned projects
Designs and produces forms, survey documents, questionnaires, and instructions

March 28, 2013-September 28, 2013 Branch Officer at World of Fun (KC Wonderland Amusement Company)
Pacific Mall Gaisano Branch Legazpi City

Duties and Responsibilities:

Maintain operational standards to provide an excellent working environment for employees.

Ensure the facility is kept clean, safe and orderly.
Communicate personally with customers to ensure customer satisfaction.
Resolve customer complaints promptly and efficiently.
Support sales promotion activities
Ensure operational excellence and integrity of the branch.
Record sales inventories, monthly and daily.
Creates game plan, achieve target and projected profit.
Ensure operational excellence and integrity of the branch.
Develop action plans to enhance operational controls and optimize customer service.

November 8, 2012-February 28, 2013 Practice Teaching at Daraga North Central School Daraga, Albay

Duties and Responsibilities:

Ensures childrens learning

Teach children for the new learnings.

February 1, 2011-October 24, 2012 Cashier, CSR/Customer Sales Rep., Marketing at Greenwich-Verdefoods
Inc. Pacific Mall Gaisano Branch Legazpi City

Duties and Responsibilities:

Promotes products, delivery sales inventory, achieve delivery sales quota

Maintained effective working relationship with customers,
Tally cash with receipts at the end of the shift
Explain products value and capabilities to customers
Promote new products to customers and record orders
Handle and resolve customers complaints
Make cold calls to prospective customers and inform them about new products and deals

SKILLS AND ADVANTAGES

Good communication skills both oral and written

Computer literate
Can speak English, Tagalog and Bicol dialect
Good interpersonal and communication skills to foster meaningful relationship with others
Accept direction easily and make use of the time properly
Maintain respect and courtesy at all times
Show enthusiasm and willingness in every task assigned
Proven ability in customer service and customer service-oriented
Hardworking and determined to work for a certain goal
Dedicated, detail-oriented, accurate with exceptional communication skills
Ambitious and self-motivated

EDUCATIONAL BACKGROUND

TERTIARY

Bicol University College of Education

Bachelor in Elementary Education
Daraga, Albay
Daraga National High School
Daraga, Albay
Bagtang Elementary School
Bagtang, Daraga, Albay

SECONDARY
ELEMENTARY

2009-2013

2005-2009
1999-2005

TRAININGS AND SERMINARS ATTENTED

February 21, 2013
November 5, 2012
August 15, 2012
July 24, 2012
January 12, 2011

Employability Enhancement Training (BUCENG Gymnasium)

Practice Teaching Training Seminar (BUCE Training Hall)
Seminar on Guidance Counseling (BUCE Training Hall)
Climate Change Adaptation (BUCE Training Hall)
Values Formation Seminar (BU Amphitheater

Name
Contact No.
Address
Date of Birth
Age
Height
Weight
Gender
Religion
Nationality
Civil Status
Name of Father
Name of Mother

Name
Dexter V. Rabo
Emelita E. Luna
Jenifer Llantero

PERSONAL INFORMATION

Christine Celadina Banayo

09499802994
Ubaliw, Polangui, Albay
September 7, 1992
22
52
40kls
Female
Roman Catholic
Filipino
Single
Felix O. Banayo
Nelia C. Celadina

CHARACTER REFERENCES
Position
Address
Teacher
Teacher
Pharmacist

Gamot, Polangui Albay

Bagtang, Daraga, Albay
Daraga, Albay

Contact No.
09125929052
09476067332
09464636376

I hereby certify that above mentioned information are true and correct based upon my knowledge and
capability.

_____________________
CHRISTINE C. BANAYO
APPLICANT