S.N.V.Rama Murthy.

M
Email: ramamurthy286@gmail.com
Phone (Mobile): +91 9000333542

Experience Summary
I am an associate with Tata Consultancy Services limited for the last 4 years 3 months. My main
area of experience is in Telecom. I worked for Verisign Prepay IN and TTL-OSS Provisioning
Projects.

Good knowledge of telecom domain and experience on Metasolv Solution, an order

management system.

Good technical, logical, enhancement problem solving, and documentation writing

capabilities.

Good Communication Skills coupled with Proactive ness, Dedication and Commitment to
Work.

Technology
Software products
Operating system
Windows 2000
Unix

Tools

Languages

Toad

Oracle SQL

SQL Developer 5.1

Oracle PL/SQL

Unix

Databases

Oracle 8i

Certifications
Professional Society / Certification
ORACLE CERTIFIED ASSOCIATE (Oracle9i OCA)

Member Since / Date Certified

May 2009

Qualifications
Year

College/University/Institutio
n

2002-2006

BITS-Pilani

2000-2002

Chaitanya.Junior.College,
Kakinada
Vignan.Public.School,
Mandapeta

1998-2000

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Course

Percentage/CGPA

B.E (Chemical)

7.81/10

Intermediate

97.3%

SSC

79.1%

Assignments

Project

TTL-OSS-PROVISIONING

Customer

Tata Tele Services Limited

Period

Nov 2009 Till date

Description

Tata Tele Services Ltd. (TTL) is a key business player in telecom sector in India
offering services like Wireless, Wireline, Mobitel, Leased Line, ISDN, Centrex
etc. TTL is well established in states like Andhra Pradesh, Delhi, Tamilnadu,
Karnataka, Gujarat, and Maharashtra. Tata Consultancy Services (TCS) is
involved in implementing, Production support and integrating the IT Systems at
TTL to give a complete IT solution.
This project involves production support for the systems -Order
management (Metasolv), Billing application (Arbor BP), Customer Relationship
Management (Oracle CRM), Integration Manager (TIBCO) and also
implementing new Change Requests.
Analyzing the impacts of the business requirements and proposing a
feasible solution, Converting the Business Requirements to IT requirements,
Preparing the Solution PPT, HLD documents for the Development teams.

Role

Highlights

As a Business Analyst, providing solutions for business requirements

which involve interfacing applications like ePos, Tibco, CRM and many
other applications in TTSL.
Discussion with Client for understanding the Business Requirements.

Checking the feasibility of the Business Requirements.

Impact analysis of business requirements and highlighting the

limitations.

Discussing the Business Requirements with IT development teams.

Drawing the Work Flow diagrams showing the flow of information

between the IT systems using Microsoft Visio.

Preparing the Solution PPT and HLD documents for translating the
business requirements to IT requirements.

Providing the clarifications for IT teams if any during the development of

the requirement.

Providing Support during SIT and UAT stages.

Grooming the new team members on the Process flows , activities to be

carried out as an Analyst, KT about different interfaces involved in the
TTSL telecom area.

Appreciated by the Client on a number of occasions for delivering the

solution approaches in the expected timelines.

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Project

TTL-OSS-PROVISIONING

Customer

Tata Tele Services Limited

Period

June-2007 Oct 2009

Description

Tata Tele Services Ltd. (TTL) is a key business player in telecom sector in
India offering services like Wireless, Wireline, Mobitel, Leased Line, ISDN,
Centrex etc. TTL is well established in states like Andhra Pradesh, Delhi,
Tamilnadu, Karnataka, Gujarat, and Maharashtra. Tata Consultancy Services
(TCS) is involved in implementing, Production support and integrating the IT
Systems at TTL to give a complete IT solution.
This project involves production support for the systems -Order
management (Metasolv), Billing application (Arbor BP), Customer
Relationship Management (Oracle CRM), Integration Manager (TIBCO) and
also implementing new Change Requests.
Production support, Implementation of Change requests, Providing
quick solutions to problems that have been raised by the users and Bug
fixing form the core activity of the Project.

Role
Solution
Environment

Tools

Highlights

As a Core team member of Metasolv Solution, Handling all the production

issues related to provisioning in Metasolv, Training, and Client Interaction.

Windows 2000 Advanced Server as Application server.

UNIX SunOS R5.8, Windows 2000.

PL/SQL

Oracle 9i

Metasolv Solution

PL/SQL Developer

TOAD

Gathering, Understanding, analysis and documentation of Client

requirement for the module Order management (Metasolv).

Bridge between the client and the team

Resolving all the production issues effectively and efficiently.

Bug Fixing/work-around for recurring problems.

Solved the trouble tickets raised by users and closed within their SLA
period.
Production Support and Maintenance activities

Root Cause analysis for frequently recurring problems.

Developed automated scripts for handling various project related

activities.

Appreciated by the Client on quite a few occasions for resolving

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production issues on high priority.

Grooming new associates in the team by conducting sessions on

Metasolv product in TTSL and other interface applications.

Project

Prepay IN

Customer

VERISIGN

Period

November 2006 to May 2007

Description
The Verisign Prepay IN system is comprised of three major subsystems:

The Prepay system is a real-time rating and charging IN solution

that enables Wireless Network Operators to offer wireless prepaid
service using the operators existing Mobile Switching Centre/Home
Location Registry (MSC/HLR).

A subscriber account management capability to enable the

subscriber to view the status of their account, change some of the
account attributes, including language, and replenish the funds as
required.

A system management capability to enable the carrier to:

1. Manage the system, including performing data backups;
bulk provisioning of new pre-active subscribers,
downloading call record and replenishment data, and
running both accounting and traffic reports.
2. Manage subscriber accounts through a Graphical User
Interface (GUI) that supports account balance adjustments,
rate plan assignment and change, adding services to
subscribers portfolios, or changing their existing service
attributes.

Role

Quality Team Member

Tools

PL/SQL (TOAD)

Highlights

Preparation of Test Plans, Sending Test Cases for Approvals and

Testing them in Test Environment

Sharing Test Execution Results for Approvals thereby identifying the

defects and design errors.

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Co-Curricular Activities

Worked as Project Leader in APOGEE (A Professional Oriented Gathering over Educational

Experience) in BITS-Pilani during 2004-2005.
Worked as Project Leader in I4RI (Ideas for Rural India) and was one of the finalist
conducted by CEL, BITS-Pilani during 2004-2005.

Extra Curricular Activities

Participated in INTRABITS CHESS CHAMPIONSHIP in BITS-Pilani during

2003-2004.
Member of Winning Cricket Team in INTRABHAVAN CRICKET TOURNAMENT in
BITS-Pilani during 2003-2004.

Personal Details

Name

S.N.V.Rama Murthy.M

Father name

M.V.S.Subrahmanyam

Date of Birth

23-Feb-1985

Nationality

Indian

Email id
Alternate email id
Address

ramamurthy286@gmail.com
rammurthy_msnv@yahoo.co.in
H.NO:1-1-373,R.B.I.Colony,
Mohan nagar, Kothapet
HYDERABAD-500035

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