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Google went public 10 years ago today, and since then has dramatically changed the way the
world accesses information. It has also helped shape the practice of management. Staying
true to its roots as an engineering-centric company, Google has stood out both for its early
skepticism of the value of managers as well as for its novel, often quantitative approaches to
management decisions. Along the way it became famous for its reliance on exceedingly
difficult interview questions later abandoned and its 20% time policy reportedly on
its way out.
In honor of the companys milestone, heres a reading list of some of the best things weve
published on the company since its founding in 1998 .
If you only read one piece, , on how Google sold its engineers on management. (You
can listen to Garvin interview Google manager Eric Clay berg in our podcast if youd prefer.)
Also from the Garvin piece, heres
The company faced a challenge in convincing its employees that management was actually
valuable. To do so, it had to come up with a brand of management all its own, centered
around people analytics, a quantitative approach to hiring and operations.
Earlier this year, Googles SVP of People Operations, Laszlo Bock, wrote about its latest
people analytics experiment. DNA is a longitudinal survey of Google employees on
everything from happiness to teamwork to office layout. Results will take years to collect, but
Bock offers a window into the companys quantitative approach to management and shares
some stats on work-life balance at Google.20% time From early on, Google employees were encouraged to
spend a significant portion of their time on interesting side projects, with the idea that some of these projects would
become new products. Both Gmail and Sense, the companys ad software for publishers, started out as 20%
Bale Iyer and Tom Davenport attempted to reverse engineer Googles innovation
machine in 2008. The first step to innovating like Google, they argue, is patience.
Not just a long-term outlook, but the investment that goes with it to set up the
infrastructure technical and managerial that makes innovation possible. From
there, the authors offer advice including building innovation into job descriptions,
and trusting users to inform product strategy.
Google hasnt just changed management by virtue of its own practices. Its very
existence has dramatically changed the way lots of companies do business. A
2009 piece by Andrei Hagiu and David Yoffie asks Whats Your Google
Strategy?, and describes tactics firms can use to succeed in an online world
dominated by powerful platforms.
Lately, lots of talk about the companys future has revolved around Google Glass.
James Wilson explained last year why he doesnt think Glass is the future of
wearable. Earlier this year, Michael Schrage used Glass as a case study of how not
to roll out an innovative new product. And I wrote about the tension between
Googles core strategy as a consumer technology company, and Glasss potential as
an enterprise product.
Thats just a sampling. A look through our archive confirms the outsized role that
Google has played in defining what an innovative company looks like. More has been
written about the firm than anyone has time to read, but thanks to the companys
eponymous search engine its all easy to find.