Академический Документы
Профессиональный Документы
Культура Документы
Process technology
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Process technology
Operations
strategy
Design
Job
design
Product/service
design
Source: Empics
Process design
Operations
management
Improvement
Planning and
control
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
What other examples can you think of where the safety of operators is the major
motivation for investment in robot technology?
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
100%
80%
60%
50%
40%
25%
20%
12%
Branch
Telephone
Cash
machine
Internet
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Smart Tag,
microchip with
antenna that
transmits ePC
code
F132.C225.DF2B1
2CV
ePC Code, a
unique number
96 bits long
Network translates
ePC code into useful
information that can
be used for monitoring
and process control Internet or
other
network
Control
system
Reader senses
item and
transmits ePC
code to network
Operations Process
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Customer
Technology
Examples
Personal communications
Internet-based ordering
Cash machines
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Customer
Technology
Examples
Transport systems
Theme park rides
Car wash
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Customer
Technology
Examples
Security cameras
Retail scanners
Credit card tracking
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Customer
Technology
Intermediary
Examples
Call centre technology
Travel agent booking system
Hotel reservation system
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Back-- office
technology
Front-office
Front-office
technology with
links to the
back-office
Front-office
technology
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
1.
2.
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
High
Scale/
scalability
Coupling/
connectivity
Low
Broad/
unconstrained
High
Narrow/
constrained
High
Variety
High
Low
Volume
Low
Automated,
dedicated, largescale, relatively
inflexible
technology
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Slack, Chambers and Johnston, Operations Management 5th Edition Nigel Slack, Stuart Chambers, and Robert Johnston 2007