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Project Report
SUBMITTED TOWARDS PARTIAL FULFILLMENT
of Post-Graduation Diploma in Management
Academic Session
[2014-2016]
Submitted To
Submitted By
DECLARATION
We, declare that the research project report entitled "MAGGIE GOING WITH THE
TASTE & PREFERENCE" submitted to IMS COLLEGE GHAZIABAD for the
partial fulfillment of the requirement for the award of PGDM (Academic Session: 201416) is our endeavors and it has not been submitted earlier to any institution/university for
any degree.
Place:_____________
Date:_____________
ACKNOWLEDGEMENT
First of all, we express our deepest sense of gratitude to our loving parents for their
loving care, blessing, faithfulness and thus enabling into me to accomplish this
venture.
We express our heartfelt gratitude to Prof. Vijendra Dhyani (Professor, Marketing
Management) under his guidance, supervision and constant encouragement
through the dissertation report.
Apart from this, we shall pay our gratitude to all my friends for extending their
helping hands in completion of research project report.
PREFACE
Post-graduation diploma in management (PGDM) program is one of the most
reputed professional courses in the field of management. This course includes both
theory and its applications as per contents of its curriculum. Research report is an
integral part of management program at the INSTITUTE OF MANAGEMENT
STUDIES, GHAZIABAD.
It give exposure to our practical knowledge and also to get interact with the various
aspects of present market conditions. Each student is required to undergo practical
experience.
The research project programmers are designed to give the managers the future of
the corporate happenings and work culture. The real life situation is really different
from the stimulated exercise enacted in an artificial environment inside. The
Research project programmers are designed, so that the managers or tomorrow do
not feel when the time comes to take responsibilities
The report presented here is a result of our hard work. This project helps us to
understand the 4Ps ,SWOT Analysis of Maggi.
CONTENT
Introduction
Introduction to Nestle company
Introduction to Maggi
MARKET SEGMENTATION, TARGETING AND POSITIONING OF
MAGGI
Marketing mix of Maggi
Strategies adopted by Nestle Maggi
SWOT analysis of Maggi
Questionnaires on Maggi
Graphical Representation of Questionnaires
Conclusion
Reference
INTRODUCTION
FMCG industry, alternatively called as CPG (Consumer packaged goods)
industry primarily deals with the production, distribution and marketing of
consumer packaged goods. The Fast Moving Consumer Goods (FMCG) are those
consumables which are normally consumed by the consumers at a regular interval.
Some of the prime activities of FMCG industry are selling, marketing, financing,
purchasing, etc. The industry also engaged in operations, supply chain, production
and general management.
Examples include non-durable goods such as personal care, household care and
food & beverages and many other consumables. Though the profit margin made on
FMCG products is relatively small, they are generally sold in large quantities.
The Fast Moving Consumer Goods (FMCG) industry in India is one of the largest
sectors in the country and over the years has been growing at a very steady pace.
The Indian FMCG industry is largely classified as organized and unorganized. This
sector is also buoyed by intense competition. Besides competition, this industry is
also marked by a strong distribution network coupled with increasing influx of
MNCs across the entire value chain. This sector continues to remain highly
fragmented.
Nestle is the largest food company in the world. It is present in all five continents,
has an annual turnover of 74.7 billion Swiss Frances. There are 509 factories are
running in 83 countries, having 231,000 employs
Company Mission
At Nestle, they believe that research can help them to make better food, so
that people live a better life.
Good food is the primary source of good health, so they are trying to make
good food. To provide fresh and pure products to the customers, they
introduced (SHE) Safety, Health and environment policy to protect health of
their employs and keep clean their surrounding environment.
Company Vision
Vision of Nestle Milkpak Company is to expand business according to the
increasing demand of market.
As per their company vision in 2020 production capacity of all plants working in
Pakistan is being increased. So extension of Kabirwala Plant is the example of
their company vision.
INTRODUCTION TO MAGGI
Ever since its launch in India in 1983, this brand has become synonymous with
noodles. The bright red and yellow colours of the packet with the brilliant blue
2-minute Noodles printed on it has found a place on every kitchen. Over the
years, Maggi has grown as a brand and positioned itself as a Fast to cook!
Good to Eat! Food product.
The history of this brand traces back to the 19th century when industrial
revolution in Switzerland created factory jobs for women, who were therefore
left with very little time to prepare meals. Due to this growing problem Swiss
Public Welfare Society asked a miller named Julius Maggi to create a vegetable
food product that would be quick to prepare and easy to digest. Julius, the son
of an Italian immigrant came up with a formula to bring added taste to meals in
1863. Soon after he was commissioned by the Swiss Public Welfare Society, he
came up with two instant pea soups & a bean soup- the first launch of Maggi
brand of instant foods in 1882-83.Towards the end of the century, Maggi
company was producing not just powdered soups, but bouillon cubes, sauces
and other flavourings.
However in India (the largest consumer of Maggi noodles in the world!) it was
launched in 1980 by Nestle group of companies. Maggie had merged with
Nestle family in 1947. When launched it other competitor the so called home
made snacks which are till today considered healthy and hygienic. Hence to
capture the market it was positioned as a hygienic homemade snack, a smart
move. But still this didnt work, as it was targeted towards the wrong target
group, the working women. After conducting an extensive research, the firm
found that the children were the biggest consumers of Maggi noodles. Quickly a
strategy was developed to capture the kids segment with various tools of sales
promotion like pencils, fun books, Maggi clubs which worked wonders for it.
No doubt the ads of Maggi have shown a hungry kid saying Mummy bhookh
lagi hai to which his mom replies Bas do minute! and soon he is happily
eating Maggie noodles.
Further the MAGGI 2-MINUTE Noodles has been renovated to provide 20% of
the RDA1 of Calcium and Protein for the core target group building on the
nutrition proposition Taste bhi health bhi. The company could have easily
positioned the product as a meal, but did not, as a study had shown that Indian
mentality did not accept anything other than rice or roti as meal. They made it
a easy to cook snack that could be prepared in just two minutes. The formula
clicked well and Maggi became a brand name.
To prevent Top Ramen, the main competitor, from eating into its market share
some product innovation is required as otherwise Maggi may get stereotyped as an
unexciting product. Top Ramen is following a cost differentiation technique.
To deal with this Maggi has to position itself as a differentiated product. The
market is very sensitive to taste and rejects any flavour it dislikes with Maggi
having learnt it the hard way, thus the product cannot be greatly differentiated with
on basis of taste.
On the other hand Maggi has to deal with the negative perception of Maggi has of
being unhealthy in an increasingly health conscious market, a major threat in the
current scenario.
Both these problems can be tackled by positioning Maggi as a snack with
nutritional value. The recent launch of Veg Atta Noodles and Dal Atta Noodles
with the promise of good nutritional value ventures in this area.
PRODUCTS OF MAGGI:
NOODLES:
MAGGI 2 MINUTE NOODLES:
MAGGI 2-Minute Noodles is one of the largest and most loved food brands that
defines Instant Noodles in India. Continuing to spread joy as it has done for the
last 25 years, your favorite MAGGI Noodles is as tasty as ever and even
provides essential nutrients for all stage of your life. With the goodness of
Protein and Calcium, MAGGI Noodles is available in 4 delectable flavors
Masala, Chicken, Tomato and Curry.
MAGGI VEGETABLE ATTA NOODLES:
MAGGI CUPPA MANIA
Maggi Oats Noodle(New).
SOUPS:
Rich Tomato
Mixed Vegetable
Cream of Mushroom
Hot & Sour Vegetable
Sweet Corn Vegetable
Creamy Spinach AGGI HEALTHY
SOUPS
SAUCES:
MAGGI SAUCES:
PASTA:
MAGGI PAZZTA:
To further delight the consumer, MAGGI now launches another range of
products for tasty and healthy eating NUTRI-LICIOUS PAZZTA. This quick
cooking pasta can be conveniently prepared in just 5 minutes, at
PRICE OF MAGGI
Considering the price points in the market for Maggi, it should
continue to position itself in the snack category itself, since few
would be willing to accept it as a meal.
The company is taking no chances and is extending its distribution
reach to smaller towns and cities. Maggi happens to be Nestls
most widely distributed brand in the country. Through independent
channels, it reaches those villages where the company has no presence,
according to Hegde. This is also the time that Maggis value-for-money
pack priced at Rs 5 is expected to come handy. (The regular pack
comes for Rs 10.)
Affordable by all income groups.
PLACE( DISTRIBUTION)
The distribution network is well spread.
Easily available in all retail stores.
Distribution channel PRODUCER - DISTRIBUTOR - RETAILER
CONSUMER
PROMOTION OF MAGGI
They promote their product very effectively through television.
They have applied the strategy of brand extension.
They also sponsor various cookery shows to promote alternate usage of
products.
They also use strategy of free product samples to promote it.
Celebrity endorsements. Eg. Javed Jafferi, Madhuri Dixit.
Less promoted as compared to maggi.
Maggi has faced lot of hurdles in its journey in India. The basic problem the
brand faced is the Indian Psyche. Indian Palate is not too adventurous in terms
of trying new tastes. That may be the reason why we are still stuck with Dal. So
a new product with a new taste that too from a different culture will have
difficulty in appealing to Indian market. Initially Nestle tried to position the
Noodles in the platform of convenience targeting the working women. But it
found that the sales are not picking up despite heavy promotion .Research then
showed that Kids were the largest consumers of the brand. Realizing this,
Nestle repositioned the brand towards the kids using sales promotions and smart
advertising. Now Indians are the largest eaters of Maggi Noodles in the world.
Maggi Noodles is a marketing success story.
During 1997 Maggi changed its formulation. It was during that time that Indo
Nissin - a Japanese company launched its Noodles brand "Top Ramen" with lot
of promotion and with SRK endorsing the brand. Top Ramen gave Maggi a run
for its money. The change in taste of Maggi was a mistake. The consumers
rejected the new taste of Maggi. And in 1999 Maggi relaunched Noodles with
the original taste. Nestle was ready to accept the consumers verdict and it paid
off handsomely. Top Ramen could not sustain the growth it had for long.
Maggi's campaigns were revolved around its "convenience to make and good
to eat " qualities. Ready in " 2 minutes " was a proposition that was well
received by the market. In 2005 Nestle made a very smart move. It knew that
although kids love noodles, the parents were bothered about the health aspect of
Noodles which was made of Maida. Hence Maggi launched Maggi Atta
Noodles with the baseline " taste bhi health bhi" .Reports suggest that after 10
months of the launch , the product has been well received by Indian consumers.
Maggi noodles is an example of a brand that knows the customer and willing to
learn from the mistakes.
photo
on
Maggi
packs.
new
website
called
it experimented with more variants, like a garlic- and onion-free one for
Gujarat.Some of these still exist, others were discontinued.
The turning point came in 2005, when Nestl came out with Maggi atta
(whole-wheat flour) instant noodles. All over the country, atta is considered
healthier than maida or refined flour which the company was using from day
one. This helped the company take the health platform, though Nestl
General Manager (food business) Shivani Hegde insists that the product
never ran the danger of being classified junk food. It was then that it added
the tagline, health bhi, taste bhi (health as well as taste).
Repositioning as a healthier snack: It is no longer an aspirational product
for any socio-economic category of consumers, says Hegde. That was also
the time when Nestl was repositioning itself worldwide as a health and
wellness
company.
At
the
grassroots
level,
Maggi
started
associating with quiz contests and other such events connected to mental and
physical wellbeing. This positioning gave Nestl the platform to launch
more products under the Maggi brand. It already had Maggi soups, sauces
and coconut milk in the market, but given the strong equity of the brand,
Nestl could now extend it to newer categories. Thus, it recently came out
with fried masala paste.
In 2008, two brand extensions Maggi Bhuna Masala and Maggi Cuppa
Mania
Instant Noodles .
Maggi turns 25; Nestle comes up with new campaign: Nestle India is out
with a new marketing drive to mark the 25th anniversary this year of its
instant Noodles brand, Maggi Called Me & Meri Maggi, the campaign is
celebrating the consumers bond with Maggi. The company is doing360
degree activation across television, print and the internet, beside on-ground
activities. Nestle has also launched an interactive website for the consumers,
www.meandmeri.in.
open new branches and employ these people and increase production and
their by sales and profits by targeting rural markets.
--Increased affinity of Indians towards chinese cuisine creates new
opportunity for Maggi to improve its taste further and capture large market
share.
THREAT:
--Presence of regional competitors e.g Top Raman, Chings noodles.
--Price war strategies adopted by other brands like Top Raman.
--Competitors with long history in product category Internationally like,
Heinz Sauce and ketchups of Heinz Indian, Top Ramen in
Noodle and
--Knorr Soups.
--Single product focused competitors like Heinz sauce and Wai Wai
Noodles.
--Less Entry Barriers in the Market segment for product category
--ITCs strong base in Indian Market.
--Substitute Product to Product Segment.
Conclusion
Maggi though has been able to differentiate itself from other Noodles, Maggi
Being taken as generic to Noodles is hampering other extended product category.
Competitors have high grounds to capture the market differentiating then from
being Maggi. It makes others possible product category vulnerable if lunched
under Maggi. So to avoid proliferation of brand and introduce new products to
capture opportunities in other snacks and ready to eat product category NIL has to
introduce new branding strategy. By doing so, NIL could avoid the draw backs
associated with the Maggi brand. It could position new brand in competition with
other competitors brand where there is no fit of product with the Maggi brand.
Reference
http://www.nestle.in/brands/pdca/Pages/MAGGICUPPAMANIA.aspx
http://virtualaccuracy.com/2007/10/definition-of-marketing-mix-productprice-place-promotion/
http://www.managementstudyguide.com/marketing-mix.htm
http://www.maggi.in/maggi_multigrainz_noodles.aspx
http://www.maggi.in/two_minutes_maggi_noodles.aspx
http://www.maggi.in/vegetables_atta_noodles.aspx
http://www.maggi.in/cuppamania.aspx
www.maggi.in/maggi_multigrainz_noodles.aspx
http://www.maggi.in/range.aspx
http://www.nestleprofessional.com/unitedstates/en/BrandsAndProducts/Pages/default.as
px
http://www.maggi.in/maggi_multigrainz_noodles.aspx
http://www.maggi.in/two_minutes_maggi_noodles.aspx
http://en.wikipedia.org/wiki/Fast-moving_consumer_goods