Beximco Pharmaceuticals

Limited

Title: Human Resource Management at Beximco

Pharmaceuticals Limited

Name

ID

Ahmed Siffat Naveel

121 0930 030

Sadman Shabab Ratul

121 0458 030

Abu Karam Mohammed Sager 121 0832 030

Umama Binte Awal

Wasil Mufrat

121 0037 030

121 0561 030

Submitted to: M. Farhanul Enam

Course Instructor: MGT351
Section: 12
1

Letter of Transmittal
April 30th, 2013

M. Farhanul Enam
Lecturer, School of Business
North South University
15 Bashundhara Dhaka-1229
Subject: Submission of the Report on HRM activity of Beximco Pharmaceuticals Ltd
Dear Sir,
With great pleasure, we are submitting the report on H U M A N R E S O U R C E M A N A G E M EN T
IN

B E X I M C O P H A R M AC E U T I C A L S L T D . HRM is a big sector and it is all most

impossible to cover all the parts of HRM activity in our report but we tried our best to cover
most of it. We have found the experiences regarding the assignment quite valuable and
interesting. We have tried our best to follow your instructions to complete this report within the
allotted time. We really enjoyed doing such a challenging assignment. We are very thankful to
you for giving us such an assignment from which we can enhance our research conducting
human resource management in an organization.
In the circumstances, if you have further queries regarding this report, we gladly remain stand by
whenever you ask for it.
Sincerely yours
Umama Binte Awal
Ahmed Sifat Naveel
Abu Karam Mohammed Sager
Sadman Shabab Ratul
Wasil Mufrat
2

Acknowledgements

All praise to The Almighty Allah, the most Benevolent and the most Merciful.
We would like to express our gratitude to Mr M A Arshad Bhuiyan, Sr. Manager, Head of HR at
Beximco Pharmaceuticals Ltd, for providing all the necessary information that were required to
complete this report and co-operating thereby.
We would like to thank our course Instructor Mr MD Farhanul Enam for providing us all the
basic guidance for preparing this report without which we could not have done it.
Last but not the least we want to thank some of our friends and family who have helped us with
moral support.

Executive Summary
Pharmaceutical industry is one of the most important sectors in Bangladesh. The scenario of
pharmaceutical industry can be described in two parts- before the Drug Policy Ordinance in 1982
and after the Drug Policy Ordinance in 1982.
Before 1982, there were 177 licensed pharmaceutical manufacturers in the country but local
production used to be dominated by the big multinational drug companies (MNCs) which
manufactured the lions share about 75% of the products, 25 medium sized national companies
manufactured another 15% of the products and 133 small local companies (LCs) produced the
remaining 10%. These multinational companies were fully armed with the technical know-how
for producing sophisticated essential drugs, but they were only engaged, to a large extent, in
formulation of simple drugs including many unnecessary products. At that time, the unregulated
drug market of the country had very favorable conditions for pharmaceuticals to over price their
products. That time local firms could not compete effectively with these multinational market
tycoons.
Beximco Pharmaceuticals is one of the pioneers of the pharmaceutical firms of Bangladesh that
actually gave a fight to the giant MNCs. Beximco Pharmaceuticals Ltd is a member of the
Beximco Group the largest private sector business conglomerate of Bangladesh. Beximco
Pharmaceuticals Ltd., the largest pharmaceutical as well as bulk drug manufacturer of
Bangladesh started its journey back in 1980 with manufacturing and marketing of licensee
products of Bayer AG, Germany and Upjohn Inc. of USA. After its initial years of struggle, it
broke ground with the launching of its own products (Aristovit-B Complex, Napa, Lactameal,
Tycil etc.) in 1983. The journey continued and barrier after barrier were crossed, challenges
were faced and overcome to transform Beximco Pharmaceuticals Limited into what it is at
present. It went for public issue of shares in 1985. The shares of the company are listed with the
Dhaka and Chittagong Stock Exchanges of Bangladesh.
Today, Beximco Pharmaceuticals Limited holds 10.0% of share in the domestic market after
competing with such Multinational Giants as Novartis, Hoecsht, Rhone Poulenc Rorer, Glaxo
SmithKline, Fisons etc. The total numbers of share holders are 47,811 and the total numbers of
employees are 2,700 plus. Beximco Pharmaceuticals Limited manufactures and markets a high
quality and cost-effective range of about 80 formulations covering all major therapeutic groups.
Beximco Pharmaceuticals Limited is the first company to receive National Export Trophy (Gold)
in 1994-1995, which was the very first year of introduction of such award by the government of

Bangladesh. This is the highest national recognition for excellence in Export. Beximco
Pharmaceuticals Ltd. Has also been awarded National Export Trophy (Gold) recently for two
consecutive years 1998-1999 & 1999-2000.It is the only company to be the record 3 times
winner of this award for its outstanding export performance.
Beximco Pharmaceuticals Limited has transformed its activities, culture, style and philosophy to
meet the demands of the new millennium. Business diversifications that are strategically
important for sustained growth are results of its vision of the future. A multi-million dollar
pharmaceutical formulation plant which will be fully up to the USFDA standard is being built.
On completion, this plant would be one of the most modern plants in this region. Several new
bulk drug facilities are being developed to backward integrate their high volume products.
Beximco Pharmaceuticals Limitedscommitment to its customers is to always offer them the best
both in product quality and services.

In this project we have tried to cover the HRM policies that Beximco Pharmaceuticals Ltd.
Follows. We started with the detail of the HR department of Beximco Pharmaceuticals Limited
and went through different functions that the HR department of Beximco Pharmaceuticals
Limited performs. We talked about the recruitment process, staffing process, appraisal policies,
training and development process, EEO policies, EHS policies, employee-labor relations and
employee turnover reasons in the HR part of the project. In the assessment and recommendations
part we have talked about leadership style, work environment, compensation including fringe
benefits that motivates the employees and empowerment details of Beximco Pharmaceuticals
Limiteds HR department. We also recommended some points that we believe Beximco
Pharmaceuticals Limited can exercise to be a more successful and a liberal employer.

Table of Contents
Background................................................................................................................. 8
Scope........................................................................................................................ 8
Limitation................................................................................................................... 8
Company Profile......................................................................................................... 9
History...................................................................................................................... 9
Vision...................................................................................................................... 10
Mission.................................................................................................................... 10
Management.............................................................................................................. 11
Organization structure.................................................................................................. 13
Product/services......................................................................................................... 14
Locations.................................................................................................................. 15
Facts....................................................................................................................... 16
Competitor Information................................................................................................ 16
HR Policy.................................................................................................................. 17
Detail of HR Department.............................................................................................. 17
Organogram of Human Resource Division:.........................................................17
Function of HR Department:....................................................................................... 17
Recruitment process.................................................................................................... 18
Staffing Process......................................................................................................... 21
Training and Development............................................................................................ 25
Training.............................................................................................................. 25
On-the-job Training:............................................................................................ 26
Off-the-job Training............................................................................................. 27
Types of Training:.................................................................................................... 27
Development.......................................................................................................... 28
Performance Appraisal................................................................................................. 28
EEO Policy............................................................................................................... 29
EHS Policy/Standard................................................................................................... 29
Basic Safety Policies................................................................................................ 30
Employee labor relations.............................................................................................. 32
6

Employee Turnover Reasons.......................................................................................... 32

Exit interview facts.................................................................................................. 32
Leadership style......................................................................................................... 33
Work Environment...................................................................................................... 33
Compensation............................................................................................................ 33
Direct compensation.......................................................................................... 34
Indirect compensations...................................................................................... 34
Reimbursements...................................................................................................... 35
Motivating Employees in Beximco Pharmaceuticals Ltd.......................................................35
Fringe Benefits.......................................................................................................... 36
Graphs..................................................................................................................... 37
Top Down or Bottom up............................................................................................... 38
Empowerment of Employees:........................................................................................ 38
Recommendation........................................................................................................ 38
Conclusion................................................................................................................ 39
Questionnaire........................................................................................................ 40
JOB DESCRIPTION............................................................................................... 42
.............................................................................................................................. 43
GMP Accreditations............................................................................................... 43

Introduction
Background
Current world is changing quickly to face the challenges of competitive free market economy. To
keep pace with the trend, organizations need executives with modern knowledge. The practical
orientation in Human Resources Department (HRM) is an essential part of the HRM course.
Under this course the students are sent to gather practical knowledge about the HRM policies of
multinational companies, local renowned companies and other well reputed organizations as
well. The objective of this project is to analyze and understand the HRM policies of Beximco
Pharmaceuticals Limited, Bangladesh. The objectives as to why we are doing this project are
specified as follows:

To gain practical knowledge about the HRM policies followed in Beximco

Pharmaceuticals Limited, Bangladesh.

To identify the various ways for improving the HRM policies of Beximco
Pharmaceuticals Limited, Bangladesh.

Suggesting strategies to improve the HRM policies of Beximco Pharmaceuticals Limited,

Bangladesh.

Scope
We strived hard to make this project a success. The information presented in this project included
information gathered from interviews of the HR executives of Beximco Pharmaceuticals
Limited, Bangladesh, surveys and the website of Beximco Pharmaceuticals Limited. We also
took help from different other websites that included credible articles about Beximco
Pharmaceuticals Limited, Bangladesh.

Limitation
We faced the following barriers while doing this project and are listed as limitations as follows:
1. Because of the current political instability of the country we could visit the Head Office
of Beximco Pharmaceuticals Limited only once.
2. Since the website of Beximco Pharmaceuticals Limited contains limited information, so
we got little help from the website.
3. This is the time of final examination, so we could not give much time to prepare this
report.
4. The HR executive denied providing us much confidential information when we
interviewed him as for the, the employee turnover ratio could not be known.
8

Company Profile
History
Beximco Pharmaceuticals Limited was founded in 1976 and started operations in 1980,
manufacturing products under the licenses of Bayer AG of Germany and Upjohn Inc. of USA. It
has now grown to become a leading pharmaceutical company in Bangladesh, and it supplies
more than 10% of country's total medicinal needs. Today Beximco Pharmaceuticals Limited
manufactures
and
markets
its
own
branded generics for
several
diseases
including AIDS, cancer, asthma, hypertension, and diabetes in both national and international
markets.
Today Beximco Pharmaceuticals Ltd is a leading manufacturer of pharmaceutical formulations
and Active Pharmaceutical Ingredients (APIs) in Bangladesh. The company is one of the largest
exporter of pharmaceuticals in the country and its state-of-the-art manufacturing facilities are
certified by global regulatory bodies of Australia, European Union, Gulf nations, Brazil, among
others. The company is consistently building upon its portfolio and currently producing more
than 500 products in different dosage forms covering broader therapeutic categories which
include antibiotics, anti hypertensives, anti diabetics, anti retrovirals, anti asthma inhalers etc,
among
many
others.
With decades of contract manufacturing experience with global MNCs, skilled manpower and
proven formulation capabilities, the company has been building a visible and growing presence
across the continents offering high quality generics at the most affordable cost.
Ensuring access to quality medicines is the powerful aspiration that motivates more than 2,700
employees of the organization, and each of them is guided by the same moral and social
responsibilities the company values most.
The Companys products are sold to retail outlets, medical institutions and other pharmaceutical
manufacturers in Bangladesh, in regional markets such as Sri Lanka, Nepal, Bhutan, Vietnam,
Cambodia and Myanmar and in other markets overseas, principally in East Africa, Pacific Island
and Central American countries and South East Asia, including Singapore and Hong Kong.

Vision
Beximco Pharmaceuticals Limiteds passionate effort to achieve excellence in all spheres of its
operations and its keen endeavor to incorporate innovative new technologies into its
manufacturing practice puts it ahead of its contemporaries. Viewing the business as a mean of the
social well-being of the investor, employees and the society and customers is the main vision of
Beximco Pharmaceuticals Limited. The company makes their best effort to ascertain the
financial wealth and moral gains as a part of the process of the human civilization. Beximco
Pharmaceuticals Limited is committed to contribute to keep the earth clean.

Mission
We are committed to enhancing human health and well being by providing contemporary and
affordable medicines, manufactured in full compliance with global quality standards. We
continually strive to improve our core capabilities to address the unmet medical needs of the
patients and to deliver outstanding results for our shareholders.

Management
The Management Committee comprises operational heads and representatives of the Board and
Executive Committee and is chaired by the Managing Director. The Management Committee
meets on a monthly basis, is responsible for implementing the decisions of the Executive
10

Committee and supervising the day to day affairs of the Company and reports to the Executive
Committee at least on a quarterly basis Mr. O.K. Chowdhury, Mr. N. Hassan, Mr. R. Reza, Mr.
A. Nawaz and Mr. A.U. Ahmed, whose profiles have been outlined previously, are also members
of the Management Committee. Other members of the management committee are:
1. Lutfur Rahman
Director, Manufacturing
Mr. Rahman heads the industrial operations of the company, having joined the organization in
1993. He is a pharmacist graduate from the University of Dhaka and has 38 years experience in
the pharmaceuticals industry, having worked for multi-nationals including GSK, Squibb, Cipla,
Astra and Hoechst.

2. Md. Zakaria Seraj Chowdhury

Director, International Marketing
Mr. Chowdhury is a specialist on pharmaceutical sales management having an immense
experience over 27 years. After completion of his graduation from University of Dhaka he
started his career path in pharmaceutical sales management. He commenced his journey with
Beximco Pharmaceuticals Limited in 1984 and still serving the company with glory. He has
served the company at several sales positions showing brilliant leadership role during his 25
years of service tenure. He was appointed as Director, Sales in 2006 as the consequence of his
outstanding contribution toward organization. He has taken the leadership of International
Marketing the most potential sector of the organization from 1st January, 2010 as Director,
International Marketing. During 27 years of his glorious career Mr. Chowdhury joined a lot of
seminars and workshops both in country and abroad. He attended at a course on Managing Sales
in a Competitive Environment conducted in Institute of Business Administration, University of
Dhaka. He participated in advanced training programs in sales and marketing management at the
National University of Singapore and Indian School of Business. Mr. Zakaria took part at a
workshop titled Participative Leadership for Innovation held under the auspices of American
Alumni Association. He also attended 6th Annual Eye for Pharma Sales Force Effectiveness
(SFE) Europe held in Barcelona, Spain.

3. Abdur Rouf Mohammad Zahidur Rahman

Executive Director, Manufacturing
Mr. Rahman completed his Master of Pharmacy in 1987 from Department of Pharmacy,
University of Dhaka and qualified as a registered Pharmacist. He began his career with Drug
11

International Limited as a Production Pharmacist in 1987, before joining Beximco

Pharmaceuticals Limited in 1989 as a Production Officer. He is member of Bangladesh
Pharmaceuticals Society and Pharmacy Graduate Association of Bangladesh.
4. Mohammad Tahir Siddique
Executive Director, Quality Assurance
Mohd. Tahir Siddique obtained Batchelor of Pharmacy degree from University of Dhaka and
Master of Science in Pharmaceutical Technology from University of London. He also studied
Postgraduate Diploma in Management Studies (DMS) in UK and MBA at a local private
university. He started his career with Hoechst Bangladesh Limited in early 1989. He also worked
as Factory Manager of Ibne Sina Pharmaceuticals Limited before joining GlaxoSmithKline
Bangladesh Limited in 1997. He worked at GlaxoSmithKline Bangladesh Limited in varying
capacities including General Manager- Quality Assurance. He joined Beximco Pharmaceuticals
Limited in Aug 2005 as General Manager- Quality Assurance.
5. Shamim Momtaz
Executive Director, Manufacturing
Mr. Shamim Momtaz completed his Master of Pharmacy from the University of Dhaka. He
started his career with Beximco Pharmaceuticals Limited in the year 1987. Later in 1989 he
joined in Sanofi Aventis and became Plant Manager in the year 2002. He worked with Healthcare
Pharmaceuticals from 2004 to 2007 as Site Director. In 2007 he joined Beximco Pharmaceuticals
as Executive Director, Manufacturing (Track II).
6. Jamal Ahmed
Executive Director, Accounts & Finance
Mr. Choudhury qualified as a Cost & Management Accountant from the Institute of Cost and
Management Accountants of Bangladesh in 1991 and completed his MBA with a major in
finance from the Institute of Business Administration, University of Dhaka in 1997.

Organization structure

12

In the above diagram we can see the organization structure of Beximco Pharmaceuticals Limited.
Which is a hierarchy structure based on department. It has long chain of command and narrow
span of control. This clearly shows us that one way communication take place and it take a lot of
time to for higher end to communicate message to lower end. Due to this the whole
communication process has slowed down. It is a typical centralized organization structure. This
means that the Vice-Chairman and CEO have all the decision making authority. Therefore, all the
decisions are taken by them.

Product/services
1. Allergic Disorders: Beximco Pharmaceuticals Limited has a strong focus to offer
treatment solutions for both seasonal and perennial allergic rhinitis. The journey of
Beximco Pharmaceuticals Limited in this arena began with the licensing arrangement
with Bayer AG of Germany for the manufacture and marketing of Incidal in Bangladesh.
Products in this category also include a proprietary drug, developed by the R & D team at
Beximco Pharmaceuticals Limited and provide 24-hour relief of allergic rhinitis with
congestion (marketed under the brand name Pretin D) Beximco Pharmaceuticals
Limited will continue to build on its tradition of launching the generic versions of all the
research molecules in this category.
2. Analgesics & Antipyretic Beximco Pharmaceuticals Limited is the largest provider of
analgesic medicines in Bangladesh, led by the strong performance of Napa, a preparation
of paracetamol. Paracetamol is the safest analgesic in the world for more than 50 years.
Napa is the number one brand in terms of unit sales in Bangladesh and is available in 13
forms and strengths.

13

3. Anti-infective: Beximco Pharmaceuticals Limited is one of the leading companies in the

field of antibacterial and antiviral treatments offering a wide range of products. The antiinfective products of Beximco Pharmaceuticals Limited are offered in different dosage
forms: Tablet, Capsule, Large volume and Small volume parenterals for systemic
administration and Cream and Ointment for topical administration. Beximco
Pharmaceuticals Limited is the only company is Bangladesh to manufacture antiviral
products to treat most serious infections of HIV (AIDS).
4. Eye Care: Beximco Pharmaceuticals Limited has introduced its vision unit in the year
2009. Now Beximco Pharmaceuticals Limited got around 20 ophthalmic products in its
product range covering various Therapeutic groups like Anti-infective, Antiinflammatory, Artificial Tear, Anti-allergic, Anti-glaucoma and eye vitamins and minerals
etc. Continuous enrichment of ophthalmic product range is going on.
5. Cardiovascular: Beximco Pharmaceuticals Limited has always been the leader in
Bangladesh cardiovascular market with innovative product offerings to treat almost all
type of cardiovascular diseases like Hypertension, Coronary Artery Diseases,
Hyperlipidemia, Heart Failure, Arrhythmia etc Beximco Pharmaceuticals Limited 's
amlodipine brand Amdocal is the number 1 cardiovascular brand since 1996.
6. Central Nervous System: Beximco Pharmaceuticals Limited has a wide range of CNS
medication provide effective treatment of different diseases involving CNS including
anxiety, depression, migraine, epilepsy, insomnia, schizophrenia, dementia etc.
7. Cough & Cold: Wide product range of Beximco Pharmaceuticals Limited offers the
doctors freedom to choose the right medication for different types of cough: dry cough,
chesty productive cough and other cough associated with common cold.

8. Endocrine & Diabetes: Beximco Pharmaceuticals Limited offers wide range of products
ensuring effective treatment of type IIdiabetes. It has the generic versions of all the
leading research molecules includingGlipizide, Gliclazide, Metformin, Glimepiride,
Pioglitazone Repaglinide etc.
9. Muscloskeletal: Osteoarthritis, Rheumatoid arthritis, Muscle spasm, pain of
musculoskeletal origin is some of the diseases that limit the activities of daily life of
millions of patients Beximco Pharmaceuticals Limited with its wide range of products in
the musculoskeletal category offers effective treatment solution for those patients
10. Oncology: Beximco Pharmaceuticals Limited manufactures a generic version of
Tamoxifen (Tamona) which is being used successfully world wide for the treatment of
breast cancer disease. The company also has a proven drug for the treatment of nausea
and vomiting associated with cancer therapy.
11. Vitamins & Minerals Supplement Beximco Pharmaceuticals Limited 's many brands in
the vitamins and nutritional supplement category has gained trust of the physicians in
treating various vitamins and nutritional deficiency symptoms.

14

12. Respiratory Beximco Pharmaceuticals Limited is the leading manufacturer of

pressurized Metered Dose Inhalers (MDI) in Bangladesh and is among the few
companies in the world manufacturing CFC (Chlorofluorocarbon) free MDIs. It has a
wide range of inhalers 'Reliever', 'Preventer' and Controller' for the treatment of asthma
and COPD. The company also undertakes contract manufacturing for GlaxoSmithKline
for its 'reliever' brand. In collaboration with Europes one of the leading manufacturers of
specialty medical devices and respiratory drug development companies, Beximco
Pharmaceuticals Limited successfully developed and introduced countrys fist CFC-free
HFA based MDIs in September 2006.
13. Skin Care: Beximco Pharmaceuticals robust product line in the skin care category offers
easy andconvenient solution to wide range of skin diseases like fungal and bacterial
infections, eczema, atopic dermatitis, and other inflammatory skin diseases requiring
corticosteroidtherapy, acne, psoriasis, and various other dry skin problems

Locations
Operational Headquarters
19 Dhanmondi R/A
Road No. 7
Dhaka 1205
Bangladesh.
Telephone: +880-2-8619 151 (5 lines)
Fax: +880-2-8613 888 and +880-2-9663 579

Facts
Financial details:
Details
Annual revenue
EPS
Current ratio

2011
5,788,892
3.18
2.7

2012
6,774,426
3.40
2.76

Number of employee: 2,700 and more

Stock Exchange Listings: Dhaka Stock Exchange, Chittagong Stock Exchange and AIM
of London Stock Exchange

DSE enlistment code: BEXIMCO

15

Competitor Information
In Bangladesh the pharmaceutical sector is one of the most developed hi-tech
sectors which are contributing in the countrys economy. The national companies
account for more than 65% of the pharmaceutical business in Bangladesh. Except
Beximco Pharmaceuticals Limited o t h e r l e a d i n g c o m p a n i e s a r e : Square Pharma,
Incepta Pharmaceuticals, Navana Pharma, Opsonin Chemical Industries Ltd., and
Aventis Pharma Ltd, Incepta, Glaxosmithkline etc. They compete on the basis of
price. As they produce similar types of medicine they try their level best to keep the
cost of production low which will enable them to offer more attractive prices to
customers. This will allow them to remain competitive in the market.

HR Policy

16

Detail of HR Department
Organogram of Human Resource Division:

Function of HR Department:

The HR department of Beximco Pharmaceuticals

Limited consists of HR recruitment planning, training & development, industrial relations,
performance appraisal, engineering, environmental safety & health etc. In a single word this
department controls almost all the section in Beximco Pharmaceutical Ltd. they are:
1.
Recruitment of personnel with appropriate qualification and experience to fill all
position that has an effect upon quality. Different standard are considered for different
position.
2.

Assist new employees to complete joining activities and ensure placement of new
comers.

3.

To arrange, induction-training program (orientation program) for new employees.

After joining each employee is introduced with all of the departments and their functions to
know about company operation.

4.

Prepare and Co-ordinate internship program for the students of different

universities.

17

5.

Prepare Human Resources Inventory Report of the plant monthly. It includes

director to daily labor of the company.

6.

Maintain & update personal files of all employees monthly. Such as Conformation
of job, increment, promotion, transfer and other letters is adjusted in the employee file.

7.

Supervise and monitor employee attendance, job cards, prepare monthly

attendance summary and daily absent report etc.

8.

Monitor and update leaves of plant employees. Each employee has a leave file
which integrated the all kinds of leaves like

AL (Annual Leave)
ML (Medical Leave)
CL (Casual Leave)
Special Leave
Maternity Leave
Leave without pay etc

They also perform the following functions:

1. Inform managers and employees regarding, personnel policies and procedures of the
company.
2. Coordinate and monitor performance appraisal of plants employees annually.
3. Assess the training needs of personnel in light with GMP and other work related issues.
4. Deal with industrial related issues like negotiation with employees union, ensure the labor
rights etc.
5. Ensure proper implementation of labor laws applicable to factory employees.

Recruitment process
Beximco Pharmaceuticals Limited has a very smooth functioning recruitment system.
Recruitment is done by the HR department. Basically the rules and procedures are laid by the top
managers and conducted by the middle managers.
Some important points regarding recruitment practices in Beximco Pharmaceuticals Limited are:

Merit is the sole criteria for selection.

Attitude is given as much weight age as functional competencies.

Panel interviews comprising of Functional Head & HR Head.

18

Positions in Officer Cadre, GET and MT involve written tests.

Antecedent verification is an integral part of our recruitment process.

Medical fitness is pre-requisite for all positions.

Beximco Pharmaceuticals Limited is an equal opportunity employer and do not

discriminate on the basis of race, community, religion or sex.

Recruitment process: The recruitment process in Beximco Pharmaceuticals Limited is

gradually described below
1. Firstly needs assessment is done for determining and addressing the needs or "gaps" between
current conditions of a job position and desired conditions or "wants" regarding that position.
2. Then the job position is defined.
3. Different scopes and options of recruitment regarding the specific post are checked.
4. Once the job position is clearly defined Beximco Pharmaceuticals Limited goes for advertising
for the job opportunity via print media, their website, other job advertisement websites etc.
5. After collecting the applications they are screened and a shortlist for applicants who comply with
the requirements of the post is made.
6. Finally the shortlisted applicants are put through written test and selection interview. The written
test includes a mixture of multiple choice questions and theory based questions. These questions
are designed to test subject knowledge, reasoning and analytical abilities, dexterity, intelligence
etc of the applicants. Beximco Pharmaceuticals Limited conducts a 3-tier selection interview.
7. Reference Check is done to obtain information and opinions regarding the persons character,
quality of the work and suitability for the position and to validate the information received from
the candidate via their resume and the interview.
8. Then the employment decisions are taken where the chosen applicant/applicants agree on terms
with Beximco Pharmaceuticals Limited over issues such as salaries, work hours, expected
performance etc.
9. The selected applicants are put through Pre- employment medical check-up.
10. Finally Beximco Pharmaceuticals Limited issues the offer letter to the selected applicant.
11. The new employee is now ready for the orientation process.

Recruitment source : Beximco Pharmaceuticals Limited recruits its employees from the internal
and external sources. Usually Beximco Pharmaceuticals Limited goes for external recruitment as

19

they believe in bringing new viewpoints & ideas and saving training cost by hiring experienced
people, etc.
External sources are
1. CV Bank: The unsolicited applications stored in the data bank are consulted. If the quality of
a person matches with the requirements mentioned in the position description, then he / she is
called for interview. If not, then the third step is followed.
2. Employment Agency: Beximco Pharmaceuticals Limited contacts employment agencies for
recruiting their Executive posts mostly. An agency can screen effectively only when it has a clear
understanding of the position it is trying to fill. Thus it is very important that Beximco
Pharmaceuticals Limited be as specific and accurate as possible about the executive post
Beximco Pharmaceuticals Limited is trying to fill.
3. Employee referrals: In the context of Bangladesh employee referrals is used a lot in case of
recruiting employees. This method is undertaken in case of recruiting junior executives or for
hiring employees of lower level. This is not the usual method for hiring top level employees or
managers like senior executives.
4. Advertisement: The Company gives advertisement in national dailies (both Bangla and
English) to attract the talents from the market. Beximco Pharmaceuticals Limited, Bangladesh
puts two types of advertisements in the newspapers. It sometimes keeps the identity concealed in
the ads, mentioning a GPO BOX number only. The purpose of the concealed identity is to avoid
the unwanted pressure from the stakeholders for the employment of their desired candidates. But
this way the company may lose the talents out there in the market who would have applied for
the same post had they known the name of the organization. This is why the company kept the
identity open in their recent job advertisement when the quality of the candidate was a very
important factor to consider. By revealing the Beximco Pharmaceuticals Limited identify, the
company attempts to attract the best potentials among all the others.
Sometimes due to shortage of time Beximco Pharmaceuticals Limited often has to recruit from
internal know sources since it is less time consuming.
Internal sources are
20

1. Job Posting:
Beximco Pharmaceuticals Limited publicizes the job openings to its internal employees by
posting open jobs. In this ways Beximco Pharmaceuticals Limited intends to fill its empty job
positions by employing employees from within the company. The purpose of job posting is to
encourage employees to seek promotion and transfers and help the HR department fill internal
openings easily with less effort. Job posting is most common for lower level clerical, technical
and supervisory positions.
2. Succession Planning:
Beximco Pharmaceuticals Limited is operating at huge prospect worldwide. So, its important
posts should never be unemployed even for a day. That is why Beximco Pharmaceuticals Limited
Beximco Pharmaceuticals Limited has ready employees to fill the most important executive and
top management level posts. In case of emergencies these ready employees from within the
company take over the post and act accordingly.

Provision Requirement System for Employees:

When Beximco Pharmaceuticals Limited recruits some employees it does not give direct
appointment to them, it follows provision system were the employees are given a time frame of
usually one year to match with the job environment. After that Beximco Pharmaceuticals Limited
ensures their job permanency.

Staffing Process
There are many selections and staffing devices use in the organization. Staffing and selection is
the process of gathering information for the purpose of evaluating and deciding who should be
employed in which particular jobs.
1. Screening and Short-listing Applications: The responses to the advertisements are sorted and
screened. The CVs as well as the Covering letters are judged. In the covering letter, the style and
language of writing, the emphasis put on the areas asked for tin the advertisements and the
quality of the letter (whether it is specifically tailored to the advertisement or just a standard
21

response) are the aspects that are judged. Different weights are assigned to the selection criteria
mentioned in the man specification depending on their relative importance. (For example,
educational institutions like IBA, BUET are given the highest weight among the local ones and
the foreign universities of UK, Australia, etc. are put at par with the best of the country). Based
on the presence of these factors to the desired extent (experience, educational degree, computer
literacy, etc) the cumulative weights for all the applicants are counted and the short list of a
sizable number of the top most candidates is generated. However, the HR officials also study the
CVs with the respective line manager to check whether any valuable deciding parameter is
missed that are mentioned in the CVs. Then the candidates selected in the short list are called for
the written test.
2. Written Test: Written test is not a regular part of the normal recruitment process. It is conducted
as and when required. Previously no written test was taken for the management employee; the
applicants had to go directly through the interview process. After the introduction of the manager
trainee program, the written test before the interview process has proved to be effective and a
useful tool to select the desirable candidates. The written test includes psychometric test, test on
behavioral competency, and written test on communication skills. The candidates are called for
the preliminary
3. Selection Interview: The interview process is a three-tier one. A preliminary interview is
conducted which follows the elimination method. After that, the second interview takes place
with a very few number of candidates. Then, the finally selected person is called for the final
interview. The interview time is kept convenient for the candidate especially if s/he is working
elsewhere at the time of interview. In that case the chosen time is after the business hour.
Type of questions commonly asked in Beximco Pharmaceuticals Limited :
What work experience, training, or other qualifications do you have for working in a

teamwork environment?
Based on your past work experience, what is the most significant action you have ever

taken to help out a co-worker?

Suppose a co-worker was not following standard work procedures. The co-worker was
more experienced than you and claimed the new procedure was better. Would you use

the new procedure?

4. Reference Check: Reference checks allow obtaining information and opinions regarding the
persons character, quality of the work and suitability for the position. It is an opportunity to
22

validate the information received from the candidate via their resume and the interview.
Speaking to the candidates manager or other people whom they have worked with should also
check internal candidates. The opinion of a referee who has worked can for an extended period is
likely to be more accurate than the assessment from one to two hours of interviewing.
The candidates immediate supervisors are needed to be contacted. Permission should be
obtained to contact the candidates referee especially if their current employer is contacted. It is
not unusual for a candidate to be uncomfortable with the organizations speaking to a current
employer. If they are uncomfortable, an alternative person other than the current employer has to
be chosen by the candidate (work colleague, for example). Unless the candidate is a graduate or
school leaver with no prior work experience, only contact work related referees should be
contacted. At least two reference checks should be done, however the more the better.
There is a sample reference-checking guide that is more or less followed. It is important to
prepare a reference check guide that asks the referee about the key skills, competencies and
experience required for the position. Reference checks need to be done by line manager or
personnel of the HR department.
During the interviews, the candidates would have given some examples of incidents, tasks or
projects that can be asked about. The referee should be asked what the candidate did in those
examples, which ascertain whether the information received from the candidate is consistent
with that of the referee.
Subjective questions may not always be a reliable guide; however it can be useful to get the
referees opinion on areas such as quality and quantity of work, strengths and weaknesses etc. a
format of Reference Checking Guide is presented in Appendix-1.

5. Employment Decision: If the candidate has no problem with the stated terms and conditions of
the job and the organization mentioned and discussed in the final interview, s/he is offered an
application blank. The application blank is a standard format of employee-information that
includes all the information the organization needs regarding the personnel. The candidate has to
fill this blank and submit this to the company along with a CV.
23

6. Pre-employment Medical Check-up: After submission of the application and the CV, the
selected person has to go through full medical check-up that guarantees her/his physical fitness
to perform the job successfully. A medical practitioner who uses a physical capability analysis
that assesses the candidate against the physical capabilities documented for each role conducts
the medical. A medical is also appropriate for internal candidates if they are applying for
positions that require different physical capabilities.
7. Offering the Role: Once the health check-up is done, the candidate is given an offer letter
specifying the salary package, job responsibilities, utilities that will be provided by the
organization. Even at this stage the selected candidate has the chance to withdraw her/himself
from the job offer. s/he is always free to discuss whatever difficulty may arise regarding paystructure/facilities, etc. the door of HR is kept open for any sort of relevant discussion.

8. Verbal offer: The verbal offer of the role to the candidate is given once the medical and
reference checks have been successfully completed. The discussion should cover the following:
Tell the candidate that you would like to offer them the role.
Congratulate them.
Tell them the remuneration package that is being offered, including superannuating.
Ask them if they are happy with it.
Ask them if they verbally accept the position.
Tell them that we will be sending them a written letter of offer and introductory
package.
9. Written letter of offer: A written letter of offer must be forwarded to the candidate. Once the
candidate has verbally accepted the position, the appropriate letter of offer is organized. This
letter should be sent to the candidate within two days of making the verbal offer. An introductory
package will be sent to the successful candidate, along with the letter of offer. At least one week
before the person commencing in their new position, an appointment notice will be placed on
notice boards and/or the internet.
Managerial Job Selection System: Managerial job is a vital post for each and every
organization. When an organization select a person for managerial job he/she must identify
them self accurately. They need to do mental ability test and personality test by assessment
center. Assessment center has some characteristics. Beximco Pharmaceuticals Limited follows
those characteristics. DBBL evaluated a manager by giving them assign job, situational
problems, role-playing decision makes, case study, management games, etc. it has a high
24

validity and it can also predict both long and short-term success and advancement in
management position. Beximco Pharmaceuticals Limited doesnt recruit new or fresh
graduates for managerial post. It recruit at least 5 years experienced employee for managerial
post.

Training and Development

Training
Beximco Pharmaceuticals Limited believes providing adequate training facilities to their
employees is crucial for making progress. In Beximco Pharmaceuticals Limited training is based
on actually requirement. Managers associated with appraisal usually provide feedbacks on
employees performances and find out if theres any scope of developing an employee by
providing him/her the right kind of training opportunities. Subsequently a requisition form is sent
to the top management under whose approval the training activities are arranged.
Beximco Pharmaceuticals Limited offers a vast range of training facilities. In House Training is
Beximco Pharmaceuticals Limited most favored training facility. It is held in company premises
in order to educate, develop or improve employees skills. This involves all technical and soft
skills courses according to the requirement. Beximco Pharmaceuticals Limited often hires world
class trainers from countries like India, U.K, USA etc for the purpose. Besides, some promising
employees are also sent for overseas training in order to expose their potentials under variable
environments.
Beximco Pharmaceuticals Limited follows the following procedures for training:
1. Training Process
Identifying the training needs: What kind of training is needed for how many people to what
standard of performance the objectives of the training must be determined.
Analyzing the attitudes, skills & knowledge (ASK)of the job: Here the required attitudes,
skills and knowledge are found out and marked.
2. Planning the training program & implementing

25

Here the stages of training are prepared initially. Then the standards are set for every stage.
Finally, the necessary equipments for training are decided.
Once the planning is complete, the practical implementation takes place and in Beximco
Pharmaceuticals Limited the HR executives do the work of implementation.
3. Evaluating the results
Finally when the results of the training activities are in hand they are measured against standards
that were set earlier. Finally they take steps of improvement if required.

Employee Training Method

On-the-job Training:
On the job training is a training that shows the employee how to perform the job and allows him
or her to do it under the trainers supervision
On the job training is normally given by a senior employee or a manager like senior
merchandiser or a manager. The employee is shown how to perform the job and allowed to do it
under the trainers supervision.
Advantages:

Relatively inexpensive

Trainees learn while producing

No need off-site facilities

Types of On-the-job Training

Apprenticeship Training: It traditionally involves having the learner study under the tutelage of
a master craftsperson.
Informal Learning: This learning process is not determined or designed by the organization.
But the organization may ensure it by creating a learning environment in the organization.

26

Job Instruction Training: Listing each jobs basic task, along with key points, in order to
provide step-by-step training for employees.
Lectures: The most simple and quick way to provide knowledge to large groups of trainees.
Simulated Training: It places the trainee in an artificial environment that closely mirrors actual
working conditions.
Off-the-job Training:

The Case Study Method: Here the manager is presented with a written description of an
organizational problem to solve in a discussion with other trainees.

Management Game: The manager presented with a computerized decisions regarding

but simulated situations.

Outside Seminars: Many organizations now are using this popular method on various
aspects of business and management.

Behavior Modeling: It involves the Modeling-Role playing-Social reinforcementTransfer of training.

Types of Training:

Technical Training

Management Training

Safety Training

Occupational Health

General Training (Management, Accounts, Sale etc.)

Social Skill Training

Refresher Training

Development
Any attempt to improve current or future management performance by imparting knowledge,
changing attitudes, or increasing skills.
27

Any effort toward developing employees must begin by looking at the organizations objectives.
The objectives tell us where were going and provide a framework from which our managerial
needs can be determined.

Employee Development Method

Managerial On-the-Job Training: The development of employees abilities can take place on
the job. It includes:

Job Rotation: It involves moving a trainee from department to department to broaden their
understanding of all parts of the business and test their abilities.

Coaching Approach: The trainee works directly with a senior manager or with the person they
are to replace.

Action learning: Here the management trainees are allowed to work full-time analyzing and
solving problems in other departments.

Performance Appraisal
At Beximco Pharmaceuticals Limited appraisals are done by the Self-appraisal system. Goals
are set by participative management approach and performance is evaluated quantitatively
against those previously set objectives. Managers appraise the performance of their subordinates
through 5 points Graphic Rating Scale. The total appraisal process is completely transparent to
everyone within the organization.

for unsatisfactory

for marginal

for target

for superior

for outstanding

28

EEO Policy
In Beximco Pharmaceuticals Limited , they have very strong Equal Employment Opportunities
(EEO). Employees of all disciplines have equal rights and freedom in all aspects.

Beximco Pharmaceuticals Limited provides recruitment quota for minority and ethnic
groups of Bangladesh.
Female rights are strictly observed.
There are strong provisions for protection of rights of the disabled employees.
There are equal opportunities for working mothers.

EHS Policy/Standard
1. Employee Health Policies
Beximco Pharmaceuticals Limited offers the following health policies to the employees:
Pre- employment medical check-up: The selected person before joining has to go through full
medical check-up that guarantees his/her physical fitness to perform the job successfully. A
medical practitioner uses a physical capability test that assesses the candidate against the
physical capabilities documented for each role. A medical is also appropriate for internal
candidates if they are applying for positions that require different physical capabilities.
Medical Facilities: Doctors are arranged to visit each location a numbers of times weekly to
provide necessary medical support to the sick employees. Moreover, the non-management staffs
enjoy medical treatment at hospital at company expenses.
Health Insurance Policy: Management staffs enjoy health insurance for self, spouse and two
children up to 21 years for hospitalization cases only. Delta Life Insurance provides the
insurance and the company pays the premium.

2. Employee Safety Policies

29

Beximco Pharmaceuticals Limited is in the mission of tying success to SHEQ (Safety Health
Environment and Quality) performance.
Why Safety and Environment Issues are required?
The safety and environment issues are required because of the following reasons:

Safety leads improved productivity

Employees Satisfaction

To comply the national law and order

To keep the work environment sound and healthy

Maximum productivity through employees satisfaction

Helps loss prevention

Safety aspects are also incorporated with IMSS (Integrated Management System & Standard)
policy. It is developed from the following standards:

In house safety of the Beximco Pharmaceuticals Limited (that was previously practiced)
NOSA (National Occupational Safety Association)
ISO (International Organization for Standardization)
Environment Laws of Bangladesh
Labor Law of Bangladesh (it comes from the Salt Act of 1905) then Indian Labor Act
(1935) and finally modified through The National Assembly of Bangladesh on 1982.

From these standards IMSS has taken 36 sections under consideration. 20 sections are included
from ISO and rest from others.

Basic Safety Policies

The safety policies come from the group CEO to adapt in all the countries. The local CEOs
counter signs the policy for each individual country and the copy of the policy is circulated to all
the levels in the organization. So it is the duty of all the employees to emphasize on safety. There
is an oath in Beximco Pharmaceuticals Limited , Bangladesh regarding safety, which is
SAFETY FIRST QUALITY MUST. The safety policy of Beximco Pharmaceuticals
Limited , Bangladesh Safety Health and Environment Management which is signed by the
CEO carries certain messages for the workers. It complies with the local safety laws of
Bangladesh. One important issue of this policy is DUTY OF CARE. It can be described as Not
to do anything that may cause risks to others. There are factory specific safety policies as well.

30

Factory Specific Safety Policies: Beximco Pharmaceuticals Limited also has some factory
specific safety policies. It usually provides the basic safety measurements to the employee.They
provide first aid measures for chemicals in case of

Eye contact

Inhalation

Skin contact

Ingestion

They also give training to all employees about the activities in case of fire. It is the duty of all to
make themselves familiar with the followings when working at the factory.

Position of the fire alarm button

Nearest escape from each room

Location of fire fighting equipments and their operating instructions.

They also train up the employees how to escape from fire

If fire catches cloth

If there is a lot of smoke

Classes of fires

Definition

Fire extinguisher

Class A

Ordinary combustible materials

such as wood ,paper
Flammable liquid and gases such
as kerosene and common organic
solvents
Electrical wires and equipments
such as motor
Combustible metals such Na, Mg
etc

Water, chemical foam

Class B

Class C
Class D

Dry chemicals ,chemical

foam
Dry chemical
Sand

31

Finally it should be noted that Beximco Pharmaceuticals Limited, Bangladesh not only believes
the oath Safety first but also implements it through their works. Beginning of the orientation
program with Safety Department may be an example of this practice.

Employee labor relations

In Beximco Pharmaceuticals Limited, the management shares very positive relation and
communication with the labor union. To maintain a healthy relation and communication
Beximco Pharmaceuticals Limited arranges formal meeting with the labor union after every two
2 years where the labor union leaders are given opportunity to speak about their demands,
expectations and opinions. After around 3-4 seating of collective bargaining and negotiating the
managers come to a decision with the labor union which is beneficial for both.

Employee Turnover Reasons

The employee turnover rate in Beximco Pharmaceuticals Limited actually differs between the
management and the worker level employees. It is seen that employee turnover rate is low
among the top level employees with considerable number of employees working at the company
for tenures as long as 20 to even 30 years.
Anyhow, turnover rate is higher when it comes to worker level employees. So far, cases of
dismissal of a number of workers due to various issues such as gross misconduct, negligence,
fraudulent activities etc have taken place in Beximco Pharmaceuticals Limited .
Moreover there are also cases of entry level employees quitting their jobs or being asked to quit
due to unsuccessful spell in their new jobs. This is common to almost every organization.

Exit interview facts:

The HRM department of Beximco Pharmaceuticals Limited

realizes that exit interview is a must when it comes to employees/officers leaving their jobs
which is unexpected to the company. From previous cases of exit interview facts some reasons
for sudden employee departure has been cited as
I have found a job with a better salary and more control over what I choose
I am tired of working in the same place and looking to explore some other places
I have been continually abused by some colleagues and the authority took no step to help me
I dont feel valued for my contributions etc
These citations tell a lot about employee grievance which could have been treated with proper
solution if noticed earlier but these facts will definitely help the HRM department to handle such
situations more effectively in future.
32

Leadership style
When it comes to decision making the leadership style in Beximco Pharmaceuticals Limited is
autocratic. As mentioned earlier in the organogram, the span of control in Beximco
Pharmaceuticals Limited is narrow. Decision making authority is limited within the Vice
chairman and CEO but consensus is taken from other executive managers. Lower managers and
employees are completely excluded. This is due to the fact that for a Pharmaceutical company,
decision making is extremely crucial in order to avoid mishaps. Decisions are assisted by
feedbacks of the R&D department. But, up to some extent the employees are given the freedom
to express their views, opinions and suggestions regarding constructive purposes.

Work Environment
Work environment basically means the set of conditions under which people work in an office.
Beximco Pharmaceuticals Limited tries its best to provide a structured work environment for
its employees so that the employees know the what to do, when and in what order to do,
where to do, how long to take, whom to work with and other facts that reduce ambiguity.
Of course no job is 100% predictable or controllable, but Beximco Pharmaceuticals Limited
tries its level best to keep away from uncertainties to help the employees perform with
quantifiable and productive output.
It should also be mentioned that the work environment in Beximco Pharmaceuticals Limited is
conventional. They prefer precise, rule-regulated, orderly, and unambiguous activities. Such
an environment comes with traits such as conforming, efficient, practical, unimaginative, and
inflexible.
Beximco Pharmaceuticals Limited provides an enterprising work environment which
includes competitive environments, leadership, influence, and status characterized by traits such
as ambitious, energetic, and self-confident.
Besides all these, the work environment in Beximco Pharmaceuticals Limited complies with all
the necessary safety and hygiene standards.
All in all it can be said that Beximco Pharmaceuticals Limited provides excellent working
conditions to inspire the employees with sheer positive energy the brings the best out of them.

Compensation
Compensation is the remuneration received by an employee in return for his/her contribution to the
organization. In Beximco Pharmaceuticals Limited the compensation program is divided into two
categories
33

1. Direct compensation
2. Indirect compensation

Direct compensation is remuneration given to the employee without an intermediary.

Under direct compensation there are two sub types of compensation.

Pay: It consists of wages and salaries received for performing work. It can be base pay
and merit pay based on job performance.
Incentives: They are provided for higher performance. They can be piece wage,
commission, bonus, profit sharing, stock option etc.
Bonus: Bonus is paid to the employees during festive seasons such as Eid-Ul-Fitr, EidUl-Adha etc to motivate them and provide them the social security. The bonus amount
usually amounts to one months salary of the employee.
Special Allowance: Special allowance such as overtime, mobile allowances, meals,
commissions, travel expenses, reduced interest loans; insurance, club memberships, etc
are provided to employees to provide them social security and motivate them which
improve the organizational productivity.
Sign on Bonuses:-The latest trend in the compensation planning is the lump sum bonus
for the incoming employee. A person, who accepts the offer, is paid a lump sum as a
bonus. Even though this practice is not prevalent in most of the industries, Equity
research and investment pharmaceuticals companies are paying this to attract the scarce
talent.
Profit sharing: A plan that gives employees a share in the profits of the company. Each
employee receives a percentage of those profits based on the company's earnings. The
company decides what portion of the profit will be shared. And there are typically
restrictions as to when and how an employee can withdraw these funds without
penalties.
Indirect compensations: These are not given directly to the employee. Under indirect

compensation there are two types of compensation

1. Benefits are the payments addition to pay.
They can be
Pay for time not worked: Paid vacation, holidays, leaves
Protection Programs: Pension, gratuity, insurance etc
Executive Benefits: Free Newspapers, telephone rental etc
2. Services and Perquisites Beximco Pharmaceuticals Limited tries to increase employees
wellbeing at no cost or significantly reduced cost to employees. Some of the benefits that
fall under this category are:
34

Housing, transport, food

Loans, childrens education expenses
Discount on purchases, credit cards
Social-cultural recreational activities; club subscriptions.

Reimbursements
Employees, depending upon their gradations in Beximco Pharmaceuticals Limited may get
reimbursements based on the Expenses incurred and substantiated. Certain expenses are also
paid based on expenses incurred during the course of business.
In many cases, employers provide advances to the employees for incurring certain expenses that
are incurred during the course of the business.
Some examples are: Travel expenses, entertainment expenses, out of pocket expenses,
refreshments expenses during office routine outside office premises etc

Motivating Employees in Beximco Pharmaceuticals Ltd

The advantage of having a Management by Objective (MBO) system is that everyone becomes
Self-motivated. Everyone is motivated to achieve, to perform. The only challenge is to keep the
employees moral high in times of failure. In Beximco Pharmaceuticals Limited , one of thetasks
of the management is counseling. Managers are there to help the employees to achieve the goals,
which in turn keep the employees motivated.
Apart from creating a healthy working environment and ensuring employee empowerment,
Beximco Pharmaceuticals Limited offers a number of benefits to keep them motivated.
The benefits offered by the company are given below:
1.

Education costs of the children

2.

Permanent job facility

3.

Leave facilities

35

4.

Yearly Employee Awards

5.

Promotion

6.

Foreign Travel with Family Offers

7.

Share from revenue etc.

Fringe Benefits
Fringe benefits are extra benefits supplementing an employee's salary. The fringe benefits offered
by Beximco Pharmaceuticals Limited are discussed here:

Employees are offered services of company cars on their way to office as well as back
home.
Entertainment tickets/allowances are provided for different events like musical concerts,
drama, exhibitions etc
Some employees receive family vacation packages as well as discounted travel tickets.
Employees enjoy full-time canteen services providing good food under hygienic
conditions and minimized price.
Employees receive discounted medical tests and services from affiliated doctors and
research labs.

Very
Satisfied
13%

Satisfied
44%

Neutra
l
5%

Unsatisfied
20%

Very
Unsatisfied
18%

Table: Satisfaction level of employees with Motivation factors and Fringe Benefits

36

Graphs
44%

20%
13%

18%

5%

Graph: Satisfaction level of employees with Motivation factors and Fringe Benefits

76%

33%

Yes

No

Graph: How much are the employees happy with the EHS policies

37

Top Down or Bottom up

The top-down or bottom-up flow of information is very smooth in Beximco Pharmaceuticals
Limited . Managers are very communicative to their immediate subordinates.

Empowerment of Employees:
With the autocratic leadership style being in practice, employees have very limited options to
alter decisions taken by the management. Most of the time employee proposals on decision
making are rejected due to coercive attitude of top managers. Employees are basically
responsible for their assigned tasks only and interference in other aspects are discouraged.
However expression of constructive ideas, opinions and suggestions are treated with welcoming
attitude.

Recommendation
Firstly, we have mentioned earlier that Beximco Pharmaceuticals Limited follows an Autocratic
leadership style.
We would recommend Beximco Pharmaceuticals Limited to switch to the Democratic leadership
style and take everyones consensus, be it in the decision making procedures or any other
constructive purposes. It is necessary to make the employees feel valued and give them a chance
to have their say over potential decisions that can influence their jobs. Because an employee who
feels valued in an organization automatically gets ready to give his/her genuine efforts to uphold
the status he/she has been entitled with, in the organization.
Secondly, Beximco Pharmaceuticals Limited may provide Employee stock options. As stock
options are granted to all employees, loyalty and commitment to the company grows at a rapid
rate. Employees become the owner of the share, so there is a good chance for the employee to
take more responsibility and regarding performance they put up more effort to get the upper
hand. In order to reap the future reward, the company attracts the talented employees to stay for
longer period.
Thirdly, although Beximco Pharmaceuticals Limited provides a lot of benefits to employees, it is
certain that employees are not also 100% satisfied with the benefits they receive. For example
some employee likes to work a lot and keep himself/herself busy. In this case providing him/her
with day offs will not really motivate them. Instead if he/she is provided with premium pay for
working on off days, it will satisfy them more. Hence Beximco Pharmaceuticals Limited should
allow employees to vote for the types of benefits they prefer the most choose what they want.
This will eventually motivate them to be more productive.
38

Fourthly, Beximco Pharmaceuticals Limited may take steps to properly train their employees
regarding behavior modification to avoid any cases of misconduct that affects the effectiveness
of the work environment.

Conclusion
The pharmaceutical industry in Bangladesh is indeed a very promising sector. For the last decade
it has created enormous employment opportunities in our country. By doing those
Pharmaceutical industries like Beximco Pharmaceuticals Limited has taken the responsibility
thousands of workers. It is said that with great power comes great responsibilities. Now the
responsibility of such companies is to manage this huge workforce. Managing is impossible
without a fully fledged Human Resource Management department. From here we can draw the
importance of having an enriched HRM department for any company/ organization.
By analyzing our report one can figure out that Beximco Pharmaceutical Limited comes with a
very strong HRM department. Starting from the simplest to the most complex corporate
problems Beximco Pharmaceuticals Limited HRM department have provision to handle them all.
Yes! No company is perfect. Regardless of how much effort is given to derive 100% flawless
organization system there is always some lacking on the way. Throughout our report we have
mentioned different HRM policies of Beximco Pharmaceuticals Limited . Not all of them are
100% fit to be applied or there may even be a number of wrong policies that have already been
criticized but what is more important is to manage and make a way out of the effects of improper
policies and hopefully learn from the mistakes and take precautionary steps for avoiding future
recurrence of such problems. Success of an organization largely depends upon how its
employees manage their time, potential, effort, mistakes etc. All of these are part of HRM. In the
end it may be said that Beximco Pharmaceuticals Limited has shown great promise in upholding
the necessity of an effective HRM department.

39

Annexure
Questionnaire
1. Approximately how many people are employed by your organization?
In total ________ Male ________ Female ________
2. Approximately how many people are employed in your HR function by your organization?
In total ________ Male ________ Female ________
3. Has your HR function increased in scope and responsibilities in the last three years?
a. Yes b. No
If Yes, please specify: .
.
4. Has your HR function changed its structure over the last three years?
a. Yes b. No
If Yes, please specify: .
.
5. What is the primary role of HR in your organization?
.

6. What do you consider the t major challenge for HR in Beximco Pharmaceuticals Limited
today and to be over the next 3 years?
a. Recruitment procedure
b. Training
c. Maintaining relations with labor unions
d. Performance Appraisal
e. Compensation
You can elaborate a point after
Choosing

40

7. What do you foresee you would need to meet these challenges? (Please tick a maximum of
three and in order of perceived importance):
a. Training
b. Tools
c. HR measures
d. Best practices
e. Consulting
f. Other, please specify:

...........................................................................................
8. Approximately what percentage of employees has received training within the last year?
a. External __%
b. Internal __%
c. Both __%
9. Approximately what proportion of the annual payroll costs is currently spent on training?
a. ______%
b. Dont know
10. To what extent are you satisfied with the compensation policies?
a. Very satisfied b. Satisfied c. Neutral d. unsatisfied e. Very unsatisfied
11. To what extent are you happy with the motivation factors and fringe benefits provided by
Beximco Pharmaceuticals Limited ?
a. Very satisfied b. Satisfied c. Neutral d. unsatisfied e. Very unsatisfied

12. Are you happy with the leadership style?

a. Yes
b. No
13. Are you happy with the EHS policies of the company?
a. Yes
b. No

Thank you for your cooperation

41

Name :
Employee ID:

Job Title :

Dept :

Job Location:

Reports to :

42

JOB DESCRIPTION
Recruitment:

Coordinates, negotiates and liaises with employment and advertising agents on service
advertisement etc.
Conducts interviews up to Senior Executive levels. Arranges interviews for management levels. Pre
Letter of Offer to selected candidates and Letter of Rejection to unsuccessful candidates
Filing of CVs of applicants, receiving candidates on interview/test day.

Training:

Make arrangement for necessary orientation, training, logistic support, induction before any placem
Conduct orientation programme up to Senior Executive level, briefing and communication to
employees in ensuring all new hires have a clear understanding on organization process, regula
policies and procedures.

Appraisal:

Forwarding of Appraisal Forms to Concerned Supervisors and their subordinates with necessar
information.
Welfare:

Attends to employees grievances and complaints; provides guidance if necessary for non manage
staffs.
Forwarding of Health Insurance Form to employee.
Receiving of Insurance Claim form and forwarding to Insurance Coordinator.

HR General Services:

Ensure stationeries, ID card, sitting arrangements of new employees are arranged.

Drafting out disciplinary letters like show cause, termination letter etc for non management staffs.
Monitor daily attendance & ensuring all absences are recorded.
Prepare daily attendance report; submit report weekly/monthly to supervisor.
Receiving of Leave Application and checking whether leave balance is available or not
Providing information of leave status and updating leave records.
Updating of HR database System and filing of leave application in the personal file of employee
Provide information to supervisor for final settlement of Peon, Cleaner, Security Guard etc.
Provide basic counseling to non management staff who has performance related obstacles.
Provide all necessary information to concerned person for making new ID cards and rece
information of lost and damage cards.

Project activities ( Haripur Power Plant Project) :

Supervising monthly salary sheet and overtime calculation for non management employees,
Handling grievance issues for non management staffs.
Perform any other duties and responsibilities that may be assigned by the supervisor from time to t

_________________________
Employees Name & Signature
Supervisor

_________________
Reporting

Date______/_____/_______
______/_____/_______

________________________________

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General Manager, Central HR & Admin

GMP Accreditations

At present Beximco Pharmaceuticals Limited has the highest number of international accreditations in
the country which include:

AGES, Austria (European Union)

Therapeutic Goods Administration (TGA), Australia

Gulf Central Committee (GCC member states)

ANVISA, Brazil

INVIMA, Colombia*

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