Functions in Detail: Bill Correction

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Created on March 12, 2015

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Table of content

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Table of content
1 Functions in Detail: Bill Correction

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1 Functions in Detail: Bill Correction

Features
Enter and display the print document
You can call up the bill correction function from the Customer Interaction Center (CIC), or in the full screen version using the transaction code EABICO . Enter
the print document number in the initial screen of the transaction and select execute. To start the bill correction application from the CIC, select a print document
in the navigation tree. Choose the document and use the right mouse button to open the context menu. Choose bill correction . To display the print document in
PDF format, switch to the tab page Orig. Bill .
If an optical archive is available, the system reads the print document from the archive.
If an optical archive is not available, the system simulates billing, converts and displays simulation result as a PDF file
You can override the application form stored in the print document for bill printout simulation. You can do this in table TE441 ( Override Bill Form ). For more
information, see the section on Customizing Settings: Bill Correction ).
Bill Correction Tab Page
The bill correction tab page contains the following:
A reversal list
A list of relevant meter reading results
An area for creating a customer contact
On this tab page, you execute the necessary actions for correcting the bill (this means reversing and branching to the change meter reading results transaction).
Messages that have been written to the application log are displayed here. You can hide or display the list of meter reading results using the
reading date hide or display button. You can manually hide or display the application log using the

( ) meter

( ) hide or display log button.

Reversal list
Once you have selected a print document and chosen the bill correction function, the system generates a reversal list. If the print document that you have
selected is not the most recent document, and, as result, its reversal requires the reversal of other (more recent) documents, these are also displayed.
The reversal list contains the print documents and the billing documents. Documents that belong together are displayed in the same color. A traffic light in the
document reversible field indicates whether a document can be reversed or not. When the reversal list is generated for the first time, some documents may not
be reversible (for example, the print document was selected and the accompanying billing document is reversed for adjustment). These are displayed in the
reversal list for the sake of clarity; however, the traffic light in document reversible field is red. You can also see from the information in the Status field that these
documents were reversed before the function was called.
The Dunning field displays whether items from a selected print document have already been dunned. The quick info for traffic light provides information on the
dunning level. Using

( ) you branch to the dunning history of the appropriate business partner. There you can, for example, reverse the dunning.

The Interest Calculation field displays whether interest has already been calculated for items from a selected print document. The quick info for traffic light
provides information on the interest calculation period. Using
( ) you branch to a dialog field with the interest calculation details. You can cancel the interest
calculation documents there. Note that this cancels all displayed interest calculation documents.
The event Select Additional Documents for Bill Reversal (ISU_SAMPLE_R502) generates the reversal list. In this event, you can select other documents that
you want included in the reversal list. The function module Select Additional Documents for Bill Reversal (ISU_BC_EXAMPLE_R502) contains an example of
how you can define this event. In this function module, the system checks whether the devices installed in the installations that have so far been selected are also
installed for billing purposes in other installations. If they are, the corresponding documents are also selected since they may have to be reversed if meter reading
results are changed. The reversal reason is used for the interface of event R502. As result, you can select additional documents for reversal based on the reversal
reason. When you first call up the function, the system uses the default reversal reason (see the section on Customizing Settings ). If you change the reversal
reason, event R502 is called again and the reversal list is adjusted accordingly. Documents that were additionally selected by event R502 are flagged in the field
Dependent . If no dependent documents exist, the field is not displayed.
You can select the documents to be reversed in the reversal list. Use the fields FR (full reversal) or AS (adjustment reversal) for this. If you set the flag
Reversal , the Adjustment Reversal function is automatically deactivated. When you select a document for reversal, the more recent documents (which also
have to be reversed) are automatically selected as well.
The selected documents are reversed using
Status are updated.

( ) Reverse . Once the documents have been successfully reversed, the fields Doc. Reversible and

Change Meter Reading Results List

This list contains the meter reading results for documents displayed in the reversal list. In addition to this, the previous meter reading result (for each register) is
also displayed in the list. The list also contains unbilled meter reading results. You can select the meter reading results to be changed using the field Change
Meter Reading Data . Selecting the icon
( ) Change Meter Reading Results takes you to the full screen of the transaction Correct Meter Reading Results .
Once the changes have been made to the meter reading results, the list of meter reading results is updated.
Simulation and rebilling
After you have corrected meter reading results or changed any other incorrect data (rate data, master data and so on), you can check the results using a billing
simulation. Execute simulation using
( ) Simulate Billing . All billing orders that were generated by the reversal are simulated and the simulation documents
are invoiced. This function is not available when you leave and re-enter the bill correction transaction. Real billing documents that have not yet been invoiced and
that also exist in the system for the contract account are also included in invoicing simulation. You can view the simulation results on the tab page New Bill . Bill
printout is simulated and displayed in PDF format. You can override the application form stored in the print document using the table TE441 (see the section on
Customizing settings ).
Select
( ) Bill if you want rebilling to take place immediately. Billing orders generated during reversal are rebilled, and the corresponding contract accounts
are invoiced. This function is not available when you leave and re-enter the bill correction transaction. You can access the function restore original invoicing units
after a bill reversal using Customizing (see the Invoicing unit under Restore Original Invoicing Units After a Bill Reversal ). You can also individually influence the
structure of the invoicing units using event R403, Invoicing Grouping, (see documentation on the function module ISU_SAMPLE_R403). During rebilling, a bill
printout is simulated and the print document is displayed as a PDF. Rebilling also updates the reversal list. The rebilled documents are displayed, and the
reversed documents are deleted from the list.
Bill printout
You can print the newly created bill directly, by using the
( ) Print icon. Only bills that have the status rebilled can be printed. If the printout is successful,
the status is updated in the reversal list. Using the settings in Customizing, you can specify whether the reversal document is to be printed or not.

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