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FINAL TERM PAPER

HUMAN RESORCE MANAGEMENT


BCS, MCS EVENING
TIME ALLOWED 1 hr 30 min
Total Marks 40
Question No. 01 MULTIPLE CHOICE QUESTIONS

(20 Marks)

1.
When considering the criteria which should be used to assess employee
performance, a manager should take into account:
A.
how the company has performed over the last year
B.
the number of times the employee has not attended staff parties
C.
the volume and quality of work done by the employee
D.
how frequently the employee has requested to take holidays
2.
The three types of staff appraisal process are included in which of the
following:
A.
inward and outward looking/management of objectives/task centred method
B.
review and comparison/management by objectives/task centred method
C.
results oriented method/forward and backward review/ management by exception
D.
people oriented method/results oriented method/management by objectives
3.
Effective appraisal is grounded in the belief that:
A.
a review of the past and a plan for the future is good management.
B.
identification and agreement of both strengths and weaknesses is key to personal
advancement
C.
an open and two-way review of performance is valuable to both the appraisee and
appraiser
D.
feedback on past performance influences future performance
4.
Conducting an appraisal in a public place, such as staff canteen, may render
it ineffective because of:
A.
lack of objective judgement
B.
problems of confidentiality
C.
there is no time to fill in appropriate paperwork
D.
it will be effective as other members of staff could overhear the conversation and
contribute their views
5. Which of the following is not a use of performance appraisal?
A Job evaluation
B Reward review
C Identification of training needs
D Succession planning
6 A manager is assessing the performance of her team members. In accordance
with the appraisal system of the organisation, she has been given a list of
characteristics and performance elements, with notes on how to interpret and
apply the terms: integrity, punctuality and so on. She is required to comment on
how each appraisee measures up in terms of each factor.
Which appraisal technique is this organisation using?
A Overall assessment

B Grading
C Behavioural incident
D Guided assessment
7 All of the following, except one, are sound principles for devising performance
measures. Which is the exception?
A They should be related to actual key tasks of the job
B They should be easily achievable
C They should be within the control of the individual
D They should be observable or measurable
8 In an appraisal interview, the manager tells the subordinate how he has been
assessed good and bad and then gives him a chance to put questions, suggest
improvement targets, explain shortcomings and identify problems.
what is the name given to this approach to appraisal interviewing?
A Tell and sell
B Tell and listen
C Problem solving
9 Which of the following is likely to be the most objective approach to appraisal?
A Self appraisal
B Peer appraisal
C Upward appraisal
D 360-degree feedback
10 Which of the following are meaningful criteria for measuring the effectiveness
of an appraisal scheme?
(i) Serious intent
(ii) Fairness
(iii) Efficiency
(iv) Co-operation
(v) Results
A (ii), (iii) and (v) only
B (iii) and (v) only
C (i), (ii), (iii) and (iv) only
D (i), (ii), (iii), (iv) and (v)

Question No. 02 ATTEMPT ALL QUESTION EACH QUESTION CARRY EQUAL


MARKS
(20 Marks)
a) Differentiate between Performance Appraisal and Performance Management.
b) Write any three objectives of performance appraisal which are common in
organizational and individual point of view.
c) Elaborate the criteria of Beer et al (1984) of performance appraisal.
d) Write any four barriers in effective performance appraisal system
e) Write any five methods of evaluating the effectiveness of performance appraisal
system.