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MOVING AHEAD
ICT Enabled eServices
An Overview
Kerala Motor Vehicles Department & National Informatics Centre Kerala State
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1. Citizens may submit the online application (e-Application) for the desired services
through the MVD portal ( http://keralamvd.gov.in) to the RTO/SRTO office to which
the citizen want to submit the e-Application. Care should be taken to select the
correct RTO /SRTO to which the online application request is to be reached.
2. E-Application registration Number will be generated by the MVD system after
accepting the e-Application in the MVD central server and the E-Application ID will
be messaged to the applicant though SMS and E-Mail
3. After registering the e-Application, the MVD system will show the amount required to
be paid for the service. (Either FEE + SERVICE CHARGE + FINE (if required) or FEE +
SERVICE CHARGE +TAX + CESS)
4. Amount can be paid through the e-Payment facility provided in the MVD portal.
E-Payment confirmation details will be messaged to the applicant though SMS and
E-Mail
9. The online application will be processed through the digital work flow in the RTO /
SRTO office. For the new vehicle registration, newly allotted vehicle number will be
messaged to the applicant though SMS and E-Mail
10. From the dispatch, the DL /RC will be sent to the applicant through speed post.
Document dispatched status along with the speed post reference number will be
messaged to the applicant though SMS and E-Mail
11. By giving the Inward number or e-Application Number, the applicant can view the
application status through the department portal or through SMS request.
A Virtual tour to the e-Application submission and e-Pay for the New
Learners & Driving License (LL & DL) , Book Test Date for LL
E-Payment Guidelines
For Enquiries..