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Name of Course
Cross-Cultural Studiesl Management
2.
Course Code
BBDM2063
3.
4.
5.
Semester offered
Semester 5
6.
7.
L=Lecture
T=Tutorial
P=Practical
O=Others
Credit Value
3
8.
9.
Learning outcomes
28
21
67
Total SLT
120
10.
Transferable Skills
Skills and how they are developed and assessed, Project and practical experience and
Internship
Transferable Skills
Analytical and critical
thinking skills
Problem Solving Skills
Teamwork and cooperation
Effective written and oral
communication
11.
Assessment
Assessed through
coursework and
examination
Assessed through
coursework and
examination
Assessed through group
based coursework and
group presentation
Assessed through written
coursework, coursework
presentation and
examination
12.
Synopsis
The study of cross cultural relations and management enables students to apply intercultural
communication skills in a global workplace, to manage an organisations resources in a
diverse and dynamic global environment, and to examine the theoretical concepts and
practical contributions to the varied areas of cross-cultural management. It also enables
students the opportunities to research and reflect on the varied cultural dimensions of business
practices in cross cultural and diverse multinational organisations.
13.
Mode of Delivery
Lecture and tutorial.
14.
Assignment
15.
Examination (60%)
Mapping of the course to the Programme Aims
PA1, PA2,
16.
17.
1.5
Cross-Cultural Communication
The communication process.
Cultural noise in communication
process.
Cultural variables in
communication process.
Communication channels.
Managing cross-cultural
communication.
1.5
Cross-Cultural Negotiation
The understanding of negotiation
process and negotiation styles in
relation to national cultural
values.
Environmental context of
international negotiations.
Face-Negotiation Theory.
Managing conflict and
negotiation.
Ethics in international
negotiations.
1.5
1.5
1.5
1.5
1.5
1.5
1.5
1.5
10
11
18
12
1.5
13
1.5
14
1.5
Assessment
Coursework
Final Exam
Total
Total
Total SLT
Subject Credit
Main references supporting the course
28
21
2
2
4
4
10
15
25
67
120
3
1. Varner, I & Beamer L 2011, Intercultural communication in the global workplace, 5th edn,
McGraw Hill International, New York.
2. Phatak AV, Bhagat RS & Kashlak RJ 2009, International management: Managing in a
diverse and dynamic global environment, 2nd edn, McGraw Hill International, New York.
3. Thomas DC 2008, Cross-Cultural Management, Essential Concepts, 2nd edn,Sage.
Additional references supporting the course
1. Deresky, H 2010, International management, managing across borders and cultures, 7th edn,
Pearson Prentice Hall.
2. Luthans F & Doh J 2011, International management: Culture, strategy & behaviour, 8th edn,
McGraw-Hill.
19.