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WCDMA RAN, Rel.

RU40,
Operating Documentation,
Issue 04 Documentation
Change Delivery 3 WCDMA
RAN, Rel. RU40, Operating
Documentation, Issue 05
Flexi Lite BTS Faults
DN09145932
Issue 01B
Approval Date 2014-02-28

FlexiLiteBTSFaults

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DN09145932

Issue:01B

FlexiLiteBTSFaults

Table of Contents
Thisdocumenthas111pages

Summaryofchanges..................................................................... 8

Issue:01B

OverviewofFlexiLiteBTSfaultsandalarms.............................. 12

FlexiLiteBTSalarmhandling...................................................... 13

BTSfaulttable..............................................................................14

4
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
4.11
4.12
4.13
4.14
4.15
4.16
4.17
4.18
4.19
4.20
4.21
4.22
4.23
4.24
4.25
4.26
4.27
4.28
4.29
4.30
4.31
4.32
4.33
4.34

FlexiLiteBTSfaults..................................................................... 17
#autonomousresetasrecoveryaction....................................... 17
$ProtocolTimingsourcelost[onunit$U][,interface$IF]............17
[Userdefined]...............................................................................18
2Mexternalreferencemissing..................................................... 19
Antennalinkisdown.................................................................... 20
AutomaticBTSOperatorCertificateretrievalunsuccessful......... 20
Auto-negotiationmismatch,onunit$U,Ethernetinterface$IF....21
Basebandbusconfigurationof<x>wasrejected........................ 22
BasebandBusfailure................................................................... 22
BFD$sessiondown,egress,$sourceIPto$destinationIP.......... 23
BFD$sessiondown,ingress,$sourceIPto$destinationIP..........24
BFDgroup$bfdGrpIddown......................................................... 24
Bootconfigurationinconsistencydetected...................................25
BTSblocked.................................................................................26
BTSconfigerror(NotenoughHWforLCR).................................26
BTSconfigurationnotsupported..................................................27
BTSfileerror................................................................................ 27
BTSfileerror................................................................................ 29
BTSinternalSWmanagementproblem.......................................29
BTSisuncommissioned...............................................................30
BTSMasterClocktuningfailure...................................................31
BTSreferenceclockmissing........................................................32
BTSresetneededtoactivatealicence........................................34
BTSresetrequired....................................................................... 35
BTSRNC/FlexiDirectinterfacesignallinglinkfailure.................. 35
BTSRNC/FlexiDirectinterfacesignallinglinkfailure.................. 36
BTSRNC/FlexiDirectRNCinterfacesignallinglinkfailure..........37
BTSSWdownloadoractivationfailed......................................... 37
BTStimenotcorrected................................................................ 38
CCMfaultlevel$prio$pcause$c.............................................. 39
CellblockrejectedbyRNC/FlexiDirectRNC.............................. 40
Cellblocked..................................................................................40
Cellpowermonitoring.................................................................. 41
Commissioningerror:<x>............................................................ 42

DN09145932

FlexiLiteBTSFaults

4.35
4.36
4.37
4.38
4.39
4.40
4.41
4.42
4.43
4.44
4.45
4.46
4.47
4.48
4.49
4.50
4.51
4.52
4.53
4.54
4.55
4.56
4.57
4.58
4.59
4.60
4.61
4.62
4.63
4.64
4.65
4.66
4.67
4.68
4.69
4.70
4.71
4.72
4.73
4.74
4.75
4.76
4.77
4.78
4.79

Communicationfailure................................................................. 43
CommunicationfailurewithRNC................................................. 43
Configurationerror:<x>............................................................... 44
ConnectiontoToPmastermissing...............................................45
Coolingfanbroken....................................................................... 46
Coolingfanspeeddecreased...................................................... 46
CRLupdatefailuredueto$cause................................................47
DeadPeerDetected.....................................................................48
DifferencebetweenBTSmasterclockandreferencefrequency. 49
DSCP$Dsignalledbutnotconfigured.........................................51
DSPmodechangefailed............................................................. 51
Errorinfileserverduringfiledownloadtype<fileTypeNumber>..52
ETHAISfaultinterface$IFlevel$lmac$x..................................53
Extendedloggingintoramdiskisactive....................................... 54
Failureinlicenseactivation.......................................................... 54
Fanfailure.................................................................................... 55
Fanvendornotdetected.............................................................. 56
FatalOSEerror............................................................................ 56
Feature<featCode>expireson<expDate>,<featName>........... 57
FilecorruptedinSWdownload.................................................... 58
FirmwareSWmismatch............................................................... 58
FivefailedloginstoFTMduetowrongusernameorpassword..59
Flashoperationfailure..................................................................60
FSPoverheating.......................................................................... 60
FTMbootedat$datedueto$RCause.........................................61
GPSReceiveralarm:EEPROMinvalid........................................62
GPSReceiveralarm:nostoredposition...................................... 62
GPSReceiveralarm:nottrackingsatellites.................................63
GPSReceiveralarm:positionquestionable.................................64
GPSReceiveralarm:surveyinprogress..................................... 65
GPSreceiveralarm:controlinterfacenotavailable..................... 66
Incoherencyincellconfiguration..................................................66
Incoherencyincellconfiguration..................................................67
Internaldelaymeasurementfailure..............................................68
Invalidconfigurationfile................................................................68
InvalidfrequencychannelfortheBTSHW.................................. 69
Licencemissing<licenceCode>,<licenceName>........................70
Licencemissing<licenceCode>,<licenceName>........................70
Licensemissing<licenseCode>,<licenseName>........................71
LinkOAMcriticallinkevent$Eonunit$U,interface$F.............. 72
LinkOAMlinklostonunit$U,interface$F.................................. 73
LinkOAMloopbackinsertedonunit$U,interface$Fby$Ppeer...
73
LOSonunit$U,[Ethernet]interface$IF...................................... 74
Lownoiseamplifierfailure............................................................75
Masterunithaslostconnectiontotheslaveunit......................... 75

DN09145932

Issue:01B

FlexiLiteBTSFaults

4.80
4.81
4.82
4.83
4.84
4.85
4.86
4.87
4.88
4.89
4.90
4.91
4.92
4.93
4.94
4.95
4.96
4.97
4.98
4.99
4.100
4.101
4.102
4.103
4.104
4.105
4.106
4.107
4.108
4.109
4.110
4.111
4.112
4.113
4.114
4.115
4.116
4.117
4.118
4.119
4.120
4.121
4.122
4.123
4.124
4.125

Issue:01B

MissingNBAPcellparameters,defaultsareused....................... 76
Missingornon-compliantSFPmoduleonunit$U,interface$I... 77
Nobasebandcapacityforcommonchannels............................. 77
NoconnectiontoBTStransportsubmodule................................ 78
Noconnectiontounit................................................................... 79
Notabletosynchronizebasebandbuswith<x>..........................79
NotenoughresourcesforcommissionedHSUPA........................80
NTPserverisnotaccessible........................................................81
Ovenoscillatorclockmissing....................................................... 81
Ovenoscillatorheatingfailure......................................................82
PICpoolconfigurationfailure....................................................... 82
POSTtestfailed........................................................................... 83
Powercannotbeappliedtopowereddeviceonunit$U,IF$IF...84
PPSreferencemissing.................................................................84
Radioresourcesswitchedoff....................................................... 85
Resourceblocknotavailable....................................................... 86
Resourceblockoccupiedbyhighpriorityservices...................... 87
RFModulecriticalfilenotfound...................................................87
RFModulefailure.........................................................................88
RFModulefilenotfound.............................................................. 89
RFsensortemperaturetoohighinFlexiLite............................... 89
RXoutoforder.............................................................................90
Rxsignallevelfailure................................................................... 91
Safetypowerlimitexceeded........................................................ 92
SRAMoperationfailure............................................................... 92
SRIOchainconfigurationwasrejected........................................ 93
SWfallback.................................................................................. 93
SyncEQualityLevelDegradedonunit$UID,interface$IF......... 94
SyncESSMTimedOutonunit$UID,interface$IF..................... 95
Synchronizationlost..................................................................... 95
SystemModulefailure..................................................................96
TargetIdverificationfailure........................................................... 97
Telecomcellenablingordisablingfailed......................................98
Temperaturealarm....................................................................... 99
TenconsecutiveNacksreceivedfromaDSPatDCHsetup......100
ToPmasterservice$IPunusable...............................................100
Transmissionclockmissing........................................................101
Transmissionparametersmissing..............................................102
Transmissionqualitydeteriorated.............................................. 102
TWAMPsessiondownforreason:$r.........................................103
TXfailureinMIMO..................................................................... 104
TXoutoforder........................................................................... 104
Unitinitializationfailure.............................................................. 105
UnitnotsupportedbycurrentBTSSWversion......................... 106
UnitSWdownloadfailed............................................................ 106
Unitsynchronizationfailed......................................................... 107

DN09145932

FlexiLiteBTSFaults

4.126
4.127
4.128
4.129
4.130
4.131

Unittemperatureishigh............................................................. 108
UnknownHWresource.............................................................. 108
Unknownproductcode.............................................................. 109
Validationofsignedfilefailed..................................................... 109
VSWRmajoralarm.....................................................................110
VSWRminoralarm..................................................................... 111

DN09145932

Issue:01B

FlexiLiteBTSFaults

List of Tables
Table1

Issue:01B

Descriptionofthefieldsinthefaulttable............................................14

DN09145932

Summaryofchanges

FlexiLiteBTSFaults

Summary of changes
Changesbetweendocumentissuesarecumulative.Therefore,thelatestdocument
issuecontainsallchangesmadetopreviousissues.

Changes between issues 01A (2013-11-22, RU40) and 01B (2014-0224, RU40)
Thefollowingfaultshavebeenadded:

CCMfaultlevel$prio$pcause$c
DeadPeerDetected
ETHAISfaultinterface$IFlevel$lmac$x
Extendedloggingintoramdiskisactive
Highloadlogging
LinkOAMcriticallinkevent$Eonunit$U,interface$F
LinkOAMlinklostonunit$U,interface$F
LinkOAMloopbackinsertedonunit$U,interface$Fby$Ppeer
Powercannotbeappliedtopowereddeviceonunit$U,IF$IF
RFBBenergytoohigh
RFModulecriticalfilenotfound
RFModulefilenotfound
RFtestloopfaulty
Rxsignallevelfailure
SWfallback
ToPmasterservice$IPunusable
Transmissionclockmissing
Transmissionqualitydeteriorated
TWAMPsessiondownforreason:$r
Unitreset
VSWRthresholdtuningongoing

Thefollowingfaultshavebeenmodified:

#autonomousresetasrecoveryaction
2Mexternalreferencemissing
[Userdefined]
Antennalinkisdown
Auto-negotiationmismatch,onunit$U,Ethernetinterface$IF
AutomaticBTSOperatorCertificateretrievalunsuccessful
BFD$sessiondown,egress,$sourceIPto$destinationIP
BFD$sessiondown,ingress,$sourceIPto$destinationIP
BFDgroup$bfdGrpIddown
Bootconfigurationinconsistencydetected
BTSblocked
BTSconfigerror(NotenoughHWforLCR)
BTSconfigurationnotsupported
BTSfileerror

DN09145932

Issue:01B

FlexiLiteBTSFaults

Summaryofchanges

Issue:01B

BTSisinthetestdedicatedstate
BTSisuncommissioned
BTSMasterClocktuningfailure
BTSreferenceclockmissing
BTSresetrequired
BTSSWdownloadoractivationfailed
BTStimenotcorrected
CellblockrejectedbyRNC/FlexiDirectRNC
Cellblocked
Cellpowermonitoring
CommunicationfailurewithRNC
ConnectiontoToPmastermissing
Coolingfanbroken
Coolingfanspeeddecreased
CRLupdatefailuredueto$cause
DifferencebetweenBTSmasterclockandreferencefrequency
DSCP$Dsignalledbutnotconfigured
Failureinlicenseactivation
Fanvendornotdetected
FatalOSEerror
FCMSystemclockmissing
FDenabled
FilecorruptedinSWdownload
FirmwareSWmismatch
FirstNackreceivedfromaDSPatDCHsetup
FivefailedloginstoFTMduetowrongusernameorpassword
Flashoperationfailure
FSPoverheating
FTMbootedat$datedueto$RCause
GPSreceiveralarm:controlinterfacenotavailable
GPSReceiveralarm:EEPROMinvalid
GPSReceiveralarm:nostoredposition
GPSReceiveralarm:nottrackingsatellites
GPSReceiveralarm:positionquestionable
GPSReceiveralarm:surveyinprogress
Incoherencyincellconfiguration
Internaldelaymeasurementfailure
Invalidconfigurationfile
InvalidfrequencychannelfortheBTSHW
Licensemissing<licenseCode>,<licenseName>
LOSonunit$U,[Ethernet]interface$IF
Lownoiseamplifierfailure
MissingNBAPcellparameters,defaultsareused
Missingornon-compliantSFPmoduleonunit$U,interface$I
Nobasebandcapacityforcommonchannels
NoBCHData
NoconnectiontoBTStransportsubmodule

DN09145932

Summaryofchanges

FlexiLiteBTSFaults

Noconnectiontounit
Notabletosynchronizebasebandbuswith<x>
NotenoughresourcesforcommissionedHSUPA
Ovenoscillatorclockmissing
Ovenoscillatorheatingfailure
PPSreferencemissing
Radioresourcesswitchedoff
Resourceblocknotavailable
Resourceblockoccupiedbyhighpriorityservices
RFModulegainadjustingfailure
RXoutoforder
Safetypowerlimitexceeded
SRAMoperationfailure
SRIOchainconfigurationwasrejected
Synchronizationlost
Telecomcellenablingordisablingfailed
TenconsecutiveNacksreceivedfromaDSPatDCHsetup
$ProtocolTimingsourcelost[onunit$U][,interface$IF]
Transmissionparametersmissing
TXfailureinMIMO
TXoutoforder
Unithaslostconnectiontotemperaturesensor
Unitinitializationfailure
UnitSWdownloadfailed
Unitsynchronizationfailed
Unittemperatureishigh
UnknownHWresource
Unknownproductcode
Validationofsignedfilefailed
VSWRmajoralarm
VSWRminoralarm

Thefollowingfaultshavebeenremoved:

Cellpowerparameteroutofrange
TXoutputpowermeasurementfault
Telecomconfigurationfailure

Changes between issues 01 (2013-08-09, RU40) and 01A (2013-01122, RU40)


Thefollowingfaultshavebeenadded:

BTSfileerror
NTPserverisnotaccessible
SyncEQualityLevelDegradedonunit$UID,interface$IF
SyncESSMTimedOutonunit$UID,interface$IF

Thefollowingfaultshavebeenmodified:

10

DN09145932

Issue:01B

FlexiLiteBTSFaults

Summaryofchanges

CRLupdatefailureduetocause$C
FivefailedloginstoFTMduetowrongusernameorpassword
FTMbootedat$datedueto$RCause
Licencemissing<licenceCode>,<licenceName>

Thefollowingfaulthasbeenremoved:

Issue:01B

Routingmisconfigurationforapplication$a

DN09145932

11

OverviewofFlexiLiteBTSfaultsandalarms

FlexiLiteBTSFaults

1 Overview of Flexi Lite BTS faults and alarms


ThisdocumentdescribesthealarmsandalarmhandlingoftheFlexiLiteBaseStation.
Thebasestationsoftwareusesthesealarmsasabasisforinternaldiagnosisandfault
reportingthroughtheradionetworkcontroller(RNC)totheOperationsSupportSystem
(OSS)andBTSSiteManager.
Fortroubleshootinginstructions,seeTroubleshootingFlexiMultiradioBTSWCDMA.

12

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSalarmhandling

2 Flexi Lite BTS alarm handling


Basestation(BTS)alarmhandlingisbasedonunitormodulestateinformation.It
preventsthesendingofunnecessaryalarmsbycheckingandupdatingunitstates.Fault
messagescomeeitherfromhardwaredevicesorsoftwarecomponents.Thefaultsare
systemorhardwarespecific.TheFaultDiagnosisSystemcreatesuppernetworkalarms,
whicharebasedonananalysisofthefaults,andsendsthemtotheBTSSiteManager
andtheradionetworkcontroller(RNC).
InadditiontobeingroutedtotheRNC,thealarmsarebufferedand,forexample,active
BTSalarmscanbeseenfromtheRNC.NetActisusedforhandlingtheBTSalarms.
TheBTSisabletomaintainalarmhandlingafterithasbeencommissionedandisina
configuredstate.Duringthestart-up,theBTSwaitsforthereal-timeclockfromthe
NetworkTimeProtocol(NTP)server,andthefaultdiagnosisstartsafterthetimehas
beensetoratime-outhasbeendetected.IftheBTSisunabletosetthetimeusingthe
NTPserver,thedefaulttime(1.1.2004)willbeused.

Flexi Lite BTS transmission alarms


InFlexiLiteBTS,transmissionalarmsarereportedasBasestationtransmissionalarms
(7665)towardsOMSorNetAct.InFlexiLiteBTS,transmissionequipmentusesthebase
stationinterface.ItdoesnothaveitsowninterfaceasinthecaseofUltraSiteWCDMA
BTSandtheAXC.Therefore,retrievalofthealarminformationwillbemappedeitherin
theOMSorinNetActtodistinguishbetweenthealarmsbyusingthefaultID.

Instructions for solving problems


Whenstartingtosolveaproblem,firstrefertotheinstructionsgivenintheindividual
alarmdescriptions.
NotethattherecanbeseparateinstructionsforFlexiLiteBTS,forexampleinalarmBTS
RNCinterfacesignallinglinkfailure.
VerifytheconfigurationofaBTSbycheckingthecommissioning,cablingandcorrect
installationofthemodulesattheBTS.Makesuretheenvironmentdoesnotcausethe
fault.
Ifanactivealarmisa'Start'alarm,aunitblock/unblock(ifsupportedbytheunit)orasite
resetisrequiredtocancelit.Ifthesiteresetorunitblock/unblockdoesnothelp,replace
thefaultyunitormodule.Seethefields'Faultsource'and'Instructions'inthe
correspondingalarmdescription.

Blocking and unblocking


The'Cancel'alarmsarealwayssenttohosts(WCDMABTSSiteManagerandthe
RNC).Whentheunitorcellisinablockedstate,the'Start'alarmsareonlysentto
WCDMABTSSiteManager.
Whenaunitorcellisunblocked,alltheactivealarmsrelatedtotheunblockedunit,
module,orcellareautomaticallysenttothehosts.

Issue:01B

DN09145932

13

BTSfaulttable

FlexiLiteBTSFaults

3 BTS fault table


Table1

Descriptionofthefieldsinthefaulttable

Fault name:

Thenameofthefault.

Used in products:

Thenameoftheproductinquestion.

Detecting unit:

Theunitthatdetectsthefault.

Source:

Theequipmentsuspectedtobefaulty(sub-unitinparentheses).
Notethatsometimestheactualsourceofthefaultisdifferentthantheonethatdetects
thefault.

Meaning:

Adescriptionofthefaultsituation.

State:

Theoptionsare:
Event(TransientorDistur)

EventtypefaultscanbeseenintheRNCin'AlarmHistory'
Notificationtypefault
'Event'faultisnotcancelled,becauseitisneveractive
Norecoveryactions
EventtypefaultisshownintheBTSSiteManageras'Transient'andin
theRNCas'Distur'

Start

Afaultsituation
Thefaultisnotautomaticallycleared(withoutmanualoperationand
maintenancework),eventhoughtheproblemhasbeensolved,but
requiresatleastblocking/unblockingtheunitorsitereset.
Recoveryactionsdependonthereportedseverity

Start/Cancel

Unit status:

Unit status
attributes:

14

Faultscanbeinastartorcancelstate
Thefaultisautomaticallyclearedwhentheproblemhasbeensolved

Theoptionsare:
Out of order

Theunitdoesnotwork

Degraded

Themainfunctionsoftheunitwork,butnotall

Working

Allfunctionsareworking,butsometroublehasbeennotified

Info

Statuschangeinformation

Usedwhenthereismorethanoneunitstatuspossible.Incasemultiplestatusoptions
arepossible,unitstatusdependsonthefaultsource.

DN09145932

Issue:01B

FlexiLiteBTSFaults

Table1

BTSfaulttable

Descriptionofthefieldsinthefaulttable(Cont.)

Effect:

Adescriptionofhowthisfaultaffectstheoperationsofthisunit,andhowitaffectsthe
operationsofotherunits.Thefollowingquestionsareconsidered:
Doesthestatusoftheunitoritssub-unitshaveanyeffectontheinterpretationofthe
fault?
Doesthefaulthaveaneffectonotheractivefaults?

Reported alarms:

7650BASESTATIONFAULTY

Start,disablesallcells
Cancel,causesasitereset
Nonew7651,7653or7654alarmsarereportedwhen7650isactive

7651BASESTATIONOPERATIONDEGRADED

Thereisnolimittohowmany7651alarmscanbeactiveatthesametime

7652BASESTATIONNOTIFICATION

Thereisnolimittohowmany7652alarmscanbeactiveatthesametime

7653CELLFAULTY

Start,theaffectedcellstateissetdisabled
Cancel,theaffectedcellstateissetenabled

7654CELLOPERATIONDEGRADED

Thereisnolimittohowmany7654alarmscanbeactiveatthesametime

7655CELLNOTIFICATION

Thereisnolimittohowmany7655alarmscanbeactiveatthesametime

7660BASESTATIONLICENCEEXPIRED

LicencealarmsdonothavedependenciestootherBTSalarms.

7661BASESTATIONLICENCENOTIFICATION

LicencealarmsdonothavedependenciestootherBTSalarms.

7665BASESTATIONTRANSMISSIONALARM

LED display:

Incaseoffaultytransmissionequipmentortransmissionsoftware,this
alarmisreportedtowardstheOMSorNetAct.
TransmissionalarmsdonothavedependenciestootherBTSalarms.

ThecolouroftheLEDrepresentingthefaultleveloftheunit.Theoptionsare:
Stable red

Majoralarm

Blinking red

Minoralarm

Stable yellow
Unitinstandbystateorunitblocking
Blinking yellow

Issue:01B

DN09145932

15

BTSfaulttable

Table1

FlexiLiteBTSFaults

Descriptionofthefieldsinthefaulttable(Cont.)
Unitinself-heatingstateorsoftwaredownloading
Stable green

Unitonandworking

Alternating red and green


MHAfaulty

Instructions:

16

Describestheactionsrequiredtoclearthefault.

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4 Flexi Lite BTS faults


4.1 # autonomous reset as recovery action
FaultIDandname

52: EFaultId_UnitAutonomousResetAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The BTS tries to correct a fault situation by performing a


recovery reset to a unit, the site, or the BTS.

State

Transient

Unitstatus

Working

Unitstatusattributes
Effect

The BTS is operational.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Check the alarm history and other active alarms of the unit.
Note! This alarm does not require any (special) actions.

Relatedfaults

4.2 $Protocol Timing source lost [on unit $U] [,


interface $IF]
FaultIDandname

61059: FTM_TIMING_SOURCE_LOS

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

STPG

Meaning

One of the synchronisation sources in the configured priority


list is unavailable.
This can be the primary or the secondary clock source.
In the alarm:
Protocol can be PDH, SDH, Timing over Packet (ToP) and
Synchronuous ethernet.
Unit Number is optional:

Issue:01B

DN09145932

17

FlexiLiteBTSfaults

FlexiLiteBTSFaults

-For PDH, SDH and Synchronous Ethernet, Unit number is 0 or 1.


-It is not present for Timing Over Packet(TOP).
The interface value is optional:
- For PDH the value range depends on the hardware unit type:
1..16
- For Synchonuous Ethernet the value range = 1..3
- For SDH the value is 1
- It is not present for Timing over Packet.
State

Start / Cancel

Unitstatus

Minor

Unitstatusattributes
Effect

Possible impact: WBTS may have to use a synchronisation interface


that has a lower clock quality.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable Green

Instructions

Use BTS Site Manager to check which interfaces have been


configured as synchronization sources.
For the PDH interfaces, do as follows:
1. Check that the cables are connected to the correct connectors.
2. Check whether the interface at the far end is switched on.
3. Check whether there are active alarms at the far end. If there
are, follow the instructions on handling those alarms.
4. To verify that the hardware of the interface unit works
correctly, connect a loop cable and check whether the alarm
disappears.

Relatedfaults

4.3 [User defined]


FaultIDandname

1400:
1401:
1402:
1403:
1404:
1405:
1406:
1407:

EFaultId_ExtAl0
EFaultId_ExtAl1
EFaultId_ExtAl2
EFaultId_ExtAl3
EFaultId_ExtAl4
EFaultId_ExtAl5
EFaultId_ExtAl6
EFaultId_ExtAl7

Usedinproducts
Detectingunit

SCR

Source

SCR

18

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

High or low voltage on the external alarm line.

Meaning

The user specifies the fault text during commissioning.


State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
For example, with the intelligent shutdown, the WPA/WMP and the
local cell resources are blocked to minimize the power
consumption. Therefore, the battery backup can keep the AXU unit
up and running longer than the other BTS units.

Effect

Reportedalarms
LEDdisplay

N/A

Instructions

[User defined]

Relatedfaults

4.4 2M external reference missing


FaultIDandname

1899: EFaultId_2MExtRefMissAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The reference clock monitoring has detected a loss of 2.048 MHz


signal received from an external reference source, connected to
the Sync In interface of the System Module.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working:
- some other reference clock is available
Degraded:
- any reference clock source is not available

Effect

If other references are available, the synchronization reference


source changes to another source. Tuning then follows this new
reference.
If other references are not available, the BTS master clock
(OCXO) tuning is halted and the BTS synchronization drops to
holdover mode.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED


7652 BASE STATION NOTIFICATION

LEDdisplay

Blinking red

Issue:01B

DN09145932

19

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Note! Perform the steps below in the listed order until the alarm
disappears.

Instructions

1. Check the cabling (connected to Sync In interface).


2. Check that the 2.048MHz reference source is working normally
and the 2.048 MHz signal is available.
3. Replace the alarming module.[FlexiLiteBTS: Replace the Flexi
Lite BTS.]
Relatedfaults

4.5 Antenna link is down


FaultIDandname

476: EFaultId_Rp3BusError

Usedinproducts
Detectingunit

FSP

Source

DSP

Meaning

Antenna (RP3) link is down: transmitter or receiver drops out of


synchronization.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The BTS is not operational or the capacity is degraded.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red (7650)

Instructions

Note! Perform the steps below in the listed order until the fault
disappears:
FlexiLiteBTS:
1. Reset the BTS.
2. Replace the Flexi Lite BTS.

Relatedfaults

4.6 Automatic BTS Operator Certificate retrieval


unsuccessful
FaultIDandname

20

61510: NO_CERTIFICATE

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Usedinproducts
Detectingunit

FQGA

Source

CERTH

Meaning

A requested certificate could not be retrieved from the


certificate repository server (RA) or certificate authority (CA).
A requested certificate could not be renewed from the certificate
authority (CA).

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The requested service is not available.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

Provide the certificate.

Relatedfaults

4.7 Auto-negotiation mismatch, on unit $U, Ethernet


interface $IF
FaultIDandname

61607: AUTO NEGO MIS MATCH

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

ETHLK

Meaning

This alarm indicates that there is a mismatch between BTS


configuration and auto-negotiation result.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

If the alarm is active, then potentially there is a


synchronization loop

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Issue:01B

DN09145932

21

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Try with local management or site support equipment.

Instructions
Relatedfaults

4.8 Baseband bus configuration of <x> was rejected


FaultIDandname

1811: EFaultId_BbBus_ConfFailedAl

Usedinproducts

FlexiLiteBTS

Detectingunit

FSP,SCR

Source

FSP, SCR

Meaning

The baseband bus related configuration of <x> was rejected by the


HW, SW, DSP, or LTX.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

Depending on <x>, some processing resources, some cells, or the


whole BTS are out of order.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED
7653 CELL FAULTY

LEDdisplay

Stable red

Instructions

Note! Perform the steps below in the listed order until the fault
disappears:
1. Restart the BTS
2. Replace the FlexiLiteBTS unit

Relatedfaults

4.9 Baseband Bus failure


FaultIDandname

3020: EFaultId_BaseBandBusFailure

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

The BTS has detected an abnormal operation or a failure in the


BTS internal baseband bus. The failure cannot be pointed to a
specific unit/module but there are several possible fault
sources.

22

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the fault situation might


have no impact on the operation (BASE STATION or CELL
NOTIFICATION), the BTS capacity might have decreased (BASE
STATION or CELL OPERATION DEGRADED, or CELL FAULTY), or the BTS
might not be operational at all (BASE STATION FAULTY).

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED
7653 CELL FAULTY

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.


1. Check other active BTS faults and act accordingly.
2. Reset the BTS by blocking/unblocking it.
3. Replace the Flexi Lite BTS.

Relatedfaults

Baseband bus configuration of <x> was rejected


1811: EFaultId_BbBus_ConfFailedAl
Not able to synchronize baseband bus with <x>
1815: EFaultId_BbBus_SyncFailedAl
SRIO chain configuration was rejected
4015: EFaultId_Srio_ConfFailedAl

4.10 BFD $session down, egress, $sourceIP to


$destinationIP
FaultIDandname

61606: BFD down egress

Usedinproducts
Detectingunit

FQGA

Source

BFD

Meaning

The alarm is raised if the alarm is enabled, the BFD state is not
AdminDown, the BFD packet from the far end contains the
diagnostic code = 'Control Detection Time Expired', AND no
ingress alarm is present.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

Issue:01B

The communication link between the BTS and the RNC is defective.
No communication
possible.

DN09145932

23

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

Check the BFD configuration at the local end.

Relatedfaults

4.11 BFD $session down, ingress, $sourceIP to


$destinationIP
FaultIDandname

61605: BFD DOWN Ingress

Usedinproducts
Detectingunit

FQGA

Source

BFD

Meaning

The alarm is raised if the alarm is enabled, the BFD state is not
AdminDown, and no BFD packet is received at the local end during
the detection time.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The communication link between the BTS and its peer is defective.
No communication possible.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

1. Check the network between both BFD peers for physical link
failures or misconfigurations.
2. Check if the BFD functionality in the peer is switched on and
that the configurations of the BFD peers match.

Relatedfaults

4.12 BFD group $bfdGrpId down


FaultIDandname

61022: BFD DOWN

Usedinproducts
Detectingunit

24

FQGA

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Source

BFDGRP

Meaning

The alarm is raised if the BFD service is not available anymore


on the BTS for all BFD sessions belonging to that BFD group.

State

Start / Cancel

Unitstatus

Critical

Unitstatusattributes
Effect

The communication link between the BTS and one or more peers is
defective. No communication is possible towards these peers.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

1) Check if the far end has BFD switched on.


2)Check cabling and network connections to the far end.

Relatedfaults

BFD Session
61605: BFD
BFD Session
61606: BFD

down
DOWN
down
DOWN

in ingress direction
Ingress
in egress direction
Egress

4.13 Boot configuration inconsistency detected


FaultIDandname

4102: EFaultId_BootConfigurationInconsistencyAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

During SW update it has been detected that configurations of


active and passive SW in HW unit are the same. Active and passive
SW configurations are compared:
- before SW download,
- during SW activation, before active and passive SW switch,
- during start-up.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Newly downloaded SW will overwrite active SW. Therefore, the SW


download and activation are not allowed. Currently, the active SW
is still running.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

stable red (7650) , blinking red (7651)

Issue:01B

DN09145932

25

FlexiLiteBTSfaults

Instructions

FlexiLiteBTSFaults

Replace the faulty unit.

Relatedfaults

4.14 BTS blocked


FaultIDandname

50: EFaultId_BTSBlockedAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The BTS is blocked with BTS Site Manager. The meaning of the
fault is to avoid alarms that may be raised during a BTS
maintenance task.

State

Start

Unitstatus

Working

Unitstatusattributes
The BTS does not send alarms to the network management system
(NMS) when the BTS is blocked. Alarm cancellations are sent to
the NMS.

Effect

All cells are disabled.


Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable green

Instructions

To cancel the alarm, unblock the BTS. Unblocking of the BTS


causes a site reset.

Relatedfaults

4.15 BTS config error (Not enough HW for LCR)


FaultIDandname

1868: EFaultId_NotEnoughHwForLcrAl

Usedinproducts
Detectingunit

SCR

Source

LCR

Meaning

Not enough resources available to serve all commissioned cells.

State

Start / Cancel

26

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Out of order

Unitstatus
Unitstatusattributes
Effect

The BTS capacity drops.

Reportedalarms

7653 CELL FAULTY

LEDdisplay

N/A

Instructions

Recommission the BTS with fewer cells.

Relatedfaults

4.16 BTS configuration not supported


FaultIDandname

4097: EFaultId_BtsConfNotSupportedAl

Usedinproducts
Detectingunit

SCR

Source

FSP

Meaning

FSP does not support requested BTS configuration.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

BTS is faulty.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red (7650), Blinking red (7651)

Instructions

Note! Perform the steps below in the listed order until the fault
disappears.
1. Change BTS configuration.
2. Reset BTS.

Relatedfaults

4.17 BTS file error


FaultIDandname

Issue:01B

1802: EFaultId_FileRequestFlashAl
1803: EFaultId_FileParsingFailedAl
1866: EFaultId_RulesMissingAl

DN09145932

27

FlexiLiteBTSfaults

FlexiLiteBTSFaults

1867: EFaultId_RulesParsingAl
Usedinproducts

Supreme, Optima, Optima IBBU, Optima Compact RF Extension,


MetroSite, Triplemode, MetroSite 50, FlexiBTS

Detectingunit

UltraSite, MetroSite, MetroSite 50, Triple-mode: WAM; FlexiBTS:


FCM/FCT; UltraSite/EUBB: WSMF; FlexiLiteBTS: SCR

Source

UltraSite, MetroSite, MetroSite 50 and Triple-mode: WAM


FlexiBTS: FCM / FCT
FlexiLiteBTS: SCR
UltraSite/EUBB: WSMF

Meaning

UltraSite, MetroSite, MetroSite 50, Triple-mode, UltraSite/EUBB:


The BTS unit properties data is invalid or missing.
FlexiBTS: The BTS module properties data or optical interface
FPGA file is invalid or missing. The FSP MCU SW file is invalid
or missing.
FlexiLiteBTS: The BTS properties data or optical interface FPGA
file is invalid or missing.

State

Start

Unitstatus

Out of order;Working

Unitstatusattributes

Working when there were problems with files in SW package but BTS
is still operational.
Out of order when the problems prevent BTS from reaching
operational state.

Effect

Depending on the reported severity, the fault situation might


have no impact on the operation (BASE STATION NOTIFICATION), the
BTS capacity might have decreased (BASE STATION OPERATION
DEGRADED, CELL OPERATION DEGRADED, CELL FAULTY) or the BTS might
not be operational at all (BASE STATION FAULTY).

Reportedalarms

7650
7651
7652
7653
7654

LEDdisplay

Stable red (7650), Blinking red (7651), Stable green (7652)

Instructions

UltraSite, MetroSite, MetroSite 50, Triple-mode, UltraSite/EUBB:

BASE
BASE
BASE
CELL
CELL

STATION FAULTY
STATION OPERATION DEGRADED
STATION NOTIFICATION
FAULTY
OPERATION DEGRADED

1. Download two different SW packages so that the faulty file is


removed from the BTS.
2. Download the SW again.
3. If the fault still exists after 10 minutes, replace the
alarming unit.
FlexiBTS, FlexiLiteBTS:
1. Download two different SW packages so that the faulty file is
removed from the BTS.
2. Download the SW again.
3. Replace the System Module.

28

DN09145932

Issue:01B

FlexiLiteBTSFaults

Relatedfaults

FlexiLiteBTSfaults

BTS internal SW management problem


3090: EFaultId_BtsInternalSwManagementProblem

4.18 BTS file error


FaultIDandname

136: EFaultId_TcomConfFileAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

Telecom configuration file(s) are invalid, missing, or not


accessible.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

BTS is not operational.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

1. Download two different SW packages so that the faulty file is


removed from the BTS.
2. Download the SW again.
3. Replace the BTS.

Relatedfaults

BTS internal SW management problem


3090: EFaultId_BtsInternalSwManagementProblem

4.19 BTS internal SW management problem


FaultIDandname

3090: EFaultId_BtsInternalSwManagementProblem

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR, DSP (Nyquist, Turbo Nyquist)

Meaning

A software update to a unit/module or subassembly has failed, or


a corrupted SW file has been detected in the FLASH.

State

Start

Issue:01B

DN09145932

29

FlexiLiteBTSfaults

FlexiLiteBTSFaults

N/A

Unitstatus
Unitstatusattributes
Effect

Depending on the reported severity, the fault situation might


cause the BTS capacity to be decreased (BASE STATION or CELL
OPERATION DEGRADED, or CELL FAULTY) or the BTS might not be
operational at all (BASE STATION FAULTY).

Reportedalarms

7650
7651
7653
7654

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.

BASE
BASE
CELL
CELL

STATION FAULTY
STATION OPERATION DEGRADED
FAULTY
OPERATION DEGRADED

1. Reset the and/or DSP and/or CC&T, depending on the alarm


source.
2. Update and activate the SW to the BTS.
3. Check the SW files.
4. Replace the alarming Flexi Lite BTS.
Relatedfaults

BTS SW download or activation failed


29: EFaultId_FileCorruptionAl
30: EFaultId_SwUpdateAl
File corrupted in SW download
28: EFaultId_SwPackageAl
Flash operation failure
214: EFaultId_FlashWrAl
215: EFaultId_FlashRdAl
216: EFaultId_FlashEraseAl
217: EFaultId_FlashDrvAl
218: EFaultId_FlashDbChksumAl
BTS file error
1802: EFaultId_FileRequestFlashAl
1803: EFaultId_FileParsingFailedAl
1866: EFaultId_RulesMissingAl
1867: EFaultId_RulesParsingAl
Unit SW download failed
6: EFaultId_SwDownloadAl
BTS file error
136: EFaultId_TcomConfFileAl

4.20 BTS is uncommissioned


FaultIDandname

4030: EFaultId_NoCommDataAl

Usedinproducts
Detectingunit

SCR

Source

FSM

Meaning

Commissioning file download has not started from BTS Site Manager
nor from NetAct during autoconfiguration.

30

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

State

Start

Unitstatus

Working

Unitstatusattributes
Effect

BTS is ready to be commissioned, but has no commissioning file.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

N/A

Instructions

1. Make sure that autoconfiguration is enabled in NetAct.


2. Check the autoconnection/autoconfiguration information with
BTS Site Manager.
3. Load the correct commissioning file to the BTS.

Relatedfaults

4.21 BTS Master Clock tuning failure


FaultIDandname

1818: EFaultId_Ov_OscAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The OCXO adjustment area is reaching its limit value. The DAC
word value of the OCXO is lower than 205 or greater than 3891 (5%
of the total adjustment area). The range for the DAC word is 0 4095.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

The BTS can operate properly for months or even a year when being
in the 5% margin area, but eventually the DAC value reaches the
adjustment limit (0 or 4095) and the OCXO cannot follow the
synchronization reference signal beyond the limit. Assuming that
even in this phase the BTS reference signal has correct accuracy
(meaning the alarm indication is real), the BTS air interface
starts to drift from the correct value (after reaching the limit
0 or 4095) and after a while the 3GPP accuracy limits are not
met. Even in that phase the BTS might still be operational but
the system performance might drop, affecting, for example,
handovers.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Issue:01B

DN09145932

31

FlexiLiteBTSfaults

Instructions

FlexiLiteBTSFaults

Note! Perform the steps below in the listed order until the fault
disappears.
1. Check the other alarms of the BTS and FTM and act accordingly.
2. If there are no other synchronization related alarms active,
start the fast tuning with BTS Site Manager.
3. Reset the site. Run fast tuning again.
4. Check the reference signal accuracy by measuring it with a
frequency counter (note: requires a good timebase for the
counter). The reference signal can be found from the Sync Out
interface of the Flexi System Module, the required accuracy is
+/-0.015ppm. If the reference accuracy is correct, run fast
tuning.
5. If that does not help, replace the Flexi Lite BTS.

Relatedfaults

4.22 BTS reference clock missing


FaultIDandname

3080: EFaultId_BtsReferenceClockMissing

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM

Source

FSM

Meaning

This BTS fault indication is generated if the reference clock


monitoring function of the BTS does not receive the highest
configured synchronization reference signal or if all the
synchronization reference signals are missing. The BTS fault is
not generated if the highest configured synchronization source is
present, no matter what the lower level source statuses are.

Background information:
There is a fixed synchronization priority list in the FlexiBTS:
-Priority 1: PPS (Pulse Per Second) signal connected to the
Synchronization Input interface (Sync In) of the System Module.
Normally the PPS signal is generated by the GPS receiver.
-Priority 2: external 2.048MHz signal connected to the Sync In
interface.
-Priority 3: the reference signal coming from the integrated
transmission unit (FTM).
Normally, all the FlexiBTS sources are not in use at the same
time (it depends on the network planning and BTS configuration).
During the BTS start-up, the available sources are checked
against the reference source list in the BTS commissioning file
and deviations regarding the missing highest priority source
generate a fault. During runtime operation, the BTS fault
functionality runs autonomously - notices also added/vanished
sources which are missing from the commissioning file.
The source for the FTM (which is the priority 3 source for the
FlexiBTS) can be TDM interface signal (for example E1, T1...),
physical layer Synchronous Ethernet (SyncE) signal or application
layer Timing over Packet (ToP) in which the timing information to
BTS(s) is generated by a ToP master. The FTM reference source
priority selection is not fixed but user-selectable. Furthermore,

32

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

if a signal listed in the FTM references is not received, a BASE


STATION TRANSMISSION ALARM is reported.
State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

If the alarm severity is 7652 BASE STATION NOTIFICATION, the BTS


is using the lower level synchronization source as a reference
for tuning the BTS master clock (OCXO). This does not necessarily
have any effect on the BTS operation, it depends on the quality
of the used lower level source.
If the alarm severity is 7651 BASE STATION OPERATION DEGRADED,
the BTS has no valid synchronization sources as a reference for
tuning the OCXO and the OCXO is in holdover mode, using the last
calculated tuning control value. The fault situation does not
affect the BTS air interface stability, but if the fault
situation lasts for a long time, the accuracy starts to drift
slowly. However, it might take several weeks before the BTS/RAN
operations start to be affected because of the very small OCXO
aging factor.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED


7652 BASE STATION NOTIFICATION

LEDdisplay

N/A

Instructions

Depending on the installed and commissioned synchronization


source(s) listed in section "Meaning", see the commissioned
synchronization option below and perform the steps in the listed
order until the BTS fault indication disappears.
GPS receiver (PPS source):
1. If there is a GPS receiver commissioned at the BTS site, note
the following: If the GPS receiver is not locked to any
satellite, it turns off the PPS signal which is normally
delivered to the BTS (Sync In interface). The most common reason
is that the GPS receiver does not see any satellites because of
poor antenna installation (poor sky visibility). The only
permanent cure for this is to change the GPS antenna location.
One indication of a fairly poor sky visibility is that the BTS
fault is activated/canceled every now and then.
2. There might be a malfunction in the GPS receiver. Perform a
(remote) power reset for the GPS receiver.
3. There might be a malfunction in the BTS. Perform a BTS site
reset.
4. The GPS cable and/or connectors might be damaged. Check the
cable and the connectors.
5. There might be a HW fault in the GPS receiver. Check the
operation and change the HW, if needed.
External 2.048MHz signal:
1. If there is an external 2.048MHz signal source commissioned at
the BTS site, check the BTS faults of that device and act
accordingly. If this does not help, check the cables. Note that
since the device type is not known, detailed instructions cannot
be given. For further actions refer to the appropriate user
manual of the device.
2. There might be a malfunction in the BTS. Perform a BTS site
reset.
FTM reference (TDM, SyncE or ToP as source):
1. If there is an integrated transmission unit (FTM) commissioned

Issue:01B

DN09145932

33

FlexiLiteBTSfaults

FlexiLiteBTSFaults

at the BTS site, note the following: the FTM unit operates so
that if it is not locked to a synchronization source, it turns
off the clock reference signal which is normally delivered to the
BTS master clock. The synchronization source of the FTM (set by
the FTM synchronization priority setting) might be missing,
causing the FTM internal clock to drop to holdover mode. In this
case, the fault in the transmission network must be corrected
(FTM itself might be working fine).
2. Check the alarms of the FTM unit and act accordingly.
3. Check the synchronization settings of the FTM unit.
4. There might be a malfunction in the BTS. Perform a BTS site
reset.
5. There might be an equipment failure in the FTM unit. Check the
operation and replace the unit, if needed. Note: Normally the
reason is not an equipment failure, but there might be connection
failures in the transmission or packet network, causing the FTM
clock to drop to holdover mode. Especially the BTS fault
indication activity (frequent BTS fault indication
activations/cancels instead of a stable BTS fault indication
state) points to the transmission network instability, not to a
failure in the unit.
If the previous steps do not help, there might be an equipment
failure in the System Module. Check the operation and if
resetting the BTS site does not help, replace the System Module.
Relatedfaults

PPS reference missing


1898: EFaultId_PpsRefMissAl
2M external reference missing
1899: EFaultId_2MExtRefMissAl
Connection to ToP master missing
4058: EFaultId_TopRefClkMissingAl

4.23 BTS reset needed to activate a licence


FaultIDandname

1877: EFaultId_ResetNeededForLicenceAl

Usedinproducts

Supreme, Optima, Optima IBBU, Optima Compact RF Extension,


MetroSite, Triplemode, MetroSite 50, FlexiBTS

Detectingunit

UltraSite, MetroSite, MetroSite 50, Triple-mode: WAM; FlexiBTS:


FSM, UltraSite/EUBB: WSMF

Source

UltraSite, MetroSite, MetroSite 50, Triple-mode: WAM


FlexiBTS: FCM, FCT
UltraSite/EUBB: WSMF

Meaning

The license status has changed to valid and a BTS reset is needed
to take the license into use.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

34

The BTS cannot use the licensed feature until the BTS is reset.

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Reset the BTS.

Relatedfaults

4.24 BTS reset required


FaultIDandname

61010: FTM_BTS_RESET_REQUIRED

Usedinproducts
Detectingunit

FQGA

Source

EQHO-0

Meaning

A change to the BTS IP settings has been received from TRS


Manager. The user has to confirm the changes after the last BTS
IP settings have been given. The confirmation is needed so that
the BTS IP settings are taken in use through a BTS reset.

State

Transient

Unitstatus

Major

Unitstatusattributes
Effect

The BTS does not take the new BTS IP settings in use before the
change is confirmed.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

Confirm the changes when all the required BTS IP settings have
been made.

Relatedfaults

4.25 BTS RNC/Flexi Direct interface signalling link


failure
FaultIDandname

17: EFaultId_CnbapLinkAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Issue:01B

DN09145932

35

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Meaning

A common NBAP link failure. It can be caused by a transmission


network problem. The most common reason for this alarm is a
frequent transmission breaking.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

Signaling and calls made through the related cell(s) do not work.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Reset the BTS.


2. Check the transmission links to the RNC/Flexi Direct RNC.
3. Check the BTS and RNC/Flexi Direct RNC transmission settings.
4. Replace the FlexiLite.

Relatedfaults

4.26 BTS RNC/Flexi Direct interface signalling link


failure
FaultIDandname

18: EFaultId_DnbapLinkAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

A dedicated Node-B Application Protocol (NBAP) link failure. It


can be caused by the RNC.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

The RNC NBAP starts link re-establishment procedures and keeps on


trying until it either succeeds or the link is removed.
Signaling and calls made through the related cell(s) do not work.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

36

DN09145932

Issue:01B

FlexiLiteBTSFaults

Instructions

FlexiLiteBTSfaults

1. Reset the BTS.


2. Check the transmission links to the RNC.
3. Check the BTS and RNC transmission settings.
4. Replace the FlexiLite.

Relatedfaults

4.27 BTS RNC/Flexi Direct RNC interface signalling link


failure
FaultIDandname

19: EFaultId_Aal2LinkAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

An AAL2 signaling link failure. The most common reason for this
alarm is a frequently breaking transmission.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
The telecom SW does not operate (on the Telecom Master WAM), and
therefore the WAM is not operational.

Effect

Signalling and calls made through the related cell(s) do not


work.
The user data cannot be used in the related cell(s), but the WAM
can still work as a Telecom Master WAM.
Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Reset the BTS.


2. Check the transmission links to the RNC.
3. Check the BTS and RNC transmission settings.
4. Replace the FlexiLite.

Relatedfaults

4.28 BTS SW download or activation failed


FaultIDandname

Issue:01B

29: EFaultId_FileCorruptionAl

DN09145932

37

FlexiLiteBTSfaults

FlexiLiteBTSFaults

30: EFaultId_SwUpdateAl
Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The SW update to the BTS has failed. The error can be caused by a
unit reset during the SW update, a hardware problem in the unit
or cabinet, or a corrupted flash file system.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working - if incompatible software version has been detected on


the same unit and corresponding fault
23:EFaultId_IncompatibleSwVersionAl has been already reported.
Degraded - in any other case.

Effect

The SW update to this BTS might not be possible without special


actions. The BTS continues its operation with the old software.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED


7654 CELL OPERATION DEGRADED
7655 CELL NOTIFICATION

LEDdisplay

Blinking red

Instructions

1. Retry the SW update.


2. If other flash memory-related faults are active for the Flexi
Lite BTS at the same time, replace the Flexi Lite BTS.

Relatedfaults

4.29 BTS time not corrected


FaultIDandname

26: EFaultId_NtpTimeNotSetAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The SNTP time cannot be fetched from the transport system (FT)
within the time limit.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes

38

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Effect

No real time available. Alarms, logs, and all reports include an


incorrect time.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

1. Check the NTP setting.


2. Check the stratum parameter on the NTP server.

Relatedfaults

4.30 CCM fault level $ prio $p cause $c


FaultIDandname

61410: Ethernet OAM CCM fault

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

OAMMA,OAMMD,FTM

Meaning

The alarm is triggered whenever a service OAM error related to


the transmission
of Continuity Check Messages (CCM) persists on a given Ethernet
interface
as soon as one of the error condtions below occurs.
The following alarms are defined:
1) MDL_MISMATCH, priority 5 (highest priority): CCM is received
with MDL lower than the highest configured one in the BTS and not
matching any of the configured ones.
Ex: CCM fault level - prio 5 cause MDL_MISMATCH
2) MAID_MISMATCH priority 5: CCM is received with MDL which is
configured in the BTS, but with MAID not matching any MA
configured in the BTS on this MDL.
Ex:CCM fault level 5 prio 5 cause MAID_MISMATCH
3) MAID_MISMATCH priority 5:CCM is received with matching MDL and
MAID, but the VLAN membership of the received frame does not
match the VLAN configuration of the addressed MA.
Ex:CCM fault level 5 prio 5 cause MAID_MISMATCH
4) ERR_CCM, priority 4:CCM is received with known MDL and MAID,
but MEPID is not configured in the Remote MEP list of the MA.
Ex: CCM fault level 5 prio 4 cause REMOTEMEP_NOT_CONFIGURED
5) ERR_CCM, priority 4: CCM is received with known MDL, MAID and
MEPID,
but CCM interval coded in the received CCM does not match the
interval
configured in the BTS.
Ex: CCM fault level 5 prio 4 cause WRONG_CCM_INTERVAL
6)REMOTE_CCM, priority 3: CCM was not received for 3.5 intervals
from atleast one remote MEP in the MA.
Ex: CCM fault level 5 prio 3 cause REMOTE_CCM_DEFECT
7) RDI_CCM, priority 1 (lowest priority): RDI flag detected in
the CCM
frames from one remote peer.
Ex: CCM fault level 5 prio 1 cause REMOTE_DEFECT_INDICATION
The alarm shall display the following information:
- Alarm Name
- Alarm Priority
- Alarm cause: if difference sources produce the same alarm
- MD level at which the alarm was detected

State

Issue:01B

Active / Cleared

DN09145932

39

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Major

Unitstatus
Unitstatusattributes
Effect

The transport connection towards the remote peer may be


defective. Traffic may get lost.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

1) Check cabling.
2) Check CCM configuration at remote peer.

Relatedfaults

4.31 Cell block rejected by RNC/Flexi Direct RNC


FaultIDandname

96: EFaultId_InternalCellBlockedAl

Usedinproducts
Detectingunit

SCR

Source

LCR

Meaning

The cell has been disabled due to BTS internal reasons, for
example, if the RNC has rejected the normal cell blocking during
the Intelligent Shutdown.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The cell is disabled.

Reportedalarms

7653 CELL FAULTY

LEDdisplay

N/A

Instructions

1. Check other active alarms.


2. Check the mains power supply.

Relatedfaults

4.32 Cell blocked


FaultIDandname

40

49: EFaultId_CellBlockedAl

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Usedinproducts
Detectingunit

System Module

Source

LCR

Meaning

The user has blocked the cell with BTS Site Manager.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
The BTS does not send any alarms related to the blocked cell or
the units commissioned to the blocked cell to the network
management system (NMS). Alarm sending to BTS Site Manager is
always enabled. Alarm cancellations are always sent to the NMS.

Effect

Calls through the blocked cell are transferred to another cell.


It is not possible to establish new calls through the blocked
cell.
Reportedalarms

7653 CELL FAULTY

LEDdisplay

Stable green

Instructions

To cancel the alarm, unblock the cell.

Relatedfaults

4.33 Cell power monitoring


FaultIDandname

125: EFaultId_CellPowerAl

Usedinproducts
Detectingunit

SCR

Source

TX

Meaning

The WPA/Radio output power has dropped.


There is a fault in the downlink transmission path.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

Issue:01B

Calls are not possible through the affected cell(s) (7653 CELL
FAULTY).
Calls are possible but the cell capacity and performance may be
decreased (7654 CELL OPERATION DEGRADED).

DN09145932

41

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Reportedalarms

7653 CELL FAULTY


7654 CELL OPERATION DEGRADED

LEDdisplay

N/A

Instructions

1. Block/unblock the BTS.


2. If this does not help, replace the module.

Relatedfaults

4.34 Commissioning error: <x>


FaultIDandname

3060:

EFaultId_CommissioningError

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM, FR

Source

FSM, FR, FT

Meaning

Some of the commissioning parameters are either missing or


faulty. Or there is a mismatch between them.

State

Start

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the BTS capacity might


decrease (BASE STATION or CELL OPERATION DEGRADED), or the BTS
might not be operational at all (BASE STATION FAULTY).

Reportedalarms

7650
7651
7653
7654

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.

BASE
BASE
CELL
CELL

STATION FAULTY
STATION OPERATION DEGRADED
FAULTY
OPERATION DEGRADED

1. Check the commissioning parameters with the BTS Site Manager


Commissioning Wizard.
2. Load the correct commissioning file to the BTS.
Relatedfaults

42

Missing NBAP cell parameters, defaults are used


88: EFaultId_CommDataCellParam
Transmission parameters missing
1825: EFaultId_PublicIPmissingAl
1826: EFaultId_TrParamMissingAl
Invalid configuration file
4036: EFaultId_InvalidConfigurationFileAl

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4.35 Communication failure


FaultIDandname

1806: EFaultId_CommunicationFailureAl

Usedinproducts

FlexiLiteBTS

Detectingunit

All units can use this fault.

Source

This can be detected in any unit of Flexi Lite.

Meaning

Communication with the application <x> failed. The application


has not replied to the message that has been sent/re-sent to it.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

BTS is faulty.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

1. If the Flexi Lite BTS LED does not light up, the BTS is
faulty. Check the Flexi Lite BTS.
2. Check the fault history.

Relatedfaults

System Module failure


3000: EFaultId_SystemModuleFailure

4.36 Communication failure with RNC


FaultIDandname

114: EFaultId_RncHoRespAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The BTS does not receive a response from the RNC (a block
request).

State

Transient

Unitstatus

Working

Unitstatusattributes
Effect

Issue:01B

Handing traffic over to another cell might not work.

DN09145932

43

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Check the signaling link settings and the RNC connections.

Relatedfaults

4.37 Configuration error: <x>


FaultIDandname

3070: EFaultId_ConfigurationError

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM, FR

Source

FSM, FR, MHA, TILT, LCR, FBIA

Meaning

There is an incompatibility problem in the BTS HW/SW versions or


the HW/HW configuration. Another possibility is that there is a
mismatch between the BTS configuration and the RNC/Flexi Direct
RNC parameters.

State

Start

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the fault situation might


have no impact on the operation (BASE STATION NOTIFICATION), the
BTS capacity might decrease (BASE STATION OPERATION DEGRADED or
CELL OPERATION DEGRADED, or CELL FAULTY), or the BTS might not be
operational at all (BASE STATION FAULTY).

Reportedalarms

7650
7651
7652
7653
7654
7655

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.

BASE
BASE
BASE
CELL
CELL
CELL

STATION FAULTY
STATION OPERATION DEGRADED
STATION NOTIFICATION
FAULTY
OPERATION DEGRADED
NOTIFICATION

1. Check the installed HW/SW version compatibility and the HW


compatibility with the current BTS configuration.
2. Make sure that the BTS cell parameters from the RNC/Flexi
Direct RNC match the BTS HW configuration (for example frequency,
power).
3. Check the RNC/Flexi Direct RNC BTS faults for the alarming
local cell (LCR).
4. Recommission the BTS to ensure that all parameters are
correctly configured.

44

DN09145932

Issue:01B

FlexiLiteBTSFaults

Relatedfaults

FlexiLiteBTSfaults

Unit initialization failure


12: EFaultId_TcomConfigAl
13: EFaultId_AtmConfigAl
15: EFaultId_InitializationAl
4040: EFaultId_InitFaultManAl
Unknown product code
93: EFaultId_UnknownProductCode
Unknown HW resource
94: EFaultId_UnknownUnitType
Unit not supported by current BTS SW version
95: EFaultId_NotSupportedUnit
Telecom configuration failure
110: EFaultId_UnitRnwConfigAl
Invalid frequency channel for the BTS HW
1807: EFaultId_InvalidFrequencyChannelForBTSHW
Incoherency in cell configuration
1856: EFaultId_IncoherencyInCellConfigurationAl
BTS config error (Not enough HW for LCR)
1868: EFaultId_NotEnoughHwForLcrAl
Incoherency in cell configuration
4000: EFaultId_IncoherencyInConfiguration
BTS configuration not supported
4097: EFaultId_BtsConfNotSupportedAl

4.38 Connection to ToP master missing


FaultIDandname

4058: EFaultId_TopRefClkMissingAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The reference clock monitoring has detected a loss of ToP


reference clock signal received from the master clock.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

If another reference clock is available, the synchronization


reference source changes to the new reference clock. Tuning then
follows this new reference.
If another reference clock source is not available, tuning does
not follow the external reference any more but the clock tuning
is halted and the BTS continues its operation based on the
internal oven oscillator.
If the FCM is approaching the end of its lifetime but the
reference frequency is still correct, the BTS and system
performance might be normal for months or even one year after the
alarm activation (provided that the DAC is not at the edge of the
adjustment area).

Reportedalarms

Issue:01B

7651 BASE STATION OPERATION DEGRADED

DN09145932

45

FlexiLiteBTSfaults

FlexiLiteBTSFaults

LEDdisplay

Blinking red

Instructions

Note! Perform the steps below in the listed order until the fault
disappears.
1. Check Ethernet interface functionality used by Timing Over
Packet. Check if other faults related to the Ethernet interface
exist.
2. Check Timing Over Packet configuration: the Master clock IP
address is configured properly and the Master clock supports the
given parameters.
3. Check the Master clock functionality.
4. Check that the IP connection between the Master clock and BTS
is working.

Relatedfaults

4.39 Cooling fan broken


FaultIDandname

4078: EFaultId_FanBrokenAl

Usedinproducts
Detectingunit

SCR

Source

Fan/Fan group

Meaning

Fan(s)are not running although control is higher than 0.

State

Start / Cancel

Unitstatus

Out of order;Degraded

Unitstatusattributes

Not all fans failed: alarming fan = out of order, fan group =
degraded
All fans failed: all fans and fan group = out of order

Effect

If the fans are not rotating as requested, there is a risk that


the module temperature rises too high.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable Red(Fan Group Out Of Order), Stable Yellow(FAN Group


Degraded)

Instructions

1. Check that the fan is not blocked.


2. Check that the fan connector is properly mounted.
3. If that does not help, replace the fan.

Relatedfaults

4.40 Cooling fan speed decreased


FaultIDandname

46

4079: EFaultId_CoolingFanSpeedDecreasedAl

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Usedinproducts
Detectingunit

SCR

Source

Fan/Fan group

Meaning

Fan(s) speed is deviating too much from requested control.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes

Alarming fan = degraded, fan group = degraded

Effect

If the fan(s) are not rotating as requested, there is a risk that


the module temperature rises too high.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable Yellow

Instructions

1. Check that the fan is not blocked.


2. Check that the fan connector is properly mounted.
3. If that does not help, replace the fan.

Relatedfaults

Fan failure
3050: EFaultId_FanFailure

4.41 CRL update failure due to $cause


FaultIDandname

61074: CRL Update failure

Usedinproducts
Detectingunit

FQGA

Source

CERTH

Meaning

This alarm is raised if the BTS cannot update the Certificate


Revocation List (CRL) for one of the following reasons:
- LDAP binding failure
- LDAP search is empty (no CRL found)
- LDAP search containing multiple entry
- CRL signature validation failure
- CRL file exceeding BTS storage limit
- BTS certificate being part of the CRL
- DNS resolution failure

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes

Issue:01B

DN09145932

47

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Effect

The Certificate Revocation List could not be updated. New revoked


certificates
remain unknown to the BTS.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay
Instructions

Execute general configuration checks:


- Configuration of CMP server IP address and port and DNS server
IP address
- Configuration of routing entries towards remote peers
- Configuration of IPSec policies towards remote peers
Check remote peers and intermediate network elements
interconnections.
Check the LDAP connection towards the Certificate Revocation List
server.
Check DNS names.
Check the size of the file at the Certificate Revocation List
server.

Relatedfaults

4.42 Dead Peer Detected


FaultIDandname

61030: FTM_DPD

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

IKESA

Meaning

A dead peer was detected in one of the IPsec associations of the


FTM.
Possibly
- a cable is cut or there is no cable connected to the interface
- the signal is excessively attenuated
- the port at the connected far end node is switched off

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

Possible effects:
- no calls are possible anymore
- loss of remote management access to other network elements in
the RAN
- loss of synchronisation if the interface is used as a
synchronisation source.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

1. Check that the cables are connected to the correct connectors.


2. Check that the interface at the far-end interface is switched
on.

48

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

3. Check whether there are active alarms at the far end. If there
are, follow the instructions for handling those alarms.
Relatedfaults

4.43 Difference between BTS master clock and


reference frequency
FaultIDandname

9: EFaultId_DacWordChangeAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The reference frequency that the BTS master clock receives from
the transport part has changed by about 0.2 ppm or more (which
equals the change magnitude of 204 DAC steps or more) during the
measurement period (about 20 minutes), compared to the BTS master
clock frequency.
The cause of the alarm can be:
1. The Iub reference frequency has changed due to a fault in the
transmission network synchronization (which in turn is caused by
an equipment fault or a setting error). Note that if the network
synchronization malfunction lasts for a long time, the alarm is
canceled when the BTS frequency reaches the faulty Iub
synchronization. The alarm can also be activated if the faulty
Iub synchronization is corrected and there is again the
difference of 0.2 ppm or more. The alarm is canceled whenever the
difference becomes smaller than 0.2 ppm.
2. The Iub reference frequency fluctuates continuously due to a
great deal of jitter/wander in the transmission network. The
alarm is continuously activated/canceled (however, the alarming
state may predominate). There is always some jitter/wander in the
transmission network; the limits are defined in ITU-T
G.823/824/825.
3. If the BTS integrated transport part receives the
synchronization information via the 2.048 MHz synchronization
input (external clock source), the alarm situation may be caused
by a fault of that signal. In that case, the alarm behavior
notifications listed with the Iub signal (see above) are also
valid in this case.
4. There is an equipment fault in the BTS. The equipment fault
is, however, not the most common reason. Normally the reason can
be found in the Iub/reference signal behavior (see the
descriptions above).

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

Issue:01B

This fault does not immediately affect the operations of the BTS,
but it is a notification that the BTS frequency deviates from the
Iub reference. The BTS master clock tuning continues in spite of
the alarm, but because the BTS master clock adjustment is quite

DN09145932

49

FlexiLiteBTSfaults

FlexiLiteBTSFaults

slow to filter the instabilities of the Iub interface, it takes


some time (even several hours) before the BTS operations start to
be affected.
Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green (UltraSite, MetroSite, MetroSite 50, Triple-mode),


Blinking red (FlexiBTS)

Instructions

Because there are several possibilities for the alarm activation,


a BTS Clock Frequency History feature has been developed. You can
access the stored history data via BTS Site Manager. You can use
the history data as a tool for finding out the reason for the
fault/alarm situation (for further instructions about the history
feature, see the online help of BTS Site Manager). Depending on
the possible reason, follow the instructions below:
1. In case of a fault in the transmission network
synchronization, you must correct the network synchronization.
The long-term accuracy of the Iub signal must be 0.015 ppm or
better (check the correct Iub accuracy by measuring it). No
actions on the BTS are necessarily needed.
2. If the basic accuracy of the Iub signal is in order but there
is too much instability, that is, the jitter/wander is outside
the acceptable limits, you must correct the synchronization of
the transmission network. The limits for the jitter/wander are
defined in the ITU-T G.823/824/825. No actions on the BTS are
needed.
3. In case of a BTS equipment fault, the location may be:
Transport part:
- First check the alarms of the AXC node with AXC Manager, or FTM
and act accordingly.
- If there are no alarms, check the AXC/FTM synchronization
settings.
WSC/FCM unit:
- If both the Iub reference signal accuracy and the AXC/FTM are
in order but the WSC/FCM unit is still alarming, run the fast
tuning with BTS Site Manager.
- If the alarm is still active after the fast tuning is finished,
reset
the site. If the problem does not disappear in a few minutes,
reset the site.
- If that does not help, replace the WSC/FCM unit.
Note that if the reason is in the transmission network
synchronization, replacing the faulty unit does not correct the
situation. Furthermore, the alarm activity (frequent
alarms/cancels) points to an instability in the transmission
network, not to a fault in the unit.
4. After the fault situation has been cleared, you might need to
tune the BTS master clock because the BTS master clock adjustment
is quite slow. You can perform the tuning:
- manually by changing the DAC word (during a site visit)
- or with fast tuning, in which the BTS master clock is tuned in
a few minutes automatically near the Iub reference (normal tuning
takes care of the fine tuning). Note, however, that you should
only use the fast tuning in case the Iub reference signal is
known to be a good one. Otherwise the BTS frequency may be tuned
into a totally incorrect value, causing serious problems in the
network performance.
Background information: The principle is that in the mobile
network, the synchronization goes from MSC => RNC => BTS. But in
reality that chain might be broken somewhere and, for example,
when using leased lines, the BTS may take the reference
synchronization from the transmission network of another
operator. This does not harm the system if the synchronization of

50

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

the leased line service provider is also accurate/stabile enough.


The BTS uses the incoming synchronization signal as a reference
for the Air interface, the accuracy requirement of which is set
by 3GPP.
Relatedfaults

4.44 DSCP $D signalled but not configured


FaultIDandname

61020: DSCP UNKNOWN

Usedinproducts
Detectingunit

FQGA

Source

QOS

Meaning

DSCP $D signalled but not configured. $D specifies the first


mismatch DSCP value.
The combination of RNC and NodeB is misconfigured with regard to
quality of the service configurations.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The calls signaled with an unknown DSCP value are mapped to the
best effort service category.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

1. Check the configured DSCP value ranges in the RNC.


2. Check the configured DSCP value ranges in the BTS.
3. Ensure that both match each other.

Relatedfaults

4.45 DSP mode change failed


FaultIDandname

139: EFaultId_DspModeChangeFailAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

DSP

Issue:01B

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FlexiLiteBTSfaults

FlexiLiteBTSFaults

Meaning

DSP configuration to correct mode was not successful.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

The affected unit is not operational.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

1. Reset the BTS.


2. If step 1 does not help, replace the BTS.

Relatedfaults

System Module failure


3000: EFaultId_SystemModuleFailure

4.46 Error in file server during file download type


<fileTypeNumber>
FaultIDandname

27: EFaultId_FileServerAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

The BTS is unable to obtain a file from the file server (error in
FTP open or FTP get or HTTP(S) GET). The file server is down, the
file is missing, or the path is incorrect. A possible error in
the DCN and Iub, or a user administration error (an invalid
username or password, or the user does not have access rights for
the files).
<fileTypeNumber> included in fault name is a variable parameter
identifying the type of file for which the download failure has
been reported.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The BTS continues its operation with the old file.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

1.Check the file type according to the table below:


<fileTypeNumber> - <fileType>
1 - hwConfigurationFile

52

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

2
3
4
5
6
7
11
12
14
15
17
18
19
22
23

configurationPlanFile
logFile
swFile
licFile
measurementFile
rnwConfigurationPlanFile
combinedSiteConfigurationPlanFile
allConfigurationPlanFile
testResultFile
autoConfReport
measurementPlanFile
rnwMetadataFile
topologyFile
togglingParFile
troubleShootingData

2. Retry the file update a few times.


3. Check the file server account user settings.
4. Check the file and path names.
5. Check the administration log on the file server.
Relatedfaults

4.47 ETH AIS fault interface $IF level $l mac $x


FaultIDandname

61411: Ethernet OAM ETH_AIS_fault

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

NE-FTM-1

Meaning

When a MEP receives a valid ETH-AIS frame and AIS is enabled, it


shall trigger an AIS alarm containing the following information:
-receiving interface
-MD level
-Source MAC address
NOTE: In FSMr2, pure number interface are used (eg. 1,2,3). But
for FSMr3
unit types, interface is provided as: "module type name" EIF
"interface number".

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The transport connection towards the remote peer may be


defective. Traffic may get lost.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

1) Check cabling.
2) Check configuration at remote peer.

Issue:01B

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FlexiLiteBTSfaults

FlexiLiteBTSFaults

Relatedfaults

4.48 Extended logging into ramdisk is active


FaultIDandname

4169: EFaultId_ExtendedLoggingRamdiskActiveAl

Usedinproducts

FlexiBTS

Detectingunit

FlexiBTS: FCT; FlexiLite: SCR

Source

FlexiBTS: FCT; FlexiLite: SCR

Meaning

This fault is a notification that collecting log prints into


ramdisk is activated in BTS. Activation may decrease the BTS
performance.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

Extended logging into ramdisk is active and may decrease


performance of the BTS.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

N/A

Instructions

Extended logging mode as a streaming AaSysLog prints into ramdisk


may decrease performance of the BTS. In critical case,
disactivate/stop extended logging mode with BTS Site Manager.

Relatedfaults

4.49 Failure in license activation


FaultIDandname

4037: EFaultId_FailureInLicenceActivationAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

Generation of target Id failed and because of that correct


validation of license files in BTS is not possible. BTSOM is
restarted and in consequence during startup all license files are
deleted from BTS.
If trial period has expired than all optional features are either
disabled or their capacity is reduced to the basic (not licensed)
level.

State

Start

54

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Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Working

Unitstatus
Unitstatusattributes
Effect

Licences cannot be activated.

Reportedalarms

7661 BASE STATION LICENCE NOTIFICATION

LEDdisplay

Stable green

Instructions

Note! Perform the steps below in the listed order until the alarm
disappears.
1. Reset the NetAct Licence Manager.
2. Reset the BTS.
3. Check the BTS license situation: the correct licenses have
been purchased and installed.

Relatedfaults

4.50 Fan failure


FaultIDandname

3050: EFaultId_FanFailure

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM, FR

Source

FSM/FAN, LTX

Meaning

All the fans or more than one in the same fan group are rotating
slower or faster than required, are not rotating at all, or the
RPM information is not available for the fans. The reason for
this fault can be too low supply voltage or a broken fan.

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

If the fans are not rotating as expected, there is a risk the


module temperature might rise too high. For example, a
Temperature alarm might be generated from the alarming module.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.


1. Make sure that the fan is not blocked.
2. Check the fan and cabling.
3. Replace the faulty fan module.

Issue:01B

DN09145932

55

FlexiLiteBTSfaults

Relatedfaults

FlexiLiteBTSFaults

Fan vendor not detected


4073: EFaultId_FanVendorNotDetectedAl
Cooling fan broken
4078: EFaultId_FanBrokenAl
Cooling fan speed decreased
4079: EFaultId_CoolingFanSpeedDecreasedAl

4.51 Fan vendor not detected


FaultIDandname

4073: EFaultId_FanVendorNotDetectedAl

Usedinproducts
Detectingunit

SCR

Source

FAN1-n

Meaning

Fan speed is too low for successful detection. Detection is tried


again after Fan.Test.Timer expires.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

Fan control is not optimized.


Effect to noise/temperature level is marginal.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

1. Check the fan and connector.


2. Replace the fan.

Relatedfaults

4.52 Fatal OSE error


FaultIDandname

418: EFaultId_OseFatalErr

Usedinproducts
Detectingunit

FSP

Source

Baseband

Meaning

The operating system (OSE) goes into the error handler with a
fatal status. The cause can be, for example, out-of-memory
situation.
If only one FSP in BTS generates this fault, there is a

56

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

malfunction in one of the FSP sub-modules. If all FSPs generate


this fault, there is a malfunction in the FSM.
State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

The BTS capacity decreases or BTS is not operational. The Digital


Signal Processing (DSP) does not work correctly.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

Note! Perform the steps below in the listed order until the fault
disappears.
1. Reset the FlexiLiteBTS
2. Replace the FlexiLiteBTS

Relatedfaults

4.53 Feature <featCode> expires on <expDate>,


<featName>
FaultIDandname

4002: EFaultId_LicenceExpired

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

The feature is expiring:


- in one month or one week if the fault severity is minor
(working);
- has already expired if the fault severity is major (degraded).

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Possible unit statuses can be raised, corresponding to two faults


of different severity, depending on the time left before
expiration:
- Working: in case of expiration in one month or one week
- Degraded: in case of expiration at the moment of fault raising

Effect

If the reported alarm is 7661 BASE STATION LICENCE NOTIFICATION,


the feature will expire in one week or one month. This does not
have an immediate effect on the BTS operation.
If the reported alarm is 7660 BASE STATION LICENCE EXPIRED, the
feature has expired. The licensed feature is unavailable and the
BTS operation is decreased.

Issue:01B

DN09145932

57

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Reportedalarms

7660 BASE STATION LICENCE EXPIRED


7661 BASE STATION LICENCE NOTIFICATION

LEDdisplay

Stable green

Instructions

Activate the required license.

Relatedfaults

4.54 File corrupted in SW download


FaultIDandname

28: EFaultId_SwPackageAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The download is corrupted or the software is incorrectly formed.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The BTS continues its operation with the old software.

Reportedalarms

7652 BASE STATION NOTIFICATION


7655 CELL NOTIFICATION

LEDdisplay

Stable green

Instructions

1. Retry the SW update.


2. Save the snapshot and check the download status from the BTS
SWDLreport in the snapshot file.

Relatedfaults

4.55 Firmware SW mismatch


FaultIDandname

2056: EFaultId_SwMismatchAl

Usedinproducts
Detectingunit

FCT

Source

FCT

58

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Meaning

The SW update to the BTS has failed or the BTS SW got corrupted.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

SW update needed.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

1. Switch to the latest active BTS configuration.


2. Retry the SW update.

Relatedfaults

4.56 Five failed logins to FTM due to wrong user name


or password
FaultIDandname

61500: FTM_SECURITY

Usedinproducts
Detectingunit

FQGA

Source

NE-FTM-1

Meaning

Five consecutive failed login attempts to the FTM have been


performed due to wrong username or password. This Fault has to be
generated for each affected interface as below.
The interface names are (e.g. HTTP, XoH or NWI3[UltraBTS only].

State

Transient

Unitstatus

Warning

Unitstatusattributes
Effect

None

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

N/A

Instructions

Check your username and password.

Relatedfaults

Issue:01B

DN09145932

59

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.57 Flash operation failure


FaultIDandname

214:
215:
216:
217:
218:

EFaultId_FlashWrAl
EFaultId_FlashRdAl
EFaultId_FlashEraseAl
EFaultId_FlashDrvAl
EFaultId_FlashDbChksumAl

Usedinproducts
Detectingunit

SRC

Source

SCR

Meaning

A flash memory operation failure. If this fault continuously


appears, the flash chip may be broken.

State

Start

Unitstatus

Degraded

Unitstatusattributes
Effect

The BTS memory operations, for example, the software download and
parameter updates, are not stable.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Check the other active faults. If the /rom-disk is corrupted,


change the alarming unit/module.
2. Block/unblock the alarming unit/module. There are no recovery
actions and blocking/unblocking can be attempted once. If that
does not help, replace the alarming unit/module.

Relatedfaults

4.58 FSP overheating


FaultIDandname

4077: EFaultId_FspOverheatingAl

Usedinproducts
Detectingunit

SCR

Source

FSP

Meaning

Temperature on the FSP board exceeds the critical threshold


value.

State

Start / Cancel

60

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

Out of order

Unitstatus
Unitstatusattributes
Effect

FSP resource is shut down; the BTS operation will be degraded or


faulty.
FCT and other FSPs that are not alarming are kept powered.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Stable red (FSP)

Instructions

1. Check the fans and ensure that the ambient temperature on the
site is acceptable.
2. If that does not help, replace the alarming module.

Relatedfaults

4.59 FTM booted at $date due to $RCause


FaultIDandname

61006: FTM_RESET

Usedinproducts
Detectingunit

FQGA

Source

NE-FTM-1

Meaning

The transport part of the WBTS has been reset.


Note:
1. The "$cause" string can be any of these:
-unknown cause
: not yet evaluated or not determinable
-power-on reset
: Power-on or Push-button reset
-watchdog reset
: HW Watchdog expired
-startup failure
: no "Card ready" detection within startup
time
-software failure
: software failure during "operational"
state
-management reset : element manager or command-line reset
-fallback : Fallback to passive partition
2."$time" format is GMT. E.g. 2013-03-07 00:51:26 GMT
3. There is a bug in the older version of PLD(2.3 and earlier),
which result in wrong reset reason getting reported from the PLD
(E.g. Instead of "power-on reset" the bit corresponding to
"Element manager or command-line reset" is getting set), This bug
is fixed in latest FTIA PLD version 2.5.

State

Transient

Unitstatus

Minor

Unitstatusattributes
Effect

Issue:01B

The alarm text indicates the time that the reset took place and
also whether the reset was triggered by software (SW activation,
file commissioning) or by turning the power in the transport part
of the WBTS off and on.

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FlexiLiteBTSfaults

FlexiLiteBTSFaults

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

N/A

Instructions

N/A

Relatedfaults

4.60 GPS Receiver alarm: EEPROM invalid


FaultIDandname

4126: EFaultId_GpsReceiverEepromInvalidAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

GPS receiver has detected that one or more EEPROM segments were
corrupt at reset, and its/their factory default settings need to
be restored.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
EEPROM invalid:
1. The GPS receiver has detected a malfunction in the EEPROM
memory of the GPS receiver. Perform a (remote) power reset for
the GPS receiver.
2. There might be an HW fault in the GPS receiver. Check the
operation and change the GPS module if needed.

Relatedfaults

4.61 GPS Receiver alarm: no stored position


FaultIDandname

4124: EFaultId_GpsReceiverNoStoredPositionAl

Usedinproducts

62

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Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Detectingunit

SCR

Source

SCR

Meaning

There is no accurate position stored in EEPROM.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
No stored position:
1. One of the GPS receiver settings is incorrect. Using the
manager SW of the GPS receiver, set the receiver to store the
position into non-volatile memory.
If there is no tick mark in the position storage selection, the
GPS receiver runs the site/self survey every time the GPS
receiver is reset (either by manager command, power outage, or a
GPS recovery reset). This means that if the GPS receiver
installation quality is only average - and especially if the
installation is a poor one - the GPS receiver turns the PPS
reference OFF every now and then during the site survey. This
means the BTS master clock drops to holdover mode much easier
during the survey than during the normal operation.

Relatedfaults

4.62 GPS Receiver alarm: not tracking satellites


FaultIDandname

4122: EFaultId_GpsReceiverNotTrackingSatellitesAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

Poor GPS antenna installation.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes

Issue:01B

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FlexiLiteBTSfaults

FlexiLiteBTSFaults

Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
Not tracking satellites:
1. Definitely the most common reason for this fault indication is
that the GPS antenna installation has not been done properly,
that is the sky visibility is not good enough. See documentation
for installations, and if there are discrepancies with the actual
installation, re-install the GPS antenna. Note that even when the
GPS antenna has a good sky visibility, the problem might be
caused by installing the GPS antenna too close to the transmitter
antenna(s) of the BTS, causing disturbances to the GPS receiver.
2. There might be a malfunction in the GPS receiver. Perform a
(remote) power reset for the GPS receiver.
3. There might be a HW fault in the GPS receiver. Check the
operation and change the GPS module if needed.

Relatedfaults

4.63 GPS Receiver alarm: position questionable


FaultIDandname

4125: EFaultId_GpsReceiverPositionQuestionableAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The receiver is used in a stored position, but then is moved to a


new position.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
Position questionable:
1. The GPS receiver has valid position data but it is not
properly in line with the information estimated from the actual
satellite visibility. The reason for this fault indication might
be that the GPS antenna installation has not been done properly,
that is the sky visibility is not good enough. Please refer the

64

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

documentation for instructions and if there are deviations with


the actual installation, re-install the GPS antenna. Please
notice that even when the GPS antenna has a good sky visibility,
the problem might be caused by installing the GPS antenna too
close to the transmitter antenna(s) of the BTS, causing
disturbancies for the GPS receiver.
2. There might be a malfunction in the GPS receiver. Perform a
(remote) power reset for the GPS receiver.
3. There might be a HW fault in the GPS receiver. Check the
operation and change the GPS module, if needed.
Relatedfaults

4.64 GPS Receiver alarm: survey in progress


FaultIDandname

4123: EFaultId_GpsReceiverSurveyInProgressAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The GPS receiver is running a site/self survey.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
Survey in progress:
1. Do nothing. The alarm is informative only. Normally, the GPS
receiver runs the survey for two reasons: a) somebody has started
the survey manually; b) the GPS receiver has detected that the
position has changed and the receiver has started an automatic
survey. Note also that an automatic survey takes place every time
during the first start-up.
2. If an automatic survey takes place every now and then, it
might be an indication that the sky visibility is poor, and based
on the poorly tracked satellites the GPS receiver concludes that
the position has changed. In this case, check activity of other
faults (BTS fault history data) and, if feasible, re-install the
GPS antenna.
3. If the GPS installation is good but still the automatic survey
takes place every now and then, there might be a malfunction in
the GPS receiver. Perform a (remote) power reset for the GPS
receiver.
4. If the actions detailed in previous steps do not correct the
situation, there might be an HW fault in the GPS receiver. Check
the operation and change the GPS module if needed.

Issue:01B

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FlexiLiteBTSfaults

FlexiLiteBTSFaults

Relatedfaults

4.65 GPS receiver alarm: control interface not available


FaultIDandname

4011: EFaultId_GPSSystemElementAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

BTS has detected a communication problem with the GPS receiver.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The fault has no direct impact on the operation (BASE STATION


NOTIFICATION).

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Perform the steps below in the listed order until the fault
disappears.
Control Interface not available:
1. The BTS has detected a malfunction in the control interface of
the GPS receiver. Possible reason could be that BTS and GPS
receiver do not support a common interface. Otherwise, perform a
(remote) power reset for the GPS receiver.
2. Perform a (remote) BTS site reset for the whole BTS.
3. Perform a power reset for the whole BTS.
4. The cable between the GPS receiver and the BTS might work
improperly. Make sure that the pins of the connectors (both ends
of the cable) are free from oxide and other kind of dirt, meaning
that the pin connection quality is good.
5. The cable between the GPS receiver and the BTS might be
faulty. Check the situation and change the cable, if needed.
6. There might be an HW fault in the GPS receiver. Check the
operation and change the GPS module, if needed.
7. There might be a HW fault in the BTS System Module. Check the
operation and change the System Module, if needed.

Relatedfaults

4.66 Incoherency in cell configuration


FaultIDandname

1856: EFaultId_IncoherencyInCellConfigurationAl

Usedinproducts

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

Detectingunit

SCR

Source

FR

Meaning

Unsupported mixed sector configurations have been commissioned.


Supported mixed sector configurations are defined in officially
supported Flexi WCDMA BTS configurations.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The capacity drops. Cell(s) may remain down.

Reportedalarms

7653 CELL FAULTY

LEDdisplay

Stable red

Instructions

Recommission the LCRs in such a way that only one sector type or
allowed mixed sector type is used.

Relatedfaults

4.67 Incoherency in cell configuration


FaultIDandname

4000: EFaultId_IncoherencyInConfiguration

Usedinproducts
Detectingunit

SCR

Source

FSM, LCR

Meaning

Too many LCRs are commissioned.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The BTS capacity might have decreased.

Reportedalarms

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY

LEDdisplay

N/A

Instructions

Recommission the BTS with a correct number of LCRs per RF Module.

Relatedfaults

Issue:01B

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67

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.68 Internal delay measurement failure


FaultIDandname

1893: EFaultId_InternalDelayMeasurementFailureAl

Usedinproducts
Detectingunit

SCR

Source

FSP

Meaning

An autonomous internal delay measurement has failed. The TCOM was


not able to measure the internal delay for a cell for any of the
RAKEs in a certain BB unit.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Default values for the internal delays in the BB card are used.
Effects on functionality:
1) Cell boundaries cannot be defined as accurately as with
measured internal delay values.
2) 3GPP Dedicated measurement (RTT measurement) accuracy is lower
than with measured internal delay values.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

N/A

Instructions

None

Relatedfaults

4.69 Invalid configuration file


FaultIDandname

4036: EFaultId_InvalidConfigurationFileAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The commissioning file is missing, or an incorrect commissioning


file has been detected during a BTS startup as follows:
"Validation failed because of incompatible data"

State

Start / Cancel

Unitstatus

Out of order;Working

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FlexiLiteBTSFaults

FlexiLiteBTSfaults

Unitstatusattributes

Out of order: when the problems prevent the BTS from reaching the
operational state.
Working: when there were problems with files in the SW package
but the BTS remains operational.

Effect

BTS startup is interrupted and the BTS is out of order.

Reportedalarms

7650 BASE STATION FAULTY


7652 BASE STATION NOTIFICATION

LEDdisplay

Stable red (7650), Stable green (7652)

Instructions

1. Check and correct the contents of the commissioning file.


2. Recommission the BTS with a valid commissioning file.

Relatedfaults

4.70 Invalid frequency channel for the BTS HW


FaultIDandname

1807: EFaultId_InvalidFrequencyChannelForBTSHW

Usedinproducts
Detectingunit

SCR

Source

LCR

Meaning

The requested channel in the cell setup is not acceptable for the
BTS hardware, because of an incorrect frequency band and/or a
carrier spacing and/or the number of carriers.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The BTS capacity possibly decreases.

Reportedalarms

7653 CELL FAULTY

LEDdisplay

Stable green

Instructions

Check the RNC cell parameters against the BTS HW configuration.


The cell frequency is out of the min/max limit of the HW, the
number of carriers for the HW type is exceeded, or the carrier
spacing limit is exceeded. There are different type variations of
the HW that might have limitations in the supported frequency
range and bandwidth.

Relatedfaults

Issue:01B

DN09145932

69

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.71 Licence missing <licenceCode>, <licenceName>


FaultIDandname

61400: FTM_LICENSE_MISSING

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

PPTT, NE-FTM-1, RSTP

Meaning

The feature referenced in the alarm text has been configured


without installing
a valid license.
Probable cause: A valid license that would allow the operation of
the feature
is not available in the WBTS.
This BTS fault can be displayed in the followings variants:
License Missing 0000000598, Additional 2E1, T1, JT1 interface
License Missing 0000000616, IMA
License Missing 0000000767, UBR+ for Iub User Plane
License Missing 0000000768, ATM over Ethernet for BTS
License Missing 0000001191, Timing Over Packet for BTS
License Missing 0000001687, 2nd Flexbus interface
License Missing 0000001688, Collocation Flexbus interface
License Missing 0000001689, Ethernet over FlexiHopper radio
License Missing 0000001515, BTS Synchronous Ethernet
License Missing 0000001788, QoS aware Ethernet switching
License Missing 0000001847, IP over ML-PPP on E1/T1
License Missing 0000001850, Ethernet OAM in Flexi BTS
License Missing 0000001849, Fast IP Rerouting and OSPF
License Missing 0000001905, IP Transport Network Measurement
License Missing 0000001544, Flexi WCDMA Integrated CES over PSN
License Missing 0000001640, VLAN Traffic Differentiation
License Missing 0000001848, IP Security for Iub
License Missing 0000003876, Rapid Spanning Tree (RSTP) in BTS
License Missing 0000003906, RAN2343 FTIF Power over Ethernet

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

Possible impact: No calls possible anymore.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

Download a valid license to the WBTS.

Relatedfaults

4.72 Licence missing <licenceCode>, <licenceName>


FaultIDandname

70

1885: EFaultId_MissingLicenseAl

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR, LCR

Meaning

The BTS has detected a resource requiring a license but no


license exists or is available.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working (SCR)
- License is missing for an active feature but due to ongoing
trial period the feature works normally.
- License is missing and trial period is not available but
feature is still active.
Degraded (LCR, ANT, SCR) License is missing for an active feature
and trial period is not available. Feature is disabled.

Effect

Depending on the reported severity:


- If Minor (Working), the BTS is working normally but the
functionality/resources is to be disabled/unavailable after the
trial period time expires.
- If Major (Degraded), the BTS functionality is degraded and/or
the resources are unavailable.

Reportedalarms

7660 BASE STATION LICENCE EXPIRED


7661 BASE STATION LICENCE NOTIFICATION

LEDdisplay

Blinking red (SCR is degraded), Stable green (otherwise)

Instructions

Activate the appropriate license or increase the license amount.

Relatedfaults

4.73 License missing <licenseCode>, <licenseName>


FaultIDandname

1833: EFaultId_LicenceMissingAl

Usedinproducts
Detectingunit

SCR

Source

Antenna Line

Meaning

The BTS detected a resource needing a license. However, no


license exists or is free.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes

Issue:01B

DN09145932

71

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Effect

The BTS functionality is degraded and/or resources are


unavailable.

Reportedalarms

7654 CELL OPERATION DEGRADED

LEDdisplay

N/A

Instructions

An appropriate license should be provided to BTS.

Relatedfaults

4.74 Link OAM critical link event $E on unit $U, interface


$F
FaultIDandname

61077: Link OAM critical link event

alarm

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

ETHLK

Meaning

A Link OAM PDU containing a critical link event flag was received
on the Ethernet interface. The alarm is raised with the first
detection of the flag.
The following critical link events are possible:
- Critical Event: either an Errored Symbol Period Event, an
Errored Frame Event an Errored Frame Period Event or an Errored
Frame Seconds Summary Event was detected.
- Dying Gasp: either the local or the remote peer has a fatal
error and is about to restart.
- Link Fault: the local peer has detected a physical link fault
in receiving direction, for example a LOS.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The Ethernet interface is defected or the remote peer is


defective. Traffic might get lost.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

1)Inspect details of the type of the critical event through


online configuration management.
2)Check Link OAM state information of the interface.
3)Check cabling and network connections to the far end.
4)Check Ethernet interface configuration at local and remote
side.
5)Insert a Link OAM loopback.

Relatedfaults

72

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4.75 Link OAM link lost on unit $U, interface $F


FaultIDandname

61076: Link OAM link lost alarm

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

ETHLK

Meaning

On an interface for which the Link OAM functionality was switched


on, no Link OAM PDUs were received during the period specified in
configuration parameter linkLostTime (2..10 seconds, step 1
second).

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

The Ethernet interface might be out of order or the remote peer


might be out of order. Traffic might get lost.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

1)Check cabling and network connections to the far end.


2)Check Link OAM event- and Link OAM state information.
3)Check Ethernet interface configuration at local and remote
side.
4)Insert a Link OAM loopback.

Relatedfaults

4.76 Link OAM loopback inserted on unit $U, interface


$F by $P peer
FaultIDandname

61075: Link OAM loopback alarm

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

ETHLK

Meaning

A loopback is requested for an Ethernet interface either locally


at the BTS or the Link OAM client of the BTS is set into loopback
mode by the remote Link OAM peer.

State

Start / Cancel

Issue:01B

DN09145932

73

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Major

Unitstatus
Unitstatusattributes
Effect

Normal traffic is interrupted. Only loopback OAM frames are


transmitted and received over the interface. If the test frame
generator is switched on, test frames are transmitted.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

None.

Relatedfaults

4.77 LOS on unit $U, [Ethernet] interface $IF


FaultIDandname

61029: FTM_LOS

Usedinproducts
Detectingunit

FQGA

Source

PPTT, SPTT, ETHLK

Meaning

No signal is received on the interface referenced in the alarm


text. All other transmission alarms related to this signal are
suppressed.
Probable causes for PDH interfaces:
- a cable is cut or there is no cable connected to the interface
- the electrical signal is excessively attenuated
- the port at the connected far-end node is switched off
- transmit and receive cables are mixed up
Probable causes for Ethernet interfaces:
- a cable is cut or there is no cable connected to the interface
- the electrical signal is excessively attenuated
- the port at the connected far end node is switched off

State

Start / Cancel

Unitstatus

Critical

Unitstatusattributes
Effect

Possible impact on the connections over this interface:


- no calls are possible anymore
- loss of remote management access to other network elements in
the RAN
- loss of synchronisation if the interface is used as a
synchronisation source

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

74

DN09145932

Issue:01B

FlexiLiteBTSFaults

Instructions

FlexiLiteBTSfaults

1. Check that the cables are connected to the correct connectors.


2. Check that the interface at the far-end interface is switched
on.
3. Check whether there are active alarms at the far end. If there
are, follow the instructions for handling those alarms.
4. To verify that the hardware of the interface unit works
correctly, connect a loop cable and check whether the alarm
disappears.

Relatedfaults

4.78 Low noise amplifier failure


FaultIDandname

1839: EFaultId_LNAFailureAl

Usedinproducts
Detectingunit

FR

Source

RX1-n

Meaning

The radio module has detected a malfunction in the LNA unit.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The RX path operating performance is decreased.

Reportedalarms

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red (if all LNAs of the RF module are faulty); Blinking
red (if not all LNAs of the RF module are faulty).

Instructions

Replace the alarming Radio Module.

Relatedfaults

4.79 Master unit has lost connection to the slave unit


FaultIDandname

4019: EFaultId_KeepAliveStatusErrorAl

Usedinproducts
Detectingunit

Issue:01B

SCR, FSP

DN09145932

75

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Source

SCR, FSP

Meaning

Connection to the DSP submodule has been lost or the submodule


reports an error situation.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The BTS resources have decreased or the BTS is faulty.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red (SCR)

Instructions

Note! Perform the steps below in the listed order until the fault
disappears:
1. Reset the BTS.
2. Replace the Flexi Lite BTS.

Relatedfaults

System Module failure


3000: EFaultId_SystemModuleFailure

4.80 Missing NBAP cell parameters, defaults are used


FaultIDandname

88: EFaultId_CommDataCellParam

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

One or more cell parameters are missing from the RNC/Flexi Direct
RNC configuration data and the BTS commissioning file.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

Default values are used for the cell. The cell operation might
become degraded.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Check the cell parameters in RNC/Flexi Direct RNC and BTS.


2. If the parameters configured to the RNC/Flexi Direct RNC are
correct, lock and unlock all cells of this BTS using OMS Element
Manager to trigger parameter sending from RNC to BTS again.

76

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

3. If the parameters configured to the RNC/Flexi Direct RNC are


incorrect, lock the cells and configure the parameters to correct
values. After that, unlock the cells.
4. If the default values for the cell parameters (such as
rampdown time/step) are not appropriate in the BTS, reconfigure
the BTS with Commissioning Wizard.
Relatedfaults

4.81 Missing or non-compliant SFP module on unit $U,


interface $I
FaultIDandname

61050: FTM_SFP

Usedinproducts
Detectingunit

FQGA

Source

SPTT, ETHLK

Meaning

The SFP module detected in the interface connectors does not


comply with the security requirements.

State

Start / Cancel

Unitstatus

Critical

Unitstatusattributes
Effect

The interface cannot be used for transmission.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

Insert a valid SFP module.

Relatedfaults

4.82 No baseband capacity for common channels


FaultIDandname

132: EFaultId_NoBBCapasityForCommonChannels

Usedinproducts
Detectingunit

SCR

Source

SCR

Issue:01B

DN09145932

77

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Meaning

There is not enough common channel capacity to set up any cells


to the BTS, because Efficient Baseband or Full Baseband HSDPA is
allocated (last WSP/FSP card is fully reserved).

State

Start

Unitstatus

Working

Unitstatusattributes
Effect

The cell setup is rejected and the BTS is faulty.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

N/A

Instructions

None

Relatedfaults

4.83 No connection to BTS transport submodule


FaultIDandname

3511: EFaultId_NoConnectionToFtAl

Usedinproducts
Detectingunit

FSM

Source

FTM

Meaning

The connection to the BTS transport submodule is lost.

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

The BTS is not operational.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.


1. Reset the site.
2. Replace the Transport submodule, which is located inside the
System Module.

Relatedfaults

78

No connection to unit
10: EFaultId_NoConnectionToUnitAl
4052: EFaultId_ConnectionToUnitLostAl

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Connection to transmission broken


1829: EFaultId_ConnToTransBrokenAl
Communication failure
1806: EFaultId_CommunicationFailureAl

4.84 No connection to unit


FaultIDandname

10: EFaultId_NoConnectionToUnitAl
4052: EFaultId_ConnectionToUnitLostAl

Usedinproducts
Detectingunit

SCR

Source

FSP, FT, FF, FR, FA

Meaning

Connection to a unit that belongs to the BTS configuration has


been lost or FSP cannot be detected.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The module in question is out of use. This alarm cancels all the
active alarms for the same module.

Reportedalarms

7650
7651
7652
7653
7654

LEDdisplay

Stable red

Instructions

Check the fault history.

BASE
BASE
BASE
CELL
CELL

STATION FAULTY
STATION OPERATION DEGRADED
STATION NOTIFICATION
FAULTY
OPERATION DEGRADED

Relatedfaults

4.85 Not able to synchronize baseband bus with <x>


FaultIDandname

1815: EFaultId_BbBus_SyncFailedAl

Usedinproducts
Detectingunit

FSP

Source

FSP, DSP

Issue:01B

DN09145932

79

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Meaning

The baseband bus synchronization towards <x> failed.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect
Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red if all FSPs/FBs are faulty (7650)

Instructions

Replace the Flexi Lite BTS.

Relatedfaults

4.86 Not enough resources for commissioned HSUPA


FaultIDandname

130: EFaultId_MinimumNumberOfClusterFractionsUnavailableAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

There are not enough resources for the HSUPA minimum capacity
based on the commissioned parameters "Minimum Baseband Decoding
Capacity" and "Minimum HSUPA Users".

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The minimum HSUPA capacity, based on the commissioning


parameters, is not fully guaranteed. The HSUPA resource handling
is still working dynamically in addition to the partially
reserved minimum capacity for the HSUPA.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

1. Check the configuration to make sure that there are enough


resources for minimum HSUPA capacity.
2. If there are not enough resources, replace the broken module
or re-commission the BTS and pre-reserve less capacity for HSUPA.
3. Reset the BTS to get the minimum capacity preselection for the
HSUPA in use.

80

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Relatedfaults

4.87 NTP server is not accessible


FaultIDandname

61613: NTP_SERVER_UNREACHABLE

Usedinproducts
Detectingunit

FQGA

Source

INTP

Meaning

BTS shall report this alarm if the NTP server is not accessible
or if the NTP server cannot be used.
Note: Filtering time is related only to startup and starting the
alarm
not for clearing the alarm.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

BTS will not have time synchronisation.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking red

Instructions

check the connectivity to NTP server


check the NTP server configuration at BTS.

Relatedfaults

4.88 Oven oscillator clock missing


FaultIDandname

1819: EFaultId_OcxoClkMissAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The output signal of the OXCO is missing and the SCR cannot
deliver the 30.72 MHz System Clock required by the other units.

State

Start / Cancel

Unitstatus

Out of order

Issue:01B

DN09145932

81

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Unitstatusattributes
Effect

The BTS is not operational.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

1. Block/unblock the System Module.


2. Replace the System Module.

Relatedfaults

4.89 Oven oscillator heating failure


FaultIDandname

1817: EFaultId_Ov_Osc_HeatAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

The OCXO warm-up takes too long and the OCXO does not become
active within a period of eight minutes from the power-on. The
ambient temperature can also be too low or it changes too fast.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The system clock frequency starts drifting and the air interface
frequency accuracy starts to degrade. The BTS may work properly
for a few days without an external reference but the network
performance may start to gradually decrease.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

Replace the FlexiLiteBTS.

Relatedfaults

4.90 PIC pool configuration failure


FaultIDandname

154: EFaultId_PicPoolConfigurationFailureAl

Usedinproducts

FlexiLiteBTS

82

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Detectingunit

SCR

Source

LCR

Meaning

1. UARFCN of cell being setup conflicts with PIC pool


configuration, that is the same UARFCN would have been in PIC and
non-PIC cells if the cell setup has been accepted.
2. PIC pool configuration update received from BTSOM conflicts
with UARFCN received from RNC for cell already setup in BTS, that
is the same UARFCN would have been in PIC and non-PIC cells if
PIC pool re-configuration has been accepted.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

Cell setup is to fail or new PIC pool configuration has got


rejected, that is ignored by TCOM.

Reportedalarms

7655 CELL NOTIFICATION

LEDdisplay

Stable green

Instructions

When the fault is detected, the operator should check UARFCN


configuration of cells and PIC pool configuration.
The operator should change the UARFCN of cell at RNC, so there
are no two cells in LCG with the same UARFCN while one is in PIC
pool and the other is not.

Relatedfaults

4.91 POST test failed


FaultIDandname

69: EFaultId_Post_test_failedAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

A failure in the unit/module has been detected during the BTS


power-on self test (POST).

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Since it is not possible to use the faulty WSP or FSP in the


configuration, the BTS capacity decreases or the BTS gets faulty.

Reportedalarms

7650 BASE STATION FAULTY

Issue:01B

DN09145932

83

FlexiLiteBTSfaults

FlexiLiteBTSFaults

LEDdisplay

Stable red (7650); Blinking red (7651)

Instructions

Replace the FlexiLiteBTS.

Relatedfaults

4.92 Power cannot be applied to powered device on unit


$U, IF $IF
FaultIDandname

61615: POE_FAILURE

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

ETHLK

Meaning

An alarm will be raised if PoE is enabled and failing (for


example, in case of a missing or short end device).
Power is enabled by management, but cannot be applied to the
powered device for any reason.

State

Start / Cancel

Unitstatus

Critical

Unitstatusattributes
Effect
Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable red

Instructions

Check if there is a missing or short end device.


Make sure that a compatible and functional powered device is
connected.
Check if there is a problem with the cable.

Relatedfaults

4.93 PPS reference missing


FaultIDandname

1898: EFaultId_PpsRefMissAl

Usedinproducts
Detectingunit

SCR

Source

SCR

84

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Meaning

The reference clock monitoring has detected a loss of PPS signal


in the reference received from the GPS receiver.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working:
- some other reference clock is available
Degraded:
- any reference clock source is not available

Effect

If other references are available, the synchronization reference


source changes to another source. Tuning then follows this new
reference.
If other references are not available, tuning does not follow the
external reference anymore. Clock tuning is halted and the BTS
continues its operation based on the internal oven oscillator.
If the FCM is approaching the end of its lifetime but the
reference frequency is still correct, the BTS and system
performance might be normal for months or even one year after the
alarm activation (provided that the DAC is not at the edge of the
adjustment area).

Reportedalarms

7651 BASE STATION OPERATION DEGRADED


7652 BASE STATION NOTIFICATION

LEDdisplay

Blinking red

Instructions

1. Check the GPS receiver installation.


2. Check the GPS receiver status.
3. Check connection between the GPS receiver and Flexi Lite BTS.

Relatedfaults

4.94 Radio resources switched off


FaultIDandname

4057: EfaultId_RfSwitchedOffAl

Usedinproducts
Detectingunit

SCR

Source

Antenna line

Meaning

The TX carriers served by the affected antenna lines are


disabled, which causes degradation of operation of the related
cells or their deactivation. This reduces the power transmitted
by the Power Amplifier in Radio Module for the sake of protecting
the Power Amplifier against HW failure caused by operation under
excessive VSWR value conditions (antenna line impedance
mismatch).

State

Start / Cancel

Unitstatus

Out of order;Working

Unitstatusattributes

Out of order: if VSWR alarm is not active for the same cell.
Working: if VSWR alarm is active for the same cell.

Issue:01B

DN09145932

85

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Effect

The cell is disabled if all of its critical radio resources are


affected, or cell operation is degraded if part of the cell's
resources is affected, but the cell still has critical resources
working.

Reportedalarms

7652
7653
7654
7655

LEDdisplay

Stable red (7653, RF state faulty), Blinking red (7653, RF state


degraded), Stable green (7655)

Instructions

1. Check the antenna lines: antennas, antenna cables, connector


torques, and antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance matching.

BASE
CELL
CELL
CELL

STATION NOTIFICATION
FAULTY
OPERATION DEGRADED
NOTIFICATION

Relatedfaults

4.95 Resource block not available


FaultIDandname

145: EFaultId_ResourceBlockNotAvailableAl

Usedinproducts
Detectingunit

SCR

Source

FSP

Meaning

If there are no DSP resources for PIC configuration, Telecom


rejects the PIC configuration and raises an alarm to indicate
"Resource block not available".

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

BTS HSUPA Capability is degraded in the cell where the Parallel


Interference Cancellation (PIC) feature was active.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1) When the fault is detected, a new PIC configuration is to be


provided by the BTS Site Manager.
2) If this is a repetitive problem, the FSP card has to be
removed and re-inserted.

Relatedfaults

86

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4.96 Resource block occupied by high priority services


FaultIDandname

146: EFaultId_ResourceBlockOccupiedAl

Usedinproducts
Detectingunit

SCR

Source

FSP

Meaning

If PIC configuration cannot be allocated to a DSP resource


because the DSP is in use with some high-priority users, Telecom
raises this fault. Telecom then tries to move the high-priority
users to a different resource block and tries again to allocate
PIC configuration to the DSP a number of times for 3 minutes. In
case of failure, Telecom rejects the received configuration to
indicate "Resource block occupied by high priority users".

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

BTS HSUPA Capability is degraded in the cell where the Parallel


Interference Cancellation (PIC) feature was active.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1) The alarm indicates that the PIC configuration has failed. New
PIC pool configuration is to be provided by the BTS Site Manager.
2) If this is a repetitive problem, the FSP card has to be
removed and
re-inserted.

Relatedfaults

4.97 RF Module critical file not found


FaultIDandname

1901: EFaultId_FrCriticalFileNotFound

Usedinproducts

FlexiLiteBTS

Detectingunit

FRx/LTX

Source

FR

Meaning

A critical configuration file is missing from the RF Module.

State

Start

Unitstatus

Out of order

Issue:01B

DN09145932

87

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Unitstatusattributes
Effect

Calls are not possible through the affected cell(s) (7653 CELL
FAULTY).
Calls are possible but cell capacity and performance might
decrease (7654 CELL OPERATION DEGRADED).
No impact on system (7652 BASE STATION NOTIFICATION)

Reportedalarms

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red (7653); Blinking red (7654)

Instructions

Replace the alarming Flexi Lite BTS.

Relatedfaults

RF Module failure
3010: EFaultId_RfModuleFailure

4.98 RF Module failure


FaultIDandname

3010: EFaultId_RfModuleFailure

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM, FR

Source

FR

Meaning

The FlexiBTS has detected an abnormal operation or a failure in


the internal functionality of the RF Module.

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the fault situation might


have no impact on the operation (BASE STATION NOTIFICATION) or
the BTS capacity might decrease(CELL OPERATION DEGRADED or CELL
FAULTY).

Reportedalarms

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order until the alarm
disappears.
1. Check the other active BTS alarms (System Module failure,
Baseband Bus failure, Failure in optical RP3 interface and
Antenna Line Device failure) and act accordingly.
2. Reset the alarming RF Module by blocking/unblocking it.
3. Check cables between the System Module and the RF Module.

88

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Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4. If that does not help, replace the faulty RF Module.


Relatedfaults

TX output power measurement fault


103: EFaultId_MeasurementAl
Cell power monitoring
125: EFaultId_CellPowerAl
Low noise amplifier failure
1839: EFaultId_LNAFailureAl
TX out of order
1907: EFaultId_FrTxOutOfOrder
RF Module gain adjusting failure
1908: EFaultId_FrGainAdjust
RX out of order
1911: EFaultId_FrRxOutOfOrder

4.99 RF Module file not found


FaultIDandname

1902: EFaultId_FrFileNotFound

Usedinproducts

FlexiLiteBTS

Detectingunit

FRx/LTX

Source

FR

Meaning

The RF Module SW has detected that a non-critical configuration


file is missing.

State

Start

Unitstatus

Degraded

Unitstatusattributes
Effect

The RF Module is configured with default settings and the


performance is not as expected.

Reportedalarms

7652 BASE STATION NOTIFICATION


7654 CELL OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Block/unblock the Flexi Lite BTS.


2. If that does not help, replace the alarming Flexi Lite BTS.

Relatedfaults

RF Module failure
3010: EFaultId_RfModuleFailure

4.100 RF sensor temperature too high in Flexi Lite


FaultIDandname

4074: EFaultId_RfModuleTempTooHighInSbfAl

Usedinproducts

Issue:01B

DN09145932

89

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Detectingunit

FCT

Source

RF

Meaning

Validated sensor temperature is greater than the predefined


property value in BTS Property File. Relevant for Flexi Lite RF
part only.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The operation of the Flexi Lite BTS might decrease.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

None

Instructions

Check the fans and ensure that the sensor temperature on the site
is acceptable.

Relatedfaults

Temperature alarm
3040: EFaultId_TemperatureAlarm

4.101 RX out of order


FaultIDandname

1911: EFaultId_FrRxOutOfOrder

Usedinproducts
Detectingunit

FRx/LTX

Source

Antenna line

Meaning

The RF Module RX RF synthesizer is not locked.

State

Start

Unitstatus

Out of order;Degraded

Unitstatusattributes

[AAS]: [Rel1 HW] Degraded if half or less than half of


ActiveElements having faulty RX HW. [Rel2 HW] Degraded if half of
RX resources belong to neighbour Active Elements are working or
more than half of RX resources are working.
[Otherwise]: Out of Order

Effect

Calls are not possible through the affected cell(s) (7653 CELL
FAULTY).
There can be problems with calls made through the affected
cell(s) (7654 CELL OPERATION DEGRADED).

Reportedalarms

90

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

LEDdisplay

Blinking red (7654), Stable red (7653)

Instructions

1. BTS reset.
2. If that does not help, replace the FlexiLiteBTS.

Relatedfaults

4.102 Rx signal level failure


FaultIDandname

133: EFaultId_RxAntennaSignalLevelTooLowAl
134: EFaultId_RxAntennaSignalLevelDifferenceTooHighAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

Antenna line

Meaning

133: EFaultId_RxAntennaSignalLevelTooLowAl
The RX signal level is less than -112dBm
134: EFaultId_RxAntennaSignalLevelDifferenceTooHighAl
The difference between the
maximum and minimum power levels of all RX antennas in the same
cell and sector is more than the limit defined for the Module.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes

Degraded (RX level is under the threshold or the difference


between max and min RX levels is over the limit)

Effect

Cell capacity is decreased.

Reportedalarms

7654 CELL OPERATION DEGRADED

LEDdisplay

N/A

Instructions

1. Check BTS Site Manager for the received signal levels to find
out which RX is causing the problem.
2. If there are some Antenna line devices, check them.
3. Check the antenna cables. The FlexiLite module, antenna
feeder, or antenna is faulty on the antenna line which has the
inadequate RX level. Check and replace the faulty equipment.
Note: The RX value in BTS Site Manager is refreshed at one minute
intervals.

Relatedfaults

Issue:01B

DN09145932

91

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.103 Safety power limit exceeded


FaultIDandname

4170: EFaultId_SafetyPowerLimitExceededAl

Usedinproducts
Detectingunit

SCR

Source

Antenna line

Meaning

Commissioned sum of Maximum Carrier Power for cells in one pipe


has exceeded Maximum Output Power Safety Limit.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

Calls are not possible through the affected cell(s) (7653 CELL
FAULTY).
Calls are possible but the cell capacity and performance might
decrease
(7654 CELL OPERATION DEGRADED).

Reportedalarms

7653 CELL FAULTY


7654 CELL OPERATION DEGRADED

LEDdisplay

N/A

Instructions

Sum of Maximum Carrier Power values in one pipe should not exceed
Maximum Output Power Safety Limit. Change Maximum Carrier Power
value and perform recommissioning.

Relatedfaults

4.104 SRAM operation failure


FaultIDandname

1875: EFaultId_SRAMRdAl
1876: EFaultId_SRAMWrAl

Usedinproducts
Detectingunit

FSM

Source

FSM

Meaning

SRAM memory operation failure. If this alarm appears


continuously, the SRAM chip may be broken.

State

Start

Unitstatus

Degraded

92

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Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Unitstatusattributes
Effect

The BTS functionality is degraded and/or resources are


unavailable.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Check the other active alarms.


2. Replace the alarming module.

Relatedfaults

4.105 SRIO chain configuration was rejected


FaultIDandname

4015: EFaultId_Srio_ConfFailedAl

Usedinproducts
Detectingunit

FSM

Source

FSP

Meaning

The platform SW rejected the baseband bus related SRIO


configuration for Faraday core.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

BTS does not function correctly. Some BB processing resources in


the BTS are out of use.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Stable red

Instructions

Replace the alarming unit/module.

Relatedfaults

4.106 SW fallback
FaultIDandname

4082: EfaultId_FallbackDueToMaxResetLoopCounterValueAl

Usedinproducts

FlexiBTS

Issue:01B

DN09145932

93

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Detectingunit

SCR

Source

SCR

Meaning

Source unit has reached the maximum number of reset attempts,


that is the source unit cannot successfully finish start-up after
the SW update.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Source unit has inconsistent SW version.

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red

Instructions

If the BTS is not automatically updated by NetAct: Update SW to


the BTS with the SW version running on the BTS before SW update
causing SW fallback.

Relatedfaults

4.107 SyncE Quality Level Degraded on unit $UID,


interface $IF
FaultIDandname

61624: SSM_POORQUALITY

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

STPG

Meaning

This alarm is raised when the received SSM indicates lower clock
quality (e.g. "do not use" or "EEC") than required.

State

Active / Cleared

Unitstatus

Minor

Unitstatusattributes
Effect
Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable Green

Instructions

94

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Relatedfaults

4.108 SyncE SSM Timed Out on unit $UID, interface $IF


FaultIDandname

61623: SSM_TIMEOUT

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

STPG

Meaning

In case the incoming SSM is not anymore received for a certain


time period (configured via 'ssmTimeout' parameter) this an alarm
is raised.

State

Active / Cleared

Unitstatus

Minor

Unitstatusattributes
Effect
Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable Green

Instructions
Relatedfaults

4.109 Synchronization lost


FaultIDandname

61058: FTM_SYNC_LOSS

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

STPG

Meaning

Primary and secondary timing source lost. The WBTS is running on


internal clock or in hold-over mode and no timing signal is sent.
The first and second synchronisation sources from the configured
priority list are unavailable. On failure, the WBTS switches
automatically to the next clock source in the priority list.
Probable cause: The transmission links selected for clock source
are faulty. The reason can be alarms on the interfaces (for
example, LOS, LOF or AIS).

Issue:01B

DN09145932

95

FlexiLiteBTSfaults

FlexiLiteBTSFaults

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

Possible impact: The BTS isn't synchronized to the network


anymore.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

Use the BTS Site Manager to check which interfaces have been
configured as synchronization sources.
For the PDH interfaces, do as follows:
1. Check that the cables are connected to the correct connectors.
2. Check whether the interface at the far end is switched on.
3. Check whether there are active alarms at the far end. If there
are, follow the instructions on handling those alarms.
4. To verify that the hardware of the interface unit works
correctly, connect a loop cable and check whether the alarm
disappears.

Relatedfaults

4.110 System Module failure


FaultIDandname

3000: EFaultId_SystemModuleFailure

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

The Flexi Lite BTS has detected an abnormal operation or a


failure in the internal functionality of the BTS.

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the BTS capacity might


decrease (BASE STATION OPERATION DEGRADED) or the BTS might not
be operational at all (BASE STATION FAULTY).

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

N/A

96

DN09145932

Issue:01B

FlexiLiteBTSFaults

Instructions

FlexiLiteBTSfaults

Note: Perform the steps below in the listed order.


Flexi Lite BTS:
1. Reset the BTS.
2. Replace the Flexi Lite BTS.

Relatedfaults

No connection to unit
10: EFaultId_NoConnectionToUnitAl
4052: EFaultId_ConnectionToUnitLostAl
Unit synchronization failed
16: EFaultId_SynchronizationAl
POST test failed
69: EFaultId_Post_test_failedAl
Fatal OSE error
418: EFaultId_OseFatalErr
Oven oscillator heating failure
1817: EFaultId_Ov_Osc_HeatAl
Oven oscillator clock missing
1819: EFaultId_OcxoClkMissAl
Communication failure
1806: EFaultId_CommunicationFailureAl
SRAM operation failure
1875: EFaultId_SRAMRdAl
1876: EFaultId_SRAMWrAl
Antenna link is down
476: EFaultId_Rp3BusError
Master unit has lost connection to the slave unit
4019: EFaultId_KeepAliveStatusErrorAl
DSP mode change failed
139: EFaultId_DspModeChangeFailAl
TargetId verification failure
4056: EFaultId_TargetIdVerificationFailureAl
Ten consecutive Nacks received from a DSP at DCH setup
149: EFaultId_DspNacksReceivedAl

4.111 TargetId verification failure


FaultIDandname

4056: EFaultId_TargetIdVerificationFailureAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

NetAct Licence Manager did not respond to the verification


request. TargetId verification was not possible.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working - BTS is trying to verify the targetId, but licensed


functionality is not affected for trial period time.
Degraded - BTS is trying to verify the targetId and licensed
functionality has been disabled after trial period time had
passed.

Issue:01B

DN09145932

97

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Effect

Depending on the reported severity:


- if Minor (Working), the BTS is working normally but the
functionality/resources is/are to be disabled/unavailable after
the trial period time expires.
- if Major (Degraded), the BTS functionality is degraded and/or
the resources are unavailable.

Reportedalarms

7660 BASE STATION LICENCE EXPIRED


7661 BASE STATION LICENCE NOTIFICATION

LEDdisplay

Stable green

Instructions

Note! Perform the steps below in the listed order until the fault
disappears.
1. Reset the NetAct Licence Manager.
2. Reset the BTS.
3. Check the BTS license situation: the correct licenses have
been purchased
and installed.

Relatedfaults

4.112 Telecom cell enabling or disabling failed


FaultIDandname

115: EFaultId_CellEnablingFailureAl
116: EFaultId_CellDisablingFailureAl

Usedinproducts
Detectingunit

SCR

Source

LCR

Meaning

The cell enabling (the setup of CPICH and BCH) failed, or the
cell disabling (the release of common channels) failed.
The reason could be a hardware or a bus problem, or a lack of DSP
or transport resources.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The affected cell state remains unchanged.

Reportedalarms

7655 CELL NOTIFICATION

LEDdisplay

N/A

Instructions

1. Check other active alarms.


2. Check the number of FSP units.

Relatedfaults

98

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

4.113 Temperature alarm


FaultIDandname

3040: EFaultId_TemperatureAlarm

Usedinproducts

FlexiLiteBTS

Detectingunit

FSM, FR

Source

SCR, FR, FBIA

Meaning

The internal temperature of the RF Module or System Module


exceeds the threshold value, or the ambient temperature of the
module(s) is beyond the specified limits.

State

Start / Cancel

Unitstatus

N/A

Unitstatusattributes
Effect

Depending on the reported severity, the fault situation might


have no impact on the operation (BASE STATION NOTIFICATION), the
BTS capacity might decrease (CELL OPERATION DEGRADED, or CELL
FAULTY) or the BTS might not be operational at all (BASE STATION
FAULTY).

Reportedalarms

7650
7652
7653
7654
7655

LEDdisplay

N/A

Instructions

Note: Perform the steps below in the listed order.

BASE
BASE
CELL
CELL
CELL

STATION FAULTY
STATION NOTIFICATION
FAULTY
OPERATION DEGRADED
NOTIFICATION

1. Check other BTS faults and act accordingly.


2. Check the ambient temperature of the BTS modules. If the
ambient temperature is too high, make sure the airflow to the BTS
modules is unobstructed, that is, the BTS modules are not covered
with anything. If the ambient temperature is too low, it takes a
while for the BTS modules to heat themselves to the threshold
value.
3. Reset the alarming module/unit by blocking/unblocking it.
4. Replace the alarming module/unit.
Relatedfaults

Issue:01B

Unit temperature is high


2: EFaultId_UnitOverheatAl
RF sensor temperature too high in Flexi Lite
4074: EFaultId_RfModuleTempTooHighInSbfAl
FSP overheating
4077: EFaultId_FspOverheatingAl

DN09145932

99

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.114 Ten consecutive Nacks received from a DSP at DCH


setup
FaultIDandname

149: EFaultId_DspNacksReceivedAl

Usedinproducts
Detectingunit

SCR

Source

DSP

Meaning

One particular DSP Nacks DCH setup 10 times with cause


"NotEnoughResources=10" or "AlreadyActivated_Allocated=22" within
a 20 minute period.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Depending on the reported severity, BTS capacity might decrease


(BASE STATION OPERATION DEGRADED) or BTS might not be operational
at all (BASE STATION FAULTY).

Reportedalarms

7650 BASE STATION FAULTY

LEDdisplay

Stable red (7650)

Instructions

1. Block/unblock Flexi Lite BTS.


2. Replace the Flexi Lite BTS.

Relatedfaults

4.115 ToP master service $IP unusable


FaultIDandname

61631: TOP_MASTER_UNUSABLE

Usedinproducts

FlexiLiteBTS

Detectingunit

FQGA

Source

TOPF

Meaning

The reference clock monitoring has detected a loss of ToP


reference clock signal received from the master clock behind
$IP.
- The eNB does not receive a reply from ToP Master within a
certain time (5 sec) upon it has sent a sync request message
- The eNB receives from ToP Master a granted message rates (sync
message rate, delay message rate), that does not match the
requested rate by eNB

State

Active / Cleared

100

DN09145932

Issue:01B

FlexiLiteBTSFaults

Unitstatus

FlexiLiteBTSfaults

Minor

Unitstatusattributes
There might be available another synchronization source at eNB;
in that case the BTS switches automatically to the other clock
source.

Effect

If no other synchronization source is available at eNB, it runs


in hold-over mode;
Please refer to status of 3080: EFaultId_BtsReferenceClockMissing
Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Stable Green

Instructions

Check the cable connectivity.


Check the TOP configuration.

Relatedfaults

4.116 Transmission clock missing


FaultIDandname

1816: EFaultId_Trans_Clk_MsgAl

Usedinproducts

FlexiLiteBTS

Detectingunit

SCR

Source

SCR

Meaning

The reference clock monitoring has detected a loss of signal in


the reference received from the Transport.

State

Start / Cancel

Unitstatus

Degraded;Working

Unitstatusattributes

Working:
- some other reference clock is available
Degraded:
- any reference clock source is not available

Effect

Tuning does not follow the external reference.


Clock tuning is halted and the BTS continues its operation based
on the internal oven oscillator.
The air interface accuracy of 0.05ppm is kept for at least 24
hours. Within that time the BTS can work properly but the network
performance might start to gradually degrade.

Reportedalarms

7651 BASE STATION OPERATION DEGRADED


7652 BASE STATION NOTIFICATION

LEDdisplay

Blinking red

Instructions

1. Check the Iub connection.

Issue:01B

DN09145932

101

FlexiLiteBTSfaults

Relatedfaults

FlexiLiteBTSFaults

BTS reference clock missing


3080: EFaultId_BtsReferenceClockMissing

4.117 Transmission parameters missing


FaultIDandname

1825: EFaultId_PublicIPmissingAl
1826: EFaultId_TrParamMissingAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

A request to retrieve the public IP address information of the


FCT from the FT fails, or transmission parameters have not been
commissioned or properly set.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
The BTS is not commissioned or integrated to the network. The BTS
cannot be accessed or configured remotely.

Effect

The O&M Iub connection to the RNC cannot be established without


the public IP addresses of the FCM and RNC.
Transmission connections cannot be established to the RNC
autonomously when the transmission information is missing.
Reportedalarms

7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

Commission the transmission with the correct parameters, either


with a commissioning file or manually.

Relatedfaults

4.118 Transmission quality deteriorated


FaultIDandname

1921: EFaultId_FrTransmissionQualityDetoriated

Usedinproducts

FlexiLiteBTS

Detectingunit

FRx/LTX

Source

Antenna line

Meaning

The TX signal adjustment fails.

102

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

There might be problems with calls made through the affected


cell(s).

Reportedalarms

7652 BASE STATION NOTIFICATION


7654 CELL OPERATION DEGRADED

LEDdisplay

Blinking red

Instructions

1. Block/unblock the Flexi Lite BTS.


2. If that does not help, replace the alarming Flexi Lite BTS.

Relatedfaults

RF Module failure
3010: EFaultId_RfModuleFailure

4.119 TWAMP session down for reason: $r


FaultIDandname

61084: TWAMP SESSION DOWN

Usedinproducts

FlexiBTS

Detectingunit

FQGA

Source

TWAMP

Meaning

A TWAMP session has gone down.

State

Start / Cancel

Unitstatus

Major

Unitstatusattributes
Effect

None, except that the TWAMP session goes in disabled state.

Reportedalarms

7665 BASE STATION TRANSMISSION ALARM

LEDdisplay

Blinking Red

Instructions

Check the cabling towards the TWAMP responder. Check the


configuration of the TWAMP responder.

Relatedfaults

Issue:01B

DN09145932

103

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.120 TX failure in MIMO


FaultIDandname

4003: EFaultId_TxFailureTurnMimoOffAl

Usedinproducts
Detectingunit

SCR

Source

LCR

Meaning

Due to a TX path failure, MIMO (Multiple Input Multiple Output)


functionality is not operational in the cell related to the
faulty TX.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The affected cell remains working as a non-MIMO cell. All MIMO


users of the cell are deleted.

Reportedalarms

7655 CELL NOTIFICATION

LEDdisplay

Stable green

Instructions

The affected cell starts working as a non-MIMO cell


automatically. It does not require any manual change.
The cell operates as a non-MIMO cell as long as the TX that is
responsible for transmission of S-CPICH for the cell remains in
"Faulty" state.
Check the other active BTS faults and act accordingly.

Relatedfaults

4.121 TX out of order


FaultIDandname

1907: EFaultId_FrTxOutOfOrder

Usedinproducts

FlexiBTS

Detectingunit

FRx/LTX

Source

Antenna line

Meaning

The RF Module TX path is not usable.

State

Start / Cancel

Unitstatus

Out of order;Degraded

104

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Unitstatusattributes

[AAS]: Degraded if less than half of ActiveElements having faulty


TX HW.
[Otherwise]: Out of Order

Effect

Calls are not possible through the affected cell(s) (7653 CELL
FAULTY).
Calls are possible but the cell capacity and performance might
decrease (7654 CELL OPERATION DEGRADED).

Reportedalarms

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red (7653); Blinking red (7654)

Instructions

1. Reset BTS.
2. If that does not help, replace the FlexiLiteBTS.

Relatedfaults

4.122 Unit initialization failure


FaultIDandname

12: EFaultId_TcomConfigAl
13: EFaultId_AtmConfigAl
15: EFaultId_InitializationAl
4040: EFaultId_InitFaultManAl

Usedinproducts
Detectingunit

SCR

Source

SCR

Meaning

A unit/module or an IP address initialization has failed.

State

Start

Unitstatus

Out of order;Degraded

Unitstatusattributes
Effect

If the fault source is SCR, the BTS is not operational.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Blinking red (7651), Stable red (7650)

Instructions

1. Block/unblock the alarming module. If that does not help,


replace the alarming module.
2. If the SCR is the fault source, check the RNC IP address in
the commissioning file and modify the file if needed. If that
does not help, perform a power-off reset.
3. If Step 2 does not help, replace the alarming module.

Issue:01B

DN09145932

105

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Relatedfaults

4.123 Unit not supported by current BTS SW version


FaultIDandname

95: EFaultId_NotSupportedUnit

Usedinproducts
Detectingunit

SCR

Source

All possible units.

Meaning

An unsupported unit has been detected in the BTS. Typically, this


happens when a new unit version is installed and there is older
BTS SW in use that does not support the new unit version.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Depending on the reported severity, the BTS capacity might have
decreased (BASE STATION OPERATION DEGRADED, CELL OPERATION
DEGRADED, CELL FAULTY) or the BTS might not be operational at all
(BASE STATION FAULTY).

Effect

For resources that are not taken into use (not commissioned),
lack of support
is reported by minor severity alarm (BASE STATION NOTIFICATION).
Reportedalarms

7650 BASE STATION FAULTY


7653 CELL FAULTY

LEDdisplay

Stable red (7650), N/A (7653)

Instructions

1. Upgrade the Flexi Lite BTS software.


2. Replace the Flexi Lite BTS.

Relatedfaults

4.124 Unit SW download failed


FaultIDandname

6: EFaultId_SwDownloadAl

Usedinproducts
Detectingunit

SCR

Source

DSP (Nyquist, Turbo Nyquist)

Meaning

Software update to a unit/subunit or module has failed.

106

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

If the DSP software download fails, the BTS capacity drops.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red

Instructions

1. Download the BTS SW again.


2. Reset the BTS.
3. If Step 2 does not help, replace the Flexi Lite BTS.

Relatedfaults

4.125 Unit synchronization failed


FaultIDandname

16: EFaultId_SynchronizationAl

Usedinproducts
Detectingunit

SCR, FSP

Source

SCR, FSP

Meaning

FCM/FCT/FSP synchronization has failed.

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

The BTS capacity might have decreased (BASE STATION OPERATION


DEGRADED) if reporting unit is FCM/FCT on ESM or not all FSP.
The BTS might not be operational at all (BASE STATION FAULTY) if
reporting unit is FCM/FCT on MSM or all FSPs.

Reportedalarms

7650 BASE STATION FAULTY


7651 BASE STATION OPERATION DEGRADED

LEDdisplay

Stable red (FCM/FCT on MSM or all FSP's); Blinking red (FCM/FCT


on ESM or not all FSP)

Instructions

1. Block/unblock the Flexi Lite BTS.


2. Replace the Flexi Lite BTS.

Relatedfaults

Issue:01B

DN09145932

107

FlexiLiteBTSfaults

FlexiLiteBTSFaults

4.126 Unit temperature is high


FaultIDandname

2: EFaultId_UnitOverheatAl

Usedinproducts
Detectingunit

SCR

Source

SCR, PSU

Meaning

The temperature of a unit/module exceeds the threshold value.

State

Start / Cancel

Unitstatus

Working

Unitstatusattributes
Effect

The operation of the BTS possibly decreases.

Reportedalarms

7652 BASE STATION NOTIFICATION

LEDdisplay

Stable green

Instructions

Check the active fan alarms, and the airflow of the BTS.

Relatedfaults

Temperature alarm
3040: EFaultId_TemperatureAlarm

4.127 Unknown HW resource


FaultIDandname

94: EFaultId_UnknownUnitType

Usedinproducts
Detectingunit

SCR

Source

FR

Meaning

A unit cannot be identified by its product code or by its


physical device address (object ID).

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

108

Depending on the reported severity, the BTS capacity might


decrease (BASE STATION OPERATION DEGRADED, CELL OPERATION
DEGRADED, CELL FAULTY) or the BTS might not be operational at all
(BASE STATION FAULTY).

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

Reportedalarms

7650 BASE STATION FAULTY


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red (7650), N/A (7653, 7654)

Instructions

Replace the Flexi Lite BTS.

Relatedfaults

4.128 Unknown product code


FaultIDandname

93: EFaultId_UnknownProductCode

Usedinproducts
Detectingunit

SCR

Source

FSM, FSP, FT, FR

Meaning

A module cannot be identified by its product code but is known by


its physical device address (object_ID).

State

Start

Unitstatus

Out of order

Unitstatusattributes
Effect

Depending on the reported severity, the BTS capacity might have


decreased (BASE STATION OPERATION DEGRADED, CELL FAULTY, CELL
OPERATION DEGRADED) or the BTS might not be operational at all
(BASE STATION FAULTY).

Reportedalarms

7650 BASE STATION FAULTY


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

LEDdisplay

Stable red (7650,7653), Blinking red (7654)

Instructions

Replace the Flexi Lite BTS.

Relatedfaults

4.129 Validation of signed file failed


FaultIDandname

4145: EFaultId_SignatureValidationFailedAl

Usedinproducts
Detectingunit

Issue:01B

SCR

DN09145932

109

FlexiLiteBTSfaults

FlexiLiteBTSFaults

Source

SCR

Meaning

SW file validation against its signature failed.

State

Start / Cancel

Unitstatus

Out of order;Working

Unitstatusattributes
Effect

In case of a problem detection in SW activation, the SW


activation and consequent reset are aborted.
In case of a problem detection in Start-up, BTS remains out of
order. Rollback to previous SW and another SW download must be
requested by Customer.

Reportedalarms

7650 BASE STATION FAULTY


7652 BASE STATION NOTIFICATION

LEDdisplay

Stable red (7650) Stable green (7652)

Instructions

Trigger SW update for BTS to the requested SW version.

Relatedfaults

4.130 VSWR major alarm


FaultIDandname

1837: EFaultId_VSWRMajorAl

Usedinproducts
Detectingunit

FR

Source

Antenna line

Meaning

VSWR value exceeds the defined level. The antenna line is


mismatched or damaged.

State

Start / Cancel

Unitstatus

Out of order

Unitstatusattributes
Effect

The cell is disabled if all its critical radio resources are


affected, or the cell operation is degraded if part of the cell's
resources are affected, but the cell still has critical resources
working.
Downlink signal transmission on the given antenna line is
disabled and the corresponding FR transmitter is unusable. Hence,
the overall FR state is affected.

Reportedalarms

110

7652 BASE STATION NOTIFICATION


7653 CELL FAULTY
7654 CELL OPERATION DEGRADED

DN09145932

Issue:01B

FlexiLiteBTSFaults

FlexiLiteBTSfaults

7655 CELL NOTIFICATION


LEDdisplay

Stable red (all Antenna Lines of the RF module are faulty);


Blinking red (not all Antenna Lines of the RF module are faulty)

Instructions

1. Check the antenna cables, connectors, antenna, and possible


antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance matching.

Relatedfaults

4.131 VSWR minor alarm


FaultIDandname

1838: EFaultId_VSWRMinorAl

Usedinproducts
Detectingunit

FR

Source

Antenna line

Meaning

Radio Module has detected a VSWR value exceeding the defined


level. The antenna line is slightly mismatched.

State

Start / Cancel

Unitstatus

Degraded

Unitstatusattributes
Effect

The output power at the antenna is decreased and the antenna is


not working optimally.

Reportedalarms

7652 BASE STATION NOTIFICATION


7654 CELL OPERATION DEGRADED
7655 CELL NOTIFICATION

LEDdisplay

Blinking red

Instructions

1. Check the antenna cables, connectors, antenna and possible


antenna line devices.
2. Check the antenna line (TX-cable-antenna) impedance matching.

Relatedfaults

Issue:01B

DN09145932

111

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