Agarcio, Viola Raye D.

BSIT 3A-G1

Reflection Paper for Seminar and Trips in Baguio City

(Day 1)
Abacus Philippines has offices in Makati, Cebu, Davao and newly opened in North
Luzon to service more than 2,000 subscribers nationwide. Last March 2, we went to its North
Luzon Office 2nd Floor 1St Street Balibago Angeles City, Pampanga .Abacus provides travel
agencies with leading edge solutions that will help the agencies to deliver best in class service,
lower operating costs and maximise their revenue. Some of their services are Abacus AirCentre,
Abacus TripPlan, Abacus WebCreate, Abacus TicketingExpress, Abacus Hotel, Abacus Car,
Abacus AutomationHub.
Abacus Philippines provides its subscribers with unrivalled services, continued product
improvements and remain in the forefront of product leadership and innovation. They widen the
distribution of travel content from hundreds of travel suppliers including airlines, hotels, car
rentals and insurance providers.Abacus International is owned by a consortium of Asias leading
airlines including All Nippon Airways, Cathay Pacific, China Airlines, EVA Airways, Garuda
Indonesia, Dragonair, Philippine Airlines, Malaysia Airlines, Royal Brunei Airlines, SilkAir and
Singapore Airlines.
Our next Stop is the Sutherland Philippines located at Berthaphil 2 Compound, Jose Abad
Santos Avenue 2009 Clark, Pampanga, Philippines. It has been recognized by The Philippine
Economic Zone Authority (PEZA) with the Outstanding Employer Award for the last three
years. This honor reflects our commitment to providing a rewarding work environment and well
as generating new employment opportunities in the country. The company was also recognized
as the "Fastest Growing BPO Company" by the IT Business Processing Association of the
Philippines. Sutherland Philippines operates eight facilities in the Philippines, including two
centers in metro Manila. Established in 2005, we are now the proud employer of more than
15,000 employees. Our Philippines operations are one of Sutherlands fastest growing
geographies in business revenue and employee headcount.

Agarcio, Viola Raye D.C

BSIT 3A-G1

Reflection Paper for Seminar and Trips in Baguio City

(Day 2)
On the second day of our trip, our first itinerary is PLDT Innolab at Shangri-La Naguilian
Road, Baguio City Philippines 2600 where it is the laboratory of PLDT, the staffs there are very
accommodating and friendly, the InnoLab is a testing ground for new products and services, a
facility for technical skills training, and a laboratory where real world customer problems are
dealt with on a daily basis. PLDT Innolab is set to become the foundation of focused research,
new generation product development, and innovation in service and technology. At PLDT
Innolab, visitors from around the country have the opportunity to identify current and future
needs, exchange knowledge and ideas with PLDT experts. Sitel or Systems International
TELemarketing is a telemarketing and outsourcing business. And then we went to Our Lady of
Lourdes Grotto located at Dominican Hill Rd, Baguio, 2100 Benguet.
Sitel Calls may involve billing inquiries, account or product inquiries, product or service
orders, installation scheduling or technical product trouble shooting. Their clients come from
various industries such as financial services, telecommunications, retail, hospitality and health
care. Sitel has vast experience across all major verticals, including financial services,
communications, healthcare, manufacturing, media and entertainment, public sector, retail,
technology, travel and utilities. The Sitel company is an English speaking zone, they are so strict
with their policies and regulations.
Our fourth stop is Mines View Park. It is an overlook park on the northeaster outskirts of
Baguio City in the Philippines, The Mansion. It is the official summer residence of the President of
the Philippines, Good Shepherd and SM Baguio.

Agarcio, Viola Raye D.C

BSIT 3A-G1

Reflection Paper for Seminar and Trips in Baguio City

(Day 3)
On the third day, we went to Strawberry farm in La Trinidad Benguet, we bought some
souvenirs there like t-shirts, key chains and food. At 12:00pm, we attended seminar about ICs or
Integrated Circuits. It is a set of electronic circuits on one small plate ("chip") of semiconductor
material, normally silicon.
This can be made much smaller than a discrete circuit made from independent electronic
components. ICs can be made very compact, having up to several billion transistors and
other electronic components in an area the size of a fingernail. The width of each conducting line
in a circuit can be made smaller and smaller as the technology advances; in 2008 it dropped
below 100 nanometres. And now is tens of nanometres.
Lastly, we visited the University of the Cordilleras, formerly known as Baguio Colleges
Foundation (BCF). It is a private university in Baguio City, Philippines. The school is situated at
the heart of the city, near Our Lady of Atonement Church (the Baguio Cathedral), hotels,
restaurants, and shopping malls. The faculties and students there are very accommodating and
friendly. The school is so big but I can see the cleanliness especially in their CR. Their IT
College is so beautiful and fascinating.
Their computer labs are good. They have internet connection in each lab. Their enrolment
system is online. The library is too big and they have special basketball court. They conducted us
a seminar that tackles Photoshop, 3D animation, and the courses they offered which are Bachelor
of Science in Computer Science, Bachelor of Science in Information, System Bachelor of
Science in Information Technology and Associate in Computer Technology.

Agarcio, Viola Raye D.C

BSIT 3A-G1

Reflection Paper for Group 1 Local Seminar

There are many Purpose of academic gatherings or seminars. In our seminar last February
3, the purpose is to develop our skills in 3D animation. Our speaker is Mr. Jairo Gonzal, an
instructor in Bulacan Agricultural State College in Balagtas, Organizing a seminar is too
difficult, there are many things to do. And success may achieve if there is a teamwork. In our
section, there are people who is in charge in foods, ice breaker, flow of the program, prizes,
invitations, certificates and the search for the speaker. Academic gatherings are critical to a
professors role as a creator of knowledge. Research, teaching and service do not take place in
isolation, rather every field of knowledge is enhanced by the interactions of academics studying
similar, related or even different things in different places. When they come together and talk
about what they have learned there is tremendous potential for leaps in knowledge and
understanding.

Academic conferences range in size from small with a very specific focus, to very large
with a broader range of fields of study and issues. Preparing for such gatherings is extremely
time intensive and requires some experience and a collaborative effort among many individuals.
New faculty members should seek out academic gatherings that help them expand their thinking
and get involved in participating in the behind the scenes work from the outset of their careers.
Starting small and taking on gradually more responsibility is expected of faculty members. Be
careful not to take on too much too soon, however, since there are many demands on a faculty
members time.

Once you have established a relevant set of conferences you plan to attend on an
ongoing basis, get involved in helping organize, set up, and plan for upcoming events. The
connections you will make compensate for the time it takes to get involved. Just be sure to set
boundaries so that you do not take on too much. Mid-career faculty should step up their
involvement in conference organizing as they look to build their service to the profession
component of their vita.

Agarcio, Viola Raye D.C

Reflection Paper for Group 2 Local Seminar

BSIT 3A-G1