Sangeetha Radhakrishnan PERSONAL SUMMARY
Role: Technical Analyst - ERP
Mail Address:
sangeetha.radhakrishnan@cogniz
ant.com
Mobile Number: 9841179799
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Dear Sir/Madam,
Kindly find enclosed my resume to
provide you with an overview of my
relevant experience and training in
various Domains. I have nearly 5
years of experience
in Oracle PeopleSoft.
I will be delighted to discuss my
experience further with you to suit
your requirement.
Looking forward to hear from you,
Yours Sincerely,
Sangeetha Radhakrishnan
SUMMARY

• PeopleSoft Developer with more than 4 and half years of experience.

• Have expertise in various HCM modules like Workforce Administration,

PeopleSoft Security, Compensation and Position Management.

• Experience in implementation, Support and Testing of PeopleSoft Applications

• Currently involved in redesign of PeopleSoft HCM 9.0 and the Data Permission
Security as a Techno Functional analyst.

• Earlier Projects includes Pfizer Global Share Services which was HRMS
development and support and PeopleSoft HRMS Upgrade from 8.1 to 8.9m
version for RadioShack Client.

• Strong analytical, Functional, Technical and Testing skills.

• Systematic approach to the task, ability to logically analyze complex

scenarios and devise simplistic solutions.

• Excellent communication skills.

• Key strengths include ability to work under pressure, team player.

TECHNICAL SKILLS

Operating System Windows-95/98/2000/NT

ERP – PeopleSoft PeopleSoft HRMS 9.0 [Workforce Administration, HRMS

Functional PeopleSoft Security, Succession Planning, Career
Planning, Position Management, Compensation, Job
code, Manager Self Service, Employee Self Service]

PeopleSoft HRMS 8.9 [Workforce Administration, HRMS

PeopleSoft Security, Succession Planning, Career
Planning, Position Management, Compensation, Job
code, Manager Self Service, Employee Self Service]

PeopleSoft HRMS 8.3 [Work Force Management]

PeopleSoft HRMS 8.1 [Workforce Administration,

Manager Self Service, Employee Self Service ]

ERP Tools Development Tools - PeopleTools , Application

Designer, PeopleCode, Application Engine, Structured

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 Query Reports (SQR) and PeopleSoft Workflow

Reporting and Decision Support Tools - PS Query,

Maintain Security, Query Manager, Process Scheduler
Manager, and SQR.

Integration Technologies - Component Interfaces

Programming PeopleCode, SQR, C, C++

Languages

Databases & Tools MS-SQL Server, Oracle 9i/10g

Markup language HTML

EMPLOYMENT HISTORY

Name of the Company Designatio From To

n

Cognizant Technologies Solutions Technical Jan 2007 Till Date

Analyst -
ERP
Scope International Product Jul 2005 Dec 2006
analyst

EDUCATION

Degree College/University

S.A Engineering College/Anna

Bachelor Degree (B.E) in Computer University
Science and Engineering

EXPERIENCE SUMMARY

PROJECT PROFILE 1

Project Title Pfizer GSS Data Management

Location Cognizant Offshore, Chennai, India (April 2009 –

Till Date)
Operating Systems Windows NT, Unix

PeopleSoft Functionality HRMS, HRMS Security

Programming PeopleTools , PeopleSoft Security Administration,

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Languages/PeopleTools Used Application Designer, Application Engine,
Structured Query Reports (SQR), PeopleSoft
Workflow, PS Query, Process Scheduler Manager,
Component Interfaces

PROJECT DESCRIPTION

Pfizer Inc. is in the process of transitioning to a shared services model with global &
regional presence to enable delivery of cost-effective HR service delivery. The setup
of a global shared services model necessitates the streamlining of processes and
creation of a global process model with localization only specific needs such as local
regulatory compliance. Pfizer Inc. has completed a 13-week assessment to support
the definition of scope based on specific criteria.

Based on the assessment, 33 countries have been identified for standardization and
are to be moved to a shared services model over the course of the next 3
years. The processes considered for standardization was identified based on a 13-
week assessment and it consists of HR Administration, Colleague Data
Management, Global Mobility, On-boarding, and Workforce Tracking (Analytics). It
was determined that Recruiting, Compensation, Benefits, Payroll, Talent
Management, and Performance Management have been identified as out of scope
for this project.

CLIENT DESCRIPTION

Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical

company with Headquarters located in New York and major research and
development locations in the United States and England. Pfizer Inc. engages in the
discovery, development, manufacture, and marketing of prescription medicines for
humans and animals worldwide.

TECHNOLOGIES

Development Tools - PeopleTools, Application Designer, Application Engine,

Structured Query Reports (SQR) and PeopleSoft Workflow

Reporting and Decision Support Tools - PS Query, Process Scheduler Manager

and Structured Query Reports (SQR).

Integration Technologies - Component Interfaces

Roles and Responsibilities in the Project

As a Techno/Functional Consultant, I am performing the following tasks.

Under Functional responsibilities:

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 • Impact Analysis of Core HR Related Tables like Job Codes, Salary
Administration, Departments and Position Management.

• Recommendations for New Global Security Tree to depict the New

Organization Hierarchy.

• Creation of redesign implementation document that illustrates the Change

Methodology from the current state to meet the new Business Requirements

• Proposed standards to map the Cost Center information’s from Finance to

Department (HRMS).

• Recommendations to standardize the globalization of Job Codes.

• Redefining the Position Management Information’s based on the Global Job

Codes.

• Standardization to Job Function, Job Family and elimination of Customization

to fit in the delivered functionality.

Under Technical tasks:

• Capturing the detailed Impact of Interfaces, Processes and Custom Pages

based on the Functional recommendations.

• Feasibility study to implement the New Global Security Tree.

• Analyzing the Security Search view for the Components and altering
according to the new design of Combining the Department and Location.

• Created Queries to get the list of objects that gets impacted in this change
methodology.

• Review of the technical impact analysis document created by the team.

• Updates to Onsite Team Leader on the daily scheduled call about the status
and the progress.

PROJECT PROFILE 2

Project Title Pfizer Global Shared Services

Location Cognizant Offshore, Chennai, India (Jan 2008 – Mar

2009)

Hardware Intel based PC

Operating Systems Windows NT, Unix

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 PeopleSoft Functionality HRMS

Programming PeopleTools , Application Designer, Application

Languages/PeopleTools Engine, Structured Query Reports (SQR),
Used PeopleSoft Workflow, Process Scheduler Manager,
Component Interfaces

PROJECT DESCRIPTION

The nature of the project in the US is to ensure smooth functioning of the Pfizer's
PeopleSoft HRMS system and perform any enhancements as required by the
business users to the system. This will need coordinating with the technical team
and liaising between Onsite, customer and offshore team members. The main
target audiences of the application are the Human Resources Group, Resource
Management Group, Technical Support Executives and Project Managers.

CLIENT DESCRIPTION

Pfizer Inc. is the world's largest research-based biomedical and pharmaceutical

company with Headquarters located in New York and major research and
development locations in the United States and England. Pfizer Inc. engages in the
discovery, development, manufacture, and marketing of prescription medicines for
humans and animals worldwide.

TECHNOLOGIES

Development Tools - PeopleTools, Application Designer, Application Engine

Reporting and Decision Support Tools - PS Query, Process Scheduler Manager

and Structured Query Reports (SQR).

Integration Technologies - Component Interfaces

ROLES AND RESPONSIBILITIES IN THE PROJECT

As a key resource in the Project, I was responsible for the following:

• Studied the requirements and prepared related design documents for

creating a Helpdesk tool page in PeopleSoft HRMS.

• Involved in creating Pages and Components required for the Helpdesk tool
setup.

• Involved in resolving many production support issues in HRMS and providing

on-call support to the end users.
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 • Maintained track of the issues resolved and provided the clients and the end
users with a reference manual of the significant issues and possible
resolutions for the same.

• Acquired appreciation from Client for speedy resolution of the Production

issues.

• Got familiar with the clients of 94 countries in a short span due to the credit
of possessing very good communication skills and ability to tackle diversified
clients.

• Gained knowledge about various issues faced and possible solutions in

modules such as Position management, Workforce Administration, Base
Benefits, Global Performance Management, Security, Global Identity
Management (for Pfizer Contractors), Identity and Access Management (for
Pfizer Employees) and Global Compensation planning.

• Acquired excellent Client Interfacing Skills and was appreciated by the Client
Leads, being able to manage Users from different countries.

PROJECT PROFILE 3

Project Title Pfizer Work Force Manage

Location Cognizant Offshore, Chennai, India (Jan 2008 – Mar

2009)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming PeopleSoft Functional Testing

Languages/PeopleTools
Used

Bug Reporting Test Director 9.0

PROJECT DESCRIPTION

This Project is for Pfizer, Workforce Manage. This an Online approval process when
there is a change in colleague’s Grade, Pay and Separations. Once the initiating
manager initiates a change in colleague’s job data, it goes through a work flow for
approval to higher level managers and HR support. It basically deals with my
organization structure for a Manager who can view and take actions for his direct
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reports, indirect reports and open position. Viewing details and taking action for a
Colleague is primarily on Job and Position data. Manager has the ability to change
the following process for his colleagues.

• Change Grade or Pay

• Change Manager

• Change Job

• Separation

When there is any change in the above process and it is submitted for approval to
higher level manager, it is called as Work item. A work item has to go through
sequential approval process to get effected.

CLIENT DESCRIPTION

The client is a $27 billion Anglo-Swedish Pharmaceutical company that develops,

manufactures and sells pharmaceuticals to treat disorders in the gastrointestinal,
cardiac and vascular, neurological and psychiatric, infection, respiratory,
pathological inflammation and oncology areas.

TECHNOLOGIES

Development Tools – PeopleSoft Tester

Reporting and Decision Support Tools – Test Director

ROLES AND RESPONSIBILITIES IN THE PROJECT

As a key resource in the project I was responsible for the following:-

• Gained exposure to Workforce Management customized Module.

• Study the requirements and create related design documents.

• Preparation of Knowledge sharing documents at the end of each phase.

• Involved in analysis and review of the requests in the project.

• Identifying Test scenarios, developing Test scripts, Executing Test scripts and
Defect Reporting of the defects captured.

• Acquired excellent Client Interfacing Skills and was appreciated by the Client
for the ability to manage the System from the Defects

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PROJECT PROFILE 4

Project Title Interface Development

Location Cognizant Offshore, Chennai, India (Jul 2007 – Sep

2007)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer/Tester
Languages/PeopleTools
Used

Bug Reporting Test Director 9.0

PROJECT DESCRIPTION

The scope of this project is to create an interface between the ESA environment and
the Oracle One portal. The purpose of this interface is to capture the project details
like Project ID, Project Description, Assignment Start Date, Assignment End Date
and Billable/Non Billable, of an associate from the ESA system and then export it to
the ‘Oracle One’ PeopleSoft portal.

CLIENT DESCRIPTION

The client is a $27 billion Anglo-Swedish Pharmaceutical company that develops,

manufactures and sells pharmaceuticals to treat disorders in the gastrointestinal,
cardiac and vascular, neurological and psychiatric, infection, respiratory,
pathological inflammation and oncology areas.

TECHNOLOGIES

Development Tools – PeopleSoft HRMS 8.9, People Tools V 8.48

ROLES AND RESPONSIBILITIES IN THE PROJECT

As a key resource in the project I was responsible for the following:-

• Involved in analysis, coding, unit testing and review of the requests in the
project.

• Designed and developed DTS packages to migrate data from one

environment to another.

• Involved in creation of records, pages to display data on the Oracle portal.

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PROJECT PROFILE 5

Project Title PeopleSoft HRMS 8.0 to 8.9 Upgrade for

RadioShack Corporation, Texas, US
Location Cognizant Offshore, Chennai, India (Jan 2007 – Jun
2007)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

Bug Reporting Test Director 9.0

PROJECT DESCRIPTION

The scope of this project is to upgrade the current HRMS 8.0 version (8.19
PeopleTools version) of PeopleSoft application to HRMS 8.9 (8.48 PeopleTools
version).

CLIENT DESCRIPTION

RadioShack Corporation is one of the most experienced and trusted consumer

electronics specialty retailers. The company has a presence through more than
6,000 company-operated stores and dealer outlets in the United States, over 100
RadioShack locations in Mexico and nearly 800 wireless phone kiosks.

TECHNOLOGIES

Development Tools – PeopleSoft HRMS 8.9, People Tools V 8.48

Reporting and Decision Support Tools – Test Director

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Analyzing the existing functionality of HRMS 8.9 application and the

customized objects used in PeopleSoft HRMS 8.0.

• Comparing Support module of HRM 8.0 and HRM 8.9 to understand the
difference in functionality and prepared the functional specification for
upgrade.

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 • Understanding the requirements of the objects to be upgraded and involved
in preparation of technical Specification documents for online objects and
SQR’s.

• Development of the customized objects that needs to be upgraded to 8.9

using Application Designer and PeopleCode.

• Reapply of online objects and SQR’s.

• Involved in preparation and execution of the test scripts and performed Unit
Testing.

• Involved in System Testing.

• Involved in the online reapply objects and completed many Subsystems with
taking the full ownership.

PROJECT PROFILE 6

Project Title SQR for Daily Interface

Location Standard chartered Bank, Chennai, India (Oct 2006

– Dec 2006)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer/Tester
Languages/PeopleTools
Used

Bug Reporting Test Director 9.0

PROJECT DESCRIPTION

The three SQR are developed for the UKIRBMS Daily Interface for the following

• Interface for New Joiners

• Interface for Change in Member Record

• Interface for Leavers

TECHNOLOGIES
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Development Tools – PeopleSoft HRMS 8.0, People Tools 8.1, People Code

Reporting and Decision Support Tools – SQR

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Understanding of the Requirements (Process Flows, FDD, Technical Design)

• Interfaces development which pulls the data from the PeopleSoft tables and
stores in the UKIRBMS System Tables and involved in Scheduling the job for
everyday

• Creating Execution Flow for the test cases

• Involved in the System testing and creation of test scripts, preparing review
documents and ensuring quality standards in the project.

• Involved in Scheduling the job for everyday.

• The Pull option is made available in the UKIRBMS System

PROJECT PROFILE 7

Project Title PS Download

Location Standard Chartered Bank Offshore, Chennai, India

(Jul 2006 – Sep 2006)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

Bug Reporting Test Director 9.0

PROJECT DESCRIPTION

It is the critical process application and was developed / delivered on war footing
basis before the scheduled time. It was scheduled every day morning to gather the
download the data for Hong Kong with the Given Criteria. This is used to download
the data from the PeopleSoft environment to the Master Environment which holds
the data for all the applications available in the Benefit Environment.
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TECHNOLOGIES

Development Tools – PeopleSoft HRMS 8.0, PeopleTools 8.14, People Code, SQR

Reporting and Decision Support Tools – Test Director

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Involved in analysis, coding, unit testing and review of the requests in the
project

• Involved in the creation of Functional and Technical Design documents.

• Creation of test scripts, preparing review documents and ensuring quality

standards in the project.

• Active participant in client calls and onsite-offshore calls

• Preparation of Knowledge sharing documents at the end of each phase.

• Coordinating with the users for the Knowledge Transfer

PROJECT PROFILE 8

Project Title Job Requisition form

Location Standard Chartered Bank Offshore, Chennai, India

(Apr 2006 – Jun 2006)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

PROJECT DESCRIPTION

It is the module added in the Release of HRMS Project for Peoplewise. It replaces the
Manual work of requesting the job by the Managers. It involves the Create as
module which captures the details from the history of the employee and precedes it
with the newer ones getting recruited. It is based on the BRD given by the Business.

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Production Support phase were logged and maintained in the database through a
systematic approach.

TECHNOLOGIES

Development Tools – PeopleSoft HRMS 8.0, People Tools 8.1, Peoplecode, SQR

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Requirement Analysis of design documents and preparation of the technical

specifications.

• Involved in the development of the project.

• Involved in creation of test scripts, preparation of review documents, manual

execution of test scripts and defect tracking.

• Actively participate in client calls and onsite-offshore calls.

• Coordinating with the users for the Knowledge Transfer.

NON – PEOPLESOFT EXPERIENCE

PROJECT PROFILE 9

Project Title United Kingdom Retirement Benefit system

Location Standard Chartered Bank Offshore, Chennai, India

(Jan 2006 – Mar 2006)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

PROJECT DESCRIPTION

The UKIRBMS System is the replacement of Heathpens System administering the UK

Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Improve the
quality of periodic communication with trustees and all external parties.

TECHNOLOGIES

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Development Tools – Powerplay

ROLES AND RESPONSIBILITIES IN THE PROJECT

• Coordination Lead for DB and DC Pension Modules in UKIRBMS System.

• Test Scripts Creation / Updation: On approval of test data by the business

users, the development team would create new test scripts and/or update
existing scripts accordingly.

• Creation, Maintenance and Delivery of the Requirement Traceability Matrix

(RTM) on a daily basis to the clients.

• Load Testing lead for the working Performance of the Product in the location
(Hyderabad)

• Facilitated the product installation in the Back up locations.

• Maintaining the configuration and got Green line indication for the sequence
cycle of audits.

• Coordination with the business and the delivery of Project

• Base lining of source code and configuration items

PROJECT PROFILE 10

Project Title Cognos Report Development

Location Standard Chartered Bank Offshore, Chennai, India

(Nov 2005 – Dec 2005)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

PROJECT DESCRIPTION

The HR Project holds the Lump sum record data. Those data are taken as the head
count report of exit format using the Power play Cognos Reporting tool by

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refreshing the dump every month starting. It is then sent to the Business Team to
verify the data and the support is given after getting the issue.

TECHNOLOGIES

Development Tools – Cognos

RESPONSIBILITIES IN THE PROJECT

• Data mod Refresh

• Cube Formation

• Report Pulling

PROJECT PROFILE 11

Project Title Legacy system

Location Standard Chartered Bank Offshore, Chennai, India

(Jul 2005 – Oct 2005)

Hardware Intel based PC

Operating Systems Windows 2000/NT

PeopleSoft Functionality HRMS

Programming Developer
Languages/PeopleTools
Used

PROJECT DESCRIPTION

ABSPAY System, which is the Payroll System in Legacy System for 10 Countries
used to run the Payroll every month, was given the Production Support. The Seven
Benefits Applications available in the Legacy System which was in Visual FoxPro
System was given the Production Support. The Payroll System for Part-time
Employees was given the Production Support. The Issues in the Global Payroll was
handled during the Production Support.

Upgrade of the ABSPAY System which was in VB3.0 was upgraded to VB6.0 and the
Single Exe Project for Legacy system was done. The VB FoxPro (7 Applications for
HK Benefits) was upgraded to VB6.0 and the moved successfully into the
Production.
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TECHNOLOGIES

Development Tools – Visual Basic Environment, Visual FoxPro

RESPONSIBILITIES IN THE PROJECT

• Making sure that all the remedy impact tickets are tracked to closure with
proper resumed time.

• Reduction of All impact and service requests tickets by 20%.

• Improvements for the business for example: like automated processing for
validations done manually.

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