8-9 April 2015 | 8-9 September 2015

Venue: Armada Hotel, Petaling Jaya, Selangor, Malaysia

*Checkout the latest dates and training venues on http://www.itrainingexpert.com/course-calender.asp

OVERVIEW

WHO MUST ATTEND

We all know how crucial to be able to PERSUADE in the

business world to achieve positive results. On a daily basis, we
need our persuasive skills to motivate employees to work
toward company goals, persuade our superior or bosses to
'buy in' our ideas and proposals and convince clients to trust
your capability.

This course is suitable for all those looking to improve their

skills in persuading, communicating and negotiating in the
workplace and business environment, at any level. It is a useful
practical workshop to gain the skills required and put in
practise immediately in an interactive and experiential
environment.

So, when you master the art of persuasion, you can win the
hearts of your clients, unify your team and encourage them to
work together for the same goal.

COURSE OUTLINE ( 2 DAYS)

LEARNING OUTCOMES
By the end of the workshop, delegates will be able to:
Apply proven principles of persuasion and influence to
ensure win-win outcomes
Improve the results of your proposal pitching and
negotiations by following key proven principles and
techniques
Optimise your preparation to ensure desired outcomes
Understand, recognise and manage persuasive tactics and
negative behaviours
Recognise different behavioural types and learn ways to
relate better to others
Understand and utilise key communication tools to
improve your influence on others with NLP (NeuroLinguistics Programming Techniques. (Recognised by
American Board of NLP)
Integrate, combine and apply a range of value adding
communication and persuasion skills for business
situations in particular.

Module 1: Know Your Audience

craft your message depending on whether its email or

presentation

Identifying whats important to your audience

Finding out audience's needs, values and desires.

Seeking commonalities to help audience to be receptive

to your message
Module 2: Get the Audience's Attention

Gain clients attention and demonstrate why it's worth

their time to listen to your idea or suggestion

Sharpen your questioning skills to ask the right

questions

human psychology and what makes people tick.

Module 3: Establish Credibility, Integrity and Trustworthy
qualities

Build your credibility

Project authority

Gain trust and convincing power

Module 4: Tailor Your Message to the Medium

Understand the difference in written vs face to face

persuasion techniques.
Discover the secrets of tailoring your message in the right
medium of communication.
Real life examples: #1: evaluate when is more suitable to
reprimand your staff in front of others or if there should be
a close-door discussion. #2:Who should be the one to tell
the 'bad news' to the client and what implications and
effects would that have.

Module 5: Convey Benefits not Features or Advantage only

WIFFM technique: What is it for me?

Learn to find out the priorities of others and help them to

achieve them by 'helping' you to benefit their priorities
and needs.
Module 6: Body Language That Speaks Positively

Your body language can't lie.

Learn to read between the lines and interpret body

language effectively.

Live demo: How your eye movement, voice, and stature

cant lie.

Catch face to face body movement give-aways vs non face

to face situations like on the telephone.

Pick up buy-in signals and when to 'close' the deal.

METHODOLOGY
Experiential learning with accelerated learning methodology.
INVESTMENT
Normal price:
RM 2590.00 | US 880.00 per delegate
Early Bird Price:
RM 1990.00 | US 680.00 per delegate
(Payment 14 days before the course commence)
Group Registration: RM 1890.00 | US 640.00 per delegate for a
minimum of 3 participants register together.
Effective 1 Apr 2015, a 6% GST is applicable.
(Fee inclusive of Buffet Lunch, Refreshment, Training Materials
Certificate of Achievement)
TESTIMONIES
Before attending the course, I feel that I have the capability
to take control of my life. During the course, I learned to
apply the best techniques and I feel myself can have better
control of my life than before. It is a good training for all. I
personally like the demonstration session and videos shares
by Vince in the course. Mr Balaraman, IT ValeServe
COURSE LEADER
VINCENT TAY Certified Professional Trainer & Executive Coach
With a passion to enrich the lives of others, Vince ( as he is
better known as ), decided to become a trainer and coach
after discovering the power of experiential training more
than 26 years ago. Since then, he has helped his clients to find
their own merits and enrich their personal lives as well as those
around them. Constantly seeking to show others how to be

more self-aware and get more out of life, he has made training
and coaching his life ambition.
Applying his knowledge and experience from a variety of
industries including construction(as CEO), project
management, general trading, shares and options trading, unit
trusts and real estate, Vince is able to connect with individuals
from all walks of life.
In his desire to develop his training skills, he had undertaken a
variety of programs including Born To Be Free by IHK (Institute
of Hard Knocks), Leadership Program (AsiaWorks Training),
Memory Techniques, Born Rich (Robert Proctor), Metaphysics,
Master Class Train The Trainer (Result Asia), Hypnosis & NLP
Practitioner and MIM Certified Professional Trainer, approved
by the Human Resources Development Fund (HRDF).
People benefited from his programs are from organizations
like :- TNT, OSK Investment bank, CIMB Tech banking, Kenanga
Investment Banking Bhd , Philips Lumileds, Dell, Maybank
Investment Banking, GTC Associates, Alcatel-Lucent Malaysia
S/B , Intel , BH Insurance, ASPAC, Suruhanjaya Syarikat
Malaysia (Companies Commission of Malaysia,), UMW heavy
equipment, OSC courier MNP properties S/B , F&N Dairies
(Premier Milk), Asea Brown Broveri (ABB), DHL Exel Supply
Chain, Allianz Insurance, Diagraph Corporation, ValeServe,
AstraZeneca, Honda Malaysia, Kuwait Finance House (just to
name a few).
He strongly believes that training should be practical which is
then followed-up with coaching to make the training sessions
more effective. Today, being a trainer and coach allows him to
share a different perspective of the world with others and to
connect with them at a very personal level.
REGISTRATION
This training programme is SBL Claimable *Subject to PSMB
conditions.
Click on the link below to register:
http://www.itrainingexpert.com/course/39/Positive-MentalAttitude.html
Download registration form:
http://www.itrainingexpert.com/Registration-Form/
We Are An Approved Training Provider Under SBL Scheme With
Pembangunan Sumber Manusia Berhad, Malaysia.
(PSMB/HRDF).
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transfer should be made in favor of "ITRAININGEXPERT GLOBAL
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