COIT20228CASESTUDYSUBMISSIONTEMPLATE

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COIT20228CasestudyReport

Q.1BrieflydescribethebusinessprocessessupportedbyaSupplyChainManagement
(SCM)informationsystem.InaglobalbusinesslikeEmersonwhataretheadvantagesand
disadvantagesofusingaSCMinformationsystem?WithEmersonsmanydivisionsusing
differentsuppliers,whatwouldbethebenefitsofusingasingleSCMinformationsystemfor
allofitsdivisions?
Inthisarticletheauthordescribedthesupplychainmanagementisformedwithanetwork
whichconsistsoffunctionalentitiesthatprovidesresourcesanddetailedinformationtoget
efficientobjectives.Accordingtotheauthortheimaginationofbusinesshaskeptfocuson
supplychainsusingsupplychainmanagementfromtheraceofindependentfirms.Inthis
newraceamongbusinessnetworkstheroleofthecompanyhaschangedfroma
manufacturingunitthatsuppliesdomesticcompaniesthatsupportsinternationalmarket
whichworksthroughlocalcompanies.Supplychainmanagementcomprisesofvariety
methodscarriedoutwithintheorganizationtoreachandmagnifystrengthbycaringtheflow
offinishedgoods,services,information.Togaineffectivesupplychainmanagement,the
businessengagedinsuchacontributionthatmustcoordinateandintegratetheseactivitiesto
guaranteenotonlyeffectivebusinessstrategiesbutalsoqualityoftheproductsandservices
withgoodprofits.(Anatan2014)
Supplychainmanagementisareactionthatcontrolsbusinessprocess,increases
companyproductivity,improvescustomerservice,improvescustomersatisfaction,and
mainlyitdecreasesoperatingcosts,wherethismaybethemainadvantagefortheglobal
companylikeEmersiontousesupplychainmanagementsystem.Mainlystillthereisa
deficiencyofsystematicresearchthatatonetimeexaminestheimpactofmanagement
practicesi.e.mainlyoncustomerrelationshipandpostponementanditsauthorityofelements
onsupplychainperformancefromtheviewofcustomerfacingwhichisonflexibilityand
expenses,thismaybethemaindisadvantageforglobalcompanylikeEmersiontousesupply
chainsystem.SCMmainlypracticestohaveasignificantinfluenceoncompetitiveadvantage
thathaschallengesandcapabilitiestocompletesuccessfulwithregardtobetterlowprices,
highqualityofproductsandmainlyfasterdeliveryofgoods..Manycompanieskeepstress
onqualitytostaycompetitiveinmarketoveryearsandhavingreputationofqualityas
owningnewcustomerssharesinthefuturemaintainingmarketshareandimprovingquality
thatgivessavings.
SupplychainInformationsystemtakesanimportantroletoincreasetheabilityof
differentcompaniestodecreasepricesandincreasetheresponseofthesupplychain.Supply
chaininformationsystemistoorganizedocumentbetweeninternalandexternalcustomers,
distributors,suppliersandotherpartnersinthesystem.TheglobalcompanylikeEmersion
canusesupplychaininformationsystemforallitssupplydivisionstoincreasethebenefits
andcapabilitiesoftheorganizationthatexploredwiththelatesttechnologyinformation
systemslikeEnterpriseresourceplanningandElectronicdatainterchange.Companiesface
complexandriskywaysforanalysingandselectingtheusefulsupplychaininformation
systemsolutionwhicharealignedwiththeirownstrategies.Whenseveralsourceswere
examinedtodevelopthesupplychaininformationsystemcapabilitiesthatcanberelevantto
maintaintheglobalcompanylikeEmersion.Sincebothinternalandexternalcoordination
wereevaluatedtobeofequalirrelevanttotheeachdivisionthatconstructswellwhena
singlecompensationbusinessprocessconstructwiththesystem.
WiththeAnalysisofundertakingSupplychainmanagementfortheglobal
organizationEmersionundertakinginformationsystemtovariousdivisionsthatemergedwill
enabletobetterunderstandingofsupplychaininformationsystem.Theyfindandsuggest

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COIT20228CasestudyReport
thattheorganizationcapabilitiesofinformationsystemthatisevaluatedintermsofsupport
foroperationalefficiency,internalandexternalanalysis.AlthoughtheSupplychain
managementinformationsystemispresentedfromthreespecificfirmsintheelectronic
industrythatisdescribedtosufficientlevelthatareexpectedtoapplyfortheorganization
divisions,Supplychainmanagementinformationsystemismainlyfortheallfirmsofglobal
companylikeEmersion.

Q.2GlobalcompanieslikeEmersonhavesuppliers,manufacturing,distribution,andretail
operations.Listandbrieflydescribethetechnologiesanddevices(usedforinput,output,
andcommunication)thatareusedwithSCMinformationsystems.Choosetwodifferent
inputdevicesanddiscusstheadvantagesanddisadvantagesofeach.Discussthebenefits
thattheyprovidetothebusiness.
Accordingtotheauthorgrowthandsurvivalinanyorganizationwithlargely
developedbusinessenvironmentonhowmorethecompaniesunderstandandconnecttothe
dynamicandcomplexbusinessenvironment.Thisenvironmenthaswellriseduetoadvance
technology,globalisationandhighinnovationinsomeorganization.Companiescantake
manymeasuresthatcanconnectbusinesstotheenvironmentinordertoincreasecompetitive
advantage.Differentviewisthatinformationdoesntoffersstrategicvaluewhenadditionally
thebusinessresponsesanincreasingenvironmentthatistoformationofsupplychains.This
isalsointimatedthatthebusinesscompetitionisatthesupplychainlevelduetotheglobal
natureofthebusinessenvironmentthathasbeenaddedtotechnologicaladvanceswhich
enableslowandfastcommunication.Thesetechnologieswillbeusedfortheglobal
companieslikeEmersionwhentheyareusedwithsupplychainmanagementinformation
systems.Supplychaingenerallyinvolvesinsystematicandstrategiccoordinationwiththe
businessfunctionsinaparticularorganizationwillproposeforimprovingthelongterm
performanceofthecompanysupplychainintotal.
Toillustratethesupplychainmanagementtocloselyrelatedtherearefive
competitiveforcesthatdesigntheorganizationarerivalryamongexistingcompetitors,
bargainingpowerofbuyersandthethreatofsubstituteservicesandproducts.Mainlythe
practicalimplementationofthisisthattheEmersionhastoconsideralltheactorsandfactors
involvedinanalysingthecompetition.IntheEmersionlikeindustrythecompetitionmustbe
mainlyfocusonpricewhichhelpfultobeinprofitswhichshouldbecompetitionprofitsfrom
industrytocustomers.Whereasthereisdynamiccapabilitywhichviewstomeasureand
bringscompetitiveadvantageinthemarketthusdynamiccapabilityinputareusedcategorise
inputsintostrategicabilitydimensionsandsensitivity,Strategicresponseaswellasinthe
supplychainsettings.Andwhereasallthepathsthatisavailableforanorganizationthat
dependsonthemanagerialandorganizationalprocessbyitsassetsdefinethecompetitive
basicsofEmersion.Theroleofinformationsystemforstrategicabilitywillbemuchuseful
technologyforthegivenglobalcompanyEmersion.
Innowadayshighcompetitivebusinessenvironment,organizationshaveto
implementnewtechnologieslikestrategicanddynamictogetcompetitiveadvantageandto
surviveinthemarketwithcompetitiveprofitsamongotherorganizations.Thiswasproposed

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COIT20228CasestudyReport
useofstrategicabilitytoincreasecompetitiveadvantageandthiswasstrengtheningby
dynamiccapabilitiesapproachandalsotheagentsandfactorsforthiscompetitionisdesigned
aredevelopedforcompanyEmersionwithallthedivisionsofthatcompany.Theroleof
informationsystemthatenhancestrategicabilityinsupplychainarenotedandmakea
differenceinthecompetitiveenvironmentandinformationsystemenablescostefficiencyand
makesyoutoallowtogetfastinformationwhichchangesinalltheprogramdivisionsand
businessmodelwhichhelpsEmersiontosucceedinallitsdivisionswhereitcanshowthe
inputandoutputdevicesthatsupportsglobally.

Q.3ConsiderthatyouhavetoimplementanewSCMinformationsystemforEmerson.
Describeeachofthedifferentimplementationoptions.Discusstheadvantagesand
disadvantagesofthedifferentimplementationoptions.Makearecommendationand
justify.

Q.4ModernSCMinformationsystemsandwiththeuseofothertechnologieshave
supportedbusinessesinimprovingenvironmentalsustainabilitybyreducingcarbon
emissions.Researchandfindanexample.Brieflydescribethesystemandhowit
worksandhowcarbonemissionswherereduced.Discusswhatdecisionmakingis
performedandhowdoestheSCMinformationsystemcontributetothedecision
making.Discusstheadvantagesanddisadvantagestothebusiness.
Deletethisinstruction(MustuseintextreferencinginHarvardstyleormarksdeducted)

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COIT20228CasestudyReport

References
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