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MH LAN RC RFP
INDEX
TENDER NOTICE ......................................................................................................................................... 3
INSTRUCTIONS TO BIDDERS (ITB) ......................................................................................................... 4
CONDITIONS OF CONTRACT ................................................................................................................. 15
Annexure 1 - TECHNICAL SPECIFICATIONS ......................................................................................... 27
Annexure 2 FORMAT FOR EVALUATION OF BIDS ........................................................................... 48
Annexure 3- BID FORM .............................................................................................................................. 50
Annexure 4- BG FORMAT FOR EMD ....................................................................................................... 51
Annexure 5- MANUFACTURERS AUTHORIZATION FORM FOR PASSIVE PRODUCTS ............... 52
Annexure 6- MANUFACTURERS AUTHORIZATION FORM FOR ACTIVE PRODUCTS ................. 53
Annexure 7- NOTARIZED AFFIDAVIT .................................................................................................... 54
Annexure 8 BANK GUARANTEE FORMAT FOR SECURITY DEPOSIT/ PERFORMANCE GUARANTEE
...................................................................................................................................................................... 55
Annexure 9 - RATE CONTRACT WITH DIT ............................................................................................ 56
BIDDER DETAILS FORM ......................................................................................................................... 59
TECHNICAL DETAILS FORM .................................................................................................................. 61
PRICE BID FORM 1 - ACTIVE COMPONENTS ...................................................................................... 66
PRICE BID FORM 2- PASSIVE COMPONENTS ..................................................................................... 68
MH LAN RC RFP
TENDER NOTICE
DIRECTORATE OF INFORMATION TECHNOLOGY
On behalf of the Governor of Maharashtra, the Directorate of Information Technology (DIT),
invites sealed tenders (Technical offer / Commercial offer) for signing a rate contract from
eligible, reputed system integrators of networking, who are authorized to supply, install,
commission, certify and maintain Local Area Networks, and have their sales and support offices
in the state of Maharashtra as mentioned in the tender document.
Tender Reference
2170/File/DIT/2011
17/02/2011
25/02/2011, 3.30 PM
03/03/2011, 5.00 PM
04/03/2011, 5.00 PM
Contact Numbers
022- 22024177
Note:
Tenders will be opened in front of bidders Authorized representative
Tender should remain valid for acceptance up to 90 days.
DIT reserves the right to accept or reject any tender offer without assigning any reason.
MH LAN RC RFP
SOURCE OF FUNDS
The purchase order for the equipment will be placed by the department / office of the state
government, where the network has to be commissioned. The respective offices will be
responsible for making the payments for the same.
4. ELIGIBLE BIDDERS
S.
No.
4.1
Qualification Criteria
Documentary evidence
of
Certificate
of
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4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
MH LAN RC RFP
5. JOINT VENTURES
A joint venture of maximum two firms is allowed, subject to the following conditions.
Lead partner should meet the eligibility criteria as per Para 4.1, 4.2, 4.3, 4.4, 4.6 and 4.9
above conditions. Eligibility of the individual partners will not be taken into
consideration for these conditions. Conditions as per Para 4.5, 4.7 and 4.8 above can
however be met by adding the capabilities of the individual partners.
The bid shall be so as to be legally binding on all partners.
One of the partners shall be nominated as being in charge, and submitting a power of
attorney signed by legally authorized signatories of all partners as evidence of this
authorization.
The partner in charge shall be authorized to incur liabilities and receive instructions for
and on behalf of any or all partners of the joint venture during the entire execution of the
contract.
All partners of the joint venture shall be liable jointly and severally for the execution of
the contract in accordance with the rate contract.
6. TENDER DOCUMENT:
The tender document would be available on the Government of Maharashtras electronic
tendering system at http://maharashtra.etenders.in & may be downloaded from the website.
7. SUBMISSION OF TENDER OFFERS
Sealed Tender offers shall be received by the Director, Directorate of Information Technology
through the eTendering system before the time and date specified in the schedule of the tender
notice. In the event of the specified date for the submission of tender offers being declared a
holiday, the offers will be received up to the appointed time on the next working day.
The Director, Directorate of Information Technology may, at its discretion, extend this deadline
for submission of offers by issuing corrigendum and uploading the same on eTendering system
Telex, cable or facsimile offers will be rejected.
8. METHOD OF SUBMISSION OF TENDER FORM
The two bids system shall be followed. Technical and Commercial Offers shall be uploaded
separately through the eTendering system
9. LATE TENDER OFFERS
Late submission will not be entertained and will not be permitted by the eTendering system.
10. COST OF BIDDING
The Bidder shall bear all the costs associated with the preparation and submission of its bid, and
the purchaser will in no case be responsible or liable for these costs, regardless of conduct or
outcome of bidding process.
11. TECHNICAL SPECIFICATIONS
The technical specifications of the equipments specified in the Annexures are the minimum
requirements of the Purchaser. The Tenderer is at liberty to indicate higher specifications than
the minimum levels. The Purchaser reserves the right to place orders at the higher specifications
offered by the Tenderer. Similarly the warranty period is the minimum required. The Tenderer is
Directorate of Information Technology, Maharashtra State, Mumbai
MH LAN RC RFP
at liberty to offer a higher warranty period and the Purchaser / Indenter reserves the right to avail
of the longer warranty period offered.
12. PRE BID CONFERENCE
A Pre-Bid conference of all the interested bidders will be held at the scheduled date and time.
The bidders will have to submit their queries at least two days prior to the pre-bid meeting. In
pre-bid meeting problems of general nature will be entertained. Any change decided in the prebid shall be uploaded on the eTendering system as corrigendum. This will form a part of this bid
document.
13. CONTENTS OF BIDDING DOCUMENTS
The specifications of the goods required, bidding procedure and the contract terms are prescribed
in the bidding documents. In addition to the Notice Inviting Tender (NIT), the bidding document
includes:
Instructions to Bidders (ITB): This lays down the procedure till the award of the
contract.
Conditions of Contract (CC): This lays down the conditions that will govern the
contract after awarded.
Annexure
Annexure 1: Technical specifications
Annexure 2: Format for Evaluation of Bids
Annexure 3: Bid form
Annexure 4: BG Format for EMD
Annexure 5: Manufacturers Authorization Form for Passive Components
Annexure 6: Manufacturers Authorization form for Active components
Annexure 7: Notarized Affidavit
Annexure 8: Bank Guarantee Format for Performance Guarantee.
Annexure 9: Format of Rate Contract
MH LAN RC RFP
14.2.
All prospective bidders who have attended the pre-bid conference /purchased the
bidding documents will be notified of the amendment in writing.
14.3.
In order to allow prospective bidders reasonable time to take into the
consideration the amendments while preparing their bids, the purchaser at its discretion
may extend the deadline for the submission of bids.
14.4.
The purchase committee reserves the right to make any kind of amendments in
the operational terms of the tender that they feel is required even after opening of
technical bid of the tender.
15. COMPLETENESS OF TENDER OFFER
The Bidder is expected to examine all instructions, forms, terms and specifications in the bidding
documents. Failure to furnish all information required by the bidding documents or submission
of a bid not substantially responsive to the biding documents in every respect will be at the
Bidders risk and may result in rejection of its bid.
16. LANGUAGE OF BID
The bid, as well as all correspondence and documents relating to the bid exchanged by the bidder
and the purchaser, shall be in English language only. Supporting documents and printed
literature furnished by the bidder may be in another language provided they are accompanied by
an appropriate translation in English language and in such a case, for purpose of interpretation of
the bid, the translation shall govern.
17. EARNEST MONEY DEPOSIT
17.1.
Earnest money deposit in the form of Bank Guarantee of Rs 1,00,000 needs to be
submitted along with the bid. This bank Guarantee must be submitted in the format
specified in BG Format for EMD (BGF- EMD-Form 2). The Bank Guarantee must be of
a Scheduled Bank / Nationalized Bank. Offers made without Earnest Money Deposit
will be rejected.
17.2.
EMD will be returned to the successful bidders only after he submits a bank
guarantee for Performance Guarantee at the time of signing the contract. Unsuccessful
Tenderer's bid security will be discharged / returned within 30 days after the expiration
of the period of tender offer validity prescribed by the purchaser.
17.3.
MH LAN RC RFP
19. TECHNICAL DOCUMENTATION
a. All products quoted should be associated with specific model numbers and names and
printed literature describing the configuration and functionality.
b. The following information should be furnished along with the Technical Offer by
means of printed technical brochures and filling required information in Technical
Details Form:
1. Make and model numbers of all the items quoted for
2. Printed product brochures of all items quoted with full technical
specifications.
3. Conformity of the products & services quoted to the specifications
indicated in this tender document. Any departures from the printed
specifications should be clearly indicated in the offer document
Software(s) that will be supplied free and the ones that will be charged for should be clearly
indicated. Restriction on software usage, if any, should also be mentioned. Wherever any
software is offered, its version number must be indicated very clearly. It shall also be indicated
whether the software requires any particular version of the Operating System for compatibility.
20. TWO BID TENDER
The two bids system shall be followed. Technical and Commercial Offers shall be uploaded
separately through the eTendering system
21. TECHNICAL OFFER
The Technical Offer (T.O.) shall be complete in all respect and contain all information and
documents asked for, except prices. It must not contain any price information. The list of
documents to be uploaded as part of Technical offer is as follows:
a. Letter for acceptance of all Terms and Conditions of the tender document &
undertaking that the financial bid covers all the items of the tender document in the
format provided as Bid form (Form 3)
b. Power of Attorney in favor of the person signing the bids.
c. Tender Fee of Rs. 5000/d. Earnest Money Deposit (BG)
e. Documents establishing Eligibility of Bidder as per Para 4 above.
Copy of the Certificate of Registration under Company Act or the copy of
partnership deed/memorandum of articles of associations/ joint venture
agreement.
Certificate from Chartered Accountant certifying the turnover from Network
business for the year 2008-09 and 2009-2010
Manufactures Authorization Form for Passive Components in Form 4
Manufactures Authorization Form for Active Components in Form 5
Letter of the OEM on its Letter head indicating the duration of the tie-up with
the bidder & extending warranty support to the bidder for the items proposed by
the bidder.
Capability Statement in Form 6 along with the supporting documents in the
form of Purchase order/ Completion certificate
MH LAN RC RFP
Bidder shall submit their prices only in the eTendering system. Price quoted elsewhere
shall be liable to rejection.
ii.
iii.
Rate quoted shall be inclusive of the all duties, taxes, freight, and insurance excluding
Octroi, VAT & Sales tax. The Indenter will provide necessary Octroi Exemption
certificates, as required.
iv.
It is mandatory for bidder to provide quotes for all items including active components &
passive components. If the bidder fails to provide quotes for any item, in such a case it
shall be treated as he providing the same at zero cost.
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MH LAN RC RFP
26. LATE BIDS
Late submission will not be entertained and will not be permitted by the eTendering system.
27. MODIFICATIONS AND WITHDRAWAL OF OFFERS
The Bidder may modify its bid by way of submitting supplement with a request to specific
amendment in the original bid submitted, provided a written request for the same is received by
the Purchaser before closing of the submission of bid. However, withdrawal of original offer will
not be allowed. No offer can be modified by the Bidder, subsequent to the closing date and time
for submission of offers. If date of submission is extended due to some reasons, modification in
offer is possible till extended period provided bid has not been opened.
28. ERASURES OR ALTERATIONS AND SIGNING OF TENDER OFFERS
The original Tender Offer shall be signed by the Bidder or a person or persons duly authorized
using his / her digital certificate through the eTendering system. Such authorization shall be
indicated by power-of-attorney accompanying the tender offer. The person or persons signing the
Tender Offer shall initial all pages of the Tender Offer, except for unamended printed literature.
The Tender Offer shall contain no interlineations, erasures or overwriting except as necessary to
correct errors made by the Bidder, in that case such corrections shall be initialed by the person or
persons signing the offer.
29. OPENING OF TECHNICAL BIDS
29.1.
The technical bids will be opened before the committee on the eTendering system
and the same will be evaluated as per the qualification criteria and relevant documents in
support of them. Commercial bids of only technically bidders will be opened before the
committee on the eTendering system. Decision of the committee will be final.
29.2.
No Bid shall be rejected at the opening, except for late bids, which shall be
returned unopened. Withdrawn bids will be returned unopened to the Bidders.
29.3.
The Bidders names, the presence or the absence of requisite bid EMD and such
other details, as the purchaser at its discretion, may consider appropriate, will be
announced at the time of opening. Bids that are not opened and read out at bid opening
shall not be considered for further evaluation, irrespective of the circumstances.
29.4.
The Bidders representative who is present shall sign an attendance register
evidencing their attendance.
30. CLARIFICATION OF TECHNICAL BIDS
During evaluation of bids, purchaser may, at its discretion, ask the Bidder for a clarification of its
bid. The request for a clarification and the response shall be in writing and no change in prices or
substance of the bid shall be sought, offered or permitted. However no post bid clarification at
the initiative of the bidder; shall be entertained.
31. EVALUATION OF TECHNICAL BIDS
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MH LAN RC RFP
31.1.
The purchaser will examine the technical bids to determine whether they are
complete, whether EMD have been furnished, whether required technical documentation
have been furnished, whether the documents have been properly signed, and whether the
bids are generally in order. Bids from dealers, without proper authorization from the
manufacturer as per Forms attached shall be treated as non-responsive.
31.2.
The purchaser may waive any minor formality or non-conformity in a bid, which
does not constitute a material deviation and have any financial implication on the
commercials quoted. If a Bid is not substantially responsive, it will be rejected by the
purchaser and may not subsequently be made responsive by the Bidder by correction of
the non-conformity.
32. OPENING OF COMMERCIAL BIDS
32.1.
After the evaluation of the technical bid by the purchaser, bidders will be shortlisted. Commercial Bid of the technically qualified and short listed bidders only will be
opened.
32.2.
The purchaser will open all short listed commercial bids, in the presence of bidder
or his representative who choose to attend the bid opening as per date and time to be
notified separately.
32.3.
Arithmetical errors will be rectified on the following basis. If there is a
discrepancy between the unit price and the total price that is obtained by multiplying the
unit price and quantity, the unit price shall prevail and the total price shall be corrected.
If the supplier does not accept the correction of errors, its bid will be rejected. If there is
a discrepancy between words and figures, the amount in words will prevail.
33. AWARD CRITERIA
For the purpose of commercial evaluation of technically qualified bidders a hypothetical site
(Annexure 2) have been designed. The care has been taken to include all possible active and
passive components, which will be required for these hypothetical sites to become fully
functional.
The details of evaluation on the basis of hypothetical sites are as below:
Kindly refer to the Annexure 2 for bill of material. On the basis of the price quoted by the
tenderer in the Bid Form 1 & 2, the prices of the active and passive components will be
considered to work out total price for the quantities indicated in the Annexure 2. The total cost of
this hypothetical project will be calculated for comparison of the price bids. It may please be
noted that in case of the active components certain weights are determined and the same are
indicated under the column Quantity. The quantity indicated under the column Quantity
(including weights) will be considered to determine individual cost of all components in order to
arrive at Total Cost of the Project.
The purchaser will award the contract to the L1 bidder. The L1 bidder is the one with the lowest
Total Cost of the Project.
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MH LAN RC RFP
The other bidders whose Total Cost of the Project is within the band of 5% of the L1 bidder
may be given an opportunity to match the prices for each of the active and passive component
with that of the lowest bidder. However this will not be binding on the Purchaser.
Further, the Purchaser also reserves the right to invite the L2 & L3 bidders to match the rates of
L1 bidder.
Note: The equipments will be procured as needed by the DIT/ Intender and the DIT/
intender is not bound to purchase any components from the bidder.
34. PURCHASERS RIGHT TO ACCEPT OR REJECT ANY OR ALL BIDS
The Purchaser reserve the right to accept or reject any bid, to annul the bidding process and
reject all bids at any time prior to award of Contracts, without thereby incurring any liability to
the affected Bidder or bidders, or any obligation to inform the affected Bidder or bidders of the
grounds for the Purchaser action.
35. NO COMMITMENT TO ACCEPT LOWEST OR ANY TENDER
The Purchaser shall be under no obligation to accept the lowest or any other offer received in
response to this tender notice.
36. NOTIFICATION OF AWARDS
36.1.
Prior to the expiration of the period of the bid validity, the purchaser will notify
the successful bidder in writing that his bid has been accepted unconditionally.
36.2.
The notification of award will constitute the formation of the Contract at his cost.
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MH LAN RC RFP
purchaser reserves its right as to whether such additional information should be
considered or otherwise
38.2.
Any effort by a Bidder to influence the purchaser in its decision on bid evaluation,
bid comparison or contract award will result in disqualification of the Bidders bid and
also forfeiture of his bid security amount.
39. CORRUPT OR FRAUDULENT PRACTICES.
39.1.
The purchaser requires that the bidders/suppliers/ contractors under this tender
observe the highest standards of ethics during the procurement and execution of such
contracts. In pursuance of this policy, the purchaser defines for the purposes of this
provision, the terms set forth as follows:
a)
b)
39.2.
The purchaser will reject a proposal for award if it determines that the bidder
recommended for award has engaged in corrupt or fraudulent practices in competing for
the contract in question;
39.3.
The purchaser will declare a firm ineligible, either indefinitely or for a stated
period of time, to be awarded a contract if it at any time determines that the firm has
engaged in corrupt and fraudulent practices in competing for, or in executing, a contract.
40. INTERPRETATION OF THE CLAUSES IN THE TENDER DOCUMENT
In case of any ambiguity in the interpretation of any of the clauses in Tender Document or the
Contract Document, interpretation of the clauses by purchaser shall be final and binding on all
parties.
41. DISPUTES
In case of any dispute the judicial jurisdiction will be Mumbai only.
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MH LAN RC RFP
CONDITIONS OF CONTRACT
1. DEFINITIONS
In this document, the following terms shall be interpreted as indicated:
a)
The Rate Contract means the agreement entered into between the Purchaser and
the Supplier, as recorded in the Contract Form signed by the parties, including all
the attachments and appendices thereto and all documents incorporated by reference
therein.
b) The Contract Price means the price payable to the supplier under the contract for
the full and proper performance of its contractual obligations.
c)
The Goods means all the hardware / networking equipment, machinery and/or
other materials which the supplier is required to supply to the purchaser under the
contract.
d) Services means services ancillary to the supply of the Goods, such as
transportation and insurance and any other incidental services, such as installation,
commissioning, technical assistance, training and other obligations of the Supplier
covered under the Contract.
e)
The Indenter means the organization purchasing the Goods.
f)
The Purchaser means The Director & Member Secretary SETU Maharashtra of
Information Technology, Government of Maharashtra.
g) The Supplier means the individual or firm supplying the Goods and Services
under this Contract.
h) Day means a working day.
i)
ITB means Instructions to Bidders.
2. VALIDITY OF RATE CONTRACT
The contract will be valid for a period of One year from the date of signing of the contract.
3. LOCATIONS FOR SUPPLY OF GOODS AND SERVICE
The Goods and Services under this contract shall be supplied and commissioned in any or all the
offices under the Government of Maharashtra. The Supplier shall adhere to all the technical as
well as commercial terms irrespective of the location of the site.
4. SOURCES OF FUNDS
The Purchase Order for the equipment will be placed by the respective offices under the State
Government (The Indenter) where the Goods are to be supplied and installed or Services
provided. The Indenter will be responsible for making the payments for the Goods supplied or
Services rendered.
5. QUALITY OF GOODS AND SERVICES
5.1.
The goods supplied under the contract shall be of the make and specifications as
indicated in the Annexure 1. The Goods will conform to the standards mentioned
in the technical specifications of the related products and submitted along with the
Bid.
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MH LAN RC RFP
5.2.
In case one or some Goods are discontinued, Goods shall replace the same with
equivalent or higher specification at the same price as in the rate contract. The
decision of the Purchaser whether the Goods are equivalent or of higher
specifications shall be final and binding on the Supplier.
5.3.
The Goods must conform to the highest quality and standard. The Supplier as well
as the Manufacturer shall guarantee that the Goods delivered to the Indenter are
brand new. In case of software, the Supplier should guarantee that the software
supplied to the Indenter is licensed and legally obtained. All Goods must be
supplied with their original and complete printed documentation.
5.4.
Consistency must be maintained for the entire lot of the Goods ordered. All the
required quantity of an item in schedule of requirement must be of the same brand
and same model number. Part numbers also must be same for all pieces of an
item. The Supplier should not substitute any internal components or subsystems
of the Goods by similar items from a different Manufacturer.
5.5.
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MH LAN RC RFP
Under hard/soft soil the fiber should be passed through ISI marked PVC
pipe.
For fiber being laid under less traffic road (road within campus) should be
passed through ISI mark GI pipes.
For fiber being laid under heavy traffic road, (public roads) should be
passed through ISI mark GI pipe, which in turn should be passed through
Hume pipe.
Inspection chambers of 4x3x2 (l x b x h) be provided as required.
At every entry of fiber cable into a building a ramp of 1x3 should be
constructed.
Indoor fiber should be passed through PVC conduit
All passive components should be of the same make as specified in the tender
document.
The vendor shall label all cables, cords, and distribution frames and information
outlets.
Level 2 testers like micro test scanner, fluke meter etc should be used and two
ways testing for each link of copper and fiber should be done.
For purpose of measurement of final cable length of copper cable, the testing
results from the electronic cable tester will be final. However fiber length will be
measured physically.
The cabling solution should be flexible and capable of including new facilities or
technologies, as they become required or available.
Fiber optic transceivers should not be used along with switches for connectivity
between buildings.
Racks used in the network for terminating the passive (cable and Jack panel) and
active components (switches) shall be of the following.
Standard for Steel sheet (Hot Rolled low, medium and high
tensile structural steel): IS 2062
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MH LAN RC RFP
Vertical and horizontal cable trays shall be used to assure neat and well-dressed
rack.
7. APPROVAL OF DESIGN
The purchaser and or Indenter reserves the right to approve the design with any modifications
that it may deem necessary. The Supplier shall assist the Indenter and or Purchaser in carrying
out such modifications in the design till it is finally approved.
8. DELIVERY SCHEDULE:
The following delivery schedule shall be strictly adhered to:
Submission and Approval of Design & Bill of material:
Within 15 days from the date of receiving the enquiry.
Delivery, Installation and commissioning of the network
Delivery of material may be done in two parts. Passive components and
the necessary equipment for its installation must be delivered within 34weeks. The active components for the same can be delivered within 4-6
weeks from the date of placing of the Purchase order. The Installation and
Commissioning of the network must be completed within 8 weeks.
Establishing Connectivity with MSWAN
The Supplier should co-ordinate with the MSWAN bandwidth service
provider and the MSWAN operator and should ensure that the
connectivity to MSWAN is established within 8 weeks. In the event of
delay in provisioning of MSWAN connectivity on part of the MSWAN
bandwidth service provider and the MSWAN operator, the same should be
informed to the Indenter or Purchaser.
9. PACKING
The supplier will be required to make separate packages for each Indenter. Each package will be
marked on three sides with proper paint/indelible ink, the following:
1. Project
2. Purchase order number
3. Suppliers Name and
4. Packing list
10. DOCUMENTATION ON DELIVERY OF GOODS
Delivery of the Goods shall be made by the Supplier at the address mentioned in the purchase
order of the Indenter. The documents to be furnished by the Supplier along with the products will
be as follows:
1. Four copies of the supplier invoice showing goods description, quantity, unit price,
and total amount;
Directorate of Information Technology, Maharashtra State, Mumbai
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MH LAN RC RFP
2. Product literature, manuals, brochures etc
Goods will not be accepted without the above documents.
11. INSTALLATIONS AND COMMISSIONING:
Installation of all ordered equipment including active components and configuring of all network
equipment shall be the responsibility of the Supplier.
12. TECHNICAL DOCUMENTATION AFTER INSTALLATION
The Supplier shall submit the following documentation after installation of the equipment
Site diagram showing exact location of connects, placement of racks and active
components.
Bill of Material used for the site.
Number of data connects which are active and those, which are not.
IP addressing scheme (The MSWAN IP scheme to be considered in case WAN
connectivity is applicable)
Warranty certificate indicating 5 years warranty from the Principal supplier for
Active Components.
15 years warranty certificate for the Passive Components from the principle
company.
Contact details of the contractors nearest office to the site.
13. TRAINING
The Supplier shall provide user training for duration of one day to at least 2 representatives of
the Indenter. The Indenter shall have the option to increase the number of persons to be trained
as long as the total duration does not exceed the above period of one day, or is mutually agreed
between the Supplier and the Indenter. The training should cover the following:
Basics of Local Area Networking
Structured Cabling Overview
Overview of Networking Components
Overview of IP addressing and machine Naming Convention
Simple LAN troubleshooting
14. INSPECTIONS AND TESTS
14.1.
The Purchaser, or the Indenter, or both shall have the right to inspect and/or to test
the Goods to confirm their conformity to the Contract specifications at no extra
cost to the purchaser.
14.2.
The inspections and tests may be conducted on the premises of the supplier or its
subcontractor(s), at point of delivery and/or at the final destination. If conducted
on the premises of the supplier or its subcontractor(s), all reasonable facilities and
assistance, including access to drawings and production data shall be furnished to
the inspectors at no charge to the Purchaser.
14.3.
Should any inspected or tested goods fail to conform to the specifications, the
Indenter or the Purchaser may reject the goods and the Supplier shall either
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MH LAN RC RFP
replace the rejected goods or make alterations necessary to meet specification
requirements free of cost to the Indenter / Purchaser.
14.4.
The Indenters / Purchasers right to inspect test and, where necessary, reject the
Goods after the goods arrival at the project site shall in no way be limited or
waived by reason of the Goods having previously been inspected, tested and
passed by the Indenter / Purchaser or its representative prior to the shipment.
A security deposit of Rs. 25,00,000/- (Twenty Five lakhs only) from nationalize
bank and valid for period of 1 year shall be provided by the Supplier to the
Purchaser.
The proceeds of the Security deposit shall be payable to the Indenter as
compensation for any loss / penalties / liquidated damages resulting from the
Suppliers failure to complete its obligations under the contract.
The Security Deposit will be discharged by the purchaser and returned to the
Supplier within 60 days following the date of expiry of the Contract.
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MH LAN RC RFP
19. PERFORMANCE GAURANTEE
1
2
Bills will be submitted by the Purchaser to the Indenter. A copy of the payments
claimed shall also be submitted to the Purchaser. The bills will be submitted after
the final completion of installation, acceptance testing, provision of site
certification from the Principal Manufacturer as per Para 14 & 15 above,
submission of complete documentation, provision of training to the requisite
number of people.
20.2.
The indenter will pay 75% of the value of the bill within 45 days of receipt of the
bill and the detailed Bill of Materials of items supplied.
20.3.
Balance 25 % of the value of the bill will be paid after Inspection of the site by
the Purchaser or any independent agency.
20.4.
If during such independent inspection by the Purchaser it is found that the site
certification given by the Supplier and certified by the Principal Manufacturer as
per Para 14 and 15 above is not correct, an amount equal to 5 times the value of
the contract for which such certification has not been found to be proper shall be
recovered as penalty. Such amounts may be recovered from all the bills for which
payments have not been made or from the Performance Bank Guarantee or
Security deposit placed with the Purchaser.
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MH LAN RC RFP
The supplier should provide post implementation support for five years. The Supplier shall
provide a website or any suitable means for electronic logging of complaints by the Indenter or
Purchaser. The system should be able to acknowledge a receipt as a proof of having lodged a
complaint by the Indenter or the Purchaser. Alternatively the Supplier shall provide a telephone
number at which complaints can be lodged.
The Supplier should ensure uptime of 95%. The supplier would be first point of contact for the
Indenter or Purchaser & he in turn would be responsible to co-ordinate with the Maharashtra
State Wide Area Network (MSWAN) Operator and MSWAN bandwidth service provider to
resolve downtime issues. The network monitoring tool being provided as part of this tender
should be able to provide reports on the uptime. The penalties would be levied on the supplier in
the event of downtime attributable to the Supplier exceeds 5%. The Supplier should submit the
downtime reports generated using the NMS tool indicated in the tender document for every
quarter clearly indicating the reasons for the downtime and attributing the downtimes to the
MSWAN operator, MSWAN bandwidth service provider and the Supplier.
The supplier shall provide maintenance service on demand. In this regard the supplier shall post
one dedicated service staff in each of the district where LAN components have been supplied.
The proposed service staff should have a minimum experience of two years in Installation,
Commissioning & Maintenance of LAN/WAN and related equipments supplied under the rate
contract. This service staff will be located at the District NOC created for the State Wide Area
Network.
The following service levels will be adhered to:
Sr
No
1
Response time
Call logged on a non working day should be considered as a call registered on the morning of the
next working day and will be completed as per the schedule mentioned above in the respective
locations. Only Sunday and National holidays will be considered as holidays.
23. ONSITE SUPPORT
The Supplier shall provide onsite support for five years from the date of Installation. The
obligations of the Supplier would include trouble shooting of the day to day LAN issues (This
includes Installation, Configuration of local LAN connectivity within the office and further
connectivity to WAN).
24. REPEATED FAILURE
If, during the warranty period, any equipment has any failure on three or more occasions, it shall
be replaced by equivalent new equipment by the Supplier at no cost to the purchaser.
25. RIGHT TO USE DEFECTIVE EQUIPMENT
If after delivery, acceptance and installation and within the guarantee and warranty period, the
operation or use of the equipment proves to be unsatisfactory, the purchaser shall have the right
to continue to operate or use such equipment until rectifications of defects, errors or omissions
22
MH LAN RC RFP
by repair or by partial or complete replacement is made without interfering with the purchasers
operation.
26. PROTECTION AGAINST RISK OF OBSOLESCENCE
The Supplier will make the spare parts for the systems available for a minimum period of five
years from the time of acceptance of the system. Thereafter, the Supplier will give at least twelve
months notice prior to discontinuation of support services, so that the purchaser may order its
requirements of the spares, if it so desires. If any of the components are not available or difficult
to procure, or the procurement is likely to be delayed for replacement, the replacement shall be
carried out with state of the art technology equipment of equivalent or higher capacity, at no
additional charges to the purchaser or Indenter.
27. SUPPLIERS OBLIGATIONS
The supplier shall work closely with the Indenter and the Purchaser and abide by directives
issued by them or their staff.
The supplier will abide by the job safety requirements prevalent in India and shall indemnify the
Purchaser / the Indenter from any demands or liabilities that may arise during the execution of
the contract, including that from accidents or loss of life. The Supplier shall be solely liable for
any compensation that may become payable as a result of such incidents and will not hold the
Indenter / Purchaser responsible or obligated.
The supplier is responsible for managing the activities of its personnel or sub-contracted
personnel and will hold itself responsible for any misdemeanors.
The supplier will treat as confidential all data and information obtained in the execution of his
responsibilities about the purchaser or the Indenter in strict confidence and will not reveal such
information to any other party without the prior written approval of the purchaser.
28. REPORTS TO PURCHASER
A monthly report of the progress of work shall be submitted to DIT.
29. ASSIGNMENT
The supplier shall not assign to any third party, in whole or in part, its obligations to perform
under the contract, except with the purchasers prior written consent.
30. SUBCONTRACTS
The supplier shall notify the purchaser in writing of all subcontracts awarded under this contract
if not already specified in the bid. Such notification, in his original bid or later, shall not relieve
the supplier from any liability or obligation under the contract. Sub-contract shall be only for
bought-out items and sub-assemblies.
31. PENALTY CLAUSE
The penalty for various delays and deficiencies in services will be as follows:
31.1.
Site Design: In case the Supplier fails to visit the site and complete the site design
within the period allowed in Para 8 above, the Purchaser will be entitled to forfeit
10 % of the Security Deposit provided by the Supplier.
23
MH LAN RC RFP
31.2.
31.3.
SLA for Uptime: For every 1% drop in uptime in each quarter over the required
uptime of 95% a penalty upto 0.5% of the Performance Bank Guarantee would be
liable to be forfeited. If the uptime in any quarter is 75% or less due to conditions
which are wholly attributable to the supplier then the purchaser may terminate the
contract. A penalty upto 0.5% of the Performance Bank Guarantee would be
liable to be forfeited for every day delay in response time or call fixing time for
any problem logged by the Indenter.
The purchaser may, without prejudice to any other remedy for breach of contract,
by one week written notice of default sent to the Supplier, terminate the contract
in whole or part:
a)
b)
c)
d)
e)
f)
g)
f)
g)
32.2.
If the supplier fails to deliver any or all of the goods within the period(s)
specified in the contract, or within any extension thereof granted by the
purchaser or
Serious discrepancy in supply of Goods, or its certification is noticed during
the contract period.
Delay in delivery and installation beyond a period of 16 weeks from the date
of purchase order.
Downtime of 20% or more due to conditions wholly attributable to the
supplier.
If the Vendor delays in responding or call fixing for more than 12 days over
and above the permissible timelines for any problem logged by the Indenter
Breach by the tenders of any of the terms and conditions of the tender.
If the Vendor goes in to liquidation voluntarily or otherwise.
If the supplier fails to perform any other obligation(s) under the contract.
If the supplier, in the judgment of the purchaser has engaged in corrupt or
fraudulent practices in competing for or in executing the contract.
In the event the Purchaser terminates the contract in whole or in part. The
Purchaser may procure, upon such terms and in such manner as it deems
appropriate, goods or services similar to those undelivered, and the Supplier shall
be liable to the purchaser for any excess costs for such similar goods or services.
However, the Supplier shall continue the performance of the contract to the extent
not terminated.
24
MH LAN RC RFP
34. FORCE MAJEURE
34.1.
The supplier shall not be liable for forfeiture of its performance security, penalty
or termination for default, if and to the extent that, its delay in performance or
other failure to perform its obligations under the contract is the result of an event
of Force Majeure.
34.2.
For purposes of this clause, Force Majeure means an event beyond the control
of the supplier and not involving the suppliers fault or negligence and not
foreseeable. Such events may include, but are not limited to, acts of the purchase
either in its sovereign or contractual capacity, wards or revolutions, fires, floods,
epidemics, quarantine restrictions and freight embargoes.
34.3.
If a force Majeure situation arises, the supplier shall promptly notify the purchaser
in writing of such conditions and the cause thereof. Unless otherwise directed by
the purchaser in writing, the supplier shall continue to perform its obligations
under the contract as far as it reasonably particle, and shall seek all reasonable
alternative means for performance not prevented by the Force Majeure.
35. PUBLICITY
Any publicity by the Supplier / Manufacturer in which the name of the Purchaser and/or Indenter
is to be used should be done only with the explicit written permission of the Purchaser.
36. USE OF CONTRACT DOCUMENTS AND INFORMATION
36.1.
The supplier shall not, without the purchasers prior written consent, disclose the
contract, or any provision thereof, or any specification, plan, drawing, pattern,
sample or information furnished by or on behalf of the purchaser in connection
therewith, to any person other than a person employed by the supplier in
performance of the contract. Disclosure to any such employed person shall be
made in confidence and shall extend only so far as may be necessary for purposes
of such performance.
36.2.
The supplier shall not, without the purchasers prior written consent, make use of
any document or information except for purposes of performing the contract.
36.3.
Any document, other than the contract itself, shall remain the property of the
purchaser and shall be returned (in all copies) to the purchaser on completion of
the suppliers performance under the contract if so required by the purchaser.
25
MH LAN RC RFP
The contract shall be written in English language. All correspondence and other documents
pertaining to the contract that are exchanged by the parties shall be written in the same language.
40. APPLICABLE LAW
The contract shall be interpreted in accordance with the laws of the Union of India.
41. NOTICES
41.1.
Any notice given by one party to the other pursuant to this contract shall be sent
to other party in writing by facsimile and confirmed by original copy by post to
the other partys address specified below.
41.2.
A notice shall be effective when delivered or on date from which the notice is to
come into effect, whichever is later.
41.3.
For the purpose of all notices, the following shall be the address of the Purchaser
and Supplier.
Purchaser:
Supplier:
26
MH LAN RC RFP
Ethernet Switching features like, store and forward; Full and Half duplex auto
negotiation;
LED Indicators which spot faults and check status of individual ports
Accessories like Power cord, User guide etc to be supplied with the switch
Warranty Certificate
27
MH LAN RC RFP
Managed Switch
(Suggested where the site is more than 50 Connects, spread over floors or Campus)
Make: Cisco-Linksys, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
24 port 10/100/1000 with PoE and 2 fibre uplinks
24 10/100/1000 Base-TX Ethernet ports and extra 2 nos 1000Base-SX/LX ports
(shared or combo)
Should support 802.3af POE on all 24 1000Base Tx ports.
Should supply 15.4W on all the 24 ports
All ports can auto-negotiate between 10Mbps/ 100Mbps/ 1000Mbps, half-duplex or
full duplex and flow control for half-duplex ports.
Support 8K MAC address.
32 Gbps or more Switching fabric capacity
Packet Forwarding Rate should be 35.0 Mpps
The switch must support Port Mirroring, Port Trunking and 802.3ad LACP Link
Aggregation port trunks to allow creation of Ethernet channeling with other devices
Support IEEE 802.3x flow control for full-duplex mode ports.
Support 802.1D Spanning Tree Protocol(STP), 802.1S, 802.1w, Rate Limiting,
802.1Q VLAN encapsulation, Up to 255 VLANs per switch and up to 4000 VLAN
Ids
Support IGMP v1, v2 and v3 snooping
802.1p Priority Queues, port mirroring, DiffServ
Support based on 802.1p priority bits with at least 8 queues
DHCP support & DHCP snooping /relay/optional 82/server support
Shaped Round Robin (SRR) or WRR scheduling support.
Support for Strict priority queuing & Sflow
Support for IPv6 ready features with dual stack
Access control
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
28
MH LAN RC RFP
Management
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
Access control
29
MH LAN RC RFP
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Management
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
30
MH LAN RC RFP
Access control
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Management
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
24 port 10/100/1000
31
MH LAN RC RFP
Access control
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Management
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
32
MH LAN RC RFP
48 port 10/100/1000 and 2 fibre uplinks
Access control
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
Management
33
MH LAN RC RFP
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
48 port 10/100/1000
Access control
VLAN
Support 802.1Q Tagged VLAN and port based VLANs and Private VLAN
The switch must support dynamic VLAN Registration or equivalent
34
MH LAN RC RFP
Management
Switch needs to have RS-232 console port for management via a console terminal or
PC
Must have support SNMP v1, v2 and v3.
Should support 4 Groups of RMON
Should have accessibility using Telnet, SSH, Console access, easier software upgrade
through network using TFTP etc. Configuration management through CLI, GUI
based software utility and using web interface
35
MH LAN RC RFP
Layer 3 Switch
(For sites with more than 250 connects)
Chassis based Layer 3 Switch
Make: Cisco, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
General Architecture
Should have redundant power supply
Should be Chassis based Design
Ethernet, Fast Ethernet, Gigabit support
Should have redundant processing engine, There should not be any impact on the
performance in the event of active processing engine failure
Should have redundant FAN tray and Hot Swappable Fan tray.
N+1 / 1+1 Redundant Power Supply from day one
Hot Swap ability on all modules and Power Supply
Interface requirement
The switch should have minimum of 18 # 10/100/1000T ports, 12 # 100 TX ports, 1 #
1000SX, 1 # 1000LX.
Chassis should support be a 10 slot model for loading the above mentioned modules with
minimum4 free slots.
Performance
Forwarding rate should be scalable to 350 mpps
Switch should support 100 Gbps of Switching capacity and 1Tb for Switching Backplane
Bandwidth
Should have hardware based unicast, multicast and broadcast suppression.
Should support Hot-swappable power supplies and switching modules
Should have minimum 4000 active VLANs
Memory Requirement
Flash memory: The bidder should provide adequate memory to accommodate all OS
features required at present or in future.
DRAM: The memory proposed for all switches should satisfy the performance
requirement and should be upgradeable for future needs.
Layer 3 Features
Hot Standby Routing Protocol/VRRP v3
Static IP routing
IP routing protocols
Open Shortest Path First (OSPF), OSPF v3
Routing Information Protocol, RIP v1/v2, RIP ng for IPv6
Border Gateway Protocol Version 4 & OFPF v1, v2, and v3 for IPv6
Directorate of Information Technology, Maharashtra State, Mumbai
36
MH LAN RC RFP
37
MH LAN RC RFP
24 Port Gigabit Layer 3 Switch
Make: Cisco, D-Link, HP-3com, Dax, Avaya-Nortel, Digisol
General Architecture
Should have redundant power supply
Should be Modular based Design, Rack Mountable
Should have 1 U based architecture
Should support hardware stacking or IP clustering with separate stacking ports and
should support hardware stacking of at least 8 units
Interface requirement
The switch should have minimum of 24 X 10/100/1000T Gigabit Ethernet ports, 4 X SFP
Transceiver slots
Switch should support additional 2 X 10G open slot and the 10 G and SFP ports should
be operable simultaneously
Transceiver slots should support both SX and LX interfaces
Performance
Forwarding rate should be scalable to 95 Mpps
Switch should support 128 Gbps of Switching capacity
Memory Requirement
Flash memory: The bidder should provide adequate memory to accommodate all OS
features required at present or in future.
DRAM: The memory proposed for all switches should satisfy the performance
requirement and should be upgradeable for future needs.
Layer 3 Features
Hot Standby Routing Protocol/VRRP v3
Static IP routing
IP routing protocols
MLD v1/v2
IPv4 and IPv6 routing
Open Shortest Path First
Routing Information Protocol
Border Gateway Protocol Version 4
PIM Sparse Mode, DVMRP
IGMP v1, v2, and v3
Internet Control Message Protocol (ICMP) support
Protocol and Traffic
Should support 802.1D, 1S, 1W
Should support 802.1P prioritization support
38
MH LAN RC RFP
Access control
Support port security
Support 802.1x port-based and MAC-based access control and authentication
MAC address notification support which allows for notification or new users added or
removed / or Displaying the MAC address information in the MAC address table
Standard and extended ACLs security
Secure Shell (SSH) Protocol, and Simple Network Management Protocol Version 3
(SNMPv3) to provide network security by encrypting administrator traffic during Telnet
and SNMP sessions.
ARP Inspection or IP spoofing
DOS attack prevention
VLAN
Support 802.1Q Tagged VLAN and port based
The switch must support 802.1Q
The switch must be able to take an IP from the DHCP server
Management
Switch needs to have RS-232 console port for management via a console terminal or PC
Must have support SNMP v1,v2 and v3
CLI management support
Telnet Management
39
MH LAN RC RFP
Router
Make: Cisco, Juniper, Dax, Dlink, Digisol
Primary Level Router
The router should have minimum one sync/async port for connectivity to Internet / other
DIT offices. The sync / async port should support data rates of up-to 128Kbps in sync
mode
Should have basic ISDN interface
Should have support for TCP/IP, PPP, X.25, ISDN, Frame relay and HDLC
Protocols
Should support VPN
Should have support for integration of data and voice services
Routing protocols of RIP, OSPF, and BGP.
Should be SNMP manageable
Secondary Level Router
Other than above-mentioned features, the secondary level router should also have the following;
Should deliver multiple IP services over a flexible combination of interfaces
The router should be scalable
For each slot multiple modules should be available
Traffic Control and Filtering features for flexible user control policies
Bandwidth on demand for cost effective connection performance enhancement
Remote access features
Redundancy in terms of Power supply
Router should confirm the support of VRRP / HSRP Protocol
Security features;
Md5 encryption for routing protocol
RADIUS Authentication
Management Access policy
IPSec / Encryption
L2TP
Should provide QOS with following features;
Note:
RSVP
Priority Queuing
Policy based routing
Traffic shaping
Bandwidth Reservation / Committed Information Rate
All
the
routers
need
to
support
transfer
speed
of
64k,
128k,
40
2mbps.
MH LAN RC RFP
Cabling System
The Cabling system needs to be a structured Cabling System of any one of the following brands:
AMP / Digilink / DAX/ Molex/ Systimax/ Belkin
The Individual Active and Passive components can be from different OEMs but
should be compatible so as to warranty the performance of the channel
The Cabling System should meet the specifications prescribed in ANSI/EIA/TIA
568C.2, ISO and EN 50173 standards
The Cabling System should be certified by EIA /TIA for compliance of EIA/TIA for
ECAT 6 standards:
The Fiber standard should be ITU-T-G652.D. The Multimode 50/125 um should
support TIA/EIA 568B.3.1 and the single mode fiber should support TIA/ EIA
568B.3 and TELCORDIA's GR-20
The OEM must provide any one of these certificates like UL, ETL or 3P Certificate
for the copper cable
All the accessories used for copper cable laying, termination and underground fiber
should be ISI certified material.
In case where the existing channels, trenches underground are being used, they should
be checked for high-tension wires before laying the fiber cable.
For copper cable measurements, the distance shown in the reports of the test meter
used will be considered. However for Fiber the physical length will be measured.
Racks that hold all the components should be dressed properly so that no cables,
patch cords hang out and create a wire mesh. Use of cable ties and trays is
recommended
Cable links should be numbered using ferrules and nodal terminations be marked with
permanent markers using labels
For sites with less than 50 connects, one administrative room should be created. The
Constructed Office Space only will provided by the Indentor and the vendor should
carry out the necessary electrical cabling etc and ensure that all active components are
accommodated in one rack
41
MH LAN RC RFP
E1 Converter
Make : - RAD, DAX , D-LINK, ASCOM, TELLABS.
Shall be a modular Interface converter with G.703 fixed at one end and modular slot
at another end to support Ethernet or serial V.35 module
Shall support standards including ITU-T G.703, G.704, G.732, G.736, G.812, G.813,
I.431 and CRC-4 insertion
Shall support Balanced interface at 120 Ohm on RJ45 connector, DTE and
Unbalanced interface at 75 Ohm on BNC connectors
Shall support Line code of Line code: HDB3, AMI (short haul mode only)
Shall support modular interfaces including V.35, V.36, X.21, RS-530, RS-232
The speed shall be Nx64 kbps (N=1..32) or 2 Mbps depending on the interface.
Shall support five types of clocking scheme including Free run, Slave to network,
Transparent, Mixed mode and fallback to other clock source in case of absence
Shall support test loops including Analogue Loop, Digital Loop, Remote Digital
Loop and Error test generator: 215-1
42
MH LAN RC RFP
I KVA SINE WAVE INVERTER WITH 4 Hrs BACKUP
The Sine Wave Inverters conforming to IS: 13314/1992 (reaffirmed 2003) with PWM
technology should be provided.
Single phase AC input voltage 120 to 260V, 50Hz Single Phase AC.
Single phase AC rated output voltage of 230 V. The variation in output voltage from
No-load to Full load expressed as percentages of the no-load voltage should not
exceed +/- 5 % over +10% and -20% variation of the rated D.C. input voltage. The
frequency of the output voltage shall be 50 Hz +/- 3%.
The Efficiency (at rated output voltage and frequency) should be a minimum of 85%
Input voltage goes outside the range 120 to 260 Volts the system shall switch
over to Inverter mode.
Protection against over discharge : The load shall be cut-off as soon as the
voltage of battery terminal falls below
10.5 V for 12V and
21 V for 24V Battery system.
The Inverter shall incorporate an arrangement for automatic changeover of load from
mains supply to the inverter AC Output in case of failure of mains supply
The indicators for Mains presence, Battery charging, Inverter or Main mode &
Battery low shall be provided
The Battery Bank should be 12 Volts Lead Acid Battery of any of the following
reputed makes Exide/ AMCO/Yuasa/ Prestolite/ Kirloskar/ Amar Raja
The Type Test certificates from any Govt. Laboratory should be submitted
The trolley should be of ABS material of 2.5 mm or higher thickness closed type duly
ventilated to house the batteries and with control unit kept on the top
43
MH LAN RC RFP
Wireless Subscriber Radio
The Access point must be compatible with Cisco 1310 Aironet Wireless device
Antenna
21dBi semi parabolic grid antenna
Surge Protector
Should be installed at the RF and power/ Ethernet inputs.
Make: Poly phaser / Citel or equivalent.
Mast
44
MH LAN RC RFP
Earthing
There should be a separate Earthing system for the Wireless mast.
Value of earth resistance (Megger test value) should be less than 5 Ohms.
Earth lead should be in direct connection to LA using insulated Copper strip of 20mm x 3
mm or GI conductors ( 2 numbers of 4 mm dia).
Earth pit should be at a distance of 1 meter minimum from building foundation and at
least 5 meters away from the existing building-earth.
45
MH LAN RC RFP
Network Monitoring System (NMS)
Connectivity Monitoring: The NMS should enable monitoring for network devices such
as routers, switches, wireless equipment, servers, applications, printers etc. The NMS
should support monitoring of upto 500 devices.
Connectivity response time measurement: NMS should record response times to and
from network devices, services and applications to aid in pinpointing areas of excessive
network latency.
Device Configuration: The NMS should support a drag and drop IP list feature or auto
discovery for automatic device population. The NMS should also offer an interface for
manually adding new devices, applications and services.
Connectivity Path configuration: The NSM tool should provides a trace route function to
determine connectivity paths & provide graphical displays/maps of the network topology
and indicate SNMP status of the devices in the network. This facility can then be
leveraged for identifying the root cause of connectivity failures and identifying impacted
devices.
Deployment: The NMS tool could be deployed directly on application servers and
configured to test connectivity to the end-users or it should also be possible to deploy the
tool directly on end-user workstations to monitor for connectivity to the applications
server.
The NMS should have flexible data transport options & in cases where the network link
between the probe and management console is disabled, the probe should buffer
performance data locally until a failed network connection has been resolved.
Network monitoring solution should auto-discover all device interfaces & once
discovered, the solution will monitor interface traffic and perform bandwidth utilization
calculations.
SNMP MIB poller: The tool should poll any standard or proprietary MIB object from any
SNMP compliant device. MIB objects can be monitored for threshold violations and
alerts can be generated where necessary.
The tool should offer a web-based Console which can be used to create and customize
user specific network monitoring dashboards. Alarm dashboards can show up-to-theminute status of critical network links, bandwidth utilization, network latency, response
times and other critical network issues.
Pro-active & real-time monitoring and tracking of key information and data relating to
device performance, traffic, and environment, with metrics such as utilization percentage,
frames transmitted and received, errors, and a variety of other device specific indicators
The NMS tool should include a SLA creation, monitoring and reporting solution. Quality
of Service and performance data collected by the Network Monitoring probes can be
leveraged to calculate and report on service level compliance and breaches. All SLA and
performance reports should be viewable in HTML format via web-browser.
SLA configuration options include, and are not limited to compliance period (i.e., 1 day,
1 week, 1 month, 1 year), operating period (i.e., 9am to 5pm, Mon-Fri, or 7 x 24 except
Sundays), compliance threshold (i.e., 98.5%), and more. Web-based SLA compliance
reports are automatically generated upon completion of the SLA definition.
It should be possible to define single and/or grouped SLAs each with their own unique
compliance thresholds/targets defined according to different types and/or classes of
46
MH LAN RC RFP
service. The SLA grouping features should allow for organizing SLAs by branch office,
customer, business unit, geography, service, technology, application, and more.
Below mentioned are the minimum reports that should be generated by the NMS
o NMS should offer tabular information giving % of uptime of individual links on
quarterly basis.
o Bandwidth utilization report.
o Bandwidth availability report.
o Link wise Latency report (both one way and round trip) times
It should provide a calendaring function so users can specify various SLA operating
periods and exclude periods
Immediately upon completing the SLA template the initial compliance calculation should
be performed and a web report should be auto-generated showing current compliance
results
The SLA compliance results for past periods should be available in graphical and tabular
format. Additionally, past period SLA report could be drilled into for analysis.
The tool should be able to modify and recalculate past SLA periods
47
MH LAN RC RFP
Item
Active Components
Unit
Quantity
1.
Each
Each
3.
4.
5.
6.
7.
Each
Each
Each
Each
Each
2
2
1
1
1
8.
9.
Each
Each
1
2
Each
Each
Each
Each
1
1
2.
10.
11.
12.
13.
24 port 10/100/1000
48 port 10/100/1000 and 2 fibre uplinks
48 port 10/100/1000
10 Slot Chassis Layer 3 Switch (configurable
to minimum 18 port 1000 Base Tx, 12 port
100 Base Fx, 1 port 1000 Base Sx and 1 port
1000 Base Lx)
1 LAN / 1 WAN Ports Router loaded with
Async / Sync Serial Interface card and cable.
2 LAN / 2 WAN Ports Router loaded with 2Port Async / Sync Serial Interface card and
cable.
2 LAN / 3 WAN Slots Router loaded with 2Port Async / Sync Serial Interface card and 1ISDN port with cable.
2 LAN / 5 WAN Slots Router
2 LAN / 7 WAN Slots Router
Passive Components
14.
15.
16.
Box
Each
CAT6 information outlets
Dual Face Plate Surface Mount Type Each
CAT 6 UTP Cable
10
100
50
with shutters
17.
18.
19.
20.
Each
Each
CAT6 Mounting Cord 7 feet
Each
24 port Jack Panel
12U Rack Floor Mount with necessary Each
CAT6 Mounting Cord 3 feet
100
100
5
1
accessories
21.
Each
Mtrs
Each
Each
Each
Each
1000
4
24
2
4
Fiber Connectivity
22.
23.
24.
25.
26.
Wireless Connectivity
48
MH LAN RC RFP
27.
Each
Each
Mtrs
Mtrs
Each
750
300
4
Each
900
Each
900
E1 converter
Others
29.
30.
31.
32.
33.
49
MH LAN RC RFP
50
MH LAN RC RFP
We undertake to pay the Purchaser up to the above amount upon receipt of its first written
demand, without the Purchaser having to substantiate its demand, provided that in its demand the
Purchaser will note that the amount claimed by it is due it owing to the occurrence of one or both
of the two conditions, specifying the occurred condition or conditions.
This guarantee will remain in force up to and including _________, 2009 and any demand in
respect thereof should reach the Bank not later than the above date
__________________________
(Signature of the Bank)
51
MH LAN RC RFP
_______________________________________
who
are
established
and
reputed
authorize
M/s.
__________________
52
MH LAN RC RFP
who
are
established
and
reputed
authorize
M/s.
__________________
Network Design: Certifying the network design to offer the optimum solution under the
different connectivity requirement categories.
Implementation: Once the network gets certified on the passive front, the above
mentioned system integrator will carry out tests to ensure a total end-to-end connectivity.
Once the network tests are successful, the site with the respective active components will
be endorsed by issuing an acceptance certificate for the same.
In case of failure of above system Integrator in delivering the services defined in the rate
contract, we hereby commit to take the responsibility of delivering the services as per the
contract.
Yours faithfully,
(Name)
53
MH LAN RC RFP
head
office
at
54
MH LAN RC RFP
Date __________________________________
Address: _______________________________
______________________________________
______________________________________
55
MH LAN RC RFP
This Rate Contract made on this ____________day of January, Two Thousand and nine at
Mumbai and between:
Directorate of Information Technology, Mantralaya, Mumbai - 400 032 hereinafter referred to as
"DIT (which expression shall unless the context does not so admit include his successor) the
party of the first part,
and
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- hereinafter
referred to as (which expression shall unless the context does not so admit include his successor)
the party of the second part,
for the purchase of goods and services for implementing LANs as various government offices at
the contract price given in Annexure 1.(Sheet with the bidders pricing to be attached).
The DIT proposes to establish Local Area Computer Networks at multiple locations in the state
of Maharashtra and has decided to entrust the work on the party of the second part on the basis of
Rate Contract.
Whereas both the parties are desirous of entering into the Rate Contract with prime objectives as:
i.
ii.
Harnessing effectively the use of such systems in imparting education and training in the
computer field to members at all levels
iii.
It is therefore now agreed upon by and between the two parties to abide by the scope of work and
the conditions of the contract mentioned in the tender document released with reference to this
contract. The following documents would be deemed to form, be read, and construed as part of
this agreement;
56
MH LAN RC RFP
Responsibilities of Supplier:
i.
Procurement, Supply and Installation of the campus-wide network at the price mutually
agreed in the Rate Contract.
ii.
iii.
iv.
v.
Provide the same kind of support irrespective of the location of the office to be
networked
Responsibilities of Indenter:
i.
ii.
Project coordinator shall provide exact network points in writing before commencement
of execution of work. The project coordinator shall not thereafter make any changes in
the approved locations.
iii.
Project Coordinator will provide vendor the necessary support to complete the job in time
and for realization of the project objectives.
iv.
Project Coordinator will provide vendor computer nodes along with Ethernet cards
configured and tested by the respective institute for testing the network as required.
v.
Project Coordinator will provide vendor a proper storeroom with locking arrangement at
each site to keep the material during implementation period.
vi.
Project Coordinator will provide UPS and proper electrical supply (with earthing)
Joint Responsibilities:
Both the parties acknowledge that this collaboration is based more on enduring relationship
between the two parties rather than for immediate benefit. Hence they hereby commit themselves
to devote and dedicate their wholehearted support and commitment to accomplish the objectives
in an agreed manner and within an agreed time frame.
57
MH LAN RC RFP
For and on behalf of DIT
Signature
Signature
Name
Name
Designation
Designation
WITNESSES
1.
Signature
Signature
Name
Name
Designation
Designation
2.
Signature
Signature
Name
Name
Designation
Designation
58
MH LAN RC RFP
Name
Date
of
&
Incorporation
Address
of the
Bidder
Annual
Turnover from
Network
Installation,
Supply
&
Commissioning
in 2008-9
Annual
Turnover from
Network
Installation,
Supply
&
Commissioning
in 2009-10
Date
till
which
the
ISO
9001:2000
Certification
is valid
Date
till
which
the
CMMiLevel
4
Certification
is valid
Telephone
Number
for the 24
X
7
telephonic
support
for
problem
resolution
Item
Period of Tie-up
Warranty
extended
support
Active Components
Router
Passive
Components
NMS
Inverter
E1 Converter
Other (If any)
59
MH LAN RC RFP
Bidder Details Form- Part III (Details of the Project Experience)
Name of
Customer
Make of
Active
Components
Make of
Passive
Components
Size
of
LAN
Order
completion
date
Contact details of
Customer
Location
Address
Number of
service
Personnel
If Stock of
spares
maintained
Mumbai
Pune
Nashik
Aurungabad
Amravati
Nagpur
60
MH LAN RC RFP
Sr.
No
Item
Make
of the
Item
Model
of the
Item
If complying with
the specifications
indicated in the
tender
Details of
deviation in case
of non
compliance
Unmanaged Products
1.
Managed
Products
2.
3.
4.
Layer
5.
6.
24 port 10/100/1000
48 port 10/100/1000 and 2
fibre uplinks
7.
48 port 10/100/1000
Layer 3 Switch
8.
10 Slot Chassis
Modules for above chassis
Port Requriment - 18 port 1000
Base Tx,
12 port 100 Base Fx,
1 port 1000 Base Sx,
1 port 1000 base Lx
9.
10.
11.
12.
61
MH LAN RC RFP
Primary Level Routers
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
Necessary
Accessories
should include
Cable Managers
Power strip keeping in mind
maximum
active
components to be placed in
the rack
Fan tray with Cooling Fans
for the appropriate racks
62
MH LAN RC RFP
Technical Detail Form- Active Components- Part II
Sr.
No
Item
1.
2.
3.
Make
of the
Item
Model
of the
Item
If complying with
the specifications
indicated in the
tender
Details of
deviation in
case of non
compliance
4.
5.
6.
7.
8.
Others
Wireless Subscriber
Equipments
Network monitoring System
1 KVA Sine Wave Inverter
9.
10.
11.
Item
Make of the
Item
Model of the
Item
If complying
with the
specifications
indicated in
the tender
Details of
deviation
in case of
non
compliance
UTP Cables
1.
Information Outlets
2.
3.
4.
5.
6.
63
MH LAN RC RFP
7.
RJ 45 Male Connectors
and
mm
15. 4 Core outdoor armored cable
sm
16. 6 Core outdoor armored cable
mm
17. 6 Core outdoor armored cable
sm
18. 12 core outdoor armored cable
mm
19. 12 core outdoor armored cable
sm
cable
for 10 G connectivity
- 3 mtrs.
25. SC -LC Duplex Patch cord,
(mm) - 3mtr
26. SC -LC Duplex Patch cord, (sm)
- 3mtr
Fiber Connectors
Epoxy
27. LC Connector MM
28. SC (mm) connector
29. LC (sm) connector
30. SC (sm) connector
31. 6 Port adapter plate
with
with SC
(sm) couplers
64
MH LAN RC RFP
Technical Detail Form- Passive Components- Part II
Sr.
No
Item
Make of the
Item
Model of the
Item
If complying
with the
specifications
indicated in
the tender
Details of
deviation
in case of
non
compliance
1.
2.
3.
4.
5.
6.
7.
8.
LC
(mm) couplers
17. 6 Port adapter plate with LC
(sm) couplers
18. 6 Port adapter plate with SC
(mm) couplers
19. 6 Port adapter plate with SC
(sm) couplers
65
MH LAN RC RFP
Item
Unit
Rate (Rs)
Unmanaged Products
12.
Each
13.
14.
Each
Each
15.
16.
17.
18.
Each
Each
Each
Each
24 port 10/100/1000
48 port 10/100/1000 and 2 fibre uplinks
48 port 10/100/1000
Layer 3 Switch
19.
10 Slot Chassis
Each
20.
21.
22.
23.
Each
Each
Each
Each
24.
25.
26.
Each
Each
Each
66
MH LAN RC RFP
27.
Each
28.
Each
29.
30.
Each
Each
Each
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
48.
49.
50.
51.
52.
53.
Each
FOR
necessary
Each
necessary
Each
necessary
Each
necessary
Each
necessary
Each
necessary
Each
necessary
Each
Each
Each
Each
Each
Each
Others
Wireless Subscriber Equipments
Network monitoring System
1 KVA Sine Wave Inverter
Each
Each
Each
Each
Each
67
MH LAN RC RFP
Item
Unit
Rate (Rs)
UTP Cables
20.
Box
Information Outlets
21.
22.
23.
24.
25.
26.
Each
Each
Each
Each
Each
Each
27.
28.
29.
Each
Each
Each
30.
31.
32.
Each
Each
Each
Fiber Cable
33.
34.
35.
36.
37.
38.
39.
40.
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
41.
42.
43.
44.
45.
Each
Each
Each
Each
Each
46.
47.
48.
49.
LC Connector MM
SC (mm) connector
LC (sm) connector
SC (sm) connector
Each
Each
Each
Each
50.
51.
Each
Each
68
MH LAN RC RFP
52.
53.
54.
55.
56.
57.
with LC (mm)
Each
Each
with LC (sm)
Each
with SC (mm)
Each
with SC (sm)
Each
Each
Grounding kit
60.
61.
62.
63.
64.
65.
66.
67.
68.
Each
Each
Each
Each
Each
Each
Each
Each
Each
size
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
1 Mtr
Each
69
MH LAN RC RFP
70