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6 Burke, W. W., & Litwin, G. H., (1992), A causal model of organisational performance and
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10 Page, J., Pearson, J., Jurgeit, B., & Kidson, M., (2012), Transforming whitehall departments ( .,
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Institute for Government; Ostroff, F., (2006), Change management in government ( . (2006),
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12 Cameron, E., Green, M., (2004), Making Sense of Change Management ( , . (2004),
, Kogan Page Publishers;Kotter, P. (1995), Leading
change: Why transformation efforts fail ( . (1995)
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Harvard Business Review, 73(2), 59-67; Armenakis et. al, (1999). Organizational change: A
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change: How CEOs, top teams, and boards steer transformation ( . . (1998),
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