AJAY KUMAR SINGH

E-Mail: ajay223377@rediffmail.com
Mobile: 09307022014
In quest of Senior Level assignments in the areas of ATM Administration, Operations Management & Vault
Management with a growth oriented organization. Location Preference: Lucknow
CAREER SNAPSHOT

Offering 8.6 years of experience in ATM Administration, Operations Management & Vault Management.
Presently associated as Assist Manager (Operation) in SIPL (Securitrans India Pvt. Ltd.), Lucknow
Proficient in handling cash management involving security, accounting and transportation of cash from one bank
to other.
Deft in managing branch operations with key focus on optimal utilization of resources. Result oriented record of
streamlining standard operating procedures for operational effectiveness.
Proven ability in improving productivity across branches by providing inputs & insights on transaction processing.
Adept at analyzing market trends to provide critical inputs for business development initiatives & formulation of
selling & marketing strategies.
CORE COMPETENCIES

Replenishing of cash in ATMs of various banks.

Preparing reports and returns reconciliation of discrepancies and surprise physical verification of cash.

Ensuring timely rectification of fault in the ATM machine through cash officers concerned.

Managing Safe Vaulting of cash of different banks as per RBI / Bank guide lines. Proper maintenance of various
documents, registers concerning vaulting operation.
Handling for First line maintenance and cash replenishment for ATMs with various banks daily.

Handling cheque processing daily and reporting to regional processing centre.

Monitoring of cash sorting process.

Daily briefing roots of our cash crew and security process.

Insuring smooth transaction of ATM takeover with help of Regional /Branch Operation team.

Coordinating for ATM down calls received and resolved timely without any escalations.

Providing assistant for the following:

o

Project teams as and when required and maintaining database.

Management in all aspects of local ATM operations by providing support to assigned branch ATM
personnel.
o
Implementation and on going training. Coordinating personnel transitions that may be needed to
support the system and/or process.
o
Product Line Manager with projects that have significant influence on either the ATM product lines in
the region.
Performing ATM treasury audits, ATM systems audits and ATM on / off site audits.

Providing the following important services & support:

o
o

Product Line Manager and Branch Personnel with feedback as to any reconciliation, servicing or
systems issues.
Branch personnel with day-to-day support for ATM servicing issues & ATM reconciliation issues.

Directing, investigation and follow up to branches for day to day Preliminary Loss Reports. Utilize
appropriate resources to assist branch in bringing timely resolution to reported losses to ATM
customers.
o
Supporting, direction, investigation and follow up to branches for ATM claims filed against branches.
Utilize and coordinate appropriate resources to assist in bringing timely resolution to ATM claims.
Proactively participated in local ATM account management.

Providing reconciliation and servicing support for National ATM accounts to Product Line Manager.

Participating in ATM conversions throughout the region.

ORGANIZATIONAL EXPERIENCE
Since Jul01

Assistant Manager (Operation) in SIPL (Securitrans India Pvt. Ltd.), Lucknow

The Highlights

Pivotal in handling manpower crises i.e. planning for cash remittance in one location to another with full proof
security.

Saved 2, 75,000 of the company by detecting the ATM error.

Avoided the companys shut down by solving the staffs demands.

Jun99-May01

Data Processor with Data Management Systems Pvt. Ltd., Lucknow

PROFESSIONAL QUALIFICATIONS

MBA (Finance) from Sikkim Manipal University in 2010. Secured 65%.

B.A from Purvanchal University in 1998.
Trainings

Under went a capsule course at corporate office with regard to activities being performed.

Attended regional conferences where in experts on various activities being performed were dwelt upon by various
speakers from corporate office and also from other agencies.

Computer Skills: Well versed with Win 95/98/ME/XP/2000/XP and Sever/Professional

PERSONAL DETAILS
Date of Birth
Present Address
Permanent Address

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12th January, 1977

L3/488, Vineet Khand, Gomti Nagar, Lucknow-226010
Village Bhanwarpur, Azamgarh-276123, U.P.