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FACULTY OF INFORMATICS
COURSEWORK COVERSHEET
SUBJECTS INFORMATION:

Subject:
Session:
Programme:
Campus:
Lecturers:
Coursework Type:

ISIT200 INDUSTRY PLACEMENT

DEC 2014
Bachelor of Information
Major:
eBuss /
Technology
NTDM
INTI INTERNATIONAL COLLEGE SUBANG
MS. JANE LIM SEE YIN / MR. VINCENT LOH
Internship Report

(tick appropriate box)

Coursework Title:
Due Date:

Industry
Placement
8th March
2015

STUDENTS INFORMATION:
EDWIN CHIN YIK WEI
Students Name
Contact Number

Coursework
Percentage:
Received By :
(signature)

Student ID 4638980
Email

010-2487131

Winwin_94@hotma
il.com

STUDENTS DECLARATION:
By signing this, I declare that:
1. This assignment meets all the requirements for the subject as detailed in the
relevant Subject Outline, which I have read.
2. It is my own work and I did not collaborate with or copy from others.
3. I have read and understand my responsibilities under the University of
Wollongongs policy on plagiarism.
4. I have not plagiarized from published work (including the internet). Where I have
used the work from others, I have referenced it in the text and provided a
reference list at the end of the assignment.
I am aware that late submission without an authorized extension from the subject
coordinator may incur a penalty. (See your subject outline for further information).
Name & Signature:

Edwin Chin, 4638980

EDWIN CHIN YIK WEI

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Date:

08/03/2015

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ISIT 200: INDUSTRY

PLACEMENT

Report Prepared By:

Edwin Chin Yik Wei
4638980

Edwin Chin, 4638980

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Confirmation Email

Edwin Chin, 4638980

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1. Work Experience
Organization
One Two One Advisor Sdn Bhd (121 Advisor) is a visionary technology solution and consulting
services company founded by Kevin Steer with a team of talented professionals that have been
successfully serving clients across Financial Insurance and Takaful sectors in Asia for the past 20
years. One Two One Advisor was incorporated in Malaysia in the 2010. Since then, One Two
One has developed various innovative business solutions in mobile technology, social media and
Web 2.0 capabilities. One Two One Advisor. Among the few solutions that have been a selling
point for One Two One Advisor is Customer Experience Management (CXM 2.0). These
solutions have been presented to many Insurance companies and have managed to prepare a
solution for these companies.
One Two One Advisor has a small team of consultants working together on various
projects. The number of consultants currently is at 18 with them divided into three groups which
are the Web Development Team, Mobile Development Team and the Business Analyst/ Quality
Assurance Team. Due to its small in number, One Two One Advisor specially prepare a team
consist of younger consultants that will plan activities for the company every 4 months once with
budget specially allocated for this. Other than that, to ensure a closer bond among employees,
One Two One Advisor also do celebrate various festive season or any special occasions with a
lunch for all or an outing for relaxation or enjoyment purposes. In addition, One Two One
Advisor also do encourage employees to share the knowledge they obtain by having special
meetings in the meeting room where everyone including interns are invited to join in to learn or
gain knowledge on the Insurance and Takaful Industry that will be beneficial for various
individuals in their job.

Due to its small in number, One Two One Advisor practices the ideology of working from
home. At the same time they do prepare an office for consultants to work together and they are
allowed to change their sitting place any time as long as they are comfortable and convenient for
them. A section filled with lockers is also prepared for consultants to keep their working laptops
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or other equipments when they leave the office. There is also a section where food and drinks are
prepared for the consultants to enjoy whenever they feel hungry or thirsty. One Two One
Advisors also allow their consultants to have a flexible working hour as long as the task assign is
completed within the agreed date. The idea of working from home was first adopted when One
Two One Advisor first started in 2010 with only a smaller group of people working under it and
it was not necessary to have an office as most of the consultants at that time are very experience
in the task assigned to them. As the company grows, the top management sees the need of having
an office so that younger consultants can have monitored at the same time offered help when
needed. One Two One Advisors top management do not stress their consultants out where they
allow their consultants to enjoy and have fun during working hours at the same time work should
be completed by the due date. Through this, I find that the consultants in One Two One Advisors
are very friendly and at the same time helpful. They are always willing to give you a hand even
though they may be packed with assignments that are bound to due. This have allowed me to feel
how it is to be able to work with a team with people that treats you as their own family members
even though they know you for just a short period of time.
As mention above, One Two One Advisor consultant team is divided into three which are
Web Development Team, Mobile Development Team and Business Analyst/ Quality Assurance
Team. These three teams usually work on different projects but they still communicate with each
other and always have an idea of what the other consultant is doing. With this whenever they are
switch to help out in other project, they will be able to cope with the changes. As an intern with a
short duration of two months, I was assigned to be a Business Analyst. One Two One Advisor
usually assigns their interns to be under either Web Development Team or Mobile Development
Team. Throughout the two months in One Two One Advisor, I was told to report directly back to
Mr Don which is the Senior VP in Business Consultancy.

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1.1 Log
Week Number
1

Task
Reading and understanding

a. The Insurance and Takaful

Industry which is the target
market for One Two One
Advisor
b. One Two One Advisor
Solution and Campaigns

Comments

2
3

Research, Report and Document

Findings on trends, achievements and
best practices of digital technology

Research, recommend and document

suitable digital and social media
marketing contents for Insurance and
Takaful business

5
6

Research, Report and Document

Findings on the Digital Insurer
Competitor Study

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Through this week 1 of

reading, I managed to
have a deeper
understanding on the
Insurance Industry as
well as getting to know
more about what One
Two One Advisor have
been focusing then
(2010) and now.
For the two weeks which
is week 2 and 3, I was
given the task to do my
research on various
topics given to me but
are all related to the
current trends,
achievements and best
practices of digital
technology both
throughout the world and
in Malaysia but my main
focus was in Malaysia.
On week 4, I was
assigned to work on the
researching of various
visual contents that are
attractive at the same
time suitable for the
Insurance and Takaful
Business.
For week 5 and 6, I was
assigned to research on
the Insurance and Takaful
Companies that are
registered in Malaysia.
My focus was to study
these companies
approach in a few

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7
8

Research, analyze and document

findings on online Insurance and
Takaful sales processes.

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sections which includes

social media, and digital
technology.
For week 7 and 8, I
continued on with my
research but now
focusing on the online
sales process by various
Insurance and Takaful
Companies both in
Malaysia and other parts
of the world.

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2. Degree Improvement
A few suggestions that I would like to point out would be that the subjects that we students took
before heading for our internship should be related to our major. The reason why I state this point
is because during my internship, I was often questioned about the subjects that I took that are not
really related to my major which is in E-Business. Hence the quote "Jack of all traders, but a
master of none" was mention when I was interviewed for the internship placement. Adding to
this, with students taking at least a few subjects related to their major would give or allow the
students to have an idea on what they will be doing or the problems they will be facing that are
related to their major.
Other than that, the reason for students having internship mainly is for working exposure.
Hence, I suggest that a longer duration of internship or another time of internship should be
introduced into our BIT Degree. The reason for suggesting this is because as a student when the
duration of internship is too short, it is hard for students to obtain an internship placement.
Adding to that, students that manage to get an internship placement may not be able to learn
more than those who have a longer term due to the disadvantage in terms of internship length.

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2.1 Evaluation of Industry

Placement
Before going for my internship, I had very shallow idea on what I would like to pursue as my
career direction. But throughout the past two months completing my internship in One Two One
Advisor, the experience there have gave me a wider view of the many IT career paths that I may
head into.
As an intern in One Two One Advisor, I was given the role of a Business Analyst which was
mainly involved in the research process of many current IT issues that are related to the
Insurance and Takaful Industry and was to report directly back to Mr. Don, Senior VP for
Business Consultancy in One Two One Advisor. Throughout my time working as a Business
Analyst, I had a great time doing various researches that are related to Financial Products which
includes Insurance and Takaful. Hence, I have been working on various researches for the past
two months in One Two One Advisor. The few main researches that I was assigned to work my
research on includes the trend or achievements of digital technology in Insurance and Takaful
Industry as well as understanding and familiarizing the sales process for the Insurance and
Takaful Industry via online in Malaysia and many other countries.
As a Business Analyst, while completing these tasks that have been assigned to me, I have faced
many different types of difficulties that have prevented me from obtaining the result that I was
hoping for. And due to this various difficulties which includes the lack of information in the net,
the inconsistency of data on the net and many others difficulties that may have prevailed me
from completing my research as expected. But even through these difficulties, I have gain
knowledge on how to do a research more efficiently at the same time with effective results. This
many researches that I have completed have not only taught me on the ever changing digital
trends, it also provided me with more understanding in the Insurance and Takaful Industry. Even
though skills as such may have been learnt throughout our time in college especially when we
are completing our assignments but I do believe that this experience of working specifically on
research has really enhance my skill when it comes to doing researches.
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After working as a Business Analyst for the past two months, the experience surely did have an
impact on me in which I would like to pursue my career path in this direction which is working
to be a Business Analyst. But after learning more about the various experience shared by my
fellow colleagues, I have decided to change my career path and try out other career paths. The
reason for this decision is because to be a successful Business Analyst that not only benefits my
company but at the same time able to fulfill the customers needs requires a lot of knowledge and
experience.

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2.2 Tips and Suggestion

A few points that I would suggest to students that are about to undertake a placement is:

Just apply for any internship job available. The reason for this is
because with our short duration of internship, not all company will accept us.
Other than that, it would be a good experience for students to try out other
fields. Avoid being too picky would another reason for this. A note to this
point is that student should apply any industry placement job available but
related to their Degree Major.

Be humble and willing to learn and to do any job even though it may be
simple task such as photo stating or filling documents. The key reason why I
advice student to be willing to do so is because by doing task as such would
create a sense of humility and companies are happy when they see students
that are humble and are willing to do even the simplest task. Hence with that
it creates a good impression to the company about the student.

Be eager and try to learn as much as you can. This is because what we
learn in class is normally very different from what we apply in the real world,
in the working life. Hence, it would be good if a student can absorb as much
of the values in working experience and apply them to their student life. This
would benefit a student greatly.

Be diligent, discipline and independent. As a student we should be

independent and try to learn up things that are not taught in class. Do not
slack during work as this will give a bad impression to your colleague in the
company.

Learn to mix around. As we are considered new to the working world, it is

always an advantage to mix and mingle around with not only the group of
people you are working with but with those you are not as well. This is
because by getting to know about other colleague from other departments, it
not only allow you as a student to have a wider network of friends at the
same time it allows you to know and experience more about the working
world.

Dare to ask. I encourage students to ask question whenever they have a

problem during their industry placement. The reason to this is because by
asking questions we tend to learn more efficiently and effectively. Adding to
that the main reason why we students are completing our industry placement
is not only to experience working life but at the same time to learn more

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about how the things or subjects that we have been learning in college clicks
together in the real world.

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3. Reference

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4. Appendix
No.
1
2
3

Company Name
Fusionex
AGTIV Consulting
One Two One Advisor

Edwin Chin, 4638980

Respond
No Respond
Emailed (Assignment)
Accepted

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5. Curriculum Vitae
EDWIN CHIN YIK WEI
102, Jalan Tiong,Taman Orkid,
41050 Klang, Selangor
010 2487131
winwin_94@hotmail.com

Education
1. July 2013 Present

:INTI INTERNATIONAL COLLEGE SUBANG

BACHELOR OF INFORMATION TECHNOLOGY
(Major in EBusiness & Network Design & Management),
University of Wollongong | Cumulative Average: 68.13
Expected Completion: July 2016

2. August 2012 July 2013

SUBANG

:INTI INTERNATIONAL COLLEGE

FOUNDATION IN BUSINESS INFORMATION
TECHNOLOGY (BIT) | CGPA: 3.47

3. Jan 2007 Dec 2011

:SMK TINGGI KLANG

SIJIL PELAJARAN MALAYSIA (SPM)

Working Experience
Year
2012
Jan - Mar

Company
Fragrance Garden

2014
Jan - Mar

INTI International College Subang,

Level 10 Finance Office

Responsibility
Cashier
Customer Service
Gift Wrapping
Enter daily transaction into the
Student Management System
(TCMS)
Filing

Extra-Curricular Activities

Sep14 Present

Edwin Chin, 4638980

:Vice President of Administration in iChoir Club

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July14 Oct14
Relation)

:IICS Independent Election Committee (Public

Apr14 Aug14
Club Concert)

: Secretary of Voce Forte Ep.2: The Entertainer (iChoir

Aug14

: Helper for IICS Orientation Day (August Intake)

Sep13 Sep14

: Vice President of Administration in iChoir Club

Apr13 Aug13
Concert)

: Logistic of Voce Forte 1: Love Trilogy(iChoir Club

Feb13

: Helper for Inti Edge Festival (3days Event)

Academic Achievement
1. Merit Award

: Foundation in Business Information Technology (BIT)

January 2013 Session (Semester 3) | GPA: 3.74

2. Merit Award

: Bachelor of Information Technology

February 2014 Session (Semester 2) | Average: 70.75

a. Language Proficiency

Skills

Language
English
Chinese
Bahasa Malaysia

Oral
8
6
6

b. Technical Skills
Skill
Beginner
C#
HTML
CSS
JAVASCRIPT
XML

Edwin Chin, 4638980

Written
7
5
6

Intermediat
e

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Advance

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References
1. Ms. Jane Lim See Yin
Dean, Centre for Wollongong Programs
INTI International College Subang
Tel: +60-356232874
E-mail: janesy.lim@newinti.edu.my

Edwin Chin, 4638980

2. Mr. Loh Vin Cent

Sub-Dean,
Centre
for
UOW
Programs & Associate Dean,
Faculty of Informatics
INTI International College Subang
Tel: +60-356232873
E-mail: Vincent.loh@newinti.edu.my

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