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LABSENCE DE CONTREFACON.
Contents
1.
2
2
Downloading Documentation
Required Patches
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vi
Technical Support
If you have any technical questions or issues that are not addressed in the SPARC
Enterprise T2000 server documentation, contact your local support services
representative. For customers in the U.S. or Canada, call 1-800-USA-4SUN (1-800872-4786). For customers in the rest of the world, find the World Wide Solution
Center nearest you by visiting the web site:
http://www.sun.com/service/contacting/solution.html
Software Resources
The Solaris Operating System and Sun Java Enterprise System software are
preinstalled on your SPARC Enterprise T2000 server.
If it becomes necessary to reload the software, go to the following web site. You will
find instructions for downloading software.
http://www.sun.com/software/preinstall/
Downloading Documentation
Instructions for installing, administering, and using your SPARC Enterprise T2000
server are provided in the SPARC Enterprise T2000 server documentation set. The
entire documentation set is available for download from the following web site:
http://www.sun.com/documentation/
Note Information in these product notes supersedes the information in the SPARC
Enterprise T2000 documentation set.
System firmware 6.3.5, which includes Advanced Lights Out Manager (ALOM)
CMT 1.3.5 software and OpenBoot 4.25.3 firmware.
Note Updating your system firmware also updates your ALOM CMT software
and OpenBoot firmware.
Required Patches
At this time, there are no mandatory patches for SPARC Enterprise T2000 servers.
When required patches are available from http://www.sun.com/sunsolve.
Note Before contacting support, ensure that all mandatory patches are installed on
your server. In addition to installing these patches, check the SunSolve web site on a
regular basis for the availability of new patches.
Entries
Perform this procedure in the following circumstances:
Check that the entries are present before deploying the server.
Create the entries after the Solaris OS is installed or updated.
1. Log in as superuser.
2. Check the /etc/system file to see if the mandatory lines are in the file.
# more /etc/system
*ident "@(#)system
1.18 05/06/27 SMI" /* SVR4 1.5 */
*
* SYSTEM SPECIFICATION FILE
.
.
.
set pcie:pcie_aer_ce_mask=0x2001
.
If an earlier version exists, uninstall it and install version 5.7, or later. To download
version 5.7, go to:
http://www.sun.com/sunsolve
fmadm
fmadm
fmadm
fmadm
reset
reset
reset
reset
cpumem-diagnosis
cpumem-retire
eft
io-retire
c. Run the clearfault command with the UUID provided in the showfaults
output:
sc> clearfault d79b51d1-aca0-c786-aa50-c8f35ea0fba3
Clearing fault from all indicted FRUs...
Fault cleared.
8. If faults continue to be reported, the server might have a faulty component. Refer to
the Sun SPARC Enterprise T2000 Server Service Manual for diagnostic procedures.
For more information about these CRs, visit the SunSolve web site.
TABLE 1
CR ID
Workaround
6314590 Executing the ALOM CMT break and go commands If the console hangs, reset the system.
might cause the system to hang.
6315238 Recycling AC power results in the following
erroneous message:
Preceding SC reset due to watchdog
6317382 Typing unrecognized commands or words at the ok Disregard this erroneous error message. If the
prompt causes the system to return the following
server hangs, reset the server from the system
erroneous error:
console.
ERROR: Last Trap
and might hang the server.
6318208 Whenever the system resets, including after a POST Disregard this message. The system will be reset
and display the OBP ok prompt as expected.
reset, you might see the following message: Host
system has shut down
6325271 The console history boot and run logs are the same.
TABLE 1
CR ID
Workaround
6338962 The system might hang after a panic when the sync If the server hangs, reset the server from the
command is used.
system console.
6341045 If a CPU or memory fault occurs while the server is Reset the server, and check the server for
running a trap handler, the system might panic with possible faults using the showfaults
a bad trap instead of providing a CPU or memory
command.
fault message. In such cases, memory scrubbing is
not performed.
6343294 When a Solaris PSH error is detected and reported,
the following erroneous message (in addition to the
correct message) might be reported:
msg = warning: bad proto frame implies
corrupt/lost msg(s)
6344888 The system might generate erroneous fault messages Make sure that the following line is in the
with the following message IDs:
/etc/system file:
SUN4-8000-ER
set pcie:pcie_aer_ce_mask=0x2001
SUN4-8000-OY
See Mandatory /etc/system File Entries on
SUN4-8000-75
page 4.
SUN4-8000-D4
10
TABLE 1
CR ID
Workaround
6408619 The server fails to boot from a Linux tftp boot server Use a Solaris OS tftp boot server.
on the network.
n/a
Enable SSH.
11
TABLE 1
CR ID
Workaround
12
TABLE 1
CR ID
Description
Workaround
n/a
When the following devices are connected with ttya Install Solaris OS with nothing connected with
(Dsub 9pin) on Sun SPARC Enterprise T1000 or
ttya (Dsub 9pin).
T2000 servers, you cannot install the Solaris OS.
SH4124T (Dsub 9pin)
Cisco Catalyst2960 (RJ45)
SPARC Enterprise T2000 (Dsub 9pin)
n/a
When the following devices are connected with ttya Log into the ALOM console with nothing
(Dsub 9pin) on SPARC Enterprise T1000 or T2000
connected with ttya (Dsub 9pin). Or, connect to
servers, you cannot log into the ALOM console.
ALOM with an RJ-45 cable when you use it.
SH4124T (Dsub 9pin)
Cisco Catalyst2960 (RJ-45)
SPARC Enterprise T2000 Server (Dsub 9pin)
Documentation Errata
Error Regarding Date Synchronization in the ALOM CMT
Guide
There is an error in the documentation of the showdate command in published
versions of the ALOM CMT guide. The erroneous text follows:
Displays the ALOM CMT date. The Solaris OS and ALOM CMT time are
synchronized, but ALOM CMT time is expressed in Coordinated Universal Time
(UTC) rather than local time.
The correct text should be:
Displays the ALOM CMT date. ALOM CMT time is expressed in Coordinated
Universal Time (UTC) rather than local time. The Solaris OS and ALOM CMT
time are not synchronized.
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