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KIIT School of
Management
Abhijeet Singh
MBA, IT & Finance
Table of Contents
About JPM ....................................................................................................................................... 2
Key Strengths .................................................................................................................................. 2
SWOT Analysis................................................................................................................................. 3
Overview ..................................................................................................................................... 3
Strengths ................................................................................................................................. 3
Weaknesses............................................................................................................................. 4
Opportunities .......................................................................................................................... 4
Threats .................................................................................................................................... 4
IT applications and their success .................................................................................................... 5
IT strategies and utilization ............................................................................................................. 7
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About JPM
JPMorgan Chase & Co. is a U.S. based banking and financial services company formed in year
2000 as a result of merger between JPMorgan & Co. and Chase Manhattan Corporation. JPM
having its origins dated back to 1895 is one of the oldest players in financial services and
currently is the largest bank (assets worth: $2.515T) in the United States. Being such a large
player in the BFSI1 domain, JPMorgan Chase becomes a huge consumer of IT and related
services as 32% of its total annual expenditure (8% of total revenue) gets invested in IT. It is
headquartered in New York, US.
It is a major provider of financial services and according to Forbes magazine is the world's third
largest public company based on a composite ranking. Its major services include investment
banking (2nd largest hedge fund in US), asset management, private banking, private wealth
management and treasury & securities services divisions; all of which require heavy
consumption of IT systems and resources to be up and running throughout. Requirement of
new applications, porting of legacy systems, maintenance etc. is carried by a large skilled
(30,000+ technologists) in-home IT workforce.
Key Strengths
Strong Domestic player JPM is the largest bank in US in terms of net asset worth
($2.515T), market value and revenue ($96.60B). It is a leader in hedge funding and is the
2nd largest player in US according to Forbes.
Global reach JPM has a strong international reach which gives it a strong advantage
over other financial services providers. The clients who are MNCs and need global
catering reach to JPM for requisite services.
Mature in the industry JPMorgan Chase & Co. (2000) was formed due a successful
merger of two old financial players of the US market: JPMorgan & Co. (1895) and Chase
Manhattan Bank (1955) which was in turn a result of purchase of Chase National Bank
(1877) by Bank of the Manhattan Company (1799). Such mergers led to addition of
values and ideas and thus, JPM stands as a stable player in current era. It proved its
stability and maturity in the 2007s adverse US recession.
Strong Brand value JPM is backed by globally renowned and trusted financial services
providers: JPMorgan & Co. and Chase Manhattan Bank which adds customer loyalty and
faith towards the company.
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SWOT Analysis
Strengths
High Capital
Market Presence
Good Brand visibility in B2B segment
Weaknesses
Overdependance on US market
Instability due to variability in financial market
Bad Mortgages
Opportunities
Threats
Govt. regulations
Financial crisis and weakening of $ power
Global competition
Overview
JPMs strong capital adequacy and strong market position are the key strengths. The company
has intense competition from other major players like Citigroup Inc., Deutsche Bank AG etc.
which may impact its future performance. However, JPMs initiative to spread in B2C banking
could bring new opportunities.
Strengths
JPM flaunts a huge capital base which ensures stability and empowers it with the choice of
investment in required domains. It utilizes Capital Risk Management to mitigate risk and
strengthen its market position. Total deposits rose to $1.3T in 2013, indicating an increase of
8% from 2012. Total stockholders equity in 2013 was $211.2B 2. Being an old player, JPM bags a
strong market presence which clearly shines thru its net worth of total assets valuated to
$2.515T3. It offers financial services to nearly 50% of US households, 80% of Fortune 500
companies, and 60% of the worlds largest pensions and central banks. The B2C banking
division of JPM has 5,640 branches and 19,220 ATMs (and counting). One of the largest credit
card issuers with over $128B in credit card loans and has good geographical division to cater its
globally distributed client base.
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Empire (Fixed Income Web Analytics): It is a suite of web applications that JPM uses to
visualize and analyze financial data within Fixed Income capital markets. It provides
charting, analysis and monitoring 24x7 of capital markets. Together with DataQuery
(application for analyzing & charting of historic financial data), the system supports the
review and display of data across multiple platforms and software packages, including
web viewing, desktop clients, Excel export and provision of data through an API for
other systems and applications. Empire being a real-time web-based platform helps the
JPM analysts and traders to monitor market activity and perform analytic
calculations/run trade analysis. Powered with time-series database technology with
distributed architecture (Vertica 7), Empire becomes one of the crucial applications for
real-time market monitoring for JPM and its subsidiaries.
Emerging Markets Open Blotter: It is a web-based application that allows Emerging
Market (EM) traders to trade various EM products. Open Blotter was developed to solve
the existing limitations of multiple local solutions, which leads to increased complexity
and declines productivity. Since, J.P. Morgan trades in 17 different EM countries,
software deployment was a very cumbersome task because of requirement of physical
presence at the centers for bug free deployment. It allows sending many trade types
into multiple trading systems from a central one-point location. Thus, decreasing
complexity and removing hassle of trading from multiple systems.
Investment Banking Intelligence Engine: It is a data management platform that JPM
uses to collect, conform, calculate, distribute and report on client-related data and a
huge collection of finance based metrics for the Wholesale Bank8. The platform provides
business users and company leadership with mission-critical business metrics, delivers
measurable business benefits. It plays an important part in the strategy of the
Wholesale Bank and the Global Investment Bank. IBIE is the Master record for important
client profitability measures (e.g. RoE, RoI) used by the balance sheet committee and in
client prioritization process. Populating large data marts was a challenge because of
distributed DB and huge amount of data presence, but IBIE utilizes Vertica DMBS which
enables to derive 300-500 financial attributes in a viewable window. Thus, reducing
operational time and adds more visibility of data for the analysts. This allowed JPM to
be more agile and take strategic decisions in a timely manner, to robustly adjust to
changing market conditions and competitive pressures, and to improve overall
experience for its clients.
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Recently, JPMorgan Chase has been pushing norms in the field of automation by utilizing IT and
it evicted 3000 employees in order to gain cost advantage. It plans to push this number to 7000
at the end of year 2014. Being such a huge consumer of IT services & maintenance and
expanding its IT base to increase automation and shred costs, JPMorgan Chase ideally is an FI
giant heavily empowered through IT.
Computer assisted deposition facility by Chase Banking, facilitated over $1.5B worth of deposits
Payment (e-Commerce) facility by Chase Banking, used for over $1.4B in transactions since its inception
Reference(s): http://en.wikipedia.org/wiki/JPMorgan_Chase
http://www.jpmorgan.co m/tech careers/us/technology
http://finance.yahoo.com/q/co?s=JPM+Co mpetitors
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