Академический Документы
Профессиональный Документы
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Dated: 02/07/2014
DA: As above.
Page 1
Table of Contents:
General
Introduction
..
Network elements 5
Provisioning flow
..7
Generation..
Type of complaints.
Help desk .
Escalation Matrix
14
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General:
Fibre to the Home (FTTH) is a unique technology being deployed by BSNL for
the first time in India. The fibre connectivity having unlimited bandwidth and state of
the art technology provides fixed access platform to deliver the high speed
broadband from 256 Kbps to 100 Mbps, IPTV having different type of contents like
HDTV and future coming 3D TV and range of voice telephony services.
It provides a comprehensive solution for the IP leased line, internet, Closed
User Group (CUG), MPLS-VPN, VoIP, video conferencing, video calls etc whatever the
services available on the internet platform, bandwidth on demand can be delivered
by this connectivity to the without changing the access fibre and home device.
Customer will get a CPE called Home Optical Network Termination (HONT) consist of
4X100 Mpbs Ethernet ports and 2 normal telephone ports. Each 100 Mbps ports will
provide broadband, IPTVs, IP Video call and leased line etc as required by the
customers. Customer will get power back unit having full load backup of four hours
and normal backup of three days. This power backup will be AC input and connecting
to the HONT on 12V DC.
Introduction:
FTTH is a relatively new and fast growing method for providing
higher bandwidth broadband telecommunication system based on fiber
optic cables and associated optical electronics for delivery of multiple
advanced services such as telephone, broadband internet and television
to homes and business using GPON technology.
1. Advantages over Copper:
2. High speed up to 2.4Gbps
3. Covers long distance, more than 20 KMs.
4. optical Split Feature minimizes Fiber deployment in local loops.
5. Supports triple play services plus RF overlay
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EPON
ITU.T
Standard
organization
IEEE
Rate
2.488G/1.244G
1.25G/1.25G
Split ratio
1:64 - 1:128
1:16 - 1:32
Carried
service
Ethernet
Bandwidth
efficiency
92%
72%
QOS
Very good
Good,
DBA
only Ethernet
Self-defined
vendors
OAM
Ethernet
OAM
(Weak, Extended by
vendors)
Technology
by
Vendor
GPON
Sterlite,Alphion,NSN
GEPON
UTStarcom, Teracom
Page 6
Network diagram:
Network elements:
OLT Optical Line terminal, at service provider end
ONT/ONU Optical Network Terminal/Optical Network Unit(CPE)
Splitter Passive optical splitter
RPR BSNL RPR/ GPON RPR/LAN Switch
BNG Broadband network gateway
`
Broadband Networks, Bharat Sanchar Nigam Limited.
Page 7
BSNL will extend fibre from its nearest Central Office (CO) location
directly or through franchisee and install HONT and battery backup at
the customers identified locations. The services such as Voice,
Broadband, IPTV etc. will be enabled as per the customers request
plans for the same.
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10
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HSI
IPTV
VoIP
ILL
NME VPN over FTTH
3G Back Haul Connectivity
MPLS VPN
Page 11
Service Provisioning:
OLT installation and uplink connectivity will be done locally.
Multiplay team will do necessary configurations in BSNL RPR &BNG
and provide OLT IP and Outer VLAN.
If OLT is connected to GPON RPR or GPON LAN switch, required
configurations will be done by FTTH team-NOC or locally.
The required configurations for service and EMS connectivity in OLT
will be done by Local FTTH team.
Service configuration in ONT is done locally or by FTTH team,NOC.
2.IPTV configuration:
Configure IPTV multicast VLAN 1805/1806 in BNG.
Configure multicast and unicast VLANs in RPR.
Pass both multicast and Unicast VLANs in Uplink and downlink ports of
OLT.
Configure unicast VLAN in Ethernet port of ONT.
Required settings in set up box will be done locally by IPTV vendors.
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3.VoIP:
NME VPN:
The required VLAN will be configured in OLT Uplink and Downlink Port.
Service VLAN will be configured in Ethernet port of ONT.
Required VLANs should be passed in BNG and RPR ports.
ILL:
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MPLS VPN:
Get the LAN pool and VLAN from Multiplay VPN team.
Multiplay and MPLS teams will do the necessary configurations in BNG,
RPR and PE router.
Given VLAN should be passed in Uplink and downlink ports of OLT.
Configure the VLAN in Ethernet port of ONT.
Bandwidth restriction will be done in ONT or OLT.
Report Generation:
Daily Reports can be taken from MIS Reports of Data Portal by Node-INCharge.
For FTTH daily report go to the link FTTH Subscribers based on Circle
Plan Wise Report under FTTH Reports.
Drill down and filter the parameters as per requirement.
Broadband Networks, Bharat Sanchar Nigam Limited.
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Type of Complaints
Serial
Number
1
2
3
Nature of Complaint
Service Configuration
Configuration Issues
Secondary
Static
Addition/modification
Speed Issues
User Provisioning
Modification Issues in Portal
Connectivity issues different Errors
Team Responsible
FTTH team
FTTH and Portal Team
FTTH and Local BSNL
Team
FTTH , Multiplay and
MPLS Teams
FTTH , Multiplay and
MPLS Teams
IP FTTH and O&M Team
FTTH , Multiplay and
MPLS Bandwidth Team
Page 16
Helpdesk
Bangalore FTTH Team
FTTH Cell:
ftthbb@gmail.com
080-22028885
JTO :
ftthbb@gmail.com
080-22028885
SDE:
veena.raj.av@gmail.com
9449958122
DE:
bbnw3esp@gmail.com
9482419603
Addl GM:
bpbraj@gmail.com
9448010280
GM :
buddhan.gmnoc@gmail.com
9448010361
080-22028885
JTO:
080-25808899/
Multiplay Team
bsnlbbmpnoc@gmail.com
25808877
SDE:
roshnagiyaz@gmail.com
- 9449855306
DE:
aswathk12@gmail.com
9481885512
DGM:
vvwarlu.bbnoc@gmail.com
9448010280
GM :
buddhan.gmnoc@gmail.com
9448010361
MPLS Team
mplsnms@gmail.com
- 080-25808830
Bandwidth Team
bm@bsnl.co.in
- 011-23326261
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ESCALATION MATRIX
Escalation
48HRS
>
DGM
BBNW
GM(BBNW)
wimaxservices@gmail.com SDE(Portal)/DE(Portal)
080-22028884
copy
to
SDE(FTTH) /DE(P3)
ftthbb@gmail.com
DGM
BBNW
GM(BBNW)
ftthbilling@gmail.com
SDE(Billing)/DE(Billing)
DGM
BBNW
GM(BBNW)
SDE(FTTH) /DE(P3)
DGM
BBNW
GM(BBNW)
Contact Information
Authentication Issues
Sterlite
Alphion
OLT/GPON
LAN
UTStarcom
Switch/RPR issues
NSN
Teracom
ITI-Orckit
tushar.fatangare@gmail.com
copy to ftthbb@gmail.com
080-22028885
boopalanc@gmail.com
to ftthbb@gmail.com
22028885
copy
080-
sakthimanigandan@gmail.com
copy to ftthbb@gmail.com
080-22028885
sutapa.dutta@nsn.com
to ftthbb@gmail.com
22028885
copy
080-
ankur.sharma919@gmail.com
copy to ftthbb@gmail.com
080-22028885
mohanan@orckit.com
to ftthbb@gmail.com
22028885
SDE(FTTH)- veena.raj.av@gmail.com
copy
080-
DE(FTTH) - bbnw3esp@gmail.com
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DGM(BBNW) - bpbraj@gmail.com
GM(BBNW) buddhan.gmnoc@gmail.com
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Provisioning Flow
Page 20
Start
END
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Start
YES
If Exchange
NO
people able
to resolve .
Exchange people
contact NIB team
IF NIB team
YES
able to resolve
the issue.
NO
Contact Portal
Team(NOC) for
Modification Issues in
Portal.wimaxservices
@gmail.com 08022028884.
OLT/ONT/GPON RPR/LAN
Switch Configuration Issues
. Contact Multiplay NOC
Team for BSNL
OCLAN/RPR/BNG issuesbsnlbbmpnoc@gmail.com
Contact FTTH
billing team(NOC)
for FTTH
usage/biiling
issues.ftthbilling@
gmail.com.
08022028877/220288899.
END
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