ConnectorMax

Release Notes

Introduction
In these release notes, you will find information to help you install and use the
FIP-400 Fiber Inspection Probe and ConnectorMax on your computer.

IMPORTANT
The installation of the new system disk takes several minutes.

For more information about the FIP-400 Fiber Inspection Probe and ConnectorMax,
refer to the online help.

System Requirements
To be able to install and run ConnectorMax on your computer, you must meet the
minimum requirements below:

System
Element

Processor

Minimum
Requirement
(Windows XP)

Minimum
Requirement
(Windows Vista
32 bits)

Minimum
Requirement
(Windows Vista
64 bits)

Minimum
Requirement
(Windows 7)

Pentium

Pentium

Pentium

Pentium

(800 MHz or higher (800 MHz or higher (1.6 GHz or higher

recommended)
recommended)
recommended)
RAM

256 MB (512 MB
recommended)

256 MB (512 MB
recommended)

Disk Space
Monitor

256 MB (1 GB
recommended)

(1.6 GHz or higher

recommended)
512 MB (2 GB
recommended)

400 MB
EXFO recommends a minimum screen resolution of 800 X 600 and a color
quality value of at least 16 bits.

Other
.NET Framework 2.0 SP1
requirements DirectX 9.0 (Windows Vista - 64 bits and Windows 7)

Copyright 2012 EXFO Inc. All rights reserved.

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Fiber inspection probe

Installing ConnectorMax
ConnectorMax is the application that is used to view and analyze the fibers you
want to inspect. For more information about the application, refer to the
corresponding documentation.
To install ConnectorMax on a computer:
1. Insert the installation DVD into the DVD-ROM drive of your computer.
2. Install ConnectorMax as follows:
2a. On the taskbar, click Start, and then select My Computer.
2b. Select your DVD-ROM drive.
2c. Locate the EXFO ConnectorMax.msi file on the DVD and click Open.
3. Click OK to start the installation.
4. From the welcome dialog box, click Next.

5. Read and accept the licence term agreement, then click Next to proceed to the
next step.

Copyright 2012 EXFO Inc. All rights reserved.

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Fiber inspection probe

6. Enter the customer information, then click Next.

7. Click Install to begin the process.

8. When the installation is complete, click Finish to exit the wizard.

You are now ready to use ConnectorMax.

Copyright 2012 EXFO Inc. All rights reserved.

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Fiber inspection probe

Activating Software Options

If you have purchased software options for your product, you can activate them
once the installation is complete.
To activate the software options on your computer:
1. From the Start menu, select All Programs > EXFO > ConnectorMax >
Software Options Activation Tool.

2. Click Export identification to generate an identification .XML file that will

contain all the information needed to create a unique license key for your
computer.

Note: EXFO recommends to save this file directly on your local drive (C:) or in a location
you can easily remember.

Copyright 2012 EXFO Inc. All rights reserved.

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Fiber inspection probe

3. Name your file according to the nomenclature shown below:

File name Example:
MyCompanyName_ConnectorMax_MyFirstLastName_PO12345678.xml

4. Send an email to softwarekeys@exfo.com with the following information in

the Subject and attach the identification .XML file you created in Step 3.
Subject Example: MyCompanyName - ConnectorMax - MyFirstLastName PO12345678

5. After EXFO Customer Service approved the request, you will receive a
registration .key file by e-mail. Save this file on your local drive (C:) or in a
location that you can easily remember.

Copyright 2012 EXFO Inc. All rights reserved.

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Fiber inspection probe

6. Back in the activation tool, click the Browse button to locate the .key file that
you received.

7. Click Activate.

8. Once the activation process is complete, click Close to exit the tool.

Copyright 2012 EXFO Inc. All rights reserved.

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Release Notes
Fiber inspection probe

Troubleshooting Computer Installation

If a problem occurs during the installation or during the operation of your unit, the
following suggestions are likely to solve most issues.
The setup wizard requests the administrators level of access.
Make sure you have the administrators level of access on the computer.
Problem

Cause and Solution

Even if it is not the first time you

connect a unit to your
computer, you are prompted to
install USB drivers on your
computer.

The unit was probably connected to a USB port that

has never been used with this unit before. It is normal
to be prompted to install USB drivers. USB ports will
only recognize the devices that have been connected
to them at least once.
You must install the required USB drivers for each USB
port you intend to use. You can find the drivers under:
C:\Program Files\EXFO\ConnectorMax\Drivers

The probe image does not

appear on-screen.

Copyright 2012 EXFO Inc. All rights reserved.

The USB driver was not installed properly. You need to

install it manually. The driver can be found under:
C:\Program Files\EXFO\ConnectorMax\Drivers

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Removing the Software

You can remove ConnectorMax by using the add/remove programs functions found
in Windows Control Panel.

IMPORTANT
You have to disconnect the probe before removing the software.
Otherwise, you will not be able to reinstall the software.

Viewing User Guides in PDF Format

A PDF version of the latest user guides is always available on your installation DVD.
Simply double-click a file to view it in Adobe Acrobat Reader (version 4.00 and
later).

Release History
This release of ConnectorMax includes the latest upgrades for your product.
All changes are identified below.
Product Release

ConnectorMax
version 2.4

Changes

User interface now available in Finnish, Norwegian and

Turkish.
Improved trial mechanism for options.

ConnectorMax
version 2.3 SP1

Improved repeatability on scratch detection.

ConnectorMax
version 2.3

Improved driver compatibility in Windows 7.

ConnectorMax
version 2.2

Improved multilingual support for all operating systems.

ConnectorMax
version 2.1

Multiple-fiber connector type mode option now available

Analysis configurations with enlarged adhesive zones
Trial mechanism for options
Customizable identification items (file-based)

ConnectorMax
version 2.0

New product

Metrino is a registered trademark of EXFO Inc. in Canada and is used to develop

software, namely software used for fiber-optic test and measurement applications.

Copyright 2012 EXFO Inc. All rights reserved.

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