Industry Solution in Detail Human Resources SAP Core HR and Payroll Solutions

Solution in Detail
Human Resources
Executive Summary
Solution Overview
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SAP Core HR and Payroll Solutions
2013 SAP AG or an SAP affiliate company. All rights reserved.
Executive Summary
Solution Overview
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Driving HR Efficiency
Today HR must go beyond process automation, cost reduction, and compliance.

It must drive decisions about people that will help grow the business.
Keeping Staff Productive

Gaining Competitive
Advantage
SAP Innovations
Optimize global processes

Establish a single, global platform to help
ensure compliance with enterprise-wide HR
processes, while satisfying local regulations.
Organizations are increasingly global,

government requirements are ever-changing,
and employees expect a consumer-grade user
experience. HR departments often try to
manage this with fragmented systems,
nonstandard or manual processes, and
outdated interfaces.
Mitigate risk
Implement an integrated workforce-planning
system that reduces complexity and
provides a single source of truth, enabling
effective monitoring and cost controls.
Access to a global unified view of workforce

data is nonexistent and this impairs business
leaders ability to make sound
operational decisions.
14% higher HR productivity

(more employees supported
per HR FTE) for organizations
that streamline, automate,
and integrate HR processes
To work more efficiently, HR departments must:
Meet usability expectations

Enable employees to connect and
collaborate anywhere, at any time.
Improve process efficiency

Eliminate manual and disparate processes
that lead to complexities and prevent HR
departments from focusing on other tasks.
Establish an automated, integrated, scalable

solution to support organizational growth,
improve employee engagement, and increase
control over labor costs.
Source: SAP Performance

Benchmarking
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2013 SAP AG or an SAP affiliate company.

All rights reserved.
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Keeping Staff Productive and Engaged

SAP solutions turn HR into a business enabler.

Gaining Competitive
Advantage
SAP Innovations
To operate efficiently, HR organizations need

integrated and automated HR and payroll
processes that support employees globally.
Working from a single, consolidated platform,
improved visibility of HR information can be
provided by self-service and shared-service
tools. This helps ensure that process and legal
compliance tasks are managed and executed
in a timely manner. However, a consumergrade user experience is critical to keep
HR experts and employees engaged.
SAP solutions for HR and payroll provide a

scalable, integrated platform for tracking all
global and local HR processes. This helps
companies ensure compliance, and enables
cost-effective administration.
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Gaining Competitive Advantage

Gaining Competitive
Advantage
With SAP software, you can manage operational costs and increase your capacity
to scale up and focus on strategic initiatives. You can also handle disparate legal
and end-user requirements and requests quickly and flexibly. And thanks to
improved engagement from HR experts and employees, you can increase
productivity, satisfaction, and innovation. The key benefits are listed below.
SAP Innovations
Help ensure better process and legal compliance
Improve employee engagement and satisfaction while streamlining HR operations
Increase HRs strategic impact on the business by using automation, self-service, and shared
services
Reduce HRs IT infrastructure and cost with a single, global system of record integrated to other
business areas
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SAP Innovations
Core HR and payroll solutions from SAP allow customers to turn HR into a
business enabler. The solutions increase productivity, provide unprecedented
insight, and support local requirements in more than 90 countries while ensuring
global consistency.
Gaining Competitive
Advantage
SAP Innovations
Archiving, retrieval, and processing of Big

Data enable you to run reports and dashboards on data that was previously unavailable.
Organizational modeling and simulation allows
you to visualize the impact of decisions before
they are made.
Consumability
Employees can focus on HR tasks relevant to
them anywhere and anytime, at their own
pace, through consistent entry points, using
mobile and portal technologies.
Consumer-grade solutions engage the
workforce, increase productivity, and enhance
overall adoption of HR solutions.
Globalization
A globalization service provides best practices
that cover local requirements on HR processes
in over 50 countries and languages. HR processes follow global standards while presenting
local variations, with different country versions
existing simultaneously in the same system.
Social tools support collaboration and provide

updates, and enable you to check the pulse of
the workforce with sentiment analysis.
Insight
Analytics using real-time HR data allow you to
send instantaneous information to
stakeholders.
Functions and features meet the requirements

of national tax and accounting laws, as well as
manufacturing regulations in over 50 countries.
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Executive Summary
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Drive Efficient HR Operations

Solution Overview
Benefits Enrollment
Payroll Processing
Manager Self-Service
Organization Management
Employee Self-Service
Benefits Enrollment and Administration

Enable efficient benefits setup and enrollment.
Payroll Processing
Help ensure accurate, on-time payrolls.
Cut cycle times, transactional costs, and HR workload.
Build, maintain, and reorganize enterprise structures.
HR Shared Services
HR Administration
Employee File Management
Value Map
Why SAP?
Reduce administrative costs, cycle time, and errors.
HR Shared Services
Deliver accurate, consistent, and timely responses.
HR Administration
Manage employee data with flexible localized processes.
Employee File Management by OpenText
Securely log and store employee documents in accordance with legal regulations.
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Core HR and Payroll

Solution Overview
Benefits Enrollment
Payroll Processing
Benefits
Benefits
Enrollment and
Administration
Payroll
Processing
HR Shared Services
HR Administration
Manager SelfService (MSS)
Organizational
Management
Payroll
MSS
Org
Mgmt.
Manage the employee lifecycle

from hire to retire with better insights.
And make HR decisions that support
the strategic business objectives.
Employee
File Mgmt.
SSF-HR
ESS
Create Plans
Plan Enrollment
Process
Payroll
Payroll
Reporting
Decision Making
Execute
Strategies
Manage Org
Model
Analyze and
Simulate/Plan
Localized and
Automated Pros
Maintain
Key Data
HR
Administration
Consolidated
Paper and
Digital File
Employee File
Management
Value Map
Why SAP?
HR
Admin.
Integration of
Ticketing and HR
Operations
Management
Shared Service
Framework
for HR
Employee
Accesses Own
Data
Employee SelfService (ESS)
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Benefits Enrollment and Administration

Solution Overview
Benefits Enrollment
Capabilities
Benefits
SAP Innovations
27%
Of organizations have a
benefits planning system
that is fully integrated with
their HR and payroll system
A single system of record that is

integrated with self-service and payroll
processes helps you to maintain
process and legal compliance for
employee benefit programs.
SAP software for benefits enrollment and

administration helps you create complex
benefits plans, including eligibility rules,
to facilitate correct enrollment and payroll
deductions.
Using self-service tools, employees select

their own benefits plans to suit their needs.
This improves employee satisfaction and
reduces HR involvement. Payroll integration
further streamlines the process as paycheck
deductions can be taken automatically.

Benchmarking
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Create and Enroll in Benefit Plans

Solution Overview
Benefits Enrollment
Capabilities
Benefits
SAP Innovations
15%
Fewer HR FTEs in transactional functions when
employees can enroll online,
modify details of their benefits
plan, and update personal
information
Benchmarking
Benefit plan creation helps you formulate the

benefit plans that employees can enroll in. The
solution configures relevant payroll processes,
including payroll deductions.
You can define plan types, such as health,
insurance, and savings plans, and you can
establish eligibility status by employee
grouping, salary, seniority, age, and so on.
Self-service plan enrollment allows employees
to enter and update their information online,
reducing administration costs. Examples of
self-service functionality include:
Enrollment of new hires in default plans as

an interim measure, until they have made
their benefits choices
Enrollment of employees during an open

enrollment period in plans for the coming
season
Adjustment of plan enrollments as a result of

employee life or job changes
Enrollment of employees during an open

enrollment period in plans for the coming
season
Enrollment of new hires in plans that are
automatically offered
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Benefits Enrollment
Capabilities
Benefits
Solution Overview
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Global, Integrated Benefit Plan Definition and

Enrollment
Allow maximum flexibility in benefits
offerings while streamlining enrollment,
collection of employee portions, and
posting to finance.
SAP Innovations
55%
Fewer benefits administration
FTEs in top quartile HR
organizations than in average
HR organizations
You can offer a variety of benefit plans by

maintaining complex plan definitions, including
eligibility rules and payroll cost data. Enrollment
processes are streamlined by allowing
employees to enroll through self-service tools.
This gives them control over their own data
while reducing workload and cost for HR.
Manual efforts and errors are reduced thanks to

integration with payroll systems. This enables
employee portions to be deducted from pay
and remitted to third parties, while the associated
costs to flow into finance for posting.

Benchmarking
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Innovations for Benefits Enrollment and Administration

Solution Overview
Benefits Enrollment
Capabilities
Innovations include multistep guided

activity, easier viewing of personal data,
and enhancements to eligibility rules.
Benefits
SAP Innovations
19%
Organizations where the
benefits system leverages
general plan information,
requiring no rekeying of
plan information
Benchmarking
Multistep guided activity with enhanced userinterface logic streamlines the benefits enrollment process including open enrollment and
changes to work and life status.
Easier viewing and maintenance of personal
profiles and information on dependents and
beneficiaries improves the accuracy of
employee data.
Enhancement to functionality that enforces

complex rules for ineligibility, and co-requisite
and prerequisite plans, helps ensure process
and legal compliance.
Improvements to PDF print forms for benefits
participation overview and enrollment applications improve data accuracy.
A new application streamlines the process for
submitting flexible spending account claims.
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Payroll Processing
Solution Overview
Payroll Processing
Capabilities
Benefits
SAP Innovations
14%
Fewer paycheck errors in
organizations where payroll
supports multiple currencies,
languages, collective
agreements, and reporting
Handle complex payroll processes in

compliance with current legal
regulations in 51 countries. Countryspecific, predefined reports help
businesses address various legal and
compliance issues.
Payroll processing software from SAP allows

businesses to conduct payroll tasks using
employee administration and benefits
management data from a single source of
information that is consistent across
all countries.
If a company has a dedicated team to run

payroll-related activities, payroll processing can
be conducted in-house. If not, the software also
supports a business process outsourcing
approach, with payroll tasks carried out by an
SAP partner. In addition, cloud-based payroll
services are available.

Benchmarking
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Simplifying Global Payroll Processing

Solution Overview
Payroll Processing
Capabilities
Benefits
SAP Innovations
Payroll processing software from SAP supports

unlimited earnings types, cash and non-cash
compensation, and limit processing for
earnings according to a companys various
lines of business. It also enables you to
manage scheduling, limits, priorities, and
arrears for deductions.
Comprehensive child support, tax levies, and
garnishment processing ensures a high level
of employee satisfaction, as well as payroll
department efficiency.
53%
Fewer payroll FTEs for
top quartile organizations
compared with average
organizations
The software minimizes business disruption

and helps ensure employee satisfaction, with
support for wide-ranging tasks such as check
processing, voids and reversals, manual
adjustments, on-demand and off-cycle checks,
direct deposit, and regular or
supplemental payments.
You can conduct all types of payroll-related

employee and employer tax calculation and tax
reporting. The software also supports finance
departments with tax and garnishment
remittance, month-end accruals, a general
ledger interface, and third-party
remittance tools.

Benchmarking
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Executive Summary
Solution Overview
Payroll Processing
Capabilities
Benefits
SAP Innovations
35%
Organizations where payroll
supports legal regulations
for a large number of countries, ensuring regulatory
compliance for reporting
Benchmarking
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Fast, Accurate, and Global Support for All

Business Types
SAP software for payroll processing
increases efficiency, reduces payroll
operating costs, and improves
employee satisfaction and
legal compliance.
Integrated software from SAP significantly

reduces payroll processing time. Information
flows from employee administration, benefits
management, and time management processes,
and payroll data is immediately available in
finance solutions.
Comprehensive tax-reporting support across

51 countries, and timely updates on regulatory
changes, enable companies to be legally
compliant according to the latest government
requirements.
SAP software for payroll processing supports a

wide range of payments and check processing,
eliminating manual processes, saving time, and
reducing HR workload.
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Innovations for Payroll Processing

Solution Overview
Payroll Processing
Capabilities
Benefits
Innovations from SAP enable

employees to view their pay slips on a
mobile device and to receive wage and
tax statements electronically.
SAP Innovations
11%
Fewer HR staff on transactional activities in organizations
with online access to direct
deposit advices and pay slips
Benchmarking
Mobile Access
With payroll processing software from SAP,
employees can view pay slip details and
month-to-date, quarter-to-date, or year-to-date
accumulations on mobile devices. They can
also access shared-services tools for HR and
payroll.
Electronic Wage and Tax Statements

With electronic wage and tax statements,
companies can instantly deliver annual
earnings statements to employees. This saves
time and money by eliminating the need to
purchase, print, and mail paper forms.
Sending information electronically helps
companies meet the legal requirement to
deliver wage and tax statements by a certain
date. It also decreases workload for HR and
payroll departments.
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Solution Overview
Capabilities
Benefits
Manager self-service solutions from

SAP empower managers to operate and
perform better, and improve decision
making.
SAP Innovations
22%
Less time spent by HR
resources in organizations
that adopt manager selfservice for nearly all possible transactions, thereby
eliminating manual steps
Manager self-service software from SAP

increases productivity and reduces operational
burdens for HR. A role-based user interface
helps managers make decisions to execute
human capital, financial, and operational
management strategies. The software supports
planning, analysis, budgeting, recruitment,
compensation, employee development, and
cost management processes.
Access to automated processes, data, and

workflow requests reduces cycle times and
transactional costs. And integration with
business intelligence functionalities enables
managers to make informed decisions about
corporate strategies and resource management.

Benchmarking
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Manage Employees with Intuitive Self-Service

Solution Overview
Capabilities
Benefits
SAP Innovations
22%
Less time spent by HR
resources in organizations
that adopt manager selfservice for nearly all
possible transactions
Benchmarking
Manager self-service software from SAP gives

managers centralized access to the applications
they need to perform their tasks. It also provides
them with all the important data and information
for their particular area of responsibility. The
software provides a rich user experience, with
a graphical representation of the most important
information.
Self-service functionality delivers information
through a single access point. And an intuitive
interface supports the way managers work, with
personalized, role-based tools and views.
Real-time tools enable managers to source,
hire, develop, and evaluate people, and identify
key performers. In addition, managers have
access to reporting, corporate strategies, and
information to support organizational objectives.
Managers can also launch services on behalf
of their employees and maintain information for
them.
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Executive Summary
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Capabilities
Benefits
SAP Innovations
27%
Fewer HR transactional FTEs
for organizations that have
manager self-service for
personnel data management
Benchmarking
Solution Overview
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Make Better Decisions and Cut Costs with

Self-Service Tools
Manager self-service software from
SAP helps managers become more
productive, effective, and proactive. It
enables them to run their departments
in line with corporate objectives.
Manager self-service software from SAP helps

managers improve hiring techniques and
identify, retain, and reward top performers,
which improves the caliber of employees
throughout the organization.
Easier access to cost and budget data results
in better cost controls, and improved access to
decision-making information enables managers
to work more efficiently. In addition, streamlined
workflow management increases process
efficiency, fosters collaboration, and enables
automation of interactions such as approvals.
Managers are more productive because they

spend less time dealing with HR and finance
departments and more time running their
departments in line with corporate goals.
Meanwhile, employee satisfaction improves,
thanks to a delightful user experience. And HR
staff are freed up from routine data entry and
inquiries, allowing them to become strategic
enablers of business performance.
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Innovations for Manager Self-Service

Solution Overview
Capabilities
Work more efficiently, use services and

functionality that were not available
before, and be more satisfied.
Benefits
SAP Innovations
With a more modern look, the software offers

flexible substitution functionalities to help ensure
business continuity in cases of absence. New
reports with improved selection options and
navigation are also available.
Mobile functionality includes the ability to view
the team calendar, and approve leave requests
and timesheets.
An interview assistant app provides access to
candidate information and enables real-time
recording of interview results.
Managers can access key performance

indicators and relevant reports, and can drill
into employee profiles for details on
compensation, job history, and so on.
AA role-based app bundles travel, expenses,
and leave request functionality to streamline
workflow and provide contextual integration.
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Organizational Management
Solution Overview
Capabilities
Analyze workforce requirements and

design an organizational structure that
meets business objectives.
Benefits
SAP Innovations
32%
Lower employee turnover
in organizations that have
enterprise-wide visibility
into workforce availability
and gaps
Benchmarking
SAP solutions for organizational management

help you maintain your current organizational
plan for all processes throughout your company,
allowing you data access and transaction
processing with a high degree of consistency,
flexibility, and integration.
Through integration with other SAP HR and

finance components, you get a well-structured
and adaptable basis for planning and administering financial, project, and employee
information.
You are able to create alternative scenarios

whenever restructuring, mergers, acquisitions,
or other organizational changes cause change
in your core business processes.
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Manage Organizational Structure

Solution Overview
Capabilities
Benefits
SAP Innovations
13%
Organizational management functionality

provides HR professionals and managers with
a comprehensive view of their organizational
structure and capabilities. You can analyze
current organizational and reporting structures
and plan workforce requirements and
personnel costs.
You can also create additional planning
scenarios and workflows to simulate new
structures in the context of business process
reengineering. And you can record the history
of your organizational structure as it evolves
over time.
More employees supported

per HR FTE in organizations
that provide a view of the
organizational structure
and simulations of
organizational changes
Benchmarking
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Organizational Insight for Workforce Optimization

Solution Overview
Capabilities
Benefits
SAP Innovations
10%
Of organizations have a
strong ability to analyze
workforce data as well
as design, implement,
and monitor workforce
optimization strategies
Benchmarking
With a full view of organizational

structure and capabilities, HR
professionals and managers can
determine requirements and structure
the organization for optimal business
results.

provide an accurate, real-time view of the
current organizational structure. This allows
you to analyze workforce requirements and
simulate new structures in the context of
business process reengineering to best achieve
business goals.
With accurate information on organizational

structure, you can also direct automated
processes to the correct approvers, ensuring
efficient and compliant HR processes.
By using process-oriented actions you get a

quick entry to all relevant organizational data
and benefit from a user-friendly maintenance
flow.
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Innovations for Organizational Management

Solution Overview
Capabilities
Benefits
Technology innovations within

organizational management help you
work more efficiently and increase
employee satisfaction.
SAP Innovations
Redefined Navigation
offer faster navigation and data entry, with
access to information within a few clicks, and
enhanced search and productivity features.
Improved Look and Feel
A modern, intuitive look and feel helps ensure
that the readers attention is drawn to key
information.
Introduction of Social Concepts

Social media feeds and collaboration tools
facilitate dissemination of information and
requests for help.
Functional Enhancements
A native user interface enables cost-effective
creation and deployment of HR process
applications.
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Benefits
Employee self-service functionality

gives employees control of their own
data, resulting in high employee
engagement and process efficiency.
SAP Innovations
Employee self-service in the SAP ERP

application delivers a versatile, Web-based
approach to increasing employee engagement,
improving process efficiency, and freeing HR
staff to focus on strategic initiatives.
With SAP technology as a foundation, you can

reduce your total cost of ownership and provide
an intuitive interface for your employees to
access self-service. Users can personalize the
interface to suit their needs and reflect their
viewing preferences. Maintaining HR
information and processes on their desktops
and mobile devices provides employees with
flexible access, leading to increased adoption.
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Maximize Employee Engagement

Solution Overview
Capabilities
Benefits
SAP Innovations
25%
More employees supported
per HR FTE in organizations
that reduce HR transactional
work by adopting self-service
to the maximum
Benchmarking
Employee self-service functionality enables

employees to create, display, and change
their own data in a browser window. They can
maintain personal information such as address,
bank information, family members and
dependents, and office and communication
data. And they can enter, view, and change
working time data for example, to record time,
request leave, or check remaining time off.
Staff can view pay information and enroll in
benefits plans. They can also manage their
own career and development by applying for
positions or training courses. In addition, they
can submit travel requests and expenses, and
even order goods and services using shoppingcart functionality.
Workflows become more effective, with interactive forms to guide employees through
processes. These forms are routed to their
managers for approval and, on completion,
are made available in the employees online
personnel file.
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Capabilities
Benefits
SAP Innovations
17%
Organizations that provide
online employee self-service
in a consistent and easily
navigated manner
Benchmarking
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Improve Employee Engagement and

Operational Efficiency
Employee self-service gives employees
personalized access to HR data, processes, and services. This empowers
employees and managers to take
more responsibility for their jobs and
development.
Employee self-service software from SAP

enables you to increase employee engagement
by giving your staff direct access to their HR
data, processes, and services.
You can reduce HR cost per full-time equivalent with flexible, integrated HR processes
that significantly lower time and effort for data
maintenance.
You can also improve compliance and quality
of HR data by setting up consistent data
management, allowing employees to enter,
display, and update their personal information.
By empowering your employees to take ownership of their own data, you can free up your
HR staff from routine data entry and employee
inquiries. In this way, HR can become a strategic
enabler of business performance.
You can set up streamlined workflow management to increase process efficiency, foster
collaboration, and automate interactions such
as approval requests. And intuitive functionality
and a modern look and feel helps ensure a
delightful user experience for casual users,
increasing employee satisfaction.
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Innovations for Employee Self-Service

Solution Overview
Capabilities
Benefits
Help staff work more efficiently, use

services and functionality that were not
available before, and feel
more satisfaction.
SAP Innovations
38%
More transactions using
self-service in organizations
where a Web-enabled time
administrator tool is in place
Benchmarking
Desktop
Enhancements include a calendar-like timerecording interface, redesigned benefits
enrollment screens, and the new Corbu visual
identity.
Mobile
Staff can use mobile devices to record
timesheets and request leaves, and to view
leave balances, employee profiles, team
calendars, and organizational charts.
Planned enhancements include time recording

for costing and projects, and improved usability
for leave request and approval.
The SAP Learning Assistant mobile app
enables staff to consume learning content and
book training.
A role-based app bundles travel, expenses,
and leave request functionality to streamline
workflow and provide contextual integration.
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HR Shared Services
Solution Overview
HR Shared Service
Capabilities
Benefits
SAP Innovations
Enhance shared services for HR by

simplifying workflow and enabling
helpful, engaging delivery. Respond to
employees faster and more accurately
by simplifying the agents workspace.
35%
SAP solutions improve shared service provision

for HR by simplifying workflow and adding
helpful, engaging delivery.
Lower HR costs for organizations with high shared-service

adoption across HR processes
and business units compared
with those that have limited or
no adoption
Telephony integration and service catalogs

enable a faster, more accurate, and consistent
response to employees, while a knowledge
base provides quick access to
relevant information.
Workflow for agents is simplified, with most

activities included in a single workspace. In
addition, managers gain visibility into customer
satisfaction, operational performance, and
compliance with service level agreements.

Benchmarking
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Fast, Cost-Effective Employee Services

Solution Overview
HR Shared Service
Capabilities
Benefits
SAP Innovations
24%
Fewer HR transactional FTEs
in organizations where the
employee interaction center
monitors key metrics such
as cycle times and process
errors
Provide a single workspace for agents, with a

single sign-on, eliminating the need to consult
multiple systems to complete tasks.
Service catalogs direct requests to the relevant
agent or group. Categorization of the service
request is a natural part of the process, making
it accessible for query and reporting.
Service requests can be made using multiple
channels, such as e-mail, chat, Web requests,
and telephone. And a knowledge-base tool
provides a content repository to help agents
answer questions in a responsive and
consistent way.
Integration with HR makes processes more
efficient and effective, and the services center
can support multiple instances of HR solutions.
Customer surveys can be used to assess

employee satisfaction, and dashboards provide
visibility into survey results, information about
processing volumes, and compliance with
service level agreements.

Benchmarking
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Executive Summary
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HR Shared Service
Capabilities
Benefits
SAP Innovations
52%
Lower HR cost per transaction
for organizations that have a
high level of shared service
adoption
Benchmarking
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Faster, Less Costly, More Accurate Response

to Employees
Improve services for employees with
simplified workflows, quick access to
relevant information, management
visibility into service-center operations,
and compliance with service
level agreements.
With a shared service framework for HR from

SAP you can reduce HR costs for each full-time
equivalent. This is achieved through efficiency
gains due to increased automation of shared
services processes, and integration of these
processes with human capital management
software from SAP, as well as other solutions.
You can reduce the ratio of HR employees

to full-time equivalents with an efficient
service platform that supports communication
management and process management, as
well as providing back-end and
multifunctional support.
And with accurate, relevant HR data available
to service-center personnel, you can also
improve employee engagement by providing
them with better service levels.
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A Single Workspace for Agents

Solution Overview
HR Shared Service
Capabilities
Integrate HR with shared services

capabilities.
Benefits
SAP Innovations
27%
Organizations where
HR shared service processes
are highly automated and
manual reconciliations are
largely eliminated
The innovative shared services framework for

HR from SAP delivers multifunctional, multiback-end support for shared services. It also
provides multichannel communication
functionalities, including integrated telephony,
e-mail, and chat functionality.
HR-related dashboards provide visibility into

operations, while end-to-end automation
supports efficiency and scalability in operations.

Benchmarking
31 / 43

Executive Summary
Solution Overview
Contact Us
HR Administration
Solution Overview
HR Administration
Capabilities
Benefits
SAP Innovations
22%
Cost reduction for organizations where the majority of HR
processes are standardized
between business units and
locations
Set up a standard HR administration

system across the enterprise and the
globe, with country-specific localization
on a common platform to streamline HR
processes and the system landscape.
HR processes integrate with other business

areas on a single, global platform. HR
administration tools help companies manage
many benefits processes, storing information
on employees by date and time in localized
formats and languages.
Regional HR organizations can access flexible,

localized processes delivered for more than 50
countries (90 counties including
partner solutions).
Decision makers can use HR analytics to target
specific workforce information and gain clarity
for optimal decision making.

Benchmarking
32 / 43

Executive Summary
Solution Overview
Contact Us
Maintain Workforce Data and Processes

Solution Overview
HR Administration
Capabilities
Benefits
SAP Innovations
Track your global workforce and maintain

comprehensive employee data in relevant
localized formats and languages. Manage
multiple assignments and temporary overseas
transfers.
Create and deploy automated HR processes
and integrate them with other business areas.
Use tools to create and deploy automated HR
processes and integrate HR processes with
other business areas.
72%
Organizations that recognize
the high importance of a
strong data-management
capability in HR but only
25% have the capability
in place
Take advantage of standard reports to support

your workforce and satisfy legal compliance
needs. The reports enable you to track, for
example, service anniversary, headcount, age,
gender, and garnishments and to prepare
government safety and equal employment
reports.

Benchmarking
33 / 43

Executive Summary
Solution Overview
HR Administration
Capabilities
Benefits
SAP Innovations
22%
Fewer HR transactional
FTEs for organizations with
an integrated data repository
for employee information that
is shared between HR and
payroll
Benchmarking
Solution Overview
Contact Us
More Timely and Accurate Workforce Data for

Greater Insight
This global platform enables you to
maintain better workforce data, with
integration to other solution areas.
Access detailed intelligence about your
workforce for better insight and decision
making.
Provide decision makers with detailed, timely

intelligence about the workforce, confirming HR
as a strategic business partner.
HR administration software from SAP provides
a global, integrated platform that supports more
than 50 countries (or 90 counties including
partner solutions).
Data is kept in a time-delimited, localized
format in language that is familiar to those
maintaining it, thus improving speed and
process accuracy, as well as facilitating
legal compliance.
Global functionalities enable IT landscapes to

be simplified, reducing the number of systems,
software packages, and interfaces required.
This reduces infrastructure costs and results in
improved data quality and ROI.
Tools to integrate and deploy automated HR
processes with other HR and non-HR solution
areas, such as payroll and finance, offer further
economies and data quality advantages.
34 / 43

Executive Summary
Solution Overview
Contact Us
Innovations for HR Administration

Solution Overview
HR Administration
Capabilities
Benefits
SAP solutions enable you to push

boundaries in HR administration, work
more efficiently, and increase
SAP Innovations
Redefined Navigation
SAP solutions for HR administration offer faster
navigation and data entry, with access to
information within a few clicks, and enhanced
search and productivity features.
Improved Look and Feel
A modern, intuitive look and feel helps ensure
that the readers attention is drawn to key
information.
Introduction of Social Concepts

Social media feeds and collaboration tools
facilitate dissemination of information and
requests for help.
Functional Enhancements
A native user interface enables fast and costeffective creation and deployment of HR
process applications.
35 / 43

Executive Summary
Solution Overview
Contact Us
Employee File Management by OpenText

Solution Overview
Capabilities
Benefits
SAP Innovations
Improve HR efficiency with digital file

consolidation, secure file access for
employees and managers, integrated
approval and enquiry workflows, and
compliant archiving of employee
documents.
The SAP Employee File Management

application by OpenText allows HR teams
to work more efficiently and concentrate on
overall business strategy.
You can collect, digitize, and centralize all
employee documents and master data. This
eliminates paper files and helps users find
documents quickly. In addition, integration with
the SAP ERP Human Capital Management
solution streamlines workflows.
Support for employee self-service and sharedservice tools provides employees and managers
with access to relevant files, while secure
archiving helps ensure regulatory compliance
for storage of employee documents.
36 / 43

Executive Summary
Solution Overview
Contact Us
HR Document Lifecycle Support

Solution Overview
Capabilities
Benefits
SAP Innovations
Capture
You can capture information efficiently with
centralized and decentralized scanning, barcode recognition, and integration with e-mail and
Microsoft Office. The software supports rendition
services, information capture workflows, mass
imports, and self-service uploads.
Store and Organize
The solution offers secure storage and archiving
with an intuitive folder structure. Leverage
existing master data to run authorizations,
reports, and completeness checks.
Search
Advanced search functionality enables staff to
find the information they need quickly.
Display
Direct access from SAP solutions for HR, rolespecific views, thumbnail previews, and a
document viewer help ensure that users have
information at their fingertips.
Process
Robust workflow tools help ensure that process
rules are adhered to and all activity is logged.
Delete
Workflow-based approvals and audit logs help
ensure that rules are adhered to when deleting
employee data, meeting regulatory compliance
requirements.
37 / 43

Executive Summary
Solution Overview
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Faster, More Efficient HR Processes

Solution Overview
Capabilities
Benefits
SAP Innovations
Meet legal requirements for employee

access to their data while complying
with privacy laws. Save time with quick
search and distribution functionality, and
manage retention policies effectively.
The SAP Employee File Management

application by OpenText accelerates HR
processes by providing HR staff in all office
locations with a complete view of all employee
documents.
Operational costs are reduced, thanks to the

automation of administrative activities and
elimination of paper archives. In addition,
the automation of routine document-related
inquiries lowers training costs, raises service
levels through improved compliance with
service level agreements, and increases
38 / 43

Executive Summary
Solution Overview
Contact Us
Innovations for Employee File Management

Solution Overview
Capabilities
Benefits
Improve employees access to HR data,

help ensure compliance, and free up
HR staff to concentrate on strategic
goal alignment.
SAP Innovations
46%
Higher process accountabilities in organizations where
HR data elements are
standardized and common
between business units
and/or locations
Benchmarking
Innovations from SAP improve HR efficiency in

a number of ways.
You can move routine tasks, such as updating
personnel files or responding to employee
inquiries, to a shared-services center, freeing
up HR staff to concentrate on alignment with
corporate goals.
By granting guest access to auditors, HR

departments minimize the impact of audit
processing on HR productivity. Auditors have
their own access to personnel files and can
verify privacy compliance without engaging
with the HR department.
In-depth reports identify employees with
incomplete, missing, expired, or close-to-expiry
documents. This feature helps ensure
compliance with data privacy legislation.
39 / 43

Executive Summary
Solution Overview
Contact Us
Human Resources Value Map

Solution Overview
Benefits Enrollment
Payroll Processing
Organizational
Management
HR
Administration
Benefits
Enrollment and
Administration
Manager
Self-Service
HR Shared
Services
Employee File
Management
by Open Text
Talent
Management
Goal and
Performance
Management
Compensation
Management
Time and
Attendance
Management
Time Planning
and
Forecasting
Workforce
Planning and
Analytics
Reporting
Payroll
Processing
Employee
Self-Service
Succession
and
Development
Recruiting
People
Networking and
Collaboration
Shift, Roster,
Project
Optimization
Time
Scheduling
and Analysis
Workforce
Mobility
Services
Time and
Absence
Calculation
Analytics
Planning
Core Human
Resources
and Payroll
HR Shared Services
HR Administration
Value Map
Why SAP?
Manage the employee lifecycle
from hire to retire with better insights.
And make HR decisions that support
the strategic business objectives.
40 / 43

Executive Summary
Solution Overview
Contact Us
Why SAP?
Solution Overview
Benefits Enrollment
SAP software helps companies simplify, integrate, and implement HR processes

across the globe so that their HR staff can become business enablers. Improved
workforce insight helps companies achieve better ROI.
Payroll Processing
HR Shared Services
HR Administration
Value Map
Integration and Breadth of Functionality

Standard integration to a rich suite of on-premise and cloud solutions. A wide breadth of
functionality in all HR-related categories. The SAP ERP Human Capital Management solution is
ranked by top analysts among the leading solutions in the market in such areas as depth of
functionality, global reach, integration, and market presence.
Globalization with Localization
SAP solutions follow global best business practices, with specific features and functions to account
for varying national laws and regulations.
Access and Delivery
Services are offered through multiple channels, including self-service, shared service, telephony,
and mobile.
Why SAP?
40% higher revenue per employee
for organizations that have
integrated HR with the enterprise
Benchmarking
41 / 43

Executive Summary
Solution Overview
Contact Us
Find Out More About How Your Organization Can

Become Best-Run
Benchmark Your Performance
Position your organization for dominance in this new economy with the business performance
benchmarking program from SAP available free to SAP customers and select prospects.
The SAP benchmarking program has helped more than 3,000 organizations assess their
strengths, uncover areas for improvement, and identify best practices and IT strategies that
generate clear, tangible value not someday, but today.
Visit valuemanagement.sap.com >>
Go Live in Weeks
Heres the fastest way to run your business better: our rapid-deployment solutions. In one
package, you get everything you need to be up and running quickly including preconfigured
software and implementation services in just weeks. With a defined scope and predictable
costs, there are no surprises.
Visit sap.com/solutions/rds >>
Join Your Community of Practices

Every day, SAP Community Network (SCN) changes the way that thousands of SAP users work.
It lets members help one another solve problems, learn, and invent new ways to get things
done faster. Find out how to connect with people, content, and resources.
Visit scn.sap.com >>
42 / 43

Solution in Detail
Human Resources
Executive Summary
Solution Overview
Contact Us
CMP 23502 (13/02)
Go for a test-drive. Visit us online at:

http://www.sap.com/solutions/bp/enterprise-resource-planning/human-capital-management/index.epx
Also visit us on our community pages to find out more:

www.facebook.com/saphcm
www.twitter.com/saphcm
www.twitter.com/watchthewave
http://scn.sap.com/community/erp/hcm
2013 SAP AG or an SAP affiliate company. All rights reserved.
2013 SAP AG. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission
of SAP AG. The information contained herein may be changed without prior notice.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other
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These materials are provided by SAP AG and its affiliated companies (SAP Group) for informational purposes only,
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Solution in Detail

SAP Core HR and Payroll Solutions

2013 SAP AG or an SAP affiliate company. All rights reserved.

Today HR must go beyond process automation, cost reduction, and compliance.

Keeping Staff Productive

Optimize global processes

Organizations are increasingly global,

Access to a global unified view of workforce

14% higher HR productivity

To work more efficiently, HR departments must:

Meet usability expectations

Improve process efficiency

Establish an automated, integrated, scalable

Source: SAP Performance

2013 SAP AG or an SAP affiliate company.

Keeping Staff Productive and Engaged

SAP solutions turn HR into a business enabler.

Keeping Staff Productive

To operate efficiently, HR organizations need

SAP solutions for HR and payroll provide a

2013 SAP AG or an SAP affiliate company.

Gaining Competitive Advantage

2013 SAP AG or an SAP affiliate company.

Archiving, retrieval, and processing of Big

Social tools support collaboration and provide

Functions and features meet the requirements

2013 SAP AG or an SAP affiliate company.

Drive Efficient HR Operations

Benefits Enrollment and Administration

2013 SAP AG or an SAP affiliate company.

Core HR and Payroll

Manager SelfService (MSS)

Manage the employee lifecycle

Employee SelfService (ESS)

2013 SAP AG or an SAP affiliate company.

Benefits Enrollment and Administration

A single system of record that is

SAP software for benefits enrollment and

Using self-service tools, employees select

Source: SAP Performance

2013 SAP AG or an SAP affiliate company.

Create and Enroll in Benefit Plans

Benefit plan creation helps you formulate the

Enrollment of new hires in default plans as

Enrollment of employees during an open

Adjustment of plan enrollments as a result of

Enrollment of employees during an open

2013 SAP AG or an SAP affiliate company.

Global, Integrated Benefit Plan Definition and

You can offer a variety of benefit plans by

Manual efforts and errors are reduced thanks to

Source: SAP Performance

2013 SAP AG or an SAP affiliate company.

Innovations for Benefits Enrollment and Administration

Innovations include multistep guided

Enhancement to functionality that enforces

2013 SAP AG or an SAP affiliate company.

Handle complex payroll processes in

Payroll processing software from SAP allows

If a company has a dedicated team to run

Source: SAP Performance

2013 SAP AG or an SAP affiliate company.

Simplifying Global Payroll Processing