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Skills Guide
Table of Contents
2
introduction to interviewing
Purpose of the Interview
Interviewing Skills Quiz
Answers to Interviewing Skills Quiz
Types of Interviews
Graduate and Professional School Interviews
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3
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5
8
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11
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13
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14
15
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20
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25
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Questions
True or False?
1. You should schedule your first interviews with companies or
organizations in which you are most interested.
2. You do not have to answer questions regarding age, sex, race,
national origin, or marital status.
3. Conducting an informational interview can be an effective way to
find a job.
4. At a medical school interview, it is not necessary to repeat
information provided in the application process.
5. It is important to discuss salary requirements early in the
interview.
6. When asked about your background, spend two minutes or so
unless questioned further.
7. Avoid eye contact with the interviewer since it will make him or
her uncomfortable.
8. If you are asked if you have any weaknesses, you should never
give any.
9. The interviewer expects you to be well-informed about the
company, organization, or graduate program.
10. The most productive method to obtain a job is through recruiters,
personnel agencies, and online postings.
Answers
1.
FALSE
2.
TRUE
3.
TRUE
4.
FALSE
5.
FALSE
6.
TRUE
7.
FALSE
8.
FALSE
9.
TRUE
10.
FALSE
TYPES OF INTERVIEWS
Screening Interviews
Screening interviews determine whether you measure up to the profile of
the hypothetically ideal candidate. Your answers should be direct, concise,
and positive.
Three common types of screening interviews:
On-Campus Interviews
Determine who
will be invited
for additional
interviews
Often arranged
through the Toppel
Career Center and
conducted by a
college recruiter
Typical on-campus
interview is 25 to
30 minutes long
Preliminary Interviews
Large
organizations
use a personnel
specialist to screen
out candidates who
are not appropriate
Consists of
probing questions
to determine
technical
competence and
open-ended
questions to assess
personality
Telephone Interviews
A cost-effective
way to screen
candidates
Treat the interview
as seriously as
an in-person
interview
If an interviewer
calls without
warning and wants
to interview you on
the spot, let him
or her know that
you have a conflict
and suggest
alternatives
TYPES OF INTERVIEWS
Hiring Interviews
Interviews are usually conducted by the immediate supervisor or by a
person with authority to hire. This is your opportunity to demonstrate
good listening skills, ask intelligent questions, and illustrate through
discussion of your accomplishments that you can address their needs.
Two common types of hiring interviews:
Panel or Board Interviews
Conducted by two or more
people simultaneously
Each person usually takes turns
asking questions and has his or
her own separate agenda
Expect to be interviewed
by as many as five different
people, including a human
resources representative, that
may represent various levels
of management and functional
areas within the organization
Series Interviews
Consist of individual interviews
with three or more people in the
organization
Participants are possibly the
same people as the panel
interview, but you will meet one
at a time rather than as a group
Organizations may utilize this
method to test your consistency
and stamina
TYPES OF INTERVIEWS
Behavioral-based Interviews
Informational Interviews
Meet with people working in their chosen careers to ask questions about
particular occupations or companies
Be able to articulate why you want to enter this profession and why you
want to attend this program
Conducting Research
The more information you have about a prospective employer or
graduate or professional program, the better prepared you are during the
interview. Knowing about the organizations products or services, trends,
and employment requirements are vital to your interview preparation
and success.
Major competitors
Research opportunities
Funding opportunities
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Conducting Research
Research the Position
Attend the company information session (if one is being offered at the
Toppel Career Center)
Speak and network with people that work, hire, or teach in the career
field in which you are interested
10
Petersons (www.petersons.com)
Assessing Your
Strengths and Skills
Once you have relevant information, you will need to prepare to
demonstrate that you will be a valuable addition to the organization or
graduate program. It is important to differentiate between the strengths
and skills you possess. Also, select the accomplishments you want to
emphasize based on your research of the organization.
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Although you cannot anticipate every question, you can prepare your
responses and practice answering difficult questions
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BEHAVIORAL-BASED INTERVIEWS
Situation or Task
Results
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Women
Men
Conservative tie
Match stockings
appropriately (no bare legs)
Both
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Resume-based Questions
Resume Related Questions: Before the interview, make sure you review
your resume and are able to answer specific questions about the material
presented in your resume.
1. Tell me more about your
internship at XYZ company.
What were your most
important accomplishments?
Be specific in describing your
responsibilities and give an
example of your most important
accomplishment. Why was it
important? What impact did it
have?
2. Who was your supervisor at
XYZ company? Remember, it is
a small world. You never know
who knows one another. If asked,
you should have the name of
your previous supervisors on
the tip of your tongue.
3. Tell me more about your
involvement in the ABC club.
What motivated you to join
the organization? Are you
a passive member of the
organization or have you
taken a leadership role in
some aspect of the group?
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How many...
Who
was...
Behavioral-based Questions
Behavioral Questions: For the following questions, draw specific examples
from your academic or professional life. Avoid your personal life as a basis for
example. The interviewer expects you to describe in detail the specific example
you have chosen.
1. Tell me about a time when you worked on a team. How did the team go
about achieving its goal? Discuss the benefits of working on a team. Stay
positive in your answer, but make sure you address the challenges of working
on a team and how you overcame the challenges.
2. Tell me about a situation where you abruptly had to change what you were
doing. This pertains to juggling many responsibilities at once.
3. Describe situations in which you have worked under pressure or
deadlines. This could include back-to-back papers or tests, work deadlines,
or balancing academics with community/campus involvement.
4. Describe a leadership role you have assumed. Possible answers include
elected/appointed positions held, the role you took in a group project,
volunteer event, etc.
5. Tell me about a time where you failed at a project or task. What did you
learn from the experience? The most important point to get across is how
you turned a negative situation into a positive one. The interviewer is most
interested in how you answer the question.
6. Tell me about the best supervisor you ever worked for and why you
liked working for that person so much. Recall a positive experience with a
former/current boss.
7.
8. How do you organize and plan for major projects? Give an example.
Companies/organizations/graduate programs want candidates who have
strong organizational skills. Elaborate.
9. Tell me about the most recent presentation you gave. How did you
prepare? Describe any of your class or student organization presentations.
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18
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Active Listening
Body language can show that you are interested and truly listening.
Posture
Be Relaxed
Eye Contact
Maintain friendly and attentive eye contact without a glassy stare. Do not
let your eyes wander. When there is more than one interviewer, establish
eye contact with everyone.
Facial Expression
Make sure your facial expressions match what you are saying. Relax and
smile often.
Gestures
The 3 Cs
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Dont ramble, or you may talk yourself out of the position. You are there to
get information as much as you are to give it.
Tone of Voice
Non-words
Eliminate non-words such as you know, um, like, and OK. Good
grammar and well-articulated speech are crucial!
Pace Yourself
Be Proactive
Dont hesitate to ask the interviewer when the organization will make a
hiring decision.
Follow Up
Ask for a business card from all interviewers so you have their contact
information for thank you notes.
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5 Biggest
Interviewing Mistakes
1
Not preparing for the interview. It is imperative that you attend the
interview having done your research. This includes researching the
organization or program and being prepared to match your skills
and strengths to the position. Highlight the attributes that make you
a good fit for the job.
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If you have interviewed with more than one person, each one should
receive a thank you note
If you have corresponded with the interviewer via email all along, it is
appropriate to send a thank you via email
If the organization is formal and traditional, use U.S. mail to send the
thank you note (a typed letter is standard)
Handwritten notes are most appropriate for a more casual office setting
or as thanks to additional staff members in the office who were helpful
Negotiating Salary
When the employer asks what salary you are looking for, reply with a
question such as: What is the typical salary for this position?
Dress appropriately
Dont
The Windsor
Tightening
Grasp bottom of
knot on both sides
and gently lift while
pulling downward
on thin end.
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