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The Analyst Caf:

Blood, Sweat & Tears Success of


a Patient Blood Management
Program
June 17, 2014
University of Iowa Health Care team

Blood, Sweat & Tears


Success of a Patient Blood Management
Program
Scott Wilson, DO
Director, Hospitalist Care Program
Chair, Transfusion Subcommittee

Michael Miller, MD, FACEP


Chief Safety Officer
Clinical Medical Director, Department of Emergency Medicine

Theresa Brennan, MD
Chief Medical Officer

Aldijana Avdi, BSN, RN, PBMS, CPHQ


Patient Blood Management Specialist
Quality and Operational Improvement Engineer

Deborah Chudzik
Director, Clinical Functions
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Presentation Objectives

Making the PBM program business case


Integrating data analysis into performance
improvement
Data sharing with key stakeholders
Review PBM program outcomes

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

The University of Iowa Health Care

Academic medical center (711-bed)


190-bed childrens hospital

Patient volume

32,000 annual inpatient admissions


59,000 emergency department visits
27,875 major surgical operations
977,337 outpatient visits

Many employees, students, and volunteers


June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Making the Business Case

Frequency
Blood transfusion is one of the most common
procedures performed in US

Risks
Increased mortality, morbidity, complications, length of
stay, infection rates, TRALI, TACO, reactions

Cost
Acquisition cost for 1 unit RBCs: $200 to $300
Transfusion cost for 1 unit RBCs: $1200
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Problem Statement
Variability in transfusion practice
Among individual practitioners
Between hospitals
Perceived benefit
40% to 60% of transfusions are inappropriate
suggesting no benefit to patients or worse harm4
Overuse
AMA, AHA, Joint Commission, Choosing Wisely
Blood utilization data
Not routinely shared outside of Blood Bank
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Patient Blood Management (PBM) Program

Thetimelyapplicationofevidencebased
medicalandsurgicalconceptsdesignedto
maintainhemoglobinconcentration,optimize
hemostasisandminimizebloodlossinaneffort
toimprovepatientoutcome.
SABM
Anevidencebased,multidisciplinaryapproach
tooptimizingthecareofpatientswhomight
needtransfusion.
AABB
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Establishing the Program Structure

Nontraditional approach of implementing the


Program under the leadership of our quality office
Experts in achieving clinician buy-in and practice
change
Experienced in leading a wide range of internal
and external quality improvement projects
Familiarity with data mining and analysis
Using UHC CDB reports to identify opportunities
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Program Leadership
Transfusion Safety Officer or Blood Management
Coordinator
Provides operational leadership
Develops and oversees the quality and operational improvement
components of the Program
Implements evidence based strategies and transfusion related
activities
Provides clinicians and administration with accurate and timely
information for effective decision making related to blood
management

Chief Quality Council


Provides leadership and oversight on clinical and medical issues
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Program Function

Education & Communication


Competencies, orientation, ongoing training
Reporting and responding to quality and safety concerns

Compliance, Accreditation, and Licensure

Hospital policy
Regulation: AABB 1st edition PBM Standards, JCAHO
Guidelines
Consents

Equipment & Information Systems


Blood scanning
Point of care testing
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Program Function

Monitoring of PBM and Utilization Practices


Blood utilization rates
Variation in ordering practice
Lab triggers: hemoglobin, platelet, INR, fibrinogen
triggers compared to others
2-unit orders
Verbal orders
Recognizing and responding to transfusion reactions
Patient outcomes
Anemia and coagulation management
Appropriate use of Massive Transfusion Protocols

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

10

UHC User Poll Determining a


Head Count for Todays Session

11

UHC User Poll Determining a Head Count for Todays


Session

How many people are in the room with you


today?

Be sure to use numerals and remember to count


yourself! Then make sure to click Submit to send in
your response.

Thanks in advance for participating and helping us


estimate a true head count!

12

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Shaping the Culture

Integrating Data Analysis into


Performance Improvement

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

13

Program Goals and Objectives

Demonstrate transfusion/patient safety


Provide ongoing financial metrics for program
growth, sustainability, and fiscal responsibility
Indicate strategic alignment and stewardship
Strive for excellence in evidence-based
patient care delivery
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

14

Scope of the Project


Staff and Patient Education, and Program Communication
Blood transfusion safety and conservation techniques
Iatrogenic Blood Loss
Excessive blood loss due to unnecessary testing
Goal: Reduce the amount of blood loss with lab draws
Transfusion Guidelines
Un-informed transfusion practice
Goal: Implement evidence-based approach to ordering of blood
components using a restrictive transfusion strategy
Anemia & Coagulation Management
Presence of correctable anemia
Goal: Detect and treat anemia preoperatively
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

15

Opportunities Identified Using UHC


Performance Gaps:
Patient outcomes (ICU stay, LOS) among transfused cases or
compared to non-transfused
Blood utilization by diagnosis, by service, by procedure, by
severity of illness, etc.
Mean direct costs with and without use of lab/blood components
% patients with lab tests, type of lab tests, mean days receiving
lab tests, total tests patient received during hospitalization
% patients receiving blood, type of blood component
Pharmaceutical use: erythropoietin, prothrombin complex
concentrates, etc.

Knowledge Gaps:
Assess current level of knowledge
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

16

Opportunities Identified Using UHC

Analyze
opportunities,
needs, resources,
and limitations

GastroenterologyServiceLine
12.00
10.00
8.00
6.00

Key stakeholders
and unit-based
leadership
identified
Interdisciplinary
teams formed

4.00
2.00
0.00

%Clinical
Population
Numerator
Cases

MeanDays
Resource
Used/Case

Mean
Resource
Units
Used/Case

LOSIndex

Mortality
Index

UIHC

10.75

1.7

3.5

0.96

0.77

Comparison

11.33

1.9

4.2

1.23

1.02

JanMar2014
Comparison:TopUHCQuality&Accountability(2013)
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

17

Scope 1: Program Education and Training

Training developed based on knowledge gaps,


prior analysis, and risk assessment findings

Information concise and up-to-date


Specific, actionable opportunities
Consistent theme/message
Flexible and customizable

Training implementation

Patient education pamphlets, staff handouts


Best Practice Alerts
Webinars, presentations, lectures
Department and unit tours
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

18

Program Communication: Newsletter Examples

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Scope 2: Iatrogenic Blood Loss

Eliminate extra tubes or rainbow draws


Eliminate over draws batch labs
Individual nursing/phlebotomy education
Switch to small volume tubes
Increase point of care testing
Reduce unnecessary testing and standing
orders
Selective use of pediatric tubes
Control diagnostic blood loss
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

20

Scope 3: Transfusion Guidelines


Specific indications for each blood
component as supported by current literature
Age specific: neonate, pediatric, and adult
Minimum effective dose
Usual length of infusion times of blood
components
Type and screen
Suspected transfusion reaction

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

21

Scope 4: Pre-Operative Anemia Management

Elective high blood loss procedures


Pre-operative anemia is the greatest
predictor of transfusion requirements
Offer screening and treatment of anemia to
elective surgery patients as a clinical
strategy to improve blood management
Reducing LOS by just 1 day for 2000
patients yields > $4.5 million savings
annually
Correcting preoperative anemia has the
potential to reduce RBC utilization and
purchase cost annually
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

22

Data Reporting
Information sharing with key stakeholders

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

23

Measuring Process Performance

Senior Leadership Data

Bottom line
Hospital level aggregate data
Compare with Best Performers cohort
Show balance of cost-effectiveness and good
practices
Provide summary of key performance metrics
Show success as positive reinforcement for dedicating time
and effort into your project
Display areas with opportunity for improvement and consult
with them on solutions

Small, frequent updates (top of mind)


June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

24

RBC Utilization Rate


RBCTransfusionsperDischarge
0.580
0.530
0.480

Rate

0.430
0.380
0.330
0.280
0.230
0.180

May13

Jun13

Jul13

Aug13

Sep13

Oct13

Nov13

Dec13

Jan14

Feb14

Mar14

Apr14

Data1

0.400

0.398

0.386

0.500

0.364

0.452

0.354

0.375

0.331

0.351

0.311

0.350

UCL

0.529

0.529

0.529

0.529

0.529

0.529

0.529

0.529

0.529

0.529

0.529

0.529

+2Sigma

0.480

0.480

0.480

0.480

0.480

0.480

0.480

0.480

0.480

0.480

0.480

0.480

+1Sigma

0.430

0.430

0.430

0.430

0.430

0.430

0.430

0.430

0.430

0.430

0.430

0.430

Average

0.381

0.381

0.381

0.381

0.381

0.381

0.381

0.381

0.381

0.381

0.381

0.381

1Sigma

0.332

0.332

0.332

0.332

0.332

0.332

0.332

0.332

0.332

0.332

0.332

0.332

2Sigma

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.282

0.233
0.233
0.233
0.233
0.233
0.233
0.233
0.233
0.233
0.233
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

0.233

0.233

LCL

Rate of Transfused Cases


TransfusedCasesPerDischarge
0.205
0.195
0.185

Rate

0.175
0.165
0.155
0.145
0.135
0.125

May13

Jun13

Jul13

Aug13

Sep13

Oct13

Nov13

Dec13

Jan14

Feb14

Mar14

Apr14

Data1

0.175

0.178

0.164

0.179

0.164

0.177

0.165

0.157

0.155

0.161

0.145

0.162

UCL

0.195

0.195

0.195

0.195

0.195

0.195

0.195

0.195

0.195

0.195

0.195

0.195

+2Sigma

0.185

0.185

0.185

0.185

0.185

0.185

0.185

0.185

0.185

0.185

0.185

0.185

+1Sigma

0.175

0.175

0.175

0.175

0.175

0.175

0.175

0.175

0.175

0.175

0.175

0.175

Average

0.165

0.165

0.165

0.165

0.165

0.165

0.165

0.165

0.165

0.165

0.165

0.165

1Sigma

0.155

0.155

0.155

0.155

0.155

0.155

0.155

0.155

0.155

0.155

0.155

0.155

2Sigma

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.145

0.136Caf 0.136
0.136and Tears:
0.136 Success
0.136of a Patient
0.136 Blood
0.136
0.136Program
0.136
June0.136
2014 Analyst
Blood, Sweat
Management

0.136

0.136

LCL

Transfusion Rate
#ofTransfusionsperTransfusedCase
6.40
5.90
5.40

Rate

4.90
4.40
3.90
3.40
2.90
2.40

7/1/2013

8/1/2013

9/1/2013

1/1/2014

2/1/2014

3/1/2014

4/1/2014

5/1/2014

Data1

5.13

5.34

4.26

4.24

4.49

3.90

3.79

3.90

4.83

3.64

4.76

UCL

5.88

5.88

5.88

5.88

5.88

5.88

5.88

5.88

5.88

5.88

5.88

+2Sigma

5.38

5.38

5.38

5.38

5.38

5.38

5.38

5.38

5.38

5.38

5.38

+1Sigma

4.89

4.89

4.89

4.89

4.89

4.89

4.89

4.89

4.89

4.89

4.89

Average

4.39

4.39

4.39

4.39

4.39

4.39

4.39

4.39

4.39

4.39

4.39

1Sigma

3.89

3.89

3.89

3.89

3.89

3.89

3.89

3.89

3.89

3.89

3.89

2Sigma

3.39

3.39

3.39

3.39

3.39

3.39

3.39

3.39

3.39

3.39

3.39

2.90

2.90

LCL

10/1/2013 11/1/2013 12/1/2013

June
2014 Analyst
Blood, Sweat
and Tears:
Success of
a Patient Blood
Program
2.90
2.90 Caf 2.90
2.90
2.90
2.90
2.90 Management
2.90
2.90

Data1
UCL
+2Sigma
+1Sigma
Average
1Sigma

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program
2Sigma

201401

201312

201311

201310

201309

201308

201307

201306

201305

201304

201303

201302

201301

201212

201211

201210

201209

201208

201207

201206

201205

201204

201203

201202

201201

201112

201111

201110

201109

201108

201107

201106

201105

201104

201103

201102

201101

Laboratory Utilization Metric


MeanLaboratoryUtilizationperCase

91.5

86.5

81.5

76.5

71.5

66.5

LCL

28

Blood Product Opportunity in Units


Orthopaedics,
115

Oncology,88 Neurosciences,
77

Surgical
Specialties,145

CardiacVascular
Thoracic,597

TotalOpportunityOct Dec2013
Womens&
Infants,214

50th percentile$384,596
th percentile$702,632
80
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Medical
Specialties,399

Measuring Process Performance

Unit Leadership Data


Medical Directors, Nurse Managers
Compare rates by service line to other like-hospitals and
top performers
Calculate nursing time spent on transfusions
Lab utilization rates
Blood utilization rates

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

30

Transfusion Rate per 1000 Days

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

31

Patient Blood Draws

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

32

Measuring Process Performance

Ordering/Administering Clinicians
Individual level reports depending on transparency
Blood utilization rates for the same
procedure/diagnosis/MS-DRG compared to peers
Lab triggers: hemoglobin, platelet, INR, fibrinogen
triggers compared to others, is there a lot of variation
in ordering practice
Are they frequently using 2-unit orders?
Transfusion reactions
Restrict verbal orders to emergencies only

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

33

Evidence-Based Practice Metric


2UnitOrdersperTotalRBCOrders
36.50%
34.50%
32.50%

Percentage

30.50%
28.50%
26.50%
24.50%
22.50%
20.50%
18.50%
16.50%

7/1/2013

8/1/2013

9/1/2013

Data1

31.87%

30.84%

31.38%

31.55%

26.84%

UCL

34.55%

34.55%

34.55%

34.55%

+2Sigma

32.03%

32.03%

32.03%

+1Sigma

29.50%

29.50%

Average

26.98%

1Sigma
2Sigma
LCL

10/1/2013 11/1/2013 12/1/2013

1/1/2014

2/1/2014

3/1/2014

4/1/2014

5/1/2014

23.58%

26.32%

22.52%

22.36%

27.98%

21.53%

34.55%

34.55%

34.55%

34.55%

34.55%

34.55%

34.55%

32.03%

32.03%

32.03%

32.03%

32.03%

32.03%

32.03%

32.03%

29.50%

29.50%

29.50%

29.50%

29.50%

29.50%

29.50%

29.50%

29.50%

26.98%

26.98%

26.98%

26.98%

26.98%

26.98%

26.98%

26.98%

26.98%

26.98%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

24.45%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

21.93%

19.40%
19.40%
19.40%
19.40%
19.40%
19.40%
19.40%
19.40%
19.40%
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

19.40%

19.40%
34

Maintaining the Gains

Summary of Outcomes
Quality and Safety
Blood Utilization
Financial

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

35

Quality and Patient Safety Metrics


March 2011 to December 2013
Complications at 4% per unit:
357 complications avoided
Length of Stay at 1.5 days per unit:
13,390 patient days reduced
Deaths at 0.9% per unit:
80 lives saved
Estimated reduction in nursing
time :
18,891 hours or 9.1 FTEs
Ferrarisetal,ArchSurg2012;147(1)
SurgicalOutcomesandTransfusionofMinimalAmountsofBloodintheOperatingRoom.
June 2014 Analyst Caf
Blood, Sweat and Tears: Success of a Patient Blood Management Program
Blumbergetal.AmJSurg1996;171:32430.

36

Summary Report
LengthofStayIndexperMonth
1.60
1.40
1.20
1.00
0.80
0.60
0.40
0.20
0.00
2010

2011
BloodTxLOSIndex

2012

2013

NoBloodLOSIndex

Reductionof6255.6patientdaysamongtransfusedpatientsx$2271costof
June 2014 Analyst Caf hospitalizationperday=$14,206,467
Blood, Sweat and Tears: Success of a Patient Blood Management Program

37

Summary Report
MortalityIndexperMonth
1.60

1.40

1.20

1.00

0.80

0.60

0.40

0.20

0.00
2010

2011
BloodTxGroupMortalityIndex

2012

2013

NoBloodMortalityIndex

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

38

Financial Metrics

TotalSavings:10,103 bloodcomponentunits

Total

%Saved

#of Units
Saved

Purchase
Cost
Saving

27%

10,103

$1,770,767

Transfusion Adverse
CostSaving Event Cost
Saving
$4,272,956

$11,083,212

Baseline: April2010 March2011


Avg#ofRBCUnitsper1000cases:544.4
Avg#ofPlasmaUnitsper1000cases:158.2
YTD: April2011 December2013
Avg#ofRBCUnitsper1000cases:448.7
Avg#ofPlasmaUnitsper1000cases:144.4
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

TotalSavings

$17,126,935

1000

0
2586
2670

Aug-11
Sep-11

1747
1792

Jan-13

Apr-13

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program
1521

Feb-14

7
5

1883

1588

Jan-14

16

Mar-14

1652

Dec-13

2005

2154

13

Nov-13

1933

14 11

Oct-13

Sep-13

2671

2288

18

Aug-13

1810

Jul-13

1934

1711

42 15

Jun-13

May-13

8 5

1709

13

Mar-13

1552

1821

Dec-12

2000

Feb-13

1731

Nov-12

2094

Sep-12
Oct-12

2129

10

Aug-12

2494

2290

2381

17

Jul-12

Jun-12

2107

19

May-12

12 13 12

Apr-12

2356

2102

Feb-12
Mar-12

2106

Jan-12

2553

2060

15

Dec-11

4
13 13
10

Nov-11

2439

2630

Jul-11

11 13
8

Oct-11

2662

2392

Jun-11

2408

May-11

500

Apr-11

2474

2155

2500

Mar-11

2747

1500

Jan-11

3000

Feb-11

Number of Administrations

Blood Product Utilization Metric

24

15
19
3
7
17

6
5

Tips for a Successful PBM Program

Dedicated leader to develop and drive initiatives


Core patient blood management team
Collaboration among administration, staff, and patients
Clinician leadership and expertise
Identify roadblocks early
Standardization of blood policy, protocols, and practices
Continuing education for physicians and nursing
Its a moving target

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

41

References
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

Bernard A, Davenport DL, Chang PK, et al. Intraoperative Transfusion of 1 U to 2 U Packed Red Blood
Cells Is Associated with Increased 30-Day Mortality, Surgical-Site Infection, Pneumonia, and Sepsis in
General Surgery Patients. J Am Coll Surg 2009;208:931-937.
Agency for Healthcare Research and Quality. Healthcare Cost Utilization Project Statistical Brief. #149.
Most Frequent Procedures Performed in Hospitals 2010. http://www.hcup-us.ahrq.gov/reports/statbriefs/sb149.pdf.
Combes JR, & Arespacochaga E. Appropriate Use of Medical Resources. American Hospital
Associations Physician Leadership Forum, Chicago, IL. November 2013.
Blumberg N, Kirkley SA, Heal JM. A cost analysis of autologous and allogeneic transfusions in hip
replacement surgery. Am J Surg. 1996; 171(3):324-30.
Shander A, Fink A, Javidroozi et al. International Consensus Conference on Transfusion Outcomes
Group. Appropriateness of allogeneic red blood cell transfusion: the international consensus conference
on transfusion outcomes. Transfus Med Rev. 2011;35(3):232-246. e53
Shander A, Javidroozi M, Perelman S, et al Mt Sinai J Med. Jan-Feb 2012.
Goodnough LT, Johnston MF, Toy PT. The variability of transfusion practice in coronary artery bypass
surgery. Transfusion Medicine Academic Award Group. JAMA;1991;365(1):86-90.
Wilson K, MacDougall L, Fergusson D, et al. The effectiveness of interventions to reduce physicians
level of inappropriate transfusion: what can be learned from systematic review of literature. Transfusion.
2002;42(9):1224-9.
Department of Health and Human Services, National Blood Utilization and Collection Survey,
http://www.hhs.gov/ash/bloodsafety/nbcus/index.html
Agency for Healthcare Research and Quality. HCUP Facts and Figures: Statistics on Hospital-Based
Care in the United States, 2007. Available at:
http://www.hcupus.ahrq.gov/reports/factsandfigures/2007/pdfs/FF_report_2007.pdf
Petrides M, AuBuchon JP. To transfuse or not to transfuse: An assessment of risks and benefits. In:
Mintz PD, ed. Transfusion Therapy: Clinical principles and practice. 3rd ed. Bethesda, MD: AABB Press,
2011.
Shander A, Hofmann A, Ozawa S, Theusinger OM, Gombotz H, Spahn DR. Activity-based costs of
blood transfusions in surgical patients at four hospitals. Transfusion. 2010;50(4):753-65.
June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

42

Questions?

43

Suggestions / Questions
CDP Member Support Services
Phone: 312-775-4399
Email: cdpinfo@uhc.edu

44

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Prize Drawing

And the winner is..

45

June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

Next Analyst Caf

Save the Date:


July 15, 2014
1 2.30 PM CST
Topic TDB stay tuned for additional details!

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June 2014 Analyst Caf Blood, Sweat and Tears: Success of a Patient Blood Management Program

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